1. Emailed knockout fitness with questions == they replied within hours with questions answered 2. Drove to location. Was greeted kindly. Happy vibe. 3. Went back next day for a class. Still a happy vibe. 4. Keep going back. Great vibe. Clean place. All ages. read more

The employees were very kind and welcoming. However, the person running the kids' group didn't seem very interactive with the children and didn't appear to enjoy leading the activity. Because of this, we decided not to return. I hope this feedback is helpful. read more

I came in with zero experience and was instantly treated like they've known me for years, the staff who runs this facility has been nothing but stand up with me, sincere and keeps me motivated to come back. Classes are gnarly and I'm thankful every time I walk out dripping sweat. Coaches are rad and supportive regardless if youre a veteran boxer or like myself. read more

Knockout Fitness - Punching Bags - Martial Arts Near Me - Surprise, Arizona

Do not sign any contracts! The owner is very extroverted and helpful during the sign up process. Informed the best option is a six month sign up. My son went a handful of times and did not like the atmosphere. I had to pay $600 dollars to get out of a contract. read more

They hook you after a 60-minute workout when you're exhausted and pumped up, then push you to sign a contract on the spot. My salesperson never mentioned the 3-day trial period, which feels super shady. I moved out of state and they still refuse to cancel my membership. Total scam. Avoid at all costs. Still trying to cancel all the will do is suspend for $10 for 4 month read more

Must try! You'll be back daily. Coach Ed who does the am classes is so positive and motivating. He pushed you to do more than you think you can.. and YOU CAN! So happy to find this gym. read more

Knockout Fitness provides motivating instructors to encourage and help you reach your goals for healthy and happy lifestyle. We've been members for years and absolutely love the atmosphere. I have my favorites, ( instructors) and always know I'm in for a killer workout, in minimal time. Give it a try..you won't be disappointed! # beastmode ... thanks Kim! read more

Knockout Fitness - The struggle is real! - Martial Arts Near Me - Surprise, Arizona

I've always been so nervous and uneasy about going to a gym and Knockout Fitness makes it a great welcoming environment. You are always greeted and every instructor and employee is always there to help. Wether it's help with the wraps, or just words of encouragement to get you through a class. It's hard to find a welcoming fitness center so I'm grateful to be a member of such a great establishment. read more

Fitness is new to me so my knowledge with working out isn't the best. Abby has taught me so much and helps me get motivated. Shout out abby!!!! read more

I've been coming to Knockout fitness in Surprise for 4 months. Here is what I think. I joined mostly for the kickboxing and boxing classes. The class schedule is good. They have many classes and many times during the week. The instructors are skilled and qualified. I wish they would give some explanation at the beginning of each class on proper form so people don't hurt their joints. Be warned, in my opinion the music is TOO loud during the class. This makes it difficult to here the instructor. Several times my ears were ringing after class. It is also hard to concentrate for those around not in the class. The weight area is small and needs a little more expansion. It's very basic and a little small so you have to wait if there is more that 4 people using the weights. There is a jujutsu area that I have not experienced yet. But I have observed that the instructors are good. The kids classes are also great. The staff is pretty friendly and helpful. I notice there is some turn around over the couple of months I've been here. But that is expected in this industry. They also have other locations the instructors seem to rotate through. Instructors I prefer are CJ and Ty (pronounced Tee) You can borrow boxing gloves if you need some. They offer personal training that is worth the price. The membership is pricey, but honestly if you utilize the group kickboxing/boxing/jujutsu classes, you get your monies worth. Don't be afraid of trying them. Overall people are there to work out, are friendly. I would recommend this place for those who are actually going to work out. read more

Knockout Fitness - Knockout Fitness in Surprise. - Martial Arts Near Me - Surprise, Arizona

New management as of 2019. Been going here the past 6 months and have received great training and customer service. Plenty of classes are offered to fit your busy schedule. I recommend to anyone who is interested in being motivated to reach their your goal. Positive environment, ask about their free class so that you can try it out! read more

Tried to cancel membership multiple times was told I had to physically come in even though I'm not in the state? then was sent to collections even though I emailed them multiple times to cancel I love supporting small businesses but not when they are ran like this I'm going to pay the collection fee and stick with the big chain gyms as they are the ones with better access to modify memberships then we wonder why people are hesitant on supporting franchise or small businesses read more

