Brought my wedding ring in to get resized & a necklace to get detangled. The place is conveniently…read morelocated in a shopping strip right off rt 70 & by the exit to 75. They were very nice there & was able to work on my jewelry pretty quickly. The prices were reasonable & the resizing of my wedding ring was done meticulously! I would definitely go back to this place again for my jewelry needs!

Absolutely outstanding service, care and quality from the team at Michael & Company. They crafted…read morea custom engagement ring for us which is stunning and worthy of the lady who now wears it. The experience was flawless from start to finish. They will forever be my "go to" jewelers ... they deserve to be yours too.

I am going to give this store a Generous 3 Stars. I have walked into this store on 2 separate…read moreoccasions; Neither time did anyone acknowledge that I had walked in or speak to me. Keep in mind there were no other customers in the store either time. Also I do not understand why we are in the last week of February and they still have a fully decorated Christmas tree up!? This is either extremely poor taste or ignorance. I am not sure which one. Take the Christmas Tree Down already!

Excellent service friendly I bought a silver chain excellent price I highly recommend this placeread more

Wonderful experience. I needed 4 items appraised for insurance purposes. I was warmly greeted…read morewhen I walked into the store. I left my items and a few days later received a call to pick them up. Again, I was greeted with a smile. The appraisals were thoroughly explained to me. They did a beautiful job cleaning my diamond wedding band. This will be my "go to" jewelry store should I desire a purchase or need a repair. A very nice experience.

My wife had her engagement ring and wedding band repaired. They are a family heirloom and they…read moretreated them as such. Very happy with the results. Would recommend for any jewelry repair.

Offer fair, realistic assessments, very knowledgeable, no pressure, honest appraisals, excellent…read moreservice.

I can't say enough good things about the employees of Bartlett Jewelers. I stopped in with a watch…read morethat had a broken link, and instead of rushing me through, Maria and Oleg took the time to carefully add the link and then made sure everything worked perfectly before handing it back to me. What really stood out was their kindness and generosity with their time. It was clear that customer service was their top priority, not just making a quick sale. I never felt rushed, and they genuinely wanted to be sure I was happy and comfortable with the result. Experiences like this are rare these days. If you're looking for a jewelry store where you're treated with care, respect, and professionalism, this is the place to go. Highly recommend!

If how my wife was treated by SHERRY over the phone was an inkling on how we would be treated in…read moreperson, they will never get my business. There is a certain amount it tact when asked a question. All my wife asked was "do you sell lab created diamonds". We have earth grown diamonds and are just learning about LCD. Instead of trying to show us the earth created or saying "we don't carry them but we do have earth produced" she instead said "we only carry earth produced and i have nowhere to refer you" and hung the phone up. I'd say this was a BIG misstep. Someone else will get our business...If sherry is the owner shame on her...if she is an employee she needs training on customer service

What a terrific experience meeting both Doron and Steve. Very professional. The store is so…read morestunning with their display of diamonds and gems. Steve helped me with a platinum chain that needed to be elongated. Did a really wonderful job in a very timely manner. Thank you for your courtesy and interest in helping me.

I had a ring repaired. The jeweler is excellent! He is very knowledgeable and reasonable.read more

We had more rings to resize and some earrings to repair. Milan is always helpful and friendly but…read morethis time he showed us some estate jewelry he had just purchased. Wouldn't you know it, it fit my wife perfectly so it seemed meant to be. Very customer centric, on Main St. so there is plenty of street parking available. Support local business.

Great fast service lovely people except some new young guy who was flippant and rude. Will go…read moreelsewhere from now on

Great customer service, knowledge about products & honesty in prices!! I wouldn't go anywhere…read moreelse.....

Great experience! This was my first time in a Kendra store and I was shocked at how affordable and…read morefashion forward the pieces were. The store is beautiful and the staff was friendly and helpful! I will definitely be back when I'm in town next to do some holiday shopping!

Sales person high pressured me to purchase expensive watch through texts after I was in the store…read more Very poor customer service after the purchase relating to a warranty that couldn't be activated on watch. Ultimately, general manager guaranteed he would contact me after resolving the matter with the manufacturer. He never did. I would not recommend this establishment.

This store has a ridiculous return policy. Buyer beware. You will be surprised By the apparent…read moreprofessionalism but if you need to return something be prepared for the real them.