I love this clinic. It was Dr. Price who briefly glanced over my medical history and finally gave…read moreme a correct diagnosis after 40 years of going from doctor to doctor. Since I had gone in only to see about allergy shots I was beyond shocked to find someone who knew what was wrong with me after all these decades, and she actually gave me my diagnosis which was confirmed later with a genetic test. Dr. Price is an out of the box creative thinker and has helped me with my systemic condition with a few unusual but effective remedies. She is undaunted by complex conditions and is one of the few doctors that are truly knowledgeable about my diagnosis in Portland, and I feel grateful that I am able to be seen by her. The practice is very busy and had a six month wait for a new patient at the time, but it was well worth that long wait.

Know Allergy was refreshing. This practice schedules out about six months. However, I was quite…read morepleased with Dr. Price and her staff. Relaxing music flowed through the airy bright, non-traditional office space. The vibe was relaxing and her attentive team walked me through each step of the process. Although I had previous allergy testing this experience equipped me with more knowledge/tools/drops to manage my symptoms and prevent inflammation. I was hoping for a more comprehensive blood food test but I settled for a prick test that tops out at 10 foods. Highly recommended!!

Dr. Alexander Yu is truly exceptional!…read more I've been seeing Dr. Yu for the past three years, and the difference in my health has been incredible. Before treatment, spring and fall were the difficult due to constant sneezing, congestion, and itchy eyes that made it hard to enjoy the beautiful weather. Thanks to Dr. Yu's care, I get through allergy season with just slightly itchy eyes. My asthma is also much better managed, and I feel more in control of my health than ever before. I've recommended Dr. Yu to several coworkers and family members, and they've all had great experiences too. These days It's rare to find a doctor who is not only accessible, but takes time to listen to patients. Dr. Yu is kind, patient, and always takes time to explain things clearly so I always leave appointments feeling heard and supported. I'm so grateful for the care I've received and highly recommend Dr. Yu to anyone dealing with allergies or asthma.

My allergies are gone thanks to Dr. Yu! He is professional, personable, and kind. I highly…read morerecommend him.

Stay away if you don't want a call from a collection agency. I only saw this doctor once. He…read morereferred me to someone else. I gave them hard copies of EVERYTHING I did with the previous ENT. They had ALL my information. The visit was back in March. I just got off the phone with a collection agency. There are places that do this. Apparently, their accounting department doesn't have it together enough to send a letter, email, or call when you owe a bill. You just get surprised by a collection agency. It's just completely inexcusable, and that's an understatement. I realize this day and age absolutely everything is done by a computer and programs. Well, they can blame the program, but it should be their responsibility to contact someone before just submitting a bill to a collection agency. It's not, though. You just have to trust the entity to do will give some kind of notice. Well, don't trust this place. You can't pay your bill on your way out, and you can't get notification when they get around to determining what is owed. Such a clever system. I wish there were some way to hold entities like this accountable for their carelessness and lack of professionalism far beyond a bad review. Sadly, this all I can do while trying to provide fair warning to others. This doctor Barlow was nice and is quite possibly a great ENT. However, he wasn't worth getting a call from a collection agency, that is for sure. If you don't want to hear from one, definitely don't use this place. I received no letter, email or call. I can't even believe it.

Getting hearing aids is a very life changing experience. (It reminds me of the first time I wore…read moreglasses.) Dr. Barlow and Dr. Green made that experience even better. I originally found Dr. Barlow after I had some allergy issues and had a negative experience elsewhere. What a night and day difference. He was very attentive and did a great job helping me. Then I met Dr Green and she helped me so much with my hearing loss, and continued that great service as I had them adjusted over the next couple of visits. I can't imagine going anywhere else. They have convenient underground parking and an exceptional staff. One of the best/most successful medical experiences I have ever had. Count me as a customer for life.

The staff were especially caring, patient and knowledgeable from the woman who scheduled my…read moreappointment by phone to the front receptionist to the technician who took down my medical history to the excellent PA who was so smart, caring and listened to what I needed (which was complex). He stayed with me in the appt asking such good questions that I ended up getting more out of this visit than I expected. There is a sense that they genuinely care about your good health. I will recommend this place because I've had other allergists who were so much less capable and caring.