Being new to Phoenix, I happened to come across Knockout Fitness while out and about riding my bike around. The manager there was very welcoming and happy to show me around. The thing is, I'm really not much of a fighter, but that's okay. The trainers are damn good at what they do- and best of all, they really care. They want to see you succeed at whatever your personal goal may be. I highly recommend at a minimum trying out a class. Pretty sure they'll let you try one out for free. They are high energy and often pretty entertaining to boot. If it's not for you- no biggie! For me, it's just what I needed to break that cycle of begrudgingly working out once or twice a month. You're gonna wanna show up 2-3/week, and you are gonna see some great results!! read more

First Day was today. I was expecting the worse. I've ready so many horrible reviews. Everyone was awesome from the moment i walked in till i left. Don't let these bad reviews scare you. Try it out for yourself. I left dripping sweat. Excited to be working out here. read more

Knockout Fitness has been a wonderful place to exercise and the classes are motivational and not intimidating as a competitive MMA/Boxing place would be, as they cater to all, women, family, and children. I don't know what other people are complaining about contracts as they have none that you're locked into as they are month to month cancel anytime. My only complaint is the new manager at the Surprise location 'Julian' who being new and inexperienced could work on his phone skills, launched me into a legal argument with, which of course he promptly disconnected (which is standard operating procedure for most companies). After calling back and attempting to get corporate or legal dept., I was told no one over 'Julian' except the owner and can't give out that information after asking for attorney of record or POC for legal, anything, and hung up on again. At this point, I'm livid I can't find anyone else to talk to, I began thinking of small claims and subpoenas, BBB, Yelp, CC filing for tracking attorney on record, owner, similar class action suits, thermal nuclear war, I was just livid. The saving grace here is the owner David Muir within minutes courteously and professionally called me and amicably settled my dispute. Kudos to David Muir in keeping the good memories of Knockout Fitness intact. Thanks David keep up the good work. John Follis read more

This place is TERRIBLE and if you can avoid signing up for a shady "gym" that will steal your money and make excuses for taking your money, then this is the place for you. Travis will tell you to your face that you are signing up for a month to month plan and then put it in as a 24 month plan. Then when you ask to cancel (since you haven't been to their shady gym in 5 months) he'll tell you that he reviewed your accounts notes and it shows you signed up for the 24 month plan. It is the most shady unorganized place I have ever dealt with. The place is a joke and you are better off heading over to Mountainside Fitness or other gym. Beware. Oh and people are not kidding when they say they will harrass you via phone and email. read more

Knockout Fitness Surprise is so INCREDIBLE! Ive been going 5 times week. I've been to boxing gyms in Boston and two others in Arizona and I LOVE this gym! It's always clean and they put your wraps on for you if you need help! Daniel, the instructor is so great, he makes sure to help out the newcomers and he's wonderfully professional and very good at his job. His classes are intense but fun and he switches it up everyday. Chris welcomes everyone everyday and he's so kind and explains the membership very thoroughly! Ollie at the front desk is very friendly! Everyone is so helpful and makes the gym fun!! I'm going to get my goal body soon! Woooo! Everyone should join! read more

So i have been here a little under a month and im ready to call this new gym home, the staff has been just as consistently friendly , dont tell them but the instructors might be a little better here but idk lol but overall im happy that knockout has a good company wide standards for the quality of people they like working for them read more

Knockout Fitness - Oh my gosh... she is going to kill me today lol - Martial Arts Near Me - Surprise, Arizona

Over the years I had foolishly started 1 year contracts with different gyms and I always seemed to stop going about 1 month into it. Then my brother introduced me to Knockout Fitness. I took their free class and I was immediately hooked. One of the major problems with other gyms are, that while they have all the equipment, it's very boring and you get tired of it very soon. Either that or you can go in for months and do the workouts YOU think are good and not see much results, you don't have experts guiding you every step of the way unless you pay extra for personal trainers. At Knockout Fitness, while you can go and work out on equipment by yourself like a normal gym, most people go to the classes. You don't have to pay extra, they're included in your membership. These classes are taught by experts that tell you what you do wrong and guide you to do it right, and they're good for every athletic level; whether you have been a couch potato all your life, or you are a high level athlete. You know you're getting the right workout for the time spent, get ready for the workout of your life every time you go in. But the one thing that is more important than anything else I wrote above, is the FUN! It's the one thing that will keep you going back year after year. Your life will change without much of an effort on your part, whether you want to lose weight, bulk up, or just get better at self defense. And the people are super friendly, I have Knockout fitness and all the instructors as friends on Facebook, I am friends with most of the instructors in person, I can joke with them, they know me by name, and I don't think I'll ever go back to a conventional gym. read more

