We want to thank WQA Water Specialist Eva Takeuchi again for came to our home after business hours to fix our water purification issue. Greatly appreciated! read more

Eva and her team give the best quality water softeners, the best price, and customer service! Eva is the kindest and most caring towards her clients and her team will always take care of you! We just had our water softener installed and it is a GAME CHANGER!! Thank you so much to Eva and team! If you need a water softener for your home, do not hesitate to contact Eva and Aquarena Water Purification!!! read more

We've been using Aquarena's water purification system for years and couldn't be happier. It's made a huge difference: our drinking water's Total Dissolved Solids (TDS) level dropped from over 300 to consistently under 15! Recently, after hard water damaged our home's pipes, we decided to install an Aquarena water softening system. Eva and her team were fantastic--they finished the entire installation in just one day, and the quality of their work was superb. I even verified it with a water hardness test strip, and confirm our water is now soft. I'm extremely satisfied with both systems and highly recommend Aquarena. read more

See all

Great service and very professional install. Eva was great explaining the benefits and necessity of water filtration and softener, she took her time to answer my questions and made sure I understood the system and its warranties. Installers and plumbers did a great job. read more

Aquarena Water Purification - Outdoor case installed - Water Purification Services Near Me - Chino, California

See all

If you're looking to improve the water quality in your home, look no other than Aquarena! Eva was phenomenal and so knowledgeable about water and the aquarena systems that best fit our needs. She is honest and truly cares! The quality of their installation is also second to none. Thank you Eva and Aquarena! read more

Outstanding service from Aqua Rena and Eva! Aqua Rena has been fantastic to work with, and Eva truly went above and beyond. The service was incredibly fast, and everything was explained clearly and thoroughly, which made the whole process easy and stress-free. Eva was very flexible, easy to reach, and always responsive when questions came up. It's rare to find this level of professionalism and customer care. Highly recommend Aqua Rena and especially Eva for anyone looking for great service and support. read more

I'm so impressed with the two technicians who worked on my water softener and drinking system all day. The system provides alkaline water, which is our preferred choice for drinking. They were meticulous and dedicated, installing every pipe neatly and professionally. The setup in my garage looks safe and well-organized, and they even covered the pipes with foam for extra protection. After completing the installation, Eva came to thoroughly explain how the system works, how to maintain it, and she even tested the water for us. We truly appreciate their hard work and professional attitude. read more

Aquarena did a great job switching out our old water filter. They were very meticulous with switching out our old crumby system and replaced some of our piping for free even though it was not part of their installation service. They gave us advice on how to keep our new system undamaged and even fixed some of the soft salt corrosion that would constantly occur due to leakages in our old system. Our old system costed more and the scammers even were charging high and unreasonable inspection fees. Aquarena gave us a consultation for free and a much better water filtration system. They helped repair and correct many of the old water company's mistakes and poor installations. Truly, I highly recommend this honest company and if anyone is looking for an upgrade. Go with Aquarena. read more

Aquarena Water Purification - Water Purification Services Near Me - Chino, California

See all

Huge thanks to Eva at Aqua Rena for hooking me and my family up with an awesome deal on a new water softener from Jade Springs, we're loving it so far!Eva was super friendly and really knew her stuff. We originally had our minds set on a mineral-based system, but after checking out our home's water hardness and listening to what my family was looking for, she recommended the Blue Treasure water softener and it turned out to be the perfect fit. She explained everything in detail (and in a way that actually made sense), and got us scheduled for installation the following week. She kept me updated the whole time, and her install team was great, on time, respectful, and super tidy. They did a clean, professional job, and the system was up and running within a few hours. Eva even came back that evening to walk us through how everything works and tested our newly softened water. Honestly, the difference is night and day. Our skin feels smoother, our hair isn't as dry, and I was shocked to see that my daughter's hair isn't tangling up like before, so much easier to brush now! All in all, this was 100% worth the investment. If you're thinking about getting a water softener, definitely go see Eva at Aqua Rena, she'll take good care of you! read more

Aquarena Water Purification - Blue Treasure Standard Package with sediment and chlorine filter. - Water Purification Services Near Me - Chino, California

