Dr. Rush is the best doctor I've even had. So glad to have found her for my family. She is very…read morewarm and makes you feel comfortable speaking to her. She really listens to your concerns and make sure she addresses all of them. The only downside is that the wait can be a little long at times but it's because she takes her time in caring for her patients.

Dr. Karen Krajewski, Ms. Leslie, and Ms. Paola are a dynamic team and the best medical team I have…read morefound in Hampton Roads. After more than 20 years of TRICARE and the Hampton VA Hospital/Dental Clinic...WHEW!!! This is the best medical staff I have found after retiring from the Air Force. This team doesn't rush patients, proactive and responsive. My visits are always pleasant. My Mom heard of this office from a retired Registered Nurse. That's a recommendation I will always respect!

On 7/1/2026, my father's scheduled appointment at Sentara BelleHarbour Family Medicine was…read morecancelled via voicemail 15 minutes before the appointment time. At that point, we were already at the facility. Issues: Late Cancellation : The cancellation was communicated by phone message rather than advance notification, providing no time to adjust plans. Inconsistent Cancellation Policy : Patients are charged a penalty fee for same day appointment cancellations. The clinic cancelled with no compensation, alternative offered. Our re schedule is 2 months from date was cancelled. Unprofessional Response : We received NO APPOLOGY from the nurse/MA, either in the voicemail or in person. The interaction lacked accountability. Significant Scheduling Impact : As a result of this cancellation, my father's next available appointment was rescheduled two months later, requiring ADDITIONAL time off work. Management should review same-day cancellations to ensure patient respect and courtesy.

Find another ortho at any cost. Several issues of concern. First, the doctors seem to follow a…read morecorporate script rather than actually listen to the patient. Get a lot of "uh huh, uh huh," and then onto the script that had nothing to do with what I was asking. Secondly, they are always in a hurry, barely giving 10 minutes of time even though they are always late for the appointment. Thirdly, they actually made stuff up in my record. When asked if I had a history of x and y, and said no...and i didn't. The record then said recovery was complicated by history of x and y. When I questioned this, the response was that the doctor thought it was possible, even though I had never experienced x or y. Final note, and not the last thing I could say, I have seen the surgeon once since surgery. All follow on appointments have been with a PA. My guess is that the surgeon has to try and con a new patient into unnecessary surgery...his time with me is over from a corporate perspective.

Dr. Wright performed my left hip surgery and my right hip surgery. He is an excellent physician…read more He left minimum scaring. He has taken very good care of my medical needs. He gets behind with his patient but he is worth the wait. I would highly recommend him if you don't mind the wait. He is also very personable and I love his bedside manners.

This place always makes me feel comfortable. I see Kelly Parsons at the ObGyn office and she is…read moregreat! Even my daughter went for the first time and she was very informative with her and made her feel comfortable as well. I have no complaints, and would recommend this office.

Dr. Wright is a great Doctor. She is always informative and caring. The appointments for well check…read moreup run on time and the staff is knowledgeable.

Excellent practice. Responsive staff. Dr D is thorough, knowledgeable and compassionate. I highly…read morerecommend!

I made a new account under a false name in order to make this review because at this point I'm…read moreafraid that this place will break HIPAA and expose me. I have been a member for over three years and never in my life, have I experienced something like this. As I was leaving one of the ladies working there named Jackie, was badmouthing other patients to another worker. She was very combative and rude when I tried to say something, she told me that I did not work here and it did not concern me.

Front desk staff and security were extremely friendly, welcoming, and helpful. Unfortunately, our…read moreexperience changed completely once my wife and I were taken back to the ER. The nurse assigned to us was cold, difficult to understand, and provided very little communication or clear instruction throughout the visit. After tests were performed, we were left waiting in the hallway with little to no updates. Staff would often walk away without answering questions or explaining what was happening next. The lack of communication was so poor that we found ourselves having to ask other staff members for information. We were even close to leaving before receiving discharge paperwork because no one followed up with us. This was especially disappointing because my wife and I had just found out that we're expecting a baby, and what should have been an important and emotional experience was overshadowed by unprofessional attitudes,racism as we are Hispanic American veterans and poor patient care. We understand that emergency departments can be busy, but basic communication, compassion, and professionalism should never be overlooked. Especially when there are 2 patients not a fully stocked ER. I hope management takes this feedback seriously and works to improve the patient experience for future families.

Appointments cancelled & rescheduled for 3 months later for a different location, further away…read more It's so frustrating! I love my doctor, and things go smoothly once I get there, but Sentara's internal scheduling & My Chart application (which I needed to sign into for my upcoming appointment) are terrible!

Excellent health care. Easy to communicate with. My physician is Julia Wise Frankleread more

I had a scheduled blood draw at 10:10a.m. I had to wait 40 minutes and watched people that arrived…read moreafter me, go to the lab first.

Dr.Shawn Wilson is an awesome doctor ..years ago I had something going on with that big bone at…read morethe bottom of your wrist ..went VA. Orthropaedic and spine in suffolk seen Dr.Wilson he gave me a shot of steroid in about a week I forgot I even had a problem and years later still great ..in which in May was having problems with my right hand especially ring finger (I am right handed AND a waitress)my finger was getting stiff and swollen couldn't even make a fist but the worst part was the burning feeling I had jst about ALL the time in the top side of my palm just below your fingers across all 4 pads ..it felt like I was touching a hot stove over and over ..took ALOT i.b pro. only to keep the pain missed sleep finally got my appt. date was extremely nervous I hate needles was was happly to hand over my hand to Dr. Wilson after months of pain I was over it the stiffness and at times locking of my finger was driving me crazy ..well he gave me a steroid shot OMG it's been a month now and I feel blessed NO PROBLEMS ..Im FINALLY back to myself ..THANK GOD for Dr. WILSON and God bless him ..jevonne ​

Dr Wilson was dismissive and borderline rude. Never again and am in contact with insurance company…read more Waste of time. Waste of money.