My son goes to this gym for the kids jiu-jitsu class. He really loves it. This is a kid who has tried many extra curricular activities including karate, tennis, gymnastics, soccer, guitar, etc... Its a small gym so he likes making friends and looks forward to class. The class is M-Thur for an hour each and only costs around $40 a month. I think that is very competitive for similar classes for kids. And for the kids classes there are no contracts involved, just a 30 day cancellation notice required which is reasonable in my opinion. I personally did try out the adults kickboxing class but I didn't like it for myself. It is definitely hard work and I am sure it pays off. I didn't really like the tight space. I have a couple of girlfriends who go here regularly and they love it though. I also don't like contracts which they require for adult classes. I did notice all of the 1 star reviews that are hidden and "not recommended" here on yelp....that seemed a little strange....and suspicious....but I am writing my review from my experience only so there it is :) read more

My friend told me about Knockout Fitness a few months ago. Let me tell you..i was scared to try it because I didn't think I would be up for the challenge. Wrong! The classes are absolutely great, from the warm up to boxing/kickboxing techniques. The instructors are there to help you and make you feel comfortable. This has been thus far the best experience I've had at a gym. I always walk out dripping in sweat lol. The girls that work there are also friendly and helpful. I can't wait to continue to see my results. Check this place out first before you go to any other gym ;) you won't regret it! read more

I originally signed up my son for a year-long program. He was in the program for just a little while before I realized that it would be a great program for me, as well. Now, we both attend the Boxing workouts three times a week, and love it. It's not for the weak, or those who spend a lot on cute outfits. However, between the boxing and the workout, it's been a great experience for both of us. And, we anticipate being members for a long time. We would recommend Knockout Fitness to anyone. David and Joshua Nyborg Surprise, AZ read more

UPDATE: I was refunded $200.00 for prepaid unused personal training. Other than that all is true and will remain! With the exception that I was contacted by the main manager to remove my review of the club. LOL what a joke. Please do yourselves a favor read the other 60+ bad reviews before considering a membership! I'm updating out of fairness that they did refund monies DUE back to me as unused PTs. Not like they did me a favor or anything. read more

I like to mix up my workouts and I decided to transition from only weight lifting to boxing. I was looking for something more cardio based and man did I get more than I asked for. The instructors are wonderful and let you work at your own pace but still push and motivate you. After my first work out I was so sore in places I didn't even know I had! This gym was very clean and the environment a very upbeat but yet comfortable. The staff doesn't push you to buy stuff you don't need they were very honest and humble. It was an awesome total body workout, great staff, and nice clean facility. I recommend this to anybody on any level! read more

Despicable business! I moved out of state, contacted Knockout to cancel my membership, they told me what I needed to do to cancel and I did just that, twice. Both times I was told the information I provided (which was exactly what they told me to provide) was not good enough to cancel my membership. I am left paying for a membership I can not use. Can not even talk to the manager Augustine as he continues to state "It is not our policy". Broken record. This place is a joke, only out for money and they do not care about their clients what so ever. read more

I loved the workout, kickboxing. Trainer was beset nice and helpful. Except the manager was a complete jerk! I understand you're running a business but if a person tells you they are just here to try it out and workout with her girlfriends, don't be rude to them on the way out. I probably won't be going back or much less consider in the future a membership there. He literally gave me my ID back and said, just so you know next time it's $20/class or we can talk about membership options. And I'm not the only one he has done that too, apparently after you sign up he's nice to you. No thanks!!! read more

Actually "RON" I have not been a member for atleast a year.. I was a member awhile ago and had issues with Zeus.. because I changed my card number and somehow my card didn't go through... so after only 2 days of my payment being late.. he sent me to collections!!! Without notice or anything!!! Soooooo a few weeks ago.. I decided to come back to train jiu jitsu because the rest of my family trains there... then Dave started a ton of drama, cancelling the jiu jitsu program, bringing it back, cancelling again... so after he told us that there would no longer be a jiu jitsu team or promotions or competitions.. the entire jiu jitsu team got up and walked out... some members even cancelled right then and there.. after doug was terminated.. the entire jiu jitsu team cancelled their memberships!!! read more

