Social services is always easy to work with. As is the administration and care teams.read more

Victoria Care Center provides excellent service, from warm and welcoming hospitality to engaging…read moreactivities that keep residents active and connected. We're so grateful to have such a wonderful facility close to home and would highly recommend it again and again!

These guys are amazing. In a few weeks I've learned to overcome/manage my vertigo and am building…read moresome really good balance. The vibe is great and the PT/techs are all so creative and encouraging.

On July 13, 2026, 8.42AM I had a 2 min call with (I guess) - receptionist - who did not introduce…read moreherself, female. I'm disabled with concussion. As the call started, I clearly stated that I have a concussion. I was also speaking very slowly. I had trouble understanding "receptionist" so I asked follow up questions - all normal clear symptoms of post-consussion symptoms. "Receptionist" was rushing through everything, speaking very fast and in condescending tone, speaking down to me, implying in her voice and words how annoyed she is that I don't understand things that in her mind are easy, when I was confirming if they take my insurance. I then asked what does initial evaluation include, which tests, etc we will be doing as this clinic is a certified location with Concussion program I'm currently involved in online already. She basically said she doesn't know anything, no noone else is going to talk to me ever, the only way to know is to schedule an appointment. She refused to ask someone who knows to call me back, refused to ask herself the answer to questions she didn't know answers to and call me back. Completely unhelpful. In comparison, I just got off the phone with another certified clinic on my Concussion's programs' list where I was scheduled to speak to main therapist herself same day, after asking. It is normal to expect a patient, compassionate care. It is normal for receptionist to be able to answer basic questions about services. None of that happened. I am disabled due to my concussion. I don't have have to be or think at the same speed as anyone. Her behaviour was extremely unprofessional. This "receptionist" should not be working with patients, she is the wrong fit. She doesn't have any patient skills. She sounded like she was selling trinkets over the phone, like a cheap salesman, pushy, angry, stressed, condescending. I have asked her to stop talking, as her very fast, annoyed voice started increasing my headaches/vertigo and emotional state as she was undermining my questions, my needs, and invlidating my requests constantly. She ignored me and didn't stop talking about how "no, she will not help me". I had to ask her to stop 2 more times, before she actually stopped talking. Which shows she wasn't even listening. After she stopped, I clearly said "you are speaking way too fast for me to understand, I said I have a concussion and you can hear I am speaking very slow. You sound stressed and you just excerbated my symptoms. Please ask a therapist to call me". She said "yeah right that's not gonna happen". I put down the phone.

The owner doesnt care about the residents. Broken equipment for months and no care for the…read moreproperty. Plus there is Annette things going on between her and some of the mail residen

I have lived in the Spencer House since the day they open their doors on June 23, 2020! I have not…read moreregretted a day living here! The ladies here are wonderful, nothings perfect but we all pull together and we're like a family. We prepare meals together we eat together all the time even though it's not a requirement!! Like every sober living we do our chores so we have a clean house we have a fantastic support system with each other! We have meetings at our home! We have the Coffee commitment at the Not A Glum Lot speaker meeting Saturday @7! We do have an H&I AA panel that comes to the house every other Tuesday. We also offer a 11 step prayer meditation group here at our home every Wednesday! We have a lot of people who are very involved in the AA & NA program! I love that we are such a great support for one another. We celebrate birthday, milestones and holidays! I feel supported and secure that's the Spencer House has my best interest in mind as I continue my sobriety journey and I follow that same example with anyone I help as well! I would recommend coming here to any one. It's such a calm environment to be at no drama everyone respects and supports one another. We are at our best when we are sober and this is a great place to start and continue your sobriety journey!!!

Manager is there 24/7 nodded out on the couch- great example. Owner is a slumlord who will set you…read moreup to get kicked out and WILL leave you with no rent $ back to get into another better place. They will kick you out while you're working or out at a meeting so they can rummage through your belongings and take the good valuables and then leave the rest of your belongings out in the street for anyone else to rummage through again; so expect not to be left with much after being kicked out for nothing. Owner does not care about anyone nor their sobriety. He is in it for the money only- shows in him stuffing 8 people in one tiny bedroom and charging $700 each for rent; then kicking more than half of those people out in their first week and giving $0 prorated back to anybody.

