We brought in multiple pieces of WHITE GOLD jewelry to be repurposed into a new engagement and wedding set. The items included four rings, multiple diamonds, and a 2-carat sapphire. Because we were supplying the gold and gemstones, we expected most of the cost to be labor and custom design work. We were quoted approximately $2,000 for the project. While that seemed expensive, we agreed to move forward based on the quote we were given. Then came the real problem. After nearly FOUR WEEKS of waiting with little to no communication, we were suddenly told the project would actually cost $4,000--double the original quote. The explanation given was that there had been a "misunderstanding" regarding the original price. I do not find that explanation believable or acceptable. A quote doesn't accidentally double after a month of holding a customer's jewelry. If there was confusion, it should have been identified immediately, not after weeks of wasted time. We trusted this business with valuable family jewelry and expected professionalism, transparency, and honest communication. Instead, we were left feeling misled and frustrated. The most disappointing part is that we only came here because our trusted jeweler couldn't meet our timeline. Looking back, waiting for the jeweler we already trusted would have been the better decision. Whether this was incompetence, poor communication, or a bait-and-switch pricing tactic, the result was the same: four weeks wasted and a complete loss of confidence in this business. Proceed with caution. If you choose to use this jeweler, get every detail in writing before leaving your jewelry with them. read more

A second visit, phone call first, Knight's Jewelers totally redeemed themselves and then some. We took a variety of stuff that needed repair, batteries and adjustments. When we returned repairs were completed and batteries changed, We enjoyed talking to staff members and did a bit of browsing. We highly recommend Knight's jewelers read more

While needing my father's WWII sweetheart bracelet to be adjusted with the removal of 3 links, I found Knight's Jewelry and the came through like shining colors! The gentleman that did the magic was Riley Branson. A spectacular job! And his girls up front, the most friendly gals in the business : Marisa Donovan and Ana Minera! Beautiful souls with very helpful hearts! They made my journey a very pleasant one! Thanks Kids! read more

Very honest, kind and friendly people. They always provide what they promise with my jewelry repairs!

Best of the best!! Not sure how i missed this one. Apparently i not only missed it...i started to write one and forgot about that also. So here it is.. Best shop in town. We have been going to this company for as long as I have been alive. My parents were long time customers of the first owner. The son now owns the shop and is doing a great job. I recently had my watch battery replaced and my necklace repaired. Everything went smoth and tne wait was not long. We will definitely be coming back for years to come. Thanks guys. read more

Knight's is like family to me. Always, and for years, the best Jeweler in Bakersfield!

Great service and very professional!! They turned my wedding ring into a beautiful necklace. The chain was just right. read more

Great service nice people enjoyed doing business with them Very nice inventory. Lots of jewelry watches, good service. read more

An heirloom necklace I wear daily needed a new chain. Brian warmly greeted me and listened to my needs and my concerns. I had come to the right spot. He was able to offer a new chain at a reasonable, fair price. He made sure the necklace length was exactly what I wanted. I left as a satisfied customered, I will go back to Knight's Jewelers. read more

They Designed my fiancé engagement ring and it was worth the wait absolutely Beautiful i would never go to another jeweler. The staff was amazing and helpful throughout the whole process thank you Knights jewelers. read more

I was told this is a mom and pop shop so I went there thinking it would be friendly.... NOT! These people stick their noses up in the air if they don't get a sale out of you and also if you ask them any questions about the quality of your own jewelry... I took my GIA LeVian ring there because I wanted to ask about the stone which is beautiful and changes colors depending on the light and the snooty son there said 'what is it you want to know?' And I proceeded to explain to him and ask him about the color differential and he said 'well you have a GIA certification, what is it you want to know? Then, rudely said, You can ask them!'. Then he boasted how he was good friends with the LeVian family of jewelers, as if to impress me, but I was not impressed and maybe that got on his nerves. I thought to myself, I'll let you impress someone else because I certainly wasn't. In essence, I was flabbergasted at his extremely rude and unprofessional demeanor and left vowing to never step foot in that store again! read more

I have been having my jewelry repaired at Knights Jewelers for many years. They do excellent work and have very reasonable pricing. I have had complicated jewelry repairs in the past before I used Knights and the other jewelry shop told me to go to Knights. It's easier to just go here and have it done correctly the first time. read more

Knight's Jewelers - Knights Jewelers - Jewelry Near Me - Bakersfield, California

My number 1 jeweler. Brian makes custom jewelry. Ana is very helpful and professional.

