I took my necklace to get repaired after it was broken in half. The employee helping me at the…read morecounter was very helpful and was able to work out a great deal to repair my necklace. The entire repair only took one day. The price and service was amazing. I would 100% recommend anybody looking to buy or repair jewelry to visit this place.

The sweetest young lady helped me at Roco's. I failed to get her name. Had prongs checked and…read moreearrings cleaned, free of charge! Got a watch battery installed as I waited. Locally owned, give them your business!

Beth is awesome…read more Very friendly and helpful anything from jewelry design to jewelry repair Reasonable prices and fast service

Is this business still open? I tried to find today and could not locate. The phone number listed…read moreis disconnected. I hope she just moved!

I cannot gush enough about this business! There is a backstory, so hear me out!…read more My husband designed my engagement ring from a jeweler online, and we bought my wedding band through them. Therefore, getting things adjusted is no easy task online. So I've been on the hunt for a local jeweler since 2018. I first went to another place in town, to not be named. Their service was not ideal as they did not recommend adjusting my ring size, and their quoted cost of re-dipping my white gold rings seemed outrageous. So I had them adjust one band, to the 1/4 size, since that's all they would do. But I knew this wouldn't make me happy, I could feel it in my gut! Well 2 1/2 years go by and I'm still unhappy with the size and fit of my bands. Together they feel tight, almost claustrophobic, and leave indentions in my finger. Even though, alone, they fit fine. Finally I went to Houston since they have a great reputation and are near my house. The service was amazing! As soon as I walked in, the associate, I didn't get her name, explained that she had the same issue with her rings and she understood completely. She recommended going up a half size for each ring (I KNEW IT!). She even said the resizing would INCLUDE a cleaning and a dipping of my white gold. All of this was the same price, per ring, for the 1/4 resizing the other jeweler begrudgingly did years ago. They were so kind, efficient, and offered excellent customer service. I have now bragged about my experience to multiple people, hinted at some jewelry I loved to my husband ;) and will plan to be back in the future. Also, my rings SPARKLED after I got them back! Thank you, Houston!

I wanted to use my late Mother's wedding band to craft a custom engagement ring and wedding band. I…read morewas nervous to hand over such a precious heirloom, but Houston's did a phenomenal job respecting the original, but helping me create something beautiful and custom for my bride. She absolutely loves it. And then, they helped me custom craft my own wedding band. Both my wife and I are thrilled with the final results.

I've shopped here twice and they are attentive and helpful in assisting you to select the right…read morebracelet for your taste. I love my 22k bracelets. PS They gracefully took time to size both my husband's and my ring finger and fix a problem I had with an old bracelet I bought elsewhere.

Customer service.. We followed Tim from Visalia when relocated to Bakersfield…read more We have been customers of Rogers for almost 45 years

Always friendly and professional staff. Beautiful jewelry. I'm there every 6 months for the…read morewarranty inspection and they have had to do a repair only once.

I took an item in to have engraved, the lady at the counter explained it to me that what I wanted,…read morethey did it differently than what was existing and that it would be different than the original . Gave me the name and phone number for someone who could do it the way I wanted

Just thought it was rude that I got there and the employee saw me and it was a little more than 30…read moreminutes before they're supposed to close and they wouldn't open the door for me. I'm just not used to treatment. It's not like I was there in the nick of time, it was 30 minutes before they were supposed to close explanation or anything. I don't live that close so I was just really annoyed.

Wanted to shoutout that this is my go to incense location. Best and biggest selection of incense…read morevariety being around a few dollars for every 10 sticks bought. This place never lets me down and the staff are always nice!

The owners were incredibly sweet and had an incredible selection. I can't wait to go back!read more

High-quality inventory and great prices. Service with a smile. No pressure, just wonderful advice…read more Very happy with the two necklaces I selected. Will return to buy gifts for family and friends.

Best piercing spot in all of Bako. The woman who works there is very nice and caring. She does all…read morekinds of piercings you just got to ask for what your looking for. The gold 14k gold chains are good prices here compared to several other places if you check in the city of Bakersfield. They do a good job displaying just about everything regarding jewelry accessories. They have a good balance between real jewelry and plated jewelry for all customers. Highly recommend!!