I felt like I was given a good deal on service and not talked down to, as many places seem to do to…read morewomen. I had two of my cars there for brakes and one for air conditioning and they gave all the options and recommendations and were not pushy.

I wish I could give these guys a four or a five due to how nice the owner of the company is…read more However, after the issues I faced this rating is the best I can give. Went in for a catalytic converter issue to have them replaced when I got the truck back there was an air noise coming from underneath the passenger side, where the catalytic converters are. Went back to automotive two different times and they could not fix the problem.. This is on top of the fact after the first time I was there one of the mechanics backed my truck out of the garage and into a dumpster denting the back bumper. The owner after three times they could not fix the work that they did. that was $2800.

Always good service, and reasonable prices. I liked to bring my old vehicle in for repair and have…read morethe work done in a reasonable time.

They are very honest & great prices!! They do Great work!! This is where I take my car for repairsread more

I've been going to Klaus auto shop for 10+ years, and they have consistently taken great care of me…read moreand my family. The team is always helpful, informative, quick to get me scheduled, and very transparent with pricing and recommendations. They do excellent work and truly value their customers. I would highly recommend Klaus & Sons to anyone in the area looking for honest, reliable auto repair.

This is the best auto shop in the area. Have been going for over 15 years and have never had cause…read morefor complaints. They give you a fair estimate and are upfront about any service they think is extraneous--I really trust these people! Have referred many people to them over the years.

Rodney and Rob are both amazing service managers who work there.. they are highly competent and…read moretake care of their customers. I got the following preventative maintenance done on my 2013 328i xdrive which has 40k miles on it. Brakes installation, brake fluid flush and full, coolant flush and fill, front, rear differential and transfer case fluid drain and fill..

I found my dream car and it's located 2,400 hundred miles from where I live. The car is 18 years…read moreold. This could be a very risky purchase - there is no warranty for a 18 year old car! After doing my research on EAG I felt confident that the car is being sold from a very reputable car company. So I decided to contact EAG for additional information on the car. I sent an email and hoped to negotiate on the pricing. The car was about 10% higher than what I wanted to pay (compared to other similar listings on the internet). EAG was firm on their price and fully explained why. They are not just flipping cars. All of their cars are get a comprehensive inspection and get a full overhaul to bring the car back to new as possible. My car received about $8-$10k ***retail value*** worth of services and parts (Valve adjustment, oil pan gasket, belts, etc). All paperwork was done through email and FedEx. I was warned that the "rejuvenation" process can take several weeks before I can take delivery of the car. During this process, I received regular updates with pictures. When the car was ready. I booked my plane ticket (San Francisco to Cincinnati). The owner of the company pick me and my friend from the airport. We were treated to breakfast and a tour of EAG. We got an up close and personal tour of museum quality super rare cars (M1, Z1, M3 Lightweight, etc) After the tour, I finally pick up the keys to my dream car! The car was better than I imagined. The doors shut tight. No rattles. Everything felt solid. Everything functioned as it should (wipers, heated seats, AC, sunroof). I cannot believe that this was an 18 year old car. I chose not to ship the car back to California because I wanted to drive cross country to fully experience and bond with my *new* car. About 20 mins into our journey home, the tire monitoring warning and DSC lights came on. I immediately called EAG, and they told me to come back to the shop so they can look at the issue. They found a faulty sensor on one of the wheels and replaced it at no cost. We drove the car for over 2,400 miles, 36 hours behind the wheel, across 11 states, 4 time zones. The car was absolutely perfect and performed as designed. Once again, I cannot believe that this is an 18 year old car. EAG did a fantastic job and I am extremely happy with my purchase. Bottom line: You get what you pay for!

Stay away from this shop they will rob you I was charged $1200 for a used yoke and a old ujoint…read morethey are robbing people

They have the best service hands down, I busted my transmission and clutch, they have 24 hours…read morephone to make me feel at ease first, then they took me in for a job that's suppose to last maybe a week, finished in 2 days or less, super fast, super professional, made all my worries goes away, they found out all the problem and fixed it right away. It's amazing what they're doing for truckers. It's a must go. They also have towing services as well. 1000% recommend. From small to big jobs, prices are amazing. Can't ask for more

Sadly I had one of my vehicles get rear ended and needed to get some work done. The bonus is I…read morecame to Sora's to get the work done. The bumper and tailgate both were damaged and after about a week (had a part delay) the vehicle looks literally brand new again. I only paid my deductible for the work as I called my own insurance to prevent issues dealing with another company. I will be bringing by another vehicle I own to get a quote on the front bumper since it has a lot of rock chips that I would prefer not to see. The did excellent work and I was happy to have used them.

