I have been here multiple times and each time I felt welcomed immediately. Communication was excellent and repairs were made in a very timely manner. This is the only jeweler I would go to in Bakersfield. Keep up the great work! read more

Nestled in the corner I found this hidden gem (pun intended :) I needed batteries for my watches. They were able to replace my batteries and adjust the time on both right on the spot. The service was fast and friendly The cost was $40 read more

Amazing craftsmanship care and compassion throughout the whole process from beginning to finished results. Very professional and pleasant to do business with. Highly recommended. read more

Roco's Jewelry - Our wedding bands recast into1with Babes diamonds set into the new design a few years after she had passed RIP - Jewelry Near Me - Bakersfield, California

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I wandered in to Roco's Jewelry one day just on a whim. WOW! SO glad I did. Excellent service. Beautiful inventory. Honest...yes...dare I say that word these days? HONEST! Delaney helped me create a beautiful 'FOREVER' band for my husband. Paid by check...until my bank alerted me that they did not honor the check for payment. NO, not for insufficient funds...but bc they could not confirm the validity of the 'Roco's' endorsement on the back...SO, I called the store and told them that I would not pick up the ring because of my bank's alert...and that it was not my style to steal - or knowingly pick it up not paid. After months of continuing to receive text prompts to pick the ring up, I phoned again. This time talking to a different person. I then confirmed with the owner (not the initial contact) that indeed, he had not received payment for the ring from my bank. NOW, THAT IS HONEST. ASIDE from pure honesty, Alex, the owner, is a craftsman of 'world-class' proportion. He sized a piece of extremely difficult-to-size jewelry, and it doesn't even really look like it was ever touched. That is talent. And, I speak from experience...my beautiful late father worked at Lawson's Jewelry on Chester Avenue in old Downtown Bakersfield for years (next door to Gutcher Music), and then worked for Gordon's Jewelers in the Valley Plaza when it opened being promoted to Manager. I know great jewelers when I see one! Right? Roco's doesn't only sell gold...They treat you LIKE GOLD - no matter what you buy. read more

Very friendly and always helpful! Have had watch links removed and ring resized here.

Not sure what happened...My now husband has raved about Roco's for years. He got my engagement and wedding bands from there and my engagement ring had custom additions added and they were beautiful. Everything has been awful since that first experience where we gave them thousands and thousands of dollars. After the wedding, we took my set in for a clean and check up and for some reason the woman helping us "dipped" my rings without permission and it totally ruined the custom rose gold additions by covering it in white gold. She acted like it was not her fault and offered to "buff it off," But when the time came to pick it up, she clearly was unable to get the original rose gold back The way it was and I consider it ruined in that aspect. They kind of just gave it back and were like "sorry about your luck." To get the rose gold back, I'm guessing id have to completely separate my 3 bands to Access the underside of the main diamond. They didn't offer this as a solution to ruining my custom engagement band THAT THEY DESIGNED AND MADE. Sad face. Today, we went by for a quick cleaning since we were in the shopping center and BOY were the two Girls in there snobby. No small talk. No trying to figure out what we needed. When we asked to get my set cleaned they treated us like we were idiots. One girl went back to clean and the other stayed out and DIDNT SAY A WORD to us for like 10-15 mins. Clearly we weren't going to buy anything but we have spent a LOT of money there to be treated like that. I'm really sad to say that we likely won't go back just because my rose gold was ruined and the way we were treated today. read more

I do not recommend this business for jewelry repair. Very poor, late, rude, and just incompetent service.

Have been coming here for many, many years, both for new jewelry and watches, and for repairs. Excellent workmanship. Knowledgeable personnel, always welcoming and personable. Find their pricing very reasonable for the high quality of work. read more

Perfect and on point with fixing my new watch to fit perfect! Highly recommend, plus you can't beat the very fair pricing!

I had my ring sized, and they did a great job. They even cleaned it for me. I'd highly recommend.

