Our project was a small-ish deck replacement. The old one was well passed its prime as several of…read morethe wooden posts and the stairs were rotten and/or splitting. I added a picture for reference. We didn't have any special requests for the new deck so it was a standard deck replacement project. Estimates: Dmitriy came out soon after we contacted Open Space Design. He had good suggestions on how to tweak the layout of the new deck to move the stairs to a better place. The estimate provided was right around what we expected to pay. We got other estimates but the other decking companies we tried didn't really listen to our requests for simplicity, and as such, their estimates were much higher. Build: It was about a month or so from estimate to build which was quick. Jose and his crew were great. From soup to nuts, I think they completed the project in about a week. The weather was typical for Seattle this time of year, sunny one minute and pouring the next, but they kept on going all day long regardless. I couldn't be happier with the look and quality of the new deck. You can tell when people are experts in their craft. If I ever need a new deck, I will be calling Dmitriy again.

I am so grateful for Dmitriy (and his crew, led by Jose). Easy to deal with, incredibly fast…read morescheduling, thorough job. My deck took some punishment when a tree from the property owned by Normandy Park Town Center's absentee owner came down. They used all of the same materials as the original and it looks terrific. Much appreciated.

Optima did an excellent job on our fence!…read more We received four quotes for our project, and Optima was the most reasonably priced. Elijah walked us through the different cedar and post options, which was very helpful. When our neighbors expressed interest in having part of their fence done as well, Elijah was happy to meet with them promptly to provide a quote. Andreii was extremely communicative and kept us updated throughout the project. They completed our fence (including our neighbor's portion) in just 2.5 days. Our fence required some shrubs to be trimmed, which they handled as well for no extra cost. They did a great job cleaning up afterward. We were thoroughly impressed with the quality of the work and the overall experience. Highly recommend Optima!

After initial reach out, George promptly visited and drafted up a quote to remove and replace the…read morebroken fence between the neighbors yard and our own. We were able to schedule in a timeframe that worked for us. The crew got the job done quickly and the end result is beautiful. Davyd was great to work with throughout the construction. Once it's in our budget again, we'd love to have Optima back to do other areas of the fence around the yard.

I had a broken railing next to a set of steps outside. Victor quickly responded to my request for…read morehelp, came over the same day to do an assessment and grab the broken railing, and had the railing fixed and back in place a couple days after that. The cost was very fair, and the work was very good. I would absolutely hire him again.

We used this company for a railing project at a condo building. They were very easy to work with,…read moreflexible and they provided creative options. I definitely recommend this business.

Our deck turned out absolutely beautiful. The craftsmanship is impeccable. I would recommend Andy…read moreand his wonderful crew (Tim and Matt) to anyone that needs a beautiful, top quality, well-built deck. Everything about the experience was fantastic. During the process of accepting his bid I changed my mind a few times on some of the details and he was very patient and pleasant about all of my questions and changes. He is very easy to talk to and work with. From our first meeting when Andy came out to do the estimate I was so impressed with his obvious knowledge of deck construction and he explained all of the different aspects of choosing decking materials. We ended up going with Azek decking with Timber Tech composite railing with matching Azek drink rail for the top rail and it is just gorgeous! I couldn't be more pleased with it. After we get our backyard overhauled and in good shape I plan to have them do a new fence. There's no reason to look anywhere else for a deck or fence. Heilman Deck and Fence do a great job and are a pleasure to work with.