The staff were very friendly and attentive as they helped me resize and clean my inherited ring. I would recommend them to anyone and plan on returning for my next jewelry purchase. Thank you, again, to the kind staff members. read more

Came a couple months ago and dropped off a bracelet that i needed to be cut down to fit. The older lady helping us was not friendly at all, not necessarily rude or anything just very cold. I asked for 4 links to be taken off, they said it would be done in 3 days. I hadn't received a call from them in 5 days so i called, they said its not ready yet, 2 days later i call back and they say its ready, i asked how long it has been ready for and the gentleman on the phone said about 3 days. I go in to pick up my bracelet and it's still big on me but I just thought maybe i didn't tell them to take off enough links, I pay, and am about to walk out before I realize they didn't give me my extra links, I ask and they give them to me. 1. They should've had the links with my bracelet and i shouldn't have to ask for my own gold to be given back to me. and 2. I realize they only cut off 3 links. Not the worst experience ever but they seemed very disorganized, and lacked service and communication read more

Such great customer service! I have had a few things repaired here and have bought a few things. Staff is always so kind and helpful. they go out of their way to be of assistance. My pieces that were repaired there come back shiny and new looking as well as being in full working order! I have my eye on a piece for my birthday that they custom make. Whatever you need in the way of jewelry or repairs Knights is the place! read more

My relationship with Knights Jewelers started my junior year in high school. At the time they were on Chester. Then they were on 18th street and now Town & Country. From a locket to a watch, to a ring, to earrings, to engagement ring, to wedding band, to anniversary and birthday presents I trust Knights Jewelers with my jewelry purchases. As they say "If you don't know jewelry, know your Jeweler! I do! So do all my friends and and family members! I can't encourage one enough to rest assured when buying your jewelry from Knights Jewelers. read more

Hello all, My name is Stephanie and I just want to start from the beginning. My husband, got my engagement ring made at Knights jewelers. They were patient and extremely helpful. My husband got to hand pick all of the diamonds that are in my ring, they made sure that everything was set well and my husband picked the top quality in diamonds. It really does matter when looking at them and looking at them under light. Once it was time for my husband to have a band made for my engagement ring, Knights was right on it, didn't take more time than what they had told us it would take and it came out stunning. 5 years later (now) my husband decided we need to relocate to another state and he will be leaving next week to try and land employment along with a house. So, with that said, he called Knights Jewelers and secretly set up a plan for when I took my ring in to be cleaned, they would add a 3rd band. I went ahead to take my ring in, my husband picked it up the same day and when I opened the box, to my surprise, I had a 3rd band! my ring is gorgeous and Knights has just been the best Jewelry store ever for us. I take my ring in every six months to have cleaned and looked at and it always on the house. They did an amazing job on the ring and the customer service is so outstanding, which something that is very rare these days. I will only buy from these Jewelers. I will continue to use them for my cleanings even though I will be moving out of state. Thanks again Knights for your outstanding service and I will be seeing you soon! read more

Agreed to purchase diamond earrings for $1500. They had to be set. When I picked them up price increased to $1800. Why? Settings when up. Felt under gun since I wanted to give that day. Always felt Knights were honest people. Must have changed hands. So much for supporting local. read more

Went in to get 2 of my daughters ears pierced! Prior phone call that was made was very professional and answered all questions of concern! Once we got there was greeted by Gigi and another nice gentleman who were very helpful! Gigi took all the time we needed and was very compassionate and patient(with my very nervous 7 year old) that was needed!! Got ears pierced perfectly and then did a second piercing for my 12 year old and had some good laughs along the way!! Very good experience, very professional, and we are very pleased with the entire visit/experience!! Most definitely would recommend and we will return!! read more

Outstanding service! We keep coming back even though we live a thousand miles away. Brian put together a custom engagement ring for me (to give to my awesome lady) based on what I wanted and great info he shared. We were so happy with it more thawn 10 years ago and continue to appreciate the work he did. We have also come in for basic cleanings, sizings of older pieces, and smaller diamond earings. And we will keep coming back. HONEST, friendly, good people with years of experience. read more

Took my wedding ring to Knight's Jewelers cause it was in need of repair work. They did a great job. Made it look like new again! It was finished within the time they said it would be done. Price was fair. Recommend for jewelry work you need done. read more

I was referred to Knight's Jewelers by Fabrie Jewelers to have some custom work done. I wanted to have an old 14K Chain made into a cuff bracelet and I was quoted $500 for the work and 4 to 5 weeks for delivery of my bracelet. After 4 weeks and couple of days of waiting I called to see if possibly my item was completed. I was provided a 5 minute explanation or (excuses) as to why my item had not even been started, I was told I could pick it up the following week completed. I waited 10 Days and called back to see if my item was ready, they had melted the chain back into a 14k bar of gold and that was all that had been done in 6 weeks time. When I asked again for another time when it would be ready I was told we cannot tell you when, we will call you when it is ready (that could be years). Well at this time I took my items back realizing they will not or quite possibly cannot get the job done. The owner is the worst and has no concern for his customers they lie and misrepresent themselves and when they fail you do not even get an I am sorry. I went and showed the results of this fruitless effort to Fabrie Jewelers proudly showing them the clump of melted gold I waited six weeks to get and made them aware when they refer customers to Knight's Jewelers this is what they are referring those people to deal with at Knight's Jewelers. This is not a reputable business and it is definitely a reflection of the owner. read more

