I called 3 whole house water companies, and Diamond Pure was very responsive. Oscar gave me quotes…read morevia text within minutes of our verbal call. He came out to our home to determine if the house had separate lines for the house and the yard, (in which case it does). He also determined the house used to have a system and told me it would be a reletvely easy install as the regeneration waste drain was right on the other side of the wall of the garage where the soft water and chlorine filter tanks will sit. I also got a Reverse Osmosis system under the kitchen sink. A tech came out to install that. That took 30 minutes. Another tech was scheduled to install the garage tanks, but could not make it. Oscar kept the schedule promise and came out himself for the scheduled time and happily installed the system. What a fantastic team to keep the scheduled install and have the Sales Person, Oscar, come out to do the install, even though he has "retired" from installs and moved into sales. Everything was installed with professionalism and cleanly done. I had a lot of question for Oscar during the install, and he took the time to answer them.

This was honestly one of the easiest and best purchases I've made. From the beginning, Mike was…read moreextremely helpful and professional. He took the time to explain everything clearly, gave me all the information I needed, and answered every question I had without making the process feel rushed or pressured. I spent a good amount of time researching different water softener systems because I wanted to make sure I was getting the best system for my money. After comparing several options, I decided to go with Diamond Pure, and I'm really glad I did. The installation process was smooth, quick, and very professional. The technician showed up on time, worked efficiently, and made sure everything was installed correctly. He also walked me through how the system works and answered all my questions so I would know what to do if anything ever came up. What I really like is how simple and easy the system is to understand and maintain. Overall, the entire experience from getting information, to purchasing, to installation was excellent. I highly recommend Diamond Pure to anyone looking for a reliable water softener system and great customer service.

Ladies ~ I did a lot of research before choosing a company…read morefor a water softener. I knew I wanted professionalism, great communication, an outstanding warranty, and a company with years of experience. I found all of that with Sparkling Fresh Water. Chris, the owner and licensed professional, came to both of my homes -- one located in the High Desert -- without any hesitation. He explained every detail of the installation process and patiently answered all 100 of my questions. The installer, Mario, was just as impressive. He was professional, knowledgeable, organized, and left everything spotless after the installation. I was so happy with the experience at my first home that I had them install another water softener at my second home in Chino. Ladies, with all the money we spend on clothes, skincare, and hair products, getting a water softener has honestly been one of the best investments I've made since marrying my husband. I spend good money on my hair and skin, and I noticed a difference immediately! My hair feels softer, my skin feels better, and overall it's been amazing. I truly feel like I found the fountain of youth. Five stars to Chris and Mario!

I can't say enough good things about Sparkling Fresh Water. From start to finish, the entire…read moreexperience was smooth and professional. Chris and his team were knowledgeable, honest, and took the time to explain everything without any pressure. The installation was clean and efficient, and you can tell they really take pride in their work. The difference in our water quality was noticeable right away--better taste, softer water, and no more buildup. What really stood out was the communication and customer service. They showed up on time, answered all my questions, and made sure everything was working perfectly before leaving. Pricing was fair and straightforward, which is hard to find these days. If you're looking for a reliable water filtration company that actually delivers on what they promise, I highly recommend them.

Josh and Mike were super helpful and quick to respond. Highly recommend for help, they were able to…read morereplace my faulty regulator, replace faulty soft water softener system. Taught me how to use it better and answered questions after install. Best value and band for the buck that I found.

Mike was referred to me by a coworker and has installed two water softener systems for me and…read moreanother for my parents. His son and another worker came out the second time. Also put in reverse osmosis at both homes and an instahot as well. Very quick response time and turnaround in terms of getting parts and installation done, he isn't messing around when it comes to getting work done. For various reasons my second system had several glitches along the way and with a little persistence had Mike come back out and he was determined to make things right and he did. Sometimes did take an extra nudge or two but once he sets up a time with you he'll follow through. The other thing is he may not always be the cheapest quote out there, was willing to work with me on some items, but overall I figure you are paying for the experience, efficiency, and equipment quality.