I love Rocco's jewelers. I have had multiple pieces of jewelry repaired there and every time the service is fast and friendly. The price is reasonable and the workmanship is excellent. You can't go wrong there so if you have jewelry needs repairs or what have you go to Rocco's? read more

This facility is a gem! Such fast, trustworthy, and friendly service. My husband and I had a bracelet repaired and a watch battery replaced. Getting your jewelry repaired or handled in anyway requires trust with your jeweler and this place proved to be just that. When your order is ready you will receive a text (talk about convenience). Will definitely be back with all my repair needs! read more

Roco's Jewelry - Jewelry Near Me - Bakersfield, California

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Most trustworthy and reliable jewelry store in town!! They have the nicest selection of jewelry and also provide custom jewelry services as well as repairs! They are reasonably priced and always so kind! read more

Have used Rico's for years. However I recently took some items in to be sized and a stone replaced. The told me it would be a week for some of the items and longer for one of the items. After one week NOTHING had been done to any of my pieces. The only positive thing was the gave me a refund for the work I had already paid for. read more

My husband bought me this freaking gorgeous anniversary band for our 7th He is so happy with the service, the quality, the value, the coat... everything! I took it in yesterday to get soldered to my wedding and engagement ring and it's already done this morning. They nailed it! It's perfect and I love it!!! read more

Remarkably poor repair work on a batch of items brought in to Rocco's on Rosedale. The work was so bad that I suspect it got churned through part of a bench test or done by an intern. They damaged some items that will now need to be repaired elsewhere, and the actual completed work (all simple, routine procedures) was astonishingly sloppy and ineffective, a complete waste of time. I should have backed out when they took the items without any photos or proper descriptions like most reputable jewelry stores will include on work orders to document what they received. The end result was an unfortunate travesty that solved none of the problems and left everything worse than when it came in. I was offered a partial refund (about 90% of the price), which I accepted just to get my jewelry back and get away from this place. Not one item in the batch was completed properly, and I can only hope that the damaged items can be fixed somewhere else. Extremely unprofessional. Beware! read more

I will never bring any watches to this jewelry store ever again. I took two identical watches there to have the batteries replaced. They said it would take 20 minutes. Five hours later, I took a chance and drove down there because they refused to answer my numerous calls. Upon entering the store, the young lady behind the counter said, "I have good news and bad news. Watch one works perfectly, but watch two--the hands all fell off, and we can't fix it here." So, they just gave me a totally broken watch with no excuse. All four hands on a watch do not all fall off at once unless something was done wrong. Now, a professional store that cares about its customers would have said, "We will not charge you the $20 for a $2 battery for watch one and explain how all the hands fell off of watch two." read more

Roco's Jewelry - All four hands fell off my watch after I dropped it off at Roco's to have the battery changed - Jewelry Near Me - Bakersfield, California

I had my ring fixed and they did a good job. It was done quickly and at a very reasonable price. The previous place I went to took months, charged three times as much and did not fix it. I will go to Rock for all my jewelry repairs! read more

Excellent service. Quality jewelry. Prices are reasonabl. They always have time to help you pick out the perfect jewelry. read more

Roco's Jewelry - Jewelry Near Me - Bakersfield, California

Very pleased with this business. They replaced 3 watch batteries for me this week. Very reasonable pricing and super fast service. Highly recommend! read more

Rocco's has repaired many items for me over the past several years. Recently I worked with Delaney via text messages and arranged to purchase a set of anniversary earrings for my wife and my anniversary. Delaney made it easy and even fun. She is great to work with, the prices were reasonable, and the quality is above reproach. I will continue using them as my jewelry store. read more

If I could give this place 10 stars, I sure would. I had called a month prior and because it was a week before Valentine's Day, Pam was honest and said it would be very hard to get me in. I took their advice and waited. I decided to take a chance and walk in. The shop was busy but they took me in and repaired my ring ASAP. Thank you so much for your help. A very happy customer for life. Thanks Pam, you're the best. read more

These people were so great and treated me with the up most respect my fiancé engagement ring had broke and they examined the ring and reassured me they would fix it/ reinforce it with a better build and get it back to me asap. They did exactly that and had it back to me cleaned and polished within two days! You guys rock at Rocos and thank you for making the experience a perfect one I will definitely be back! read more

Roco Jewelers and staff are always warm and personable when providing excellent service. The quality of the merchandise was above question and workmanship beautiful! They are efficient and quick! I respect their opinion and transparency in providing answers to my questions or concerns ! read more

I brought in a necklace to have some repair work done. They did not fix everything I asked. They did put on a new loop for the pendant and a lobster claw. This was a month or two ago. Today, I noticed that the loop they put on my necklace is not even silver! They were going to charge me the quoted price for all the work despite not being able to do it. They did adjust the amount when I said something. Still, how does a reputable jeweler put a plated loop on a precious necklace?!?! Very disappointing, to say the least. We will not be coming back. read more

