The people here are focused on customer service. The pricing for painting was the best I could find…read moreand the work was not only great but quick. And they offer free loaner cars if you need one, which I did. Highly recommend!

This shop is upfront, and actually tries to save you money. They have always met smallish repairs…read more(dents, dings) with a quick resolution and reasonable prices- Highly recommend!

After getting in my first automotive altercation (rear-ended on 35W), I visited three different…read moreauto body repair shops to estimate the damage to my bumper and paint work. Those first three shops were on recommendation from the guy who hit me, a very anxious man who had never been in an accident before and was trying to handle things sans insurance. After all three body shops said that the repair would cost more than the dude could afford out of pocket, I was tired, frustrated, and feeling ambivalent about having my car done at the places I had visited. I got the recommendation for Lehman's from a friend who said that he and his brother both had good experiences at two of their seven locations (the Downtown and Savage locations only do auto body repair, but they will shuttle your car to one of their other locations if you also need service and maintenance). The people at Lehman's Garage provided prompt, personable, and professional service. I was impressed with the service I received; there's clearly a focus on customer service. The administrative assistant was friendly and competent. Jim, the person handling my repair, was accessible by email and phone and called me when my repair was finished. Best of all, he had the awesomest Minnesota accent! I also like how you can sign up to check on the status of your repair on their website, complete with pictures of the progress. One suggestion would be to make the website a little more secure; anyone can access the photos to your repair and there may be identifiable information like license plate numbers in the photos. In the end, I was happy with the repair and paint job. Granted, I know very little about cars, but it looked good to me! Would I recommend Lehman's? Oh yah, you becha!

Horrible experience with this body shop. Lehman's Downtown was on the list of approved body shops…read morefrom my insurer, so I expected good treatment. But I had to bring my car in to them for estimates twice and, after three weeks, they still hadn't written up an estimate for repair. Nor did they ever contact me, even though they had my email and cellphone number. I finally had to have my insurer call them and confirm they hadn't done anything even when, twice, they'd told me they'd upload an estimate within a few hours. After wasting three weeks with Lehman's Downtown, I went to another bodyshop, which did an estimate in 40 minutes and immediately uploaded the figures to my insurer. I heard back from my insurer three hours later. So I wouldn't go to Lehman's Downtown unless you have a high tolerance for delay, poor communication, and getting the run-around. I usually don't leave negative reviews, but I chose Lehman's Downtown partly based on the positive feedback on Yelp, so I thought it was important for people to know they don't always live up to that praise.

Jake and his crew did a fabulous job getting the dents out of my hood caused by using the Speedway…read morecar wash in Minnetonka at the corner of 101 and 7. The dents weren't easy to see in bright sunlight, but in my garage they were very obvious. Jake prepped the car and circled the multiple dents to show me what he found. They are all gone and looks amazing again. I couldn't give this company high enough praise!

My first time at Dentwerks was to remove a bad door dent in my aluminum bodied Tesla -- they did a…read morestunning job at a fraction of the bid from a competitor. My second trip was on our Volt. Someone backed into us crushing the rear corner of the plastic bumper. Dentwerks fixed in a few minutes, no need for running around for body work, painting etc. They just somehow popped it back into shape. I cannot say enough good about this company. Everything is good about these guys!

Advanced Collision towed away my vehicle. I spoke with Branden several times from the first time I…read morecalled to the day I finally picked up my belongings from the car. Throughout he coached me with all the back and forth communication with my insurance because I'd never done this whole process before. What a great guy!! He was professional but also very personable. I felt like I was in really good hands. While the car won't be fixed now a because the insurance determined it was total loss, I will definitely go to Advanced if I need repair in the future!

The team here went above and beyond what I could ask for when looking for a repair shop! Fast,…read morePrecise, professional job done. Will be back when needed!

To date, I have brought in 4 cars (3 BMW's and 1 Acadia) and every time I've been amazed at the…read morework performed! Words cannot truly justify the level of expertise I've received plus at a very fair price. Thank you, Dale, for your honesty and integrity. I will certainly be back.

Did a super job on front fender, reasonably priced , will go again if I ever have a small dentread more

I brought my car to there Shakopee location and had a terrible experience. They tell me they…read morecan't fit the parts back together like factory, sorry. We're done here come pick up your truck .

I wrecked the left front end of my BMW convertible and they repaired it beautifully. I bought this…read morecar used and when they were done it looked better than it did before it happened. They did a fantastic job. My dad is a retired bodyman and he looked it over very carefully afterwards and thought they did beautiful body and paint work on it.

I worked with Bonnie and everything went well buying a car. She paid attention to details, showed…read moreme how everything worked, we went for a test drive, she put the floor mats in the car and put new license plates on herself. I would definitely recommend them and do business with them again.

There are no signs of hours or information at the retail counter. I was there to pick up a prepaid…read moreitem and despite ringing their little bell no one ever came. When I went into service to ask they said they were really busy. After waiting 15 minutes I left. At least a sign saying what was going on would be nice.

Service and communication is excellent. I had a front fender repaired. The initial assessment was…read moreexplained to me including the process and price. During the repair I was informed at each step. When completed I received a thorough description of the work and result. Everyone was kind, friendly and highly helpful. They are my go-to. Thank you!

Excellent, friendly service. I had a scrape on my car and they buffed it out without issue. You…read morecan't even see where the scrape was. Thank you, Matt!

I could not be more happy with the reconditioning work Griffis did to my Buick. Inside and out it…read moreshines like a new car. A good company, caring and responsive team, and great results. Highly recommended by me!

Great place. We took an older SUV in for detailing. Jerry was very professional and helpful. The…read morework was done on-time and precisely according to the quote. The quality of the detailing was incredible, and they earned our future business. We were there for interior detailing, but based on what we experienced for service, timeliness, and professionalism, I wouldn't hesitate to bring our other vehicles in for repairs and service. Great add to the community, we love it!

We scheduled an oil change at Minnetonka BMW ahead of our vacation travel. During the inspection,…read morethe team discovered a defective tire that needed immediate replacement--an unexpected issue that caused a delay we hadn't planned for. Despite the setback, the entire Minnetonka team jumped into action and coordinated seamlessly to get us back on the road safely and quickly. Our service advisor, Taylor, was outstanding--keeping us informed and effectively communicating with the techs throughout the process. We truly appreciate the professionalism, urgency, and customer-focused effort. Thank you, Minnetonka BMW, for turning a potential headache into a smooth and safe experience! Highly recommend.

A very professional service organization. Always had good…read moreservice here and they are communicative. Explain the charges, and the recommendations. Send a video of the inspection. Provide a loaner. Highly recommend.