We had an outstanding experience from start to finish! Ken was absolutely fantastic to work with…read more From our first conversation, he was honest, knowledgeable, and incredibly patient. He took the time to explain every aspect of both the water softener and reverse osmosis (RO) system, answered all of our questions, and made sure we felt completely comfortable with how everything worked before the job was done. He truly went above and beyond, and we never felt rushed or pressured. I also want to give a huge shoutout to the installer. Unfortunately, I didn't catch his name, but he was exceptional. He spent the entire day working in the heat and never once cut corners or rushed the job. He treated our home as if it were his own--taking great care to keep everything clean, organized, and professionally installed. His work ethic, attention to detail, and pride in his craftsmanship were obvious from start to finish. It's not every day you come across someone so dedicated to doing the job right. The quality of the installation is excellent, and we already have peace of mind knowing our family has softened water throughout the home and clean, filtered drinking water from the RO system. You can tell this company values quality, professionalism, and customer satisfaction. Their pricing was also very fair for the quality of the equipment, workmanship, and customer service we received. It felt like a great value and an investment in both our home and our family's health. If you're considering a water softener or reverse osmosis system, I highly recommend working with Ken and his team. Their honesty, expertise, and commitment to quality made this one of the best home improvement experiences we've had. Thank you for helping make our new home even better!

This is the place for all your water filtration and softening needs. What a pleasure to work with…read morea company that is honest, communicates well, and delivers a high quality product. Start to finish, Ken is fantastic. He listens, explains options available, doesn't try to upsell, and delivers as promised. I've worked with him for a few years and his knowledge and level of service are top notch, with very competitive pricing. I recently decided to upgrade my whole house water softening system and drinking water and Ken delivered perfectly, exactly as promised. Shout out to his installer Mario- another exceptional person who takes pride in his work, doesn't cut corners, and provides A+ service. Highly recommend Wateriffic!

I'm very impressed with West Coast Water Filtration. They were quick to respond to my inquiry and…read morethen were willing to come by on a holiday to review our job. I had done some research ahead of time and knew basically what I needed. Chuck came by and didn't try to sell us anything more than we needed. He was quick with testing the water, reviewing the space, and providing a quote. The quote was competitive and he answered all my questions with everything I was looking to understand. During the install day, the team showed a bit late but still made it. They got to work and did a very clean job. No mess and everything is neatly installed. All piping works for my space and doesn't require me to sacrifice my garage. The crew was professional and even made a wiring change when I requested. I couldn't believe they managed to get the equipment in the small space beside my existing shelves. I previously had an under the skin RO but decided to upgrade since mine was 10 years old. The new filtered water is great, not much better than the previous RO though. It does take significantly less space under the sink. The softened water is great too. I wouldn't drink it, it has a briny taste, but I've noticed significant improvements to my fixtures I'm trying to protect plus my hair feels so much nicer. I'm happy with the purchase and experience.

The technician are professional. They response to the request very quickly. The technician checked…read morethe equipment and answered the questions carefully. The technician installed the equipment professionally and told me the warranty and instructions . Robert did a great job.

I started looking into water softener companies after some of our appliances were getting damaged…read moreneeding replacing and our youngest having ezcema but kept getting worse. I've reached out to several companies but none of them was as straight forward and reasonably priced as these guys! I spoke with Raymond first then Joseph after when I was ready to proceed. They explained everything easily and to the point. We had our water softener and RO water filtration (under sink) installed last Thursday and what a difference these it has made! I love how soft the water feels and you honestly can feel the difference when washing your hands and showering. I wish we got one sooner. Btw, I had some questions afterwards and they answered everything patiently and friendly! I hope this company continues to grow and expand because their service and quality is great and I hope this review helps more people make their decision with going with these guys for their water softener and drinking system needs!

Great experience with Supreme Water. Raymond and Joseph were…read morevery responsive and helpful throughout the process and answered all my questions clearly. Rene and his installation team arrived on time and completed the install efficiently and professionally. The quality of their system stood out compared to other options I considered, and the pricing was very reasonable. Everything went smoothly from start to finish. I'd highly recommend Supreme Water to anyone looking to install a salt-free water treatment system.

Great experience throughout. Everything was explained very clearly. On time with the appointment…read moreand install. Everything looks great.