K.O. Is A-OK gym. You get a great workout, the members are friendly and encouraging. My favorite instructors are T, Kim, Isaiah, Bobby, Travis, Federico, Dre, Trevor, Juan and CJ [when he was a instructor in the classes]. From what I have been told/hear is that since CJ left Knockout Fitness, the gym lost a huge amount of members. "Some great things about K.O.; : Members treat each other like family, push and encourage one another. :There are some friendly, caring and very outgoing staff, such as; Ollie, Jules, Joesph, Anthony, David, Thomasita, as well as a few others. ::These are a few of the things wrong with K.O.: : Some of the locations smell like feet, funk and awful, awful body odor. Have your locations heard of Lysol or Febreeze?!?!??? : New equipment is badly needed, carpets, paint, an all the worn out items should be replaced. : You still get charged after canceling your membership or P.T. You get the run around with the staff when you show them proof that your credit card/debit card is still being charged after canceling. : Some of the staff ; [ at a few of the locations] use their cell PHONES on the clock, to skype, YouTube, watch movies, Twitter, Facebook LIVE, SNAPCHAT, text, make personal calls, take pictures/videos of some of thy members. Employees should make themselves useful and find something productive to do! There has to be something productive to do!!!! K.O. Is not a fraternity house but it sure in hell seems like one. Friends and staff acting inappropriate at times, making remarks or dirty comments to members after they taken a shower, wear tight fitting clothes. Some of the employees friends come in being loud, flirting, asking out married women. [ Members might not voice these things but best believe they are observant]. : Too many staff members at a time for one single shift. [ sitting around and doing nothing but talking smack] : Some of the staff Talk badly about some of the members in front of them, staff members at times have their friends/family members hanging out. Staff Will give you a quote on a shirt, gloves, wraps, membership and will give you a different quote the next time you ask or they will even say that's not what they said or even meant to say. : "When the CATS [thy owners] are away the MICE will play" : Customer service [ various locations] is severely lacking quite a bit. The [ Trainers/Front staff] employees should smile, wave and greet the member[s] As a member[s] walk in and not make nasty faces or ignore the member[s] as if they aren't there or just walked in. Employees should not seem annoyed that members are at K.O., ask a question, can't get a combination correct or workout down, walk in, let alone breathe. : The Personal trainers/Front STAFF should be switched up every week and sent to different locations. : It would be AWESOME, if thy instructors would switch up the workouts that they will instruct instead of doing the same workout routine day in and day out. It gets pretty damn OLD. : The music is way too loud at times. Some of us [that are older] can't hear the combination/instructions. : Some of us older folk [ mid 30's to late 70's] would like to hear some of our favorite tunes such as, Reggae-ton, White Snake, Heavy Metal, Lincoln Park, Richie Valens, Dance Hits, Salsa, 90's, 80's, 70's, Christian, Oldies, Hip Hop, 60's music-a instead of this GARBAGE that some of you young-in's call music! Switch it up!!! : Members can tell when a trainer does not want to instruct a member, does not like a member, give them the same time as another member that they favor. It's like a high school. : Owners, should really look into all social media complaints, compliments, suggestions and feedback. A "Secret Member [s] should be sent in every so often with out staff, or instructors knowing. Every person has a different experience, treated differently. Some of the great reviews come from family members or great friends. Every one will have a different outlook of K.O. Hoping the owners would wake up and visit all locations more often, give all employees something productive to do!! Loving members, M.S. S.Q. R.B. C.C. J.P. B.R. We all came together to share our thoughts and things we have heard others say. KO charges you double and lie that you aren't being charged double and or not being charged for Pt any longer( after you canceled) When you have statements from your credit card company and bank. When you tell them this they call you about 20 times to say you are behind. Even with proof they lie their ass off. After all this they send you to collections. I saw so many other people get this done to them.Most of the staff are incompetent lying sacks of shit. read more

Knockout fitness is an awesome place to workout!!! I love it there!! I have been going to a "regular" gym for many years. I discovered Knockout Fitness as one of my former students is now running the store! I was happy to see that he took over as the former manager was a jerk!!! I recommend everyone and anyone to give the gym a try! Love the boxing and kick boxing classes as opposed to a boring treadmill!! read more

I don't even know where to start on this "business" I will start off by saying the minute I walked into that place there were children running everywhere! I came in to see what their membership prices were like and was greeted by a women holding a baby. I questioned myself on whether I walked into a gym or a day care. I'm not sure if she had an attitude because it was late at night but I definitely could tell she was not interested in helping me out. For anyone who is considering this "gym" for serious results I would NOT step foot into this place you're better off paying for your standard membership at planet fitness. read more