After getting a few quotes for our deck project, Heilman Deck & Fence really stood out. Andy came…read moreby and actually walked me through the whole process -- not just what he'd do, but why he'd do it a certain way. He explained where it made sense to invest a little more and where we could cut back without sacrificing quality. No pushy sales pitch, no checkbox quoting -- just someone who clearly knows his craft and cares about doing the job right. I had done some research ahead of time and knew my existing deck had a structural quirk that would matter during the rebuild -- Andy was the only one of the three contractors who caught it. That made the decision easy. His quote wasn't the cheapest or the most expensive, but it was fair and came backed with great reviews and a clean WA contractor's license (which, shockingly, not all of them had). That sealed the deal for us. We ended up completely rebuilding two decks using TimberTech PVC -- a smaller 10'x10' one, and a 26'x12' deck that's 20 feet in the air with two staircases and a landing. The whole project took about 3.5 weeks from demo to final touches. Andy's CAD drawings were spot-on. When surprises came up (like discovering the house's floor joists ran in the opposite direction), Andy just handled it -- added a beam, footings, and posts without delay or extra cost. Same deal with a couple small punch list items at the end (a dinged downspout, some siding, trim details). No fuss, no runaround -- his crew just showed up and made it right. The build crew was great to work with -- friendly, respectful, and meticulous. They kept the site clean and were clearly proud of their work. You could see it in the precision of the cuts and the fact that everything was perfectly straight, square, and level. Even the more delicate custom cuts -- like a half rip-cut board to fit under the house -- were nailed with crazy accuracy making it look like the boards extend under the house. Bottom line -- I'd 100% recommend Andy and his team at Heilman to anyone in the Seattle/Eastside area. If I ever need more deck or fence work (though this deck will probably outlive me), I won't even bother getting other quotes. These guys are the real deal.

Mirbek exceeded my expectations in every way with his excellent communication, high‑quality…read moreworkmanship and reasonable pricing. Throughout the entire fence replacement process, he made me feel like a VIP by responding almost instantly to every question and doing everything he could to accommodate my requests. When I first reached out to him for an estimate, he replied right away, came out the same day to take measurements and provided a quote that afternoon. Later when I needed an additional section assessed, he again came the same day and sent an updated quote that evening. His responsiveness and professionalism stood out from the very beginning. During the fence replacement process, he and his team continued to impress. The workmanship was excellent and Mirbek kept me updated throughout the process. Everything felt smooth and completely stress-free. Even after the job was completed and paid for, Mirbek promptly sent his helper the next day at my request to handle a small additional section and I was grateful for how quickly he took care of it. Mirbek has also proven to be trustworthy. When I asked for his advice about replacing the deck boards, he gave me an honest assessment that sanding and staining them was all that was needed Overall, working with Mirbek was a truly pleasant experience with everything feeling easy, smooth, and worry‑free. He delivers excellent work, responds promptly, communicates clearly, charges reasonably and cares about his clients. What else can you ask for? I highly recommend him.

Mirbek is busy, but he's good and fast. Once I got him to come out and survey the project, he…read moredeployed a digger who dumbfounded me with how quickly he dug and set the 6 posts needed for the fence. Highly recommend, fast, competitive and quality!

Very pleased with the fence set Top Rail built for our condo parking lot. Not their biggest job I'm…read moresure but they went out of their way to satisfy us after a hiccup with the project and easily earned our five star respect here. Thank you to John and his crew.

Like so many in the Seattle area, a portion of our old wooden fence came down during the strong…read morewindstorms this past Spring. We immediately got to work collecting bids to get the full fence repaired as the rest of it was in pretty bad shape anyways. Among 3-4 firms we contacted for bids, Top Rail Fence really stood out from the start - clear communication, super responsive, reasonable price and very flexible in working around our busy schedule. John and team lived up to the positive first impressions by delivering a fantastic end result - the new fence looks great, is super solid (no small feat given the hill our property is built on) and was put up on time and on budget. We couldn't have asked for anything more from Top Rail Fence, and highly recommend them for your fence needs.

Fast response and service. Omar went onsite to give an estimate the same day as I requested the…read moreservice. He and his team finish the job the next day. Perfect service with reasonable price. Highly recommend!