Polite staff, thorough explanations, complete allergy and immune testing it was a nice experience…read more Be careful where you park- they only redeem SmartPark and the lot at the building is expensive.

When i finally got around to following up on a doctor's advice from a few years ago to get myself…read morechecked for an allergy to bee stings, i ended up seeing Dr. Montanaro at OHSU's Allergy and Immunology Clinic. Dr. Montanaro is an Attending, so the first person i talked to was a Resident working for him. Much like the role a nurse often fills, i talked to her about why i was there, my medical history, and such. She took notes, went to discuss it with Dr. Montanaro, and a few minutes later they both came in. Dr. Montanaro and i talked for a few minutes to make sure he understood the scope of my prior allergic reaction, then he explained why he thought it would save everyone some time, money, and discomfort to skip actual allergy testing. He made it very clear that if i wanted to do the blood test, they'd be perfectly willing, but he was confident that i'm at very low risk for anaphylaxis (severe, life-threatening allergic reaction) and probably shouldn't worry about it. He gave me advice on how to avoid future exposure, how to treat myself if i do get stung, and encouraged me to take a prescription for an epi-pen just in case things got out of hand (multiple stings, etc). After that, he even took a few minutes to discuss my two minor food allergies. He talked about how people with one allergy are at higher risk for the other, so it's not coincidence that i have both, and so on. Really, i learned a staggering amount in my 30 minute appointment _and_ didn't have to get stabbed or scratched, so i'm pretty happy with it all. Dr. Montanaro is friendly, helpful, and willing to take the time to make sure you understand as much as you want to.

Dr M examined me several times (in Sellwood) in connection with a 1 year Dust Mite Immunity Study…read more Positive person and easy to talk with.

On behalf of Aren, thank you James for clarifying the dates and making them match. Also for…read moreproviding all the required information for us in the easiest way possible.

Came here to get a food allegry test. I downloaded the…read moreapplication online so that it wouldn't take as long, It did help shave off a little time. The Dr's assistant (who was very nice, but had a loud speaking voice) spent the most time with me, she went though the application and ask several more questions that took another 20 mins. Finally she ran the food allergy test on me (on my arm) this took about 30 mins. After the test, you at get "face time" with Dr Baker. He was very nice I thought and helpful and showed concern about my wellness. He gave me some solid advice and said he would fax my results to my Dr. Also, I received 10 invoices all together in 10 different envelopes on the same day for the same amount that WAS NOT overdue.. Billing dept fail.. All and All it's what I expected. It took around 2 hours total. (I was aware of this before my appointment).

This review is for the office and total patient experience, as I have not ever seen Dr. Bilstrom. I…read moreknow they recently changed ownership or practitioner or whatever, and so we had to re-establish care (and pay AGAIN for the intake visit). However, every step of the way has been frustrating, confusing, and poorly run. First, to schedule an appointment was incredibly frustrating because she would not let me book without knowing if my insurance was in network. So I had to hang up and literally spend 45 minutes trying to verify they were in network with my own insurance even when I told her on the website it looked like it was. I also spent a solid 15 minutes on the phone with her going over all my insurance information and she claimed it was in my account now. When I get to the appointment, I AGAIN have to give my insurance information. They made it a point to ask me for it again, and asked me to send them the card to their email etc etc. which makes sense but they said they didnt have the information at all! The appointment itself was uncomfortable because they have a very cheap little blood pressure machine that takes SO long to read that my arm actually went painfully numb. I am a nurse myself and I know a bad machine when I see one. My blood pressure typically runs 95/55 (or close to). This machine pumped my arm up so high on the cuff, into the solid 200's and then slowly trickled down over what felt like an eternity. There is NO way you get an accurate BP with a machine like that, and its not wonder why after minutes of pain, my blood pressure read 120/70, which appears textbook normal but is actually high for me. Then I go to pay for my intake appointment and they can not provide receipts. They got my email and said I would get an emailed receipt, which I promptly never did (still waiting 3 weeks later). I DID however, get a bill in the mail which does not reflect the amount I paid that day, and now I have spent 3 days trying to get ahold of the billing department. I kept giving this clinic a shot. On my second appointment when I walked in, lo and behold, I was asked AGAIN for my insurance information??? Do they seriously not have it? I not only gave it to you on the phone, but also wrote it on my intake paperwork (in TWO different spots btw), emailed you a copy, and here we still are. She couldnt find the email, so I had to email it again. What a mess. After my allergy test, I was told I would be getting information on the cost for treatment in the coming weeks. I have not heard a thing, which is understandable as sometimes insurances take forever. However, I did start receiving incessant texts and emails about a prescription that I received, which the doctor totally failed to mention she would be prescribing. While waiting for one of my appointments, a gentleman arrived to check in for his appointment, and when he did, he was told he needed to pay his balance. He was so confused and said to the lady, "I've been coming here for 4 years, I have never paid a cent. Why do I have a balance now out of nowhere?" So it is not just me that is stuck in a messy situation. They seem to be a mess. This clinic is disorganized and it makes for a very awful experience. The actual medical care is mediocre. I do not recommend.