This place is amazing I love the owners my family has known them for years top quality people. Honest and affordable would not trust my jewelry with any other jeweler . Gave 5 stars good Christian people thank you read more

Knight's Jewelers - Jewelry Near Me - Bakersfield, California

Do not waste your time. Scam. Went in to get my grandfathers ring adjusted to have a heirloom diamond added. The girl took it back and said it would be $20 when she came back but couldn't be done in any quick time frame as there were 200 orders in front... which sounds a bit fabricated... but w.e. Then asked the other girl to go back and appraise how much my gold ring could sell for. She came back and told me $70. Seemed a little low so I went down the street to roscos and they said it'd be way less so I came back to Knights. Spoke with the same younger girl and she told me this time that it could only be $45. What? What kind of scam are you pulling. I was literally in there 10 minutes prior. Did gold drop in value in 10 minutes!? Go to "we buy gold" on Ming Ave! Don't waste your time here! read more

Bill Riel and his Family are the best people i have ever met when it comes to jewelers. I bought my Girlfriend her first pair of Diamond earrings here and i plan to buy everything else here too! They truly know what great customer service is all about and they help you get something you can afford and will look amazing on the person it is for! I Highly Recommend these amazing people and their Jewelry. read more

I don't even know what to say to give Valerie the credit she deserves.... She provided the BEST customer service we have ever received. She explained every diamond quality...and her knowledge of stones, gems, and diamonds was so impressive... she went above and beyond....it blew my mind. I have never been impressed in my entire life until I met her. I was with my friend who was picking out an engagement ring and she took all her time to give us a full understanding of everything! We had visited several places for my friend to purchase an engagement ring and out of everyone she sold us because of her... the quality was phenomenal and the diamond sparkles. Valerie was able to custom make the ring we wanted. If you need a ring or ANY needs go see Valerie. She's phenomenal.... absolutely incredible.... her personality is as bright as the diamonds she sold us. She understood our budget and tried to give us the best bang for our buck. I highly recommend her!!! I am the photographer who was hired to take the photos so here are a few shots of James picking out his ring read more

Knight's Jewelers - Jewelry Near Me - Bakersfield, California

Honest, friendly, and family ran. Love this place

I took in a watch to be fitted that i was gifted for chirstmas. The owner himself helped me and fit it. Was great took him only a few minutes he was able to suggest best fit for me. Best was i was expecting 20 dollars to get it fitted nicely for work but only cost 10. Also they were very polite professional and patient being I am more then clueless when it comes to things such as jewelry and high end watches. I most likely be going back if i ever need to look for other fittings or possibly a new watch. read more

I went to knights, and ordered a white gold chain, and paid for it. When I took it to my favorite jewelry store, a specialist told me it kinked. I am disappointed. I think knights should have explained the issue. On a separate occasion I went to the same store and one of the male jewelers was unfriendly and cold. Throughout my life I have purchased jewelry. I will not go back to Knights. read more

Valerie is an absolute angel, I highly recommend her. I went in with my mother who has the most hideous taste in jewelry, Valerie was very kind and designed a ring exactly to my mothers liking, she even managed to edit her atrocious vision into something much more respectable. To top it off, Valerie untangled about a half a pound of loose jewelry for my mom to sell (some of it turned out to be fake qvc jewelry lolol ooops!) and even took her out to lunch! It was the sweetest thing read more

I designed my wedding ring with this trusted family 16 years ago. I loved it and trusted them because I returned my engagement ring from the mall after finding flaws not shown to me upon purchasing. I recently found out that the gold band was made with scrap gold and the diamond was miscut making the $2800 ring I purchased here is worth $100. I took my ring several palaces and had the same results. I bought several jewelry items form them years ago and found out the quality is less than expected. I feel very misled and robbed. Beware of small shops selling you on quality. They don't appear any better than a mall jeweler. read more

I needed something special for my wife on our 18th anniversary. I wanted a necklace custom made and Knight's Jewelers came through. It came out perfect and they were so pleasant to deal with. Will I go back. Yes I did and I will again and again. read more

Love the family and trust only Knights Jewelers with all my jewelry needs for the past 25 years My family and friends are loyal customers as well. read more

"If you don't know jewelry, know your jeweler! As a teen I bought my girl a locket from Knights. Later I purchased her a ring and later earrings. Brian made our engagement ring and thru the years have purchased anniversary gifts and special occasion gifts. Each piece is made with love and care for the recipient. I have referred Knights to many couples and not to my surprise purchased their most meaningful jewelry here. Rest assured you are dealing with professionals and skilled artisans. read more