Esther Kimani was a pleasure to work with during my kitchen remodel. She was knowledgeable, helpful, and made sure I had everything I needed while ensuring all the items matched perfectly. She provided pricing promptly, followed up on delivery, and was always patient--I never felt rushed. I highly recommend Esther for her excellent customer service. read more

We're doing a bathroom remodel and most of the large items have been taken care of, so we came in here to check out bathroom accessories, such as towel bars, towel rings, mirrors, lighting, etc. The showroom is beautiful, and they have everything here, including toilets, showers, vanities, and accessories. I walked around and got some good decorating ideas. The lady who helped us (I didn't get her name) was distracted as she was also training a new associate. She would answer a few questions, then walk off and we'd have to track her down again. Maybe we came at a bad time, or maybe we weren't purchasing any big ticket items, but we didn't really get the help we needed. We ended up leaving without purchasing anything, but the showroom was nice and we got some ideas. read more

Kohler Store - Vanity display - Kitchen & Bath Near Me - San Ramon, California

We recently did a large scale remodel in our home and used Kohler SR for allll of our plumbing fixtures. Working with Chris in store was a breath of fresh air. He made the process seamless and was an amazing communicator. The bathrooms and kitchen are just beautiful and we could not be happier with the quality, look, and experience at the store. read more

From start to finish I had an outstanding experience at the Kohler showroom in San Ramon. I had to get both the master bathroom and kids bathroom remodeled. The staff especially the manager, Nicole, was super helpful and responsive. No pushy sales, excellent customer service. Nicole undestood my needs and helped me choose products appropriate for me budget and needs. read more

We worked with Chan. She is professional, patient, knowledgeable and super friendly. I highly recommend her!

I have had the best experience with San Ramon Kohler Store. Their quality of service and product is very high. Angelic went above and beyond to help me in a difficult situation on a construction project. I will definitely shop at San Ramon Kohler again when needed. Thanks Angelic for all your help. read more

Buy nice or buy twice. Great showroom with plenty of inventory to assist with the many decisions you must make. Whatever you do, ask to work with Chris Smith. Inevitably you will have questions or complications with a kitchen or bathroom project... Chris Smith is your man to get things handled. read more

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Maria Maxmare at the San Ramon store helped us decide on the many Kohler products for our bathroom remodeling. She is very knowledgeable. She is very experienced. read more

Five plus stars go to the new Kohler store and staff in San Ramon. I worked mainly with Nicole, but the entire team was super helpful when I was trying to make a color choice for a faucet. They were patient, knowledgeable and offered above and beyond customer service. I highly recommend the San Ramon Kohler store!! I will be there again for my next project. Thank you to Nicole and the team!!!! read more

I took on a remodeling project that turned out to be way more than I had anticipated -- multiple bathrooms, all new fixtures, and no interior designer to help me make sense of it all. From the moment I walked into the Kohler store, Joey Boy Colo became an absolute lifesaver. I came in overwhelmed, stressed, and usually with my husband and kids in tow, creating chaos. Joey never once seemed phased by it. He was patient, kind, and always took the time to help me navigate decisions that felt impossible. Through our conversations, he quickly picked up on my style and preferences, often suggesting options that I hadn't even considered but ended up loving. What really set Joey apart was his willingness to go the extra mile -- literally. He even came by the house to take a look at the project and offered additional advice and support, which took a huge weight off my shoulders. His knowledge, professionalism, and genuine care for his clients made all the difference in this process. I can't recommend Joey highly enough. If you're tackling a remodel and feeling lost, he's the person you want in your corner. Added plus: he is hilarious. read more

We had an amazing experience with Kohler San Ramon. I met Joey before they are about to close the store and even that, Joey took time to explain and gave us knowledge about Kohler Showering. Coz of that we decided next day to purchased the Kohler Showering. He always keeps us updated and makes sure we can all the fixtures on time. I highly recommended this store and we're very satisfied to work with Joey. read more

Kohler Store - Kitchen & Bath Near Me - San Ramon, California

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The Kohler store in San Ramon is an excellent showroom for getting a hands on experience of Kohler's products, as well as getting professional advice from designers to help plan a home project or update. It's also helpful that you can actually demo some of the kitchen faucets or showers to get a good idea of how they'll work. We were really thankful for Joey's help in choosing the fixtures for our bathroom and kitchen update, he was very patient with us and his friendly personality and professionalism was very much appreciated. Joey was also proactive in following up with us on anything else we needed. read more

Amazing service at Kohler in San Ramon. When shopping for fixtures, I like to see and touch the actual items to get a feel for the weight and size. At the showroom, we were able to run the water through various shower heads we were able to sit in the tub, to get a good idea of size. Additionally, when buying different fixtures, Nicole was able to help us determine what else was needed for behind the wall - it never occurred to me all the pieces that were needed. Nicole was awesome in scheduling delivery to align on timing with the contractor. Highly recommend this store. read more

I absolutely loved my experience at this new Kohler store in San Ramon. I talked to Chris and Joey who were both excellent at their job - great listeners - which is KEY, listened to my vision of what I want to create and gave me a lot of ideas and food for thought. I'm in the early stages of remodeling - I found it super helpful to just talk about my current vision even though I don't currently have all the details. Chris - I was able to describe my initial vision to Chris - I did not have my inspiration photo (from a magazine) on me, but Chris was really patient as I was describing what I wanted. He showed me different options for things like lighting, background, etc. He also shared and explained the differences between the different shower options. Joey - For my most recent visit to Kohler, I brought my inspiration photo (from the magazine) this time. I really liked that Joey has a realtor background so he is aware of not only being a good listener, but also what sells. Joey saw my two options (colorful vs. classic) - I personally wanted the colorful option but was worried that the classic would sell better and I doubted my preferences. Joey encouraged me to go with my initial vision and not to worry about selling. I also felt thankful that both Chris and Joey did not come off super sales-y. They weren't pushy at all. I felt like they genuinely care about clients and were getting to know us on a personal level - which I think is why they're so amazing at their jobs. I'm excited to work with Joey and Chris as a team and see my vision come to life. I will for sure be coming back. read more