Probably one of the best workouts I've ever had!! Love CJs class and meeting some new people! I definitely work up a sweat and can't wait for the ponds to fall off!! Definitely worth checking this place out!! read more

I just left knockout fitness, probably lik 5 min ago, i actually just got started today, i always see this place but i finally got the courage to try it out and ... lol ... it was intense. I actually called before i went in ,to try see what it was about first and the gentleman was super helpful and nice and very accomidating he called me bro and brother i really forgot i called the gym ahah i think we talked for like 15 min but anyway i was ready to get started on my goals so thats why the call was made, i held true to my word thatd id try the class out today at 12 and im really glad i did, if i liked the class i made the decision that id sign up after but the manager was still taking the time to explain everything so i can really get my money's worth, he didnt just take my card(money) and sign me up, and i told him i appreciated that and he assured me that they are non commission salesman so he really just wanted to make sure this was the place for me, he didnt want me wasting my money either which was a relief, and lastly the class was amazing i had a female trainer named cori and oh my gosh she was intense, she said she is a certified trainer that is also training for her own show, so literally from the staff all the to the latest member (me :) lol it seemes like everyone is like minded tryin to reach their own goal with good hearted people who seem to actually care and want to help, so overall im very happy with becoming a memeber and i cant wait to see whats in store read more

Knockout Fitness - They also have a free weight and cardio area aswell as jui jitsu mats and a full size boxing ring - Martial Arts Near Me - Surprise, Arizona

The workout is good, the contract is not. I have been overcharged multiple times and they depend on the cancellation policy (the fine print) to keep your membership fees going after your membership is done. Then they charge you an additional $25 to "dispute" the charge. The team at the gym is a good group but the business policy is crap. It's not people first, it's money first and for this, I will never recommend them. Choosing a gym is something people should be able to do freely. I paid out my year long membership and then some even after I decided I didn't want to go about 3 months in. I was fine with that, I signed up for 12 months and it was my decision to stop. When I got the final charge although the fine print backs up the gym, the pure common sense and people matter approach would have gotten the gym a lot further for me promoting them. Do yourself a favor if you want to stop going, fill out the cancellation form WAY AHEAD OF TIME so you have no reason to call and dispute the great wizard behind the finances.... whom you NEVER talk to... Only the poor manager that has to be the face of sales and retention. read more

This place is awesome!! If you're dedicated and want to see results this is the place. My brother and I love the classes here and the instructors really kick butt. Highly recommend to anyone who wants to get a great workout!! read more

I haven't been to any other boxing gym, but the trainers really push me. The seem to know the limitations of most their members and have a cool appreciation night every month. If they would improve their marketing efforts and presence online, they could really take off! I see kids in here working all the time too! read more

Do not trust this gym, they are a very untrustworthy company. save your money for a better gym. They lie, steal your money then develop amnesia. I talked to the manager 10 minutes ago and he straight up lied to me. Go to another gym. read more

This gym is my favorite gym I have ever been too. It has everything that you need to get a good work out in. All of the trainers are great. It's nice that they hav3 there own style of training rather than it being scripted. Julian and larkin are awesome at managing the place. Five stars every day read more

Do your self a favor and DO NOT sign up at any Knockout Fitness Gyms...If you sign up they will put you on a long term contract and not allow out of your contract even if you have a medical reason! They will offer to suspend your contract for 6 months charging $10 a month then they will continue charging for the remainder of your contract...but an employee will tell you every thing was taken care of! This company is so desperate for money they will lose customers and take negative reviews instead of getting it right! I suspect this business will always be this way because they will not be able to keep customers. Hopefully this will help you if you are considering this gym! If you like to support a business who does what is right choose another place! read more

Work out are awesome. Came at differest times and days trainers were all GREAT. Wish it was more affordable too expensive for family on one income. read more

I would recommend ANY of the other Knockout Fitness Locations, minus this surprise location, solely because of the GM, Julian. I moved 19 miles away from any of the locations in June and because it wasn't at least 25 miles away, you can't cancel your membership. Who drives 19 miles to go to a gym!? But my main issue is how rude and unprofessional Julian is. When asked to speak to his manager or owner, he stated there is no one above him and that I am not allowed to speak with the owners. On top of that, now that I am eligible to cancel and live an hour away from this location, they are making me come in to sign a waiver to cancel. What kind of BS is that? I only signed up at this location and have never even worked out at this location and Julian has made it the worst experience ever. Moral of the story is there is a reason your location has a worse star rating than any of the other location. read more