My computer crashed and I was in a pickle. I really couldn't live without the fact that I would lose everything on my hard drive. (Extensive music collection, years and years of pictures, and so much more). I did my homework and found out that this data recovery thing is not the cheapest thing in the world. No discounts in this area of expertise. But what there is, is great service at a reasonable price. A lot of companies starting, STARTING, price was around $800. These guys at Konicom went ahead and just steamrolled that price. Not only were they almost 50% cheaper, but they got ALL my data back at a rapid pace. I would definitely recommend this company to anybody in the same predicament. read more

I can't say enough about Konicom. I brought my iMac to them on Tuesday after I had lost 26K photographs; by Thursday after they had me up and running again and recovered all my photos from my hard drive. Professional and very friendly. I will not hesitate to use them again and refer my friends. Thank you again Konicom. read more

Great place when your computer stops working. I should start by saying there is a computer repair shop across the street from my office but I specifically drove to Konicom because I know from past experiences they are fast and reliable. Today's emergency brought me in when the screen to my laptop wouldn't come on with the rest of the system. As soon as I walked in they were very attentive and immediately started looking at the laptop to diagnose the situation. The first thought was that it was the motherboard and the computer might be toast. Upon further inspection he found a screw had become loose on the motherboard and with a little tightening I was back up and running. All in less than 30 minutes! Thank you Konicom for saving my day. Hands down the best computer repair shop in Sacramento. read more

"if the problem is the charging port, the price to fix it is about $135. ($50 part and $85 labor) you can bring it in to us and we can confirm the problem for you. If it is battery issue, you can go to ebay and buy one online." This was the first message we received from Bryan after asking for a quote for a repair for charging issues for a Tablet. Which sounds promising, hence why we proceeded to arrange for a time for us to drop off the tablet and even went as far as have a remote payment method settled. Everything seemed to go well until we actually took the Tablet in. Immediately upon looking at the Tablet we were told "We don't fix tablets, only data retrieval". Given it was not Bryan who was at the counter at that time, we thought it might have been a misunderstanding. After all, why would we get quoted a price for tablet repair if they don't repair Tablets. Immediately we contacted Bryan and he called me back. This was the story that he told us. He said that "his mechanic was able to take a in depth look at the problem with the charging (I'm not sure how in depth one can be just by looking at the Tablet from the outside and plugging a charger into it) and had determined that it DEFINITELY was not a charging port issue. Upon realizing that, from their he concluded that it must be a problem with the motherboard and it would be too expensive to fix, thus he continued to encourage us to replace the tablet and offered us the data recovery option seeing no other options." Except they failed to explain to us anything about the above mentioned processes when we were there and simply said "We don't fix Tablets, only data recovery." Which sounds to me like a lie to cover up a lie. But let's just say their statement holds up, his mechanic is indeed an expert in Tablet diagnostic and was able to diagnose the issue with the charging within 2 minutes. I have since taken the tablet to another repair shop, and have gotten it back fully working. The issue was not with the motherboard. They simply replaced the charging port and it charged right back up. read more

My computer wouldn't turn on. I had hundreds of photos and songs in addition to documents I had yet to archive trapped inside and I felt as though I would have to give up the notion I would see them again. Per the suggestion of a friend who had taken his personal computers to the capable hands of Konicom in the past with much success, I decided to give them a try. The entire staff was very empathetic to my heartache of a broken computer and the fear of losing everything that I had worked so hard to acquire They quoted me an extremely fair price to extract the data locked away behind a barely functioning hard drive. They even called me to inform me of the status of my computer and were true to their motto, "No data, no charge" for the service they provide. A common sense general rule is that people should shop around before accepting quotes regardless of the industry. If you cannot fix your car, your radio, your bike, or in this case your computer you have to rely on the expertise of those who can. One has to swallow the reality that the service being provided is done by professionals with the knowledge base of something you do not posses, otherwise you would do it yourself. After requesting several quotes I was elated to find Konicom's prices to be both fair and on the low end for the type of problem I was experiencing. Furthermore, I was grateful to find people with such supreme professionalism and customer service which made my otherwise troublesome situation much more palatable. I am so happy with my computer. I know the true value of backing up my data on a more consistent basis but accidents do happen. If my computer were to ever crash on me again I am confident that Konicom will be the first place I go to retrieve my data. read more

