I was just in the Joliet Kohl's to do an Amazon return. Employee was VERY rude and threw a fit because their was an entire line of Amazon returns. She was very unprofessional. She didn't greet anyone, say hi, nothing. Not sure what her name is but she was wearing an "I love Kohl's Cash" shirt.. sure hope she loves her job enough to be a little nicer to the next guest. read more

Service very slow. Always backed up, I don't see why, workers everywhere. If I were you, I would direct my car to another Kohl's, no matter the distance. 2 star reveiw. read more

This is the worst kohl's around. I constantly fill out the service questionnaire, nothing changes. They're understaffed for cashiers. They're always leaving sensors on clothing & I have to go back fir removal. The door alarm never catches the forgotten sensors. The new self check out is a joke. The shoe department never has enough shoe size variety. My 3 kids insist this store has nothing for them. They're perpetually out of sizes we need. Just drive further north on 59 & go to north Plainfield or Naperville, this store is terrible. read more

I just met a beautiful young lady Dianne that worked in the Sephora make up area. I was so impressed how she was so helpful and helping me pick out the right colors! Not to mention she and I had so much in common. It was meant for us to meet. Khols you have a very dedicated professional caring employee that truly loves her job and making others very happy. I will be honest I never go to Sephora. I have not been in Khols for years. Hubby said why don't you go to khols today just look around. I said well ok. It was a God wink. I will definitely be back! Thank you Dianne for all your help today! read more

The Romeoville store has reserved two of the best parking spots for special associates. Maybe better if these spots are open for special customers or the special associates won't have a need for them. Also, the $10 credit to PayPall or a charge card is a scam to get you to sign up for free shipping, which is not free because a monthly fee is charged. Sham on Kohls. read more

love the kohl's Plainfield wish come to Danville!! the young clerk Redelle ( I am sure I don't have the name spelled right) was very professiona, friendly and had a beautiful attitude with all the busy ness of Christmas love the song choices .and not so loud read more

1 dam cashier on a Saturday! BAD! People lined up down the isle! This place sucks! Is their management available! Never again!!!

I just purchased something that went on sale now. I called to get a price adjustment and was told they aren't adjusting prices this week. Black Friday isn't for a few days. It is ridiculous that because they choose to extend Black Friday, they ignore their usual policy the entire week. They didn't even ask what the item was. read more

I have been here quite a few times and I have to say this is a pretty good location. The staff is always friendly and accommodating when I come here and I'm always able to get in and out without too much waiting. And truthfully that's one of the things that keeps me coming back here, well that and the sales. Plus I like the fact that you can make amazon returns here as well, depending on what it is. read more

Kohl's - Department Stores Near Me - PLAINFIELD, Illinois

This is the slowest location I've ever shopped at. Very frustrating. Staff is very nice but everything moves way too slow, from curbside to registers. Prepare to wait. read more

When it comes to Kohl's stores, they are all pretty much the same. Same layout, same reliable, well-stocked shelves, and a plethora of clearance merchandise to sort through. The clothing clearance racks at this store were a mess and positioned so close together that only one person could browse at a time. The majority of it was crap anyway, so I didn't feel like I missed out. I've had some luck at this location in the past when I couldn't find my size at the North Plainfield store. Both Plainfield locations are also much better stocked than the always busy Fox Valley store. During my last visit, there was a Kohl's cash promotion going on. For every $50 spent, you earn $10 in Kohl's cash. I only bought a $10 t-shirt this time around, so no cash. Overall, items are priced higher during these promotions too: photo albums were priced "buy 1, get 1 for a penny," but the marked price on one photo album was $25! These are the same styles of photo albums sold at Hobby Lobby or Homegoods for $10. Avoid shopping when Kohl's cash promotions are going on, you're likely to overspend! Aside from the long line at customer service for holiday returns, the cash register line at this store is always really short. read more

It's kohl's.... Really need a review? Go in get what you came for and leave as quickly as you came in. This isn't Nordstrom or von Maur so don't expect higher end or some great experience. I needed a last minute tie that would match my wife's dress for event we were going to and kohl's was open and close by. I have a million ties but not the proper color.... Ugh. Shoped, bought, and done! Kohls is what it is.... Necessary. read more

No idea why in the days after Christmas this store doesn't convert a front register that's not in use to assist with returns. The line is wrapping back through toys. This happens every year. Make customers happy by trying to be more efficient. read more

The only reason this particular Kohls location got two stars instead of one is that my cashier was excellent. The aisles are packed so close together it's nearly impossible to push a cart. Never mind that we're currently in a global pandemic - this store is in blatant disregard of the Americans with Disabilities Act. As I was getting ready to head to checkout, I noticed a man talking with the employee who's supposed to make sure everyone has a mask on. Problem is, the man did not have a mask on, and the employee was wearing a bandana, which anyone who's followed the news for the past 10 months knows is not sufficient protection. I know that sometimes people forget their masks, and I waited for a bit to see if the employee would say anything (she didn't), and politely told the man he didn't have his mask on. He proudly told me he didn't. I pointed out the signs on the door say everyone must wear a mask to enter. He said he wasn't in the store; he was in the store, and I pointed that out to him. He then forcefully coughed several times with his mouth open, purposefully in my direction, but I was quite far away, and it only ended up going into the employee's face. It was that point when she told him he needed to put his mask on, which was a good 9 minutes after he had been in the store. This happened Friday, January 15, 2021 at about 4:50 pm, if the store manager wants to take a look at the security camera footage. read more

The most disgusting bathroom!! Feces everywhere. All the toilets are overflowed with feces. Fecal matter on walls and toilet seats. The health department should be notified! read more

I remember shopping here and an employ was asking me for my social security number for some coupons discount or something, I was like no? She was like you can just whisper it to me, also if your of color you will have eyes on you read more

Very clean and friendly employees. I can always find what I'm looking for. Love the deals I can get on my kids clothes there. I also love the home decor as well. read more

Pretty well stocked however not very organized. I feel like the flow of the store could definitely be improved. Extremely under staffed.

