I had picked up my son from college and was about 45 mins from home when I got an indicator light…read moreon my Audi Q3 that said I needed coolant. Not only did Andrew and Billy help me find the right kind of coolant for my car, they made sure when I opened up the coolant reserve lid it didn't explode in my face. They also helped me open my hood which was stuck shut for some reason. I am not a car guru and they helped me immensely. I am so grateful you have excellent customer service focused employees. They both deserve bonuses for going above and beyond. Really, really appreciated their help.

If you get the manager, she tends to really know her stuff, otherwise: Gods help you. The staff is…read moreslow, unfamiliar with automobile anything, even unfamiliar with their system. They move at a snail's pace, seem to have no know-how whatsoever... and ask to borrow a tool - you'll watch a guy painfully slow thumb through a box to not find a simple socket and driver. Go across the street to Advance, they are knowledgeable, helpful, not just riding out the clock, and have tools to lend.

Such a great experience. My car developed a rip on the side of the driver seat. I knew I had to get…read moreit fixed but didn't know where to go. After reading some reviews, I decided to go to Stevens Auto Tops and am so glad that I did. Very high quality work for such a good price. I was able to drop my car off in the morning and pick my car up in the early afternoon. Mark and Greg, the owners, were very kind and knowledgeable in fixing it. 1000% recommend!!!

Been in business for literally years. Fantastic work. Recovered our drivers seat in our 2000 Tahoe…read more Beautiful leather, matches perfect.

I've used Rose service for all my vehicles all the way back to the days of Rose Chevrolet. This is…read morea time tested local company dedicated to serving the community. Recently I had extensive service done on my MX-5 to the tune of $2400. Got the car back and there was a problem. I contacted Rose, talked with Michael, got the car in the next day and out that afternoon. No questions and no charge. Ever felt like the garage was gouging you? Forget that at Rose. These folks are honest and committed. Mazda, Chevy, Saturn, Ford ... I've not taken my Harley in yet. Michael's the guy. jdsimpson

Jim and Phil and their team in service are excellent! Always treated fairly and give us estimates…read moreon what may need to be done in the future but not necessarily right now. They are always price competitive and very courteous. I've had myself and my entire family using them for years now. I have even had times when I start the job myself and could not finish it and brought it in with the parts and they complete the job for labor only. These guys really go out of their way to help out and are very trustworthy.

manager is a jerk and will do everything in his power to deny a returns even if you bought the item…read morea day before and didn't use it

Was refused service due to the shirt I was wearing. Will not go back or recommend every again.read more

Zero stars for a total lack of integrity and poor customer service in their service department. I…read moredidn't buy a car here, so maybe that department is better than the service department...? I don't know but I know I wouldn't risk it.! I had some repair work done here on my exhaust. The quote was around $2k but the service manager called me and said it really needed one more thing to be "safe" and that would cost $300 more. I approved that under the caution he was giving me for the issue. Spent $2,300 here-had to literally take out an unfortunately high interest loan for this unexpected repair so my total personal cost for this transaction came to $2,749.85. On the phone approving the added suggested "repair", I asked the manager if he would mind seeing if he could get my back seat back on track (I'd taken the seat out when moving and couldn't get it back on by myself. He said, "if you'd like me to run a diagnostic on that, I can.". Silly me, I thought he might take 5 minutes to lift it back on track without gouging me further. Nope. And strangely, he actually was snide about it too. I declined the added "diagnostic". The literal day I drove my car home, my brakes went out ENTIRELY! No warning whatsoever-NO BRAKES at ALL... brake pedal practically webt straight through the floor! Scary!!! So 10 minutes after picking my car up from their "service" department.repair, I had my car towed to a different auto service place. They hoisted it up to look at the brakes and then said, we can fix the brakes, but I've got to be honest, It would be unethical for us to repair the brakes on this car because it's so damaged underneath with rust that you're quite literally in danger of the wheels falling off if you hit a bump just right. You'd be throwing money away fixing the brakes." I was devastated!!! As I'd literally JUST THAT DAY taken out a loan for the exhaust work Rose Automotive did. I was beside myself and mentioned how much I'd spent on that repair earlier that day. This man said how sorry he was that company did that to me. He said, there''s no way whatsoever that whoever did those exhaust repairs wouldn't have seen this car isn't safe anymore and not likely to last much longer at all and would've known charging you for that kind of pricey repair on this vehicle would be incredibly unethical and generally futile. He said, you could've and should've used that money as a down payment for another car. So, the literal day after paying Rose Automotive that much for a repair, I drove straight to another repair shop and then straight to a dealer and had to purchase another car. I suppose the only saving grace in this entire ordeal is that had Rose Automotive been honest with me, I would've spent even more money with them to buy a car off their lot, but after this horrific experience with that company, I shudder to think how much they'd likely have screwed me over for more money on one of their cars. This was horrible! I'm disgusted at such an astounding lack of ethics and put together with the incredibly snide and rude attitude in general of their service manager, I could never in good conscience not have left a review to warn others not to trust this sleazy, scamming company.

Applied for a loan online. Got a call from Rose automotive that they got our application ( didn't…read moreknow that I applied through them ) sent the documents they requested. Spoke to Michael Larkin he sent a link to the car I was looking for . He said he would have an approval that evening . That was Wednesday, still haven't heard anything from them... a simple email stating they couldn't get financing done or we are still working on it or something would have been nice

Called for bearings for on a Friday and spinal hub adapters they had it all in stock and shipped…read morethat day had all parts by Tuesday, they were able to assess what all I needed based just on a picture I text and sent exactly what I needed. Awesome people with great response....

From the owner: Drew's Off Road is a full-service off-road and truck accessory shop located in Hamilton Ohio. We…read morespecialize in air-cooled VW service, repair and engine building. Come by today and check out our show room stocked to ceiling with truck accessories and air-cooled VW parts!

I came in here because I needed a few parts for my 1972 Karmann Ghia. I didn't even know this…read moreplace was here until a friend pointed it out to me. I walked in and was greeted as soon as the door was closed behind me. This place is packed full of just about any Beetle or older aircooled VW part you can imagine. If they don't have it they can get it. I got several small items I needed for my car and the parts are very good quality. I will be back for further VW items I need as I work toward getting my KG back to happy running condition. I can't wait to go to their April swap meet.

From the owner: We specialize in Vintage Air-Cooled Beetle & Aftermarket Buggy parts and accessories.read more

This Autozone is fantastic. I knew I needed a car battery and knew my current one came from…read moreAutozone, so I went back there. I didn't realize how badly my car needed that battery. I spoke to a really nice lady who looked at my battery and said it was seven years old. She printed a list of other batteries for me and told me what was similar to what I had purchased. I took the list and thought I'd be very clever, shopping around, using this and that for discounts. I don't know if Autozone is always the right answer. It seems like everyone has an opinion on that. But it was the right answer for me. I returned to the store the next day for the battery. My wonderful Autozone lady had set it aside and was a great help. She deserves all five stars. There was no pressure to buy, she looked in my car and knew stuff and talked to me respectfully. I'll call that a win for any car day. I'm definitely going back to this location if I need more car supplies.