I took the hard drive from my laptop in to see if they could recover the data after it failed. They said they'd check it out call in a couple of days. They didn't. I called them, and they said they were working on it and would call me in a couple more days. They didn't. More than a week later I went to the shop. They had done NOTHING since I had left it off. After wasting two weeks of my time, I took the hard drive elsewhere. There always seem to be plenty of guys hanging around. You would think they'd have time to do their work and call to report progress, as promised. Don't waste your time with this outfit. read more

They retrieved a critical file for me from an 8-year old hard drive that was busted. They physically repaired the drive and retrieved the file within 2 days. Pricey but it was worth it, plus I didn't pay anything until I personally saw the file was what I wanted and it was intact. Their pricing guide is on their website and they won't charge you unless they are able to recover what you want and you confirm you still want it upon inspection--no credit card holds or anything similarly dodgy. Highly recommended if you need critical data rescued from a busted hard drive or other similar dilemma. read more

These people really know their stuff. I love the fact that you are talking geek-to-geek with the people who will actually be working on your machine. They are knowledgeable and totally oriented to finding the problem...and fixing it. I have been going to Konicom for a number of years for PC issues large and small, and have always found them accommodating and willing to dig into a thorny PC problem, even when I have started to give up. Not the absolute cheapest, but worth every penny and them some. read more

My boss was working on a lengthy report when his hard drive got fried. I searched for data recovery services in Sacramento and found Konicom right around the corner from our office. We took the drive there and one day later they had a CD ready for us with the recovered files. The price was reasonable and the staff were very friendly and easy to work with. We are very happy with Konicom and will recommend them to friends and colleagues. read more

a) I got the data b) they worked with my budget and gave me a discount because I'd been in before with the same computer c) they fixed it on the spot and I was out of there before my 19 minutes were up on the meter. d) they recycled the defunct computer for me. They 100% met my needs. Thanks! read more

Konicom is a life saver! I had been suffering for years with another set of guys who claimed to be tech guys but really were just a bunch of lazy, ungrateful slobs. Konicom is everything that you want in a network support service. They came in and pointed out all of the problems that I had always complained of with the other slobs, but Konicom actually fixed the problems. The slobs always acted like my system or my internet just couldn't get any faster. Of course, Konicom proved that theory wrong. Also, Konicom took care of dealing with the third party service providers. Konicom also has taken over our web design because another set of bozos couldn't get that completed. Konicom respects its clients and does everything they can to do their job without interrupting their client or their client's business. I really appreciate that. I cannot say enough good things about Konicom! HURRY UP AND CALL KONICOM FOR WHATEVER YOUR TECH NEEDS ARE! KONICOM IS THE BEST! It's a relatively small company where everyone cares about the success of the business and of its reputation. My only question is why do these other wanna-be tech guys even bother? If they don't like working on networks or with people, then why don't they just go and find another job? Why did it take me so long to find Konicom!? Leave that tech jerk you're suffering with and call Konicom now! You will be so happy that you did! read more

I googled and called around a few businesses when my old flash drive became unreadable. Konicom was the only company that had a real live person pick up and assist me right away. they pitched, "no data, no charge" so i gave them a try and drove to their office in midtown. the tech there, I think his name is Roy, was friendly and helpful. he was able to connect my flash drive to the workstation and retrieve the data. he got it done within 10mins as i waited. it was fantastic! the tech even fixed my drive so that it's now readable and usable again! you don't think about the data you've stored, be it in a flash drive or hard drive, until you need it and can't retrieve it. can't thank him enough! it was an overall very positive experience. Highly recommend them for restoring lost data! read more