Dr Bilstrom is the best! He is personable, professional, kind, helpful, and extremely…read moreknowledgeable. He has your best interests in mind. I highly recommend him!

Terrible experience with audiologist, Dustin Bronsdon, and others should be forewarned. He was…read morerude, condescending, and treated me with complete disrespect, all over my missed appointment (due to illness). In so many words he said I wasted his time. I understand I am to blame for not showing up, however, to be shamed and disposed of.

Dr. Thiringer is amazing. After years and years of battling strep throat multiple times a year, Dr…read more Thiringer did my tonsillectomy. He understood how frustrated I was that this was a reoccurring illness and took all measures to ensure my surgery went smoothly. Mind you, this was all during 2020. Fast forward to today...I came back to see Dr. Thiringer for an ear issue. He listened to my story and offered professional advice while giving me the resources and treatment I need to enhance my quality of life. This is THE spot to go to for all ENT needs! Great doctors. Super friendly staff. Highly recommend!

I'm motivated to review this practice due to the volume of negative reviews -- my experience as a…read morenew patient this week was fantastic. I saw Dr. Anderson-Cowell, who's bedside manner was extremely kind & compassionate, she took real time to talk to me & listen to my story, which in turn, helped build a treatment plan that I am committed to & I trust. Already I noticed improvements in my condition (which admittedly, was pretty lousy when I showed up, so I had room to improve!) I think a patient's level of satisfaction is likely based on expectations & participation. Yes, I was at the office for a couple hours, but I brought a book & bottle of water. I did see a very hard-working nurse, as well as the doctor & her scribe. I was given a 23-pt allergy test done during my first visit, after an extensive interview. (Also -- new patients: wear sneakers, in case you have to run on a treadmill as part of your oxygen-saturation evaluation. ) And yes, I was told I wouldn't get my results until I had a more in-depth follow-up testing a couple weeks later, which I have already scheduled. Thankfully I have insurance through my employer that covers all of these tests (which add up quickly), I know not everyone has that opportunity. From setting up the initial appointment to check in process, to wait time to communication & teamwork of the staff, easily the best experience in medicine I've had in recent years. Highly recommend for allergy & asthma sufferers.

Want to bill us $75 to change our appointment 2 weeks in advance!! NO WAY! That is unethical and I…read morehave NEVER BEEN TREATED LIKE THAT! Go somewhere else please

I was referred to this provider by another practitioner. The televisit was technically smooth but…read morenot as helpful as hoped. What was/is really distressing is inability to communicate with a human being about billing issues as well as the billing issues themselves. Payments are taken and deposited but not credited and billing for the same fees persists. No one answers the telephone; no one responds to emails; no one responds to the AI messaging system; and no one returns calls or telephone messages. If a practice lacks admin and clerical support, it is a no go.

I would really like to give CA a good review, because the staff is not the problem. The problem is…read moreoverextended management and negligent ownership. This clinic is only open two days a week, and the options for patients are getting scarcer. The staff has a difficult time connecting the patients with the doctor, and he is often unreachable, which for any medical provider is unacceptable. There is a revolving door of turnover in staff and very little consistency for the patients. The ability for patients to communicate with reception is hampered by the klunky and non-intuitive online Klara interface, instead of allowing patents to simply call in and speak to someone in reception. Billing is confusing and only adds to the burden for administrative staff, having to answer questions that a better system would avoid. The various branches of this business are also slowly going extinct. The portent for people who use this clinic seems grim.