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    Konni's Cat Sitting

    5.0 (4 reviews)
    Closed 9:00 am - 5:00 pm

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    Thurman Veterinary Center - Our Customer Service Representative team!

    Thurman Veterinary Center

    (147 reviews)

    My husband and I have been coming here for our dogs' needs and care for over 2 years now and I…read morehighly recommend them. They can get extremely busy and it has gotten a little more challenging to get an appointment but I always commend the level of care and customer service we get from this place. Everyone is so friendly, welcoming and knowledgeable. They are also really good at following up on upcoming appointments or vaccinations due to make sure your pets are up-to-date. If you are looking for a vet center, as much as I'd like to gatekeep them, this is the place to be. Highly recommend them!

    Extremely disappointed with the lack of professionalism and consistency from the front office staff…read moreat Thurman Veterinary Clinic. I called around 8:30 a.m. this morning to establish care for my two French Bulldogs and was told that they were accepting new patients but it would be a month out. The receptionist began collecting my information to create patient charts, discussed scheduling appointments for June, and was in the process of preparing the required $40 per pet appointment hold fee when the call was disconnected. When I called back later, a different receptionist informed me that the clinic was not accepting new patients and that I would not be able to establish care there. When I explained that another staff member had literally begun the intake process and was preparing to collect payment for appointments, I was simply told, "I don't know, but we're not taking new patients." The complete lack of communication and consistency was incredibly frustrating. Based on the glowing reviews, I expected a much more professional and organized experience. While I cannot speak to the quality of the veterinary care itself, the customer service and handling of front-office communication left a very poor first impression.

    Allen Road Pet Hospital - My two babies, cockatiels

    Allen Road Pet Hospital

    (99 reviews)

    It's not your traditional veterinarian, that's for sure…read more Our visit to Allen Road Pet Hospital ended up being a good one, but it's definitely different from what most people are used to.. When we called, they gave us a time to come in, but it isn't really appointment based. It's first come, first serve. When we arrived, there were about four people already waiting, receptionist was on the phone and afterwards handed us the paperwork to fill out, once done we waited about 30-45 minutes before being called in the back. They yell out "who's next" and it's pretty much up to the patients to keep track of whos turn it is. Something that surprised us right away was realizing that the woman behind the desk answering the phones was actually the doctor herself. She also had a couple of assistants helping her who looked like college students, though I'm not totally sure. The waiting area is on the smaller size and everything looked a bit cluttered, but they keep every moving quickly so your not waiting long. Once we were called back, we did notice that the exam rooms and tables were being sanitized after each patient, which we appreciated. We took our cat, Asher, out of his carrier, he was weighed, and then we waited about 5-10 minutes for the doctor. The doctor herself is a woman of few words, but she was friendly. She listened to what was going on, examined Asher, and very quickly pinpointed the issue... a gum infection. Our case was pretty straightforward, which probably helped, but it was clear she knew exactly what she was looking at. She explained the treatment plan, gave him a steroid shot that day to help with swelling and pain, and sent us home with 15 days of antibiotics. At that point, Asher wasn't really eating, was starting to become lethargic and his gums were very red and swollen, so it was great to see the steroid helping so much. He bounced back fast, and now that we're almost done giving him his antibiotics medication (5 days left), he's still doing really well. The doctor did seem a little rushed, but we never felt brushed off or ignored. It just all went by so fast. Lol. The total bill came to $145, which was shocking in the best way, considering how expensive vet visits usually are. We really appreciated the care Asher received, and since our experience was positive, we would absolutely be open to bringing him back here in the future.

    I brought my 15-year-old dog, Sofia, to Allen Road Pet Hospital on 1/26/26 for euthanasia,…read moreexpecting a peaceful and compassionate experience. What we received was the opposite, and it was deeply traumatizing. When I scheduled the appointment, I was never told that sedation would not be part of the euthanasia process. During the appointment, the veterinarian did not explain that the injection she was holding was the euthanasia drug itself, not a sedative. Believing my dog was about to be sedated, I allowed her to proceed. I was not given informed consent. The vet missed the vein on the first attempt, told me it was "too late" because some of the drug had already entered my dog's system, and then stopped briefly as if the process could somehow be paused. My dog was fully conscious, screaming in fear, and bleeding heavily from the injection site. Watching her suffer like that in her final moments was horrifying. The procedure was then attempted again in her other leg. Throughout this, I was visibly distraught. Instead of compassion, I was told to "calm down" and that I was being "too loud," while my dog was actively suffering. The lack of empathy was shocking. The facility itself was also concerning -- it appeared dirty and smelled strongly of urine, which is not what anyone expects in a medical setting, especially during such a sensitive moment. Euthanasia should be humane, calm, and respectful. This experience was chaotic, painful, and traumatic. I would never recommend this clinic for end-of-life care and strongly urge others to ask very detailed questions before trusting this practice with their pet's final moments.

    Konni's Cat Sitting - pet_sitting - Updated June 2026

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