I have one good thing to say about this company, which is once the system is installed correctly it…read moreworks (not so sure yet on the system being advertised to clear up scale on the faucets just yet but I will update my review within 6 months of usage). Problems: 1. Sales person advertised that the system could be installed in the garage with no problem (mind you the actual techs were not present). - This was not the case as when the techs showed up, they indicated would need to dig across the entire property to install in my garage based on where my water main was located, thus my filter was installed outside which is subject to weather issues. They convinced me that they had some weatherproofing methods available and there would be a bypass installed in the event of freezing, etc. 2. The salesman (they will visit you) advertised that the technicians had all necessary tools to see existing structures/cables underneath the ground and if indeed they did hit anything they would repair it (to include sprinklers). - When the technicians arrived, they immediately started digging and asking questions that the sales person had the answer to the day prior. Puragain hit internet cables and sprinkler power cables. It took them 2 days, plus a couple of call backs (explain this in next one) to complete the installation. Installation was advertised to take half a day. Thus I spent New Year's Eve holding a flashlight to assist the team that was unprepared for the job. They arrived at 9:00am and left that night at 9:30pm. 3. Call backs: The technicians came unequipped to perform the work required the 1st time and tore up the yard during the installation. We called them out 3 times to pound back the soil and grass they removed during the installation. Additionally, they forgot to cut the water main back on after they claimed they were finished, thus we had no water flowing after about 5 minutes of trying to get the air out of the pipes as instructed. Thus they came back and cut that back on. Lastly, when I tested the sprinkler system, an immense pressure built up just underneath the filter and water blasted all the way up to the second story of my house (no damage to the house) but they had to come and fix that as well). 4. Sprinkler Issue: They were able to fix the pressure problem underneath the filters, reconnect the internet power cables successfully, but they severed my sprinkler power cables (~ $800), and still 2 zones in my front yard are not working. The ultimate worse thing is that Puragain said they would pay for the Sprinkler technicians required fixes (in writing). They have not paid a penny and it's been just short of two weeks in requesting a status on paying for an invoice to fix my two zones in my front yard and send us a check for the ~$800 when the service tech came out prior. The Heath TX City Manager, who is somewhat of an owner of Puragain, multiple responses to this issue has been that the invoice was sent over to Accounting (no payment) and that he had not heard back from Accounting. Bottom Line: I would never recommend this company to anyone at this time.

Great service. Raul explained everything thoroughly. Now we have excellent soft water throughout…read morethe house. Highly recommend!

Raul from DLC Elite did a fantastic job installing our new soft water system. He was extremely…read morediligent, making sure every part of the system was functioning perfectly before heading out. He also took the time to explain the operation and settings clearly so we felt completely comfortable with the new setup. Highly recommend Raul and the DLC Elite team!

We have seen some growth in their customer service reps that come to your house. At 1st we where…read moreextremely disappointed. Water sprayed all over our car and on the ground. Not notifying us when they are arriving, a different rep each service. But now, we have had the same service Rep that has been consistent, uses our rags to keep the water from spraying everywhere and let's me know when he is leaving. He has been polite and considerate. The reason for 3 stars is because we are getting charged more with no formal notification of why, and we have asked the company countless times to give the service reps a squeegee to clean the water out of the garage as our floor (was painted) is all chipped up from the standing water that was not cleaned up in the past. Ryan Goodman has been our current rep for a while now and has made great efforts to communicate with us and protect our car and flooring. We are grateful for the consistency and good service he provides.

I would give this company a zero if I could. This company is awful. They are double billing me…read more Raised the price after I signed the five year contract. They then told me I could have a tank every eight weeks instead of four and then charged me for every four! What a racquet. I am stuck, but DONT sign a contract with these people. UPDATE- I took the General Manager's invitation to call and discuss the problem. Of course, he was not available. I left my name and phone number. That was a few days ago. No call back!

We had a faulty valve on our water softener that was stuck in a treatment cycle so we found Jimmy C…read moreon Yelp. We were lucky that Jimmy replied within a day and was able to get us an appointment. He arrived on time, was very polite, professional, and knowledgeable, and clearly knew water softeners well. He quoted us a very reasonable price for the repair and replacement part. He worked quickly to solve the issue, did a clean job, and cleaned up afterward. We would definitely recommend him to others and would call him again for any future repairs or service.

Jimmy's water service was so great, and professional. The text the day before the service as a…read morereminder, to the explanation of what everything is and how to maintain the filter. There is a 10 year warranty on the tank and 5 year warranty on the salt crystals container. The filter system is quality and so affordable compared to so many other company's for water softener! Jimmy also installed filter alkaline water in my pervious house, and moved the filtered water to my new house! He was able to match the faucet to the existing chrome finish's of my new house as well!