I was working on a bathroom remodel and ended up needing a bathtub ASAP. I needed a 72" tub which is not the most common size, so I was scrambling, calling around and checking different stores in the area to see how quickly I could get one of the Kohler tubs I had my eye on. I stumbled upon this store and gave them a call. Nicole answered and was incredibly helpful. I explained my situation and she was very understanding. She had to check with the distributor/warehouse and told me she'd see what she could do. She was super communicative and got the tub delivered to me the next day! The price was about the same as what I would've paid ordering from Home Depot or Lowe's, even with the next day freight delivery! I would definitely recommend this store and Nicole for the awesome service, availability, and high quality products. Thank you Nicole & Kohler San Ramon! My bathroom came together quickly and beautifully because of you. read more

I can't say enough wonderful things about my experience with working with Joey for a kitchen and bathroom renovation. He went out of his way to help me with whatever I needed. He was, and still is, always available to answer my questions, find the items I need, and give me design ideas. He has a wealth of experience and exceptional taste. Joey made sure I got the best deal, ordered parts immediately and followed up to make sure I received everything on time. He is professional, courteous, and a pleasure to work with. You will never have a better experience anywhere else. Thank you Joey, I'll be back for all my renovation projects! read more

We drove 30 miles to vist this Kohler showroom to purchase bathroom faucets. It's a very nice showroom. Upon entering we were greeted by Alfonso D. who assisted us and answered our questions. He was very nice. We had inquired about specific faucets and it being Saturday, he advised that he would have to make some calls on Monday to see if the products were available. He asked us to write our name, phone and email address on a pad of paper he provided, which we did. In addition he requested that we send him an email with the detailed list of the products we were interested in. He advised that he would contact us and advise. We did email him an entire page listing the products we were interested in and emailed it to him the same afternoon as our visit to the store. We had his correct email address as he provided his business card. It's been over two weeks since our store visit and Alfonso NEVER called or emailed us back. I really don't think he's ever going to call or email us. I'm not sure how they expect to sell products if they do not to respond and follow up with customers. We really wanted to purchase the products from their showroom, but since they never responded we purchased the products from another business. read more

We were shopping around for a kitchen sink and visited the Kohler Signature store at the Lot in San Ramon. Joey Colo was the associate who showed us around. He patiently answered all our questions, gave recommendations and a quote. He then followed it up with a phone call a couple of days later. Having done our research, we decided to buy the sink recommended by Joey. He not only got it for us at a lower price than what was on the Kohler site but instead of the estimated delivery time of 7-10 days, the sink was delivered to our home the very next day. Everything appears to be in good condition. We were really impressed with Joey's professionalism and the quality product. Thank you, Joey! read more

Chris was knowledgeable and he was able to troubleshoot my needs especially I don't know my way around tub drains etc.

Are you tired of ordering online not knowing what real products feel/look like? This is the one-stop shopping store for you! Not only their quality products but they also have a fantastic service team! Especially, I was very fortunate to meet Joey, who helped me tremendously with great patience and understanding my picky design needs. He always welcome with smile and sincerely wants to help you. I will definitely come back for my next renovation project. read more

Joey Colo helped us pick out the style and color of vanity, toilet, mirror and accessories based on the Quarzite slab we purchased. He took all the time we needed to get it right, and then kept us informed on delivery times. It was a very enjoyable experience. read more

We are very impressed with this new Kohler showroom in San Ramon! We have been working with Joey, who took the time to understand our design vision and patiently offer insightful suggestions re: bathroom fixture choices for our remodel. Joey has continued to monitor our orders, keep us informed in a timely manner, and helped us stay on our timeline with sanity intact! Well done, Joey, and thank you for the outstanding customer service! read more

Had the opportunity to work with Nicole C. at the Kohler in San Ramon -- it was 100% virtual and 100% amazing. We had lost our order when Pirch went out of business in March and had been scrambling to find get the products from other vendors and still stay in our project timeline. Nicole worked with me to source inventory that others were unable to find, gave me clear explanations of what has been happening with Kohler's supply chain, and turned around my request the same day. I have already received the items in the mail -- she get's all the stars. read more

I'm remodeling my bathroom on a tight deadline. Last week, I walked into this Kohler showroom at bishop ranch. I walked around for a couple of minutes before Joey greeted me and asked if I needed anything. He was so warm and friendly, patient with all my requests. He walked me through each of the products I was interested in. He gave me great product recommendations based on what I was looking for. He attentively got together a list of everything I wanted from shower sliding doors, to specific modern drains, shower heads, faucets, new whole toilet, medicine cabinets, tiles that would match, vanity, and all the pipes that I would need for all those fixtures. That day, I walked out of Kohler with peace of mind that my bathroom was going to be filled with high quality and beautiful bathroom fixtures. The last couple of days, I changed my mind on a couple of things and Joey was so patient and attended to all my requests. All of my products were delivered quickly the next couple of days. I'll post a picture when the bathroom is all finished! Go find Joey as your rep and he'll take care of you! read more