Pretty okay place, the bathroom was kinda freaky though. Other than that, the people are very nice. read more

Old Navy - Bathroom - Men's Clothing Near Me - Joliet, Illinois

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Shopping at this store is a nightmare. I have been on several occasions, and left less than happy. On my most recent visit about a week ago, I had asked for help on finding a pair of jeans for my daughter. I had found the size and fit, but needed them in a short version as she is only 5'1. I waited for the sales associate to return with the jeans from the stockroom for about ten minutes. When she didn't return, I asked someone else to help me find one out of the six pairs that I had been told they had. Of course, the jeans never materialized, and while I waited in line for over twenty minutes to check out, I saw the original sales girl returning from her lunch break with a Target bag in hand. This was a busy Saturday afternoon, with back to school shopping in full swing, and they only had one register open. The line was honestly, about twenty people long. From now on, I'll be doing my shopping online. read more

Old Navy - The line in front of me, with about ten more behind me. - Men's Clothing Near Me - Joliet, Illinois

Old Navy is my go-to for basic tees, and their prices can't be beat. $8 for a plain t-shirt? I'll take it. One in every color, please. Compared to the other location I frequent (Naperville), the Joliet store always seems to have every size in stock, and multiples of each size. It was a little crazy back in the fitting room, so on busy weekend days you might have to wait for a room or for additional help. At the checkouts, the lines seem to move faster as well than at Naperville, and it can be agonizing at that store. Joliet is doing something right. read more

I don't have a long review on this Old Navy but I can say the line was very long but the cashiers worked it out and the customers were even amazed including me!! They had some great sales and the store was clean! If I'm in the area again...I'm going back! Enjoy! read more

-5 stars for sure! I got a pair of shorts for my birthday a few days ago and they were not my size so I took them in to be returned and they told me I couldn't return them because they were extremely dirty and had paint all over them even though they were never taken out of the bag? I will say they had a tiny green piece of fuz on them that came right off as soon as you put your hand on it. But nope still couldn't return them because it was damaged with lots of dirt and green paint all over! Lmfao this place and employees are jokes! I just returned it at a different old navy and there was 0 problem! Absolutely ridiculous! read more

This store has gone downhill. I had a poor experience last night. I was looking for some clothes for my neice and nephew. I was excited by signage all over the store; some indicating 40% off and others 50% off. The problem was that the sale was over and the good displayed under or near the signs was not on sale. Also, the associate I asked for help seemed as if I was bothering her. I was able to find a few items for each, but I was not impressed with the store or the staff. read more

I'm addicted to old navy clothes. One day I was shopping and I met the manager Matt, he asked if I needed help we got to talking and he helped me like I had a personal shopper, this goes with that etc. I had so much fun. And bought tops I might not of thought looked good on me. Matt keeps this store clean, his staff is always helpful, polite and available to help. read more

After my visit to Eddie Bauer Outlet that is located in the same shopping lot, I was surprised to see an Old Navy! I made a quick visit. Just like other ON's, it's very clean, bright, organized. The staff is friendly. There is much to look at, especially the clearance racks! However, I found a cute toddler's dress (not on sale), but that's OK. I was shocked, though, to receive a 10% discount because I'm a cardholder! I wasn't aware of this, otherwise I would shop at a B & M more often! read more

I frequent this store a lot and I also used to work there. I did not enjoy being an employee but the shopping experience is usually ok. However, I have noticed that when they have big sales they do not bring in extra employees. I was in this past weekend for a widely advertised 30% sale yet they only had 3 registers open and a huge line. I waited at least 20 minutes in line before I was seen and no one helped me while I was browsing either. Fitting rooms were a huge mess as well. When you have big events like this it is important to have proper staff. read more

If I could give negative stars I would. The lines were way too long and the employees and managers as well clearly don't know what they're doing. It's a bit sad that it takes 3 people to figure out how to use a store credit on a purchase. If what you're looking for is fast, friendly and organized customer service, do not come to this old navy read more

Customer service sucks, the cashiers are always rude and so are the managers, I will take my business else where for now on.