I have attended one of Kathy's presentation where she introduced us with the world of myofascial…read morerelease by demonstrating this work. I booked three sessions with Kathy. It is incredible work. We tend to​ hold tension and pain from our daily routines and lifestyles and even postures, we carry our childhood traumas in our bodies and we even not aware of it. Kathy is super intuitive, she knows and feels what required attention and focus on that specific area of the body. This type of work goes beyond physical body. ​My strong recommendation- come with an open mind. Because Kathy's work will target what you need at that moment the most. I had experienced release, tears and joy. Thank you Kathy!!!!

I've just very recently met Kathy, and have had three appointments with her to date. While I'm not…read morenew to myofascial release therapy and have seen several other practitioners over the years, I can attest to Kathy's expert skill level from my fairly extensive experience with receiving this work. She loves what she does, and is a complete master of it. She's also highly intuitive, which is very important in this kind of work, especially if you want your body/being to be treated as the unique, small universe that it is. She has a very warm and inviting treatment room, and does everything in her power to make sure that you're comfortable in every way. Lastly, she has a very pleasant, easy-going, and down to earth personality, which is so comforting and reassuring when you're coming in with any pain or stress. After my first session with Kathy, I was relieved of some nagging low back pain and tightness that had been bothering me for a while. I also noticed more ease and spaciousness in my lower body. Following my second and third sessions, I saw significant improvement in a trigger finger (repetitive motion injury) on my left hand that I've had for over a year, and even MORE ease and spaciousness in my lower body. I'm looking forward to more sessions with her to work on some chronic shoulder issues, and will be highly recommending her to friends!

My father's getting really good care at the Coastal View. He loves the girls that work there. They…read moreare like a small community. The residents are friendly and the overall atmosphere is very loving. V. G.

Pictures on the website are outdated. The facility is showing its age even though there have been…read moresome attempts to update by painting the common areas. There was a pile of doggy doo ignored for 2-weeks located on the pavers to the right side of the entrance. A lot of Ventura College students help a few days per week, which is a good thing for some, but not all. Visitor parking is always full. It was necessary to escalate to our insurance that no Physical Therapy was happening, despite our being sent there for this reason. The food was decent and there are caring employees who work hard, but as another reviewer said, it's the CNAs who do most of the work. It's a busy environment with many difficult to manage patients, it's not peaceful, so if someone is needing quiet, look elsewhere. On the plus-side the 1960s design (and original sliding doors) provides fresh air into all the rooms.

We saw Marc for the first time yesterday, I cannot say enough wonderful things about him. He was…read morekind and caring, friendly, and ready to get to work! None of this initial paperwork, "see you next time" nonsense. Marc dedicated every ounce of his attention to Kyle, pushed Kyle (in a good way) to work hard and to challenge himself in therapy. Marc was intuitive, creative, and continuously found opportunity to maximize the value of our session. If we could see him every day, we would. Looking forward to our next appointment and to working with Marc as long as we need him! ‍

DANGER! Do NOT entrust your care to this organization!! Rehabilitation is much too important and…read morethis facility has terrible administrative issues. Please note this review is not about the therapists themselves but that hardly matters if you can't actually get in to see them. My insurance cleared me for 20 sessions without ANY time restrictions or expiration date. They were only "able" to get me in 5 times and that was a full five weeks after I was supposed to start. On the 6th appt they said they put their own end date in their system and therefore I couldn't be seen that day and had me fill out my forms all over again but after three phone calls over two weeks, I never got in again, nor were they able to email or print my exercises then or on any of my visits. And it's not just me, every single time I sat in the waiting room I watched them turn away people for various clerical reasons -- they literally sent elderly people home who had clearly gone to great lengths to secure transportation there. Turned away children whose parents had gotten time off to bring their children there. Offering no apologies, only random excuses about glitches in their computer system, just shameful. The facility is clean enough but the equipment is very old. DON'T RISK YOUR HEALTH. There are numerous facilities to choose from nearby and many more a short drive further.