Aquarena did a great job switching out our old water filter. They were very meticulous with switching out our old crumby system and replaced some of our piping for free even though it was not part of their installation service. They gave us advice on how to keep our current undamaged and even fixed some of the soft salt corrosion that would constantly occur due to leakages in our old system. Our old system costed more and the scammers even were charging 300$ just to drive out to us for any repairs. Aquarena gave us a consultation for free and a much better water filtration system. Truly, I highly recommend this honest company and if anyone is looking for an upgrade. Go with these guys! read more

Amazing experience with aquarena water purification! Eva is the one we were working with getting water softener installed in my house. She is very pleasant and knowledgeable of installation. The workers who installed the product were quick and efficient. Eva also came by to ensure installation was correct and also ensure to educate her clients. Kuddose to her! read more

We are really impressed with the water purifiers-- the taste is completely different now! A big shout-out to Eva, who guided us through the entire process and she tested our water before and after. She is incredibly knowledgeable and truly an expert in her field. Thanks to her, we also got a great deal! The installation team did an excellent job with the piping, and this has been a home improvement we definitely don't regret. Highly recommended! read more

I was referred to Aquarena by a friend who had installed their water softener last year and loved the product ever since. I contacted Aquarena and had the pleasure of working with Eva Takeuchi on getting a water softener installed in my home. Eva is very professional and courteous. She carefully takes her time to explain to me how their water softener works and guided me through every step of the installation process. Their technicians were also very pleasant to deal with and I could not be happier with Aquarena's prompt customer service and dedication. I highly recommend Aquarena and their team to anyone who is looking to get a water softener installed from a company that is professional and reliable. read more

Aquarena Water Purification - Blue Treasure Standard with Sediment Chlorine Filter - Water Purification Services Near Me - Chino, California

See all

Eva is my sales. Eva and her team are very patient and did very good work. They did their job very serious and did everything so professional. read more

I had a reverse osmosis water filter and water softener system installed, the process was quick and professional. Would highly recommend!

Eva and her team always deliver! I am a returning customer and they once again exceeded my expectation. Highly recommended!

The quality of the products and quality of service from Aquarena is sooooo good. The sales representative, Eva, who came to our house and gave us a quote immediately and thoroughly explained the product's prices and installation process to us. I have come across many businesses on yelp that gave me a "bullshit" feeling in every possible way, but Eva's service and Aquarena's products definitely made them one of the few businesses that I would recommend to others: Eva's service went beyond passionate and professional, and Aquarena's products fulfilled their promise of feeling the water being so smooth on our skin. To summarize, if you are looking for water purifiers installed in your household, go for Aquarena and ask for Eva! read more

See all

I am very satisfied with their service. Eva is very professional and she answers all the questions that we had. The technician who came to install the water softener machine were well trained and experienced. You can see the results immediately after the installation. read more

Fantastic service. Eva is very friendly and very straight forward. I will be recommending her to my friends, family, and neighbors. Great pricing and a lot cheaper than our Costco quote. We got everything we wanted and the techs completed the job in 1 day. If you live with hard water from the city I highly recommend a softener. It'll save and prolong the life of your water heater. The water is much healthier too. read more

Eva came out for the initial consultation and was very friendly and professional. We had zero knowledge of water hardiness and water infrastructure in general and Eva educated us on these topics. She even explained the industry in general along with details on certified systems and processes. She offered a very reasonable price and we moved forward with the project. Scheduling the installation date was a breeze and the technicians that came out were very friendly and professional as well. They answered any questions we had on the installation process and also adjusted their installation method based on our preference. They did a really clean and organized job and the whole thing was done in a few hours. Eva then came to inspect the completed work and gave us an overview of the system, its settings, and the maintenance process. She also retested the hardiness of the water to demonstrate if the system was working effectively. Great service! read more