A solid 4.5! I refrained from a 5 only because the only service that I used was the gold buying/selling, and I want my reviews to be fair. But in that department it was definitely a 5! I have a horrible memory, but the gentleman who helped me was very kind and patient for a man whose store was closing in 10 minutes! He didn't give me any attitude or snarky talk when I wanted to call someone to confirm the profits of the gold sale. And to me that was reassuring! I was given an incredibly fair value for my gold and was overall very happy with the transaction! The store itself is a little smaller than most big name jewelers, but I think that's mostly because they focus on the stuff that matters! The inside was neat and clean, and most of all it felt secure! Selling gold? Come here :) wouldn't do it anywhere else in Bakersfield. I'm pretty sure their other services are on par! read more

Alex did an outstanding job with my fiancé and my engagement ring! My fiancé walked into Rocco's clueless and terrified, and Alex soothed his nerves and created the most gorgeous ring I could've dreamed of. Although we are moving from the area, we will definitely be making a trip back for our wedding bands. He's that great!! Thank you, thank you, thank you for your attentiveness, unique design, and making my future husband a diamond expert! read more

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Roco's does it again. They never disappoint when it comes to custom items. I peruse the inventory and then start the wheels rolling as I change and morph my ideas into reality. Stunning! They bring my vision to life and I am in awe. Thank you Alex and staff for another great experience and amazing new piece of jewelry. read more

I had never been to Rocos but went there to have some repairs done on my wife's wedding ring. From the time I walked in I was treated very well and the repair they did for me was on time and excellent. Their friendliness and knowledge will definitely make me a return customer. In the past I have used two other Jewelers in town but I highly recommend Rocos. read more

Came back 3 years late to make a custom engagement ring and wedding band and Robert did not disappoint. read more

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I went to have my ring sized. I was told it would take 1 1/2 to 2 weeks. It was done in 3 days!! It fits great! The staff were friendly and knowledgeable. read more

Went to this Rico's jewelry the other day with a Rolex watch and they told me it wasn't real and they would give me 30 or 40 bucks for it but I thought I should get a second opinion so I did and two other places told me it was the real deal . So weather or not he knew it was real or fake just be careful with this place because I feel like they tried to get one over on me. read more

I brought my Dooney watch, that I bought from Goodwill online, to be repaired and it needed a new battery. The work was done overnight and I couldn't be happier! Valerie helped me both days and was very knowledgeable about the issue with this watch. I have also had my wedding ring sized here and they did a fabulous job. I never go anywhere else for my jewelry needs! read more

Roco's Jewelry - Jewelry Near Me - Bakersfield, California

I've been doing business with this family for years and they never disappoint! I lost a diamond in my wedding ring and they quickly repaired it and had it back to beautiful in less than 24hrs. Their prices are fair and their customer service and kindness sets the bar! read more

I had a ring special made and I am very satisfied with the outcome. I highly recommend this jewelry store. Very good prices also

Came in to get two of my husbands watch batteries changed and was in and out in less than 5 minutes. I was confused with the entrance since they had it locked, for security purposes. You have to ring a bell/push a button in order to get in. I found that odd since it's in a great area but you can never be too careful and I never hold that against businesses, regardless of the area. They offer ring sizing as well, they sell great jewelry pieces and are friendly and helpful. Honestly, I just come here to replace watch batteries but if I ever was interested in jewelry (which I'm not) I'd consider checking their items out. read more

Just picked up two rings that I had dropped off at Roco's Jewelry. The work is beautiful and I highly recommend this jewelry store. They were helpful, kind and completed the repairs quickly and efficiently. read more

First visit at Roco's to have my ring sized for my wedding in May. Brought my rings in to be size, engagement sized down a half size and wedding band size up. The store is super clean, glass was kept clean so you could drool all over the shiny jewelry. Keep in mind you have to ring yourself in then the door will open. Can never be too careful, i found comfort in the added security. I had dropped my ring off on April 23rd and was told the jeweler was not expect to be back until Monday, which i was perfectly fine with. Today is the 28th and i got a call around noon that my rings were ready! Did not even expect them until Monday Picking them up I was greeted by Alex, who is super friendly, made the whole pick up quick and easy. Everything fit perfectly. Thank you Roco's, I will definatley recommend you to everyone! read more

Roco's Jewelry - Jewelry Near Me - Bakersfield, California

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They were so kind when I went into their Rosedale location. Sweet family business. I couldn't do business with them at the moment but will definitely keep them in mind for future purchases just because of the way I was treated. read more

I had a ring that had been in the family for years that needed to be re-sized and cleaned up...Roco's did a fantastic job in doing both at a very reasonable price..Service was quick and the communication was superb plus their staff is very nice....Highly recommend.... read more