My Ford Explorer was towed without my knowledge from Cedar Village Assisted Living. It was a 2002…read morewhite Ford Explorer.I have important paperwork that I must have. How do I gain access to to retrieve the things I need.I I am an 80 year disabled widow. All of my identity paperwork was in my Car when it wastowedd

I rarely leave negative reviews, and I understand that older vehicles require repairs and that…read moreunexpected issues can happen. However, my experience with this shop was so disappointing that I feel obligated to warn others. In April 2026, my daughter's vehicle was diagnosed by this shop as needing a transmission rebuild. We were quoted up to approximately $3,000 and told the vehicle would be completed by April 24. We approved the repair because my daughter is a single mother who depends on her vehicle for work. When the shop finally contacted us, we were instructed to pay over the phone and pick up the vehicle from the parking lot after hours. We paid $3,195 including tax. Immediately upon starting the vehicle, there was a loud exhaust leak that was not present when the vehicle was brought in. The receipt left on the vehicle noted a "clunking sound" and that the flex pipe needed replacement. We also discovered missing clips and bolts under the hood. We paid out of pocket to replace the missing hardware and had to take it to another shop to repair the exhaust issue. The clunking noise continued to worsen. When we attempted to contact the shop, the voicemail box frequently stated that it was not accepting messages. Eventually, the motor mount failed while the vehicle was being driven, causing additional damage including the drive belt and crank pulley. The vehicle was towed back to the shop. It sat for approximately a week before being inspected. During the following weeks, we received conflicting information from different employees regarding parts availability, labor hours, repair costs, and timelines. At one point, I was told a part could only be found on eBay for $500. My husband was given a different explanation the same day. After he located multiple replacement options himself, the shop suddenly found a used part for significantly less. Most concerning was that we were never contacted with an estimate or asked to authorize additional repairs. Instead, we received a call stating the work had already been completed and that we owed $1,463. After disputing the charge, the amount was reduced to $1,171.50. The shop also informed us that the mechanic who had originally worked on the vehicle had been terminated. My biggest concerns are: * Poor communication throughout the process * Conflicting information from staff members * Repairs completed without prior authorization or approval of costs * Additional vehicle issues immediately following major transmission work * Lack of accountability when concerns were raised I understand older vehicles can have problems. My dissatisfaction is not because the vehicle was old. It is because of the way this situation was handled from start to finish. After spending more than $4,300 between the original transmission repair, follow-up repairs, towing, and related expenses, we were left feeling misled, frustrated, and taken advantage of. I would not return to this shop and cannot recommend them based on our experience.

I seriously can't recommend this place enough. I brought my car in for transmission issues, and…read morefrom the very first conversation, Tina (the owner) made me feel totally at ease. She's knowledgeable, honest, and genuinely cares about her customers--which is SO rare in the auto repair world. Tina took the time to explain exactly what was going on with my car, what needed to be done, and what it would cost. No pressure, no upselling--just straight-up transparency and integrity. And guess what? The repair was done on time and under budget. My car is running smoother than ever, and I finally feel like I've found a shop I can trust. If you're having transmission problems--or honestly, ANY car issues--do yourself a favor and go see Tina. She and her team are the real deal. Thanks again, Tina! You've got a customer for life.

I couldn't have been more pleased with Destry and the West Chester Collision Center. He worked in a…read moretimely manner, was reasonably priced for the extra work I had done, worked with my insurance agency...AND communicated with me more than the insurance company did. I told him I hope I never have to see him again, but if I do, we will be back! Nice guy, great service, and my car looks perfect!

Great customer service! This shop is small but very nice and clean. Destary explained the entire…read moreprocess from the insurance to the actual work that would be performed. Destary took my vehicle the next after visiting his shop. My vehicle looks really nice as if no one even hit it. The turnaround time was quick. Thank you again!!