This place is amazing. Literally saved my life. My only laptop crashed all of a sudden. I wasn't able to access all the data that I saved from the hard drive because it kept showing a black screen when turning it on. I brought it to a repair shop near my school but they wasn't able to do anything, plus still charging me a fee for looking at it. After calling around to different repair shop, I finally decided to pick Konicom. After walking into Konicom, I can see that they are very knowledgeable and serious about repairing computers. There were several technicians diligently fixing computers at their desks. This place looks very organized, with all the high tech computers and servers showing in the background. The guy at the front desk was very courteous in helping me and answering all my questions on what need to to be done to recover my information. He explained to me what the expected price would be and gave me a very fair price. I was happy with the price quote because other repair shop would charge me at a lot more. I left my laptop with him and the guy told me to come back in a few days with my USB so his technician can transfer my data over. The next day the shop contacted me to inform me what their progress is and how soon can I come to give them the USB. Overall, I had a great experience dealing with this place and the turnover time is very fast. I definitely recommend this place to anyone who has any type of computer issues or need to perform data recovery. read more

My boss was working on a lengthy report when the hard drive on his laptop got fried. I searched for data recovery services near our office in downtown Sacramento and found Konicom right around the corner. They were able to recover the file from his dead hard drive for a reasonable fee, saving him many hours of additional work. The staff at Konicom were friendly and professional, and easy to deal with. They recovered out lost file very quickly, in only one day they called us and said we could come pick up our CD. I would recommend this business to my friends and other co-workers. read more

Konicom is the only place of which I know that can do their level of data recovery in Sacramento. Many others say they're in Sacramento, but actually the work is done in the Bay area, Southern California, or even out of state. My only complaint is that when I was searching for a data recovery service in Sacramento, their name never came up. I just happened to be driving by one day, but boy, am I glad I was. They are very professional, but also very personable, and got my data back to me in 3 days (two of them were the weekend) at a very reasonable rate. I recommend them very highly. read more

I sent my hrd drive to Konicom. They recovered everything and sent it back on a hard drive I sent them. They did everything they said they would for the price they said they would do it. Compared to other recovery services I investigated they were reasonable. I would use them again. Mitch read more

We had lost 10+ years of pictures due to our hard drive crashing. The maker of the hard drive was not a huge help and then we found Konicom! My husband brought the hard drive to them and within hours, he was told they were able to read the data and would know if they could retrieve it within the next couple of days. Within those two days, we were told they recovered the data! I cried tears of joy as I thought all of our photos were gone. We highly recommend Konicom. Their services were worth the cost of $600 we spent to get our memories back. Thanks so much, Konicom team!! read more

The day my laptop (hard drive) crashed was truly one of the worst days of my life. I use my laptop every day almost all day for work. I'm sure I don't have to explain how important one's data is. After trying to (unsuccessfully) run the Windows Start Up Repair Tool 6-8 times I called Best-Buy who took a could not recover the data. They wanted to ship the laptop out and that was going to take 1-2 weeks to find out whether or not it would work. That's when I jumped onto Google to find Data Recovery companies nearby. I saw the reviews the Konicom had and called them. First Class customer service. Very reasonable prices. Super fast turn times. And a guarantee that if they don't recover your data you don't pay. THERE IS NO OTHER COMPANY YOU SHOULD CALL FOR DATA RECOVERY. Most other companies end up sending out to companies like Konicom. I dropped off my laptop on a Tuesday and 24 hours later I had my data. They also fixed my laptop and upgraded my Operating System from Windows 7 to Windows 10. After picking up my laptop, I got to spend some time with one of the owners, Brian. I love this guy. He's very passionate about what he does and that passion is matched by his unwavering commitment to customer satisfaction. He took me on a tour of their facilities and I was really impressed. Not only do they do Data Recovery, but they do just about any IT work a company could need. Plus they provide world class SEO services for businesses looking to advertise online. I have a feeling I'll be working with Konikom in the future. read more