I was so glad I found Omar's Demolition and Construction via Yelp! I was very impressed with Omar's…read moreDemolition and Construction! I recently had a need to build some fence/gate for a small courtyard at a townhome and, honestly, was bracing for contractors to take the sweet time or plainly just ghost me. However, with Omar's Demolition and Construction, everything about this fencing/gate job...really exceeded my expectations! I called Omar on one afternoon to try to find out if they could stop by to take a look and give me a quote for my fencing/gate need and Omar picked up the phone and even stopped by within an hour! He was able to stop by, give me some options of what I could potentially do and give me a quote within that afternoon. Once we agreed on the job, Omar's team was able to procure all the materials that same evening and they got ready to work the next day! The work was completed in just a day and I was very happy with how communicative the team was! I am personally not at the house, but was provided an update via clips/photos as to the progress/how they were doing. Pricing was very reasonable and they were able to help do other things like helping taint and clean up/haul my old fence to dispose as well! Thank you for such timely and wonderful service! It's not so often that I come across very responsible contractors like Omar's business. Definitely worth hiring this wonderful, responsible and very communitcative team for sure!

I got my fence installed a year or so ago. They use pipe in post so it lasts a long time…read more My fence was installed quickly, and they even cut the cement tiles that I had as paving stones to fit back where they went. I also needed the width of the gate widened because originally they made the opening too narrow, so they were able to widen the opening before the rest of the fence was installed. I appreciate them checking with me halfway through the project. A few weeks ago one of the posts was failing I put in a warranty claim. They came out quickly and replaced it. I am impressed they stood by their warranty. Amazing service and a great company to work with.

We contacted Cool Cat Fence after being impressed by their Google reviews and marketing, which…read moreheavily emphasize a simple, transparent, and stress-free experience. Unfortunately, our experience was the exact opposite from start to finish. Our scheduled appointment time came and went without any communication from the company. We ultimately had to make multiple calls and send multiple texts just to determine whether our appointment was still happening. After being told the appointment would need to be rescheduled, we continued trying to get answers and eventually heard from Jared, who informed us he was driving from Maple Valley and would be coming to our appointment. The estimate presentation itself had some positives. We appreciated being able to see the fence design and pricing breakdown on the iPad in real time, which helped us better understand the project and costs. However, the biggest issue arose when we later realized we had apparently signed a contract and authorized a $6,000 deposit, despite repeatedly and very clearly communicating that we were still gathering estimates from multiple contractors and were not prepared to make a decision that day. At no point did we believe we were entering into a binding agreement. We believed we were reviewing an estimate and discussing options. When we requested that the contract be canceled, a discount was immediately offered in an apparent effort to keep the sale. We also found it concerning that after a discount was discussed, the revised quote still reflected the original pricing. What stood out most throughout this process was how often we felt we had to advocate for ourselves. We had to chase down communication regarding the appointment, question what we had signed, request cancellation, and specifically ask for written confirmation of the cancellation and refund. At nearly every step, it felt like the burden was on us to get clear answers. After this experience, we met with another fencing company whose representative had previously worked for Cool Cat Fence. During our conversation, he stated that many of the company's sales and business tactics were very deliberate, very intentional, and specifically designed to pressure customers into making decisions on the spot. He explained that he ultimately chose to leave because he personally did not feel comfortable with the tactics being used and did not want to continue being associated with that approach. After our own experience, that information was difficult to ignore. We were also surprised to find reviews from customers alleging that the company offered incentives, discounts, or other compensation in exchange for removing or changing negative reviews. Prospective customers should take the time to read through reviews carefully and draw their own conclusions. I also sent a detailed email directly to management outlining our concerns in the hope that the feedback would help improve the customer experience for future customers. Despite receiving the manager's email address directly and sending that feedback, I never received any response. The contract was ultimately canceled and our deposit was refunded, which was the outcome we had requested immediatelyafter realizedJared was trying to take advantage of us. The entire experience left us frustrated, anxious, and upset about what had happened. Do not believe all these 5 star reviews. Based on our experience, we do not believe this company can be trusted.