If the nursing service is anything like the customer service, steer clear. I intended to engage…read morethis agency for periodic backup care for a relative. I made it clear that I was looking for sporadic services and did not intend to set up a regular weekly schedule. I agreed to pay $250 to "open the case," which seemed like a high fee for that purpose, but whatever. Then, the day before a scheduled "assessment," I was asked to pay for 8 hours of service (something north of $600) as a "deposit." I explained that I was only contemplating an initial one-time engagement of 4 hours -- and that I wanted to meet with a representative of the agency before deciding for sure about that. It struck me as ridiculous that I was expected to pay twice as much as the service I was considering would cost -- all in advance! When I said as much, I repeatedly heard, "I'm sorry you feel that way, but this is our policy." I really hate it when someone tries to extract funds on an irrational basis and then characterizes resistance as a problem of my "feelings." I hung up. NurseCore strikes me as a money-grubbing operation that has so little confidence in its ability to satisfy customers that it requires huge payments upfront to guarantee profits. It makes me wonder whether anything about its operations -- including the quality of its care -- can be trusted.

Came in to fill out plenty of paper work, watching a 1 hr video, did physical exam, TB test and…read moreurine test. All in all it has taken a toll of my time only to find out that they have no job. Blatantly a waste of my tme and money. Stay the heck a away from this zombie agency.

I have a mixed feeling about vista Del Mar, I personally feel like this mental hospital did not…read morehelp me at all. The schedule consisted of only group therapy and no one on one therapy which is very important to improve one's mental health. Some of the staff were really kind shoutout to Mycah, Astrid, Silvia, and Tyler, but the rest of the staff were rude for absolutely no reason at all. For the psychiatrist i feel neutral towards him but half of the kids at the mental hospital absolutely HATED him, he would constantly push kids release dates on the very day they were supposed to get released. Other than that the food was nice and the rooms themselves were okay. I feel neutral about this place just slightly leaning towards a bad experience if that makes sense.

Stay: July 7-14, 2026 I voluntarily checked myself into…read moreVista Del Mar because I wanted help. Instead, my experience was far more stressful and traumatic than I expected. I will NEVER do that again. When I arrived, I was told there wasn't a bed available and that my blood pressure was too high, so I was sent to the ER by ambulance. I had driven myself to avoid that. I was alone, far from my home in Santa Maria, after reassuring my kids I'd be okay. The ER staff were kind, but despite repeatedly asking for anxiety medication, I didn't receive any for almost 24 hours. Once I finally did, my blood pressure dropped to a normal range within about an hour. That was incredibly frustrating because I had been saying my anxiety was making things worse from the beginning. After nearly 26 hours in the ER with little sleep and most of my regular medications stopped, I returned to Vista Del Mar exhausted, hungry, and with a severe headache. It took about two hours to get Tylenol, and I was told I had missed my meals and couldn't even have a sandwich. I honestly thought I was dreaming. The unit often felt chaotic. Some patients behaved in ways that made the environment feel unsafe and increased everyone's anxiety. When I needed help using the phone to call my son, another patient helped me because staff did not. After my son contacted the patient advocate, everything changed. A manager came onto the unit, checked on patients, inspected rooms, and made sure orientation was finally held. I had already been there almost a week. His presence made me feel much safer. I do want to recognize the staff members who were genuinely kind. The nurse who discharged me, the front office staff, and the security guard treated me with compassion and respect. Thank you for letting me charge my phone and for treating me like a person. I spent seven days at Vista Del Mar. When I left, I had to ask for some of my personal belongings, including my toothbrush, toothpaste, and deodorant etc.. I never got mine but everyone else did. I checked myself in during one of the hardest times of my life because I wanted help. While I met some wonderful people, my overall experience left me feeling unheard, unsupported, and less safe than when I arrived. I sincerely hope improvements are made so future patients receive the compassionate and timely care they deserve.