Store is always clean , you can find some good deals on their discount racks, employees are pretty nice

is it me or are they severely lacking in the fitting room department? i think there was only one for all the men's department, so it was kind of a pain to try on jeans since they're pretty far away. furthermore, it seems like their prices are higher than i remember...and the quality lower. however, they were able to dig up a pair of slacks i wanted from the back when they didn't have my size on the rack. that's definitely something i like in a business...even if they looked like they were previously returned. read more

Nice place. The restrooms are always clean. The staff is very friendly. The lines move quick.

Can be VERY OVER PRICED! $38 for men's jockey T's is ridiculous! $45 for little girl tie dye outfit is RIDICULOUS. I have found SOME good deals and sales. But very far and few between. Get a grip Kohls! read more

Beware of deceptive credit card practices. !!! The checker told me she was checking my kohl's card to see if it was active when really she was trying to open up a new kohl's card. I asked her 3 times during the process if she was trying to open a new account and she stated 3 times she was not. I already have a kohl's card and don't need two. Kohl's obviously pays their employees to open new cards even lying to customers when doing so. After leaving the store I was emailed from my credit service stating there was s new inquiry on my credit by kohl's. I can't believe a representative of this store would flat out lie to customers in order to open up a new credit account. I called their corporate offices and felt like they were defending the actions of this employee. So just a piece of advise about this store especially if your concerned about credit inquiries affecting s potential loan you may need. Beware !they will try and trick you so they can open a new Kohl's credit card read more

My favorite store! Best sales, greatest customer service. Doing most of my Christmas shopping for the kids this season! Great variety of choice read more

To the woman working at Kohl's who was pacing back and forth at the front of the store speaking extremely loud on her walkie talkie about no lunches or breaks until your work is done ..... you are so unprofessional! Not only what you were saying was inappropriate, it was very annoying to the customers shopping. The radio was turned up very loud so you were coming through in stereo! And it went on and on and on. This was not the first time I was in and you were doing this. The customers do not need to hear this. read more

So my mother called Kohl's to figure out if they had the Apple Watch series 3. The employee answered and said, "I am not sure, I'll transfer you to electronics. Okay?" My mom said "sure". We waited for a good solid 10 minutes while driving around for Black Friday. The employee just hung up without a word. My mother never got to find out if they had apple watches series 3 because of the employee's rude behavior. I found that so rude and annoying. I am never going to call them again. read more

This was my first time visiting Kohl's and I am not impressed at all! I had two outfits with gift receipts and they would not give me cash back. Then the store was going through a massive reset that I had to trample through. All these associates there and I was looking at pillows and not one person asked if I needed help. And the lower priced pillows were not marked with prices! I have a $100 gift card, almost $50 in Kohl's cash from returns that didn't fit her, and was looking to purchase a glider and the only ones they had were outdoor furniture. And when I tried that one it was wicker it was broke! The only good thing was the checkout lady was really nice! Hence the second star. Even got me a cart that would hold my daughter. But good luck trying to find a cart return. I have never to Kohl's before and I will never return! I drove an hour for this?! I'm surprised this company is still in business. I guess if you are here specifically for clothes it is okay. Also, my daughter needs diapers not more clothes! She already has plenty if that! They need to get with the times. A person with a baby is way better off going to Target or Walmart! Horrible store! I will be selling my gift card online for one that is more useful! read more

Love them, especially when the manger is around she is great! So helpful and cheerful. They have great deals and are very loyal to their customers :) Great customer service! read more

I think their clothes and prices are great but I was constantly asked if I wanted a Kohl's charge. After telling them no 4 times I was asked a 5th time and the lady even asked my friend if she wanted one as well. I was pissed at this point and then when I showed the lady, by the name of "Ben"'on her name tag which I'm not sure if it was because a coworker called her "Shay", a coupon and she told me I couldn't used it because I did not have a Kohl's charge. I looked into details on the coupon and it said nothing about having to have a Kohl's charge. I went to customer services and she was very nice and understanding. I explained to her the situation and she even said "I'm so sorry they are not training the girls right and just throwing them in with out knowing everything". I think Kohl's need to prepare their workers better if that is the case and to not be so pushy about getting their "Kohl's charge card" Oh yeah and if they weren't so concerned with the Kohl's charge maybe they would have gotten all of the security tags off the clothes I purchased before I walked out of the store. read more

Wish I can give it half of a star. Very overpriced their return policy is terrible. I return the gift that was $90 on the shelf. It was a gift it didn't come with a gift receipt. They only gave me $36 for it and of course that is only in store credit. They have their pants buy one get the other one half off. I figured that I'd only spent $20 I really wasn't paying attention. I figure out the error a week and a half later. Basically I said the girl behind the cashier. Should have mention something about you should go get another pair because they are half off. I I went to customer service. I bought in the receipt and try to explain the situation. But the lady behind the counter would not have nothing to do with it. I told if the girl behind the counter done her job we went to be in a situation and she told me the girl behind the counter did. So she pretty much admitted that Kohl's policy is to rip you off. Pretty much kohl cash is a trick to get you back in because you think you're saving money. If it was any good they wouldn't let it Kohl's cash expire. read more