I reached to multiple water purification system for a quote (including costco's) and most of them are highly-priced or nickel and dime each line items. Eva is detailed oriented and guided me through the pro/con of each system and ultimately pointed me towards the right system for my house. Her team completed the installation in a day. It was a full day job and I attached the excellent work from her team. Insulation was installed and tied wrapped. The drain pipe is connected to my drainage system with minimal intrusion to the cosmetic view. The technician even painted the pipe to match the house exterior paint without any instruction from the homeowner. I am very pleased with their work. My house is in a new construction zone and there are a lot of vibration in the area (my neighbor house just poured concrete foundation). One evening, I found a leak from the main pipe after a month-long installation. Eva immediately sent her team out for the repair. She was about to sent someone the same night but I advised her the following day will be fine. After the repair is completed, she followed up with an inspection to assure the work is done right. She is meticulous and wasn't completely satisfied with the repair done and order her crew to remove the soldered joint and reinstall the join with new copper tubing. Eva's attention to details are above and beyond. Since the repair requires multiple cycles of the system, she dropped off 4 bags of salts to show ownership of the installed system and a generous gesture of assuring customer satisfaction. Eva's workmanship and customer service are rare in today's service industry. I will not hesitate to hire her team when I move to a different house and recommend her to anyone looking for a whole home water system. read more

See all

Me and my wife Victoria use Aguarena water filter system. This system is very reliable and products are great. Sales team ( Eva and her team) are very knowledgeable and they provide the best customer service you can get. read more

The best money you can spend to improve your home and love your home more. We love our water filter and softener system so much that we have to install a second system in our new home. The taste of the water is so pure that we can't no longer go back to those normal pitcher with water filter. It is so convenient that you always have the purified water ready when you needed it. Especially when you're cooking. The water filter system is such a nice and MUST have system in your home. For the water softener system. It makes you feel like you are showering with spring water straight from the top of the mountain. It makes the water so smooth that you don't need to use a lot of shampoos and body cleansers when showering. And also you don't need to use a lot of chemical products to wash your dishes and hand. Another benefits of the system is that can also help to make your home appliance last longer. It's the best money that you can spend to improve your home. The customer service experience is very professional. Everything installed quickly and professionally. It is such an outstanding experience. we will install a third one if we buy another house. Overall, the water and softener system really help us to enjoy our home more. It is the best money we can spend. Especially thanks for Eva for her excellent customer service and provide us the best experience. Thank you. read more

I have been using the water softener and purifier for more than 2 years. The post sale service is really good. Thanks to my sale - Eva, I have learnt a lot about the DIY process of changing filters and also have a better water quality for my family. read more

Eva has helped installed my water system filter from years ago lately needed a replacement filters and she sent her guy over to quickly replace the necessary filters. Very pleasant and efficient to deal with. Waited a few years before writing this review to make sure the product and service is consistent. read more

Great company. They changed out the drinking and water softener system for the house and we couldn't be happier! Water tastes great now and no more hard water deposits on the faucets and fixtures! Also, our old RO system would constantly drain water causing the water meter to constantly run even when the water tank was full and no water was being used in the house. I'm happy to say that with the new Aquarena system, that issue is fixed now! No more water being wasted and our water bill has gone down! Which reminds me to give a huge thank you to the two technicians that installed the water softener system. They were fast, experienced and took great pride in their work. During the installation, Eva the manager came out to make sure everything was going smoothly and tested the PH level and mineral content of our water after the system was installed. She really cares about your health and well being and treated me like family! All in all, everyone in this company starting with the sales agent May to the manager Eva is a pleasure to deal with! Thanks again Eva! We have great tasting water now! read more

Eva Takeuchi is simply amazing. She is very knowledgeable and has great patience to guide me step by step and answered all my questions. Her teammate Joe also did a beautiful job on installation. The pipe work is professionally done, neat welding, the layout of pipe work is so precise. After the installation Eva visited me twice to follow up on the water quality. Big improvement of course! Their price is not cheap but worth every penny. Overall, great product, amazing team and service second to none. This is the BEST. read more

See all

I highly recommend Aquarena. I am the third person among my friends and family to use this company and we have all been pleased with the quality of their service and product. Our water specialist Eva was very prompt, professional, and thorough in her responses. After her consultation, the appointment date was set up quickly and the technical crew arrived on time and completed their work with hardly a disruption to my day. Their work was tidy with attention to aesthetics. Eva continued to be very responsive to my questions after completion of the project and sent her team to check on something for me the very same day of my inquiry. Aquarena is willing to personalize their package offers and includes features other companies don't provide. I was pleased to find how affordable and low maintenance this system is for such an improvement in the living and home maintenance experience. Many thanks to Aquarena, Eva, and her team of technicians. Choose Aquarena! read more

First thing first, from the moment they first test the quality of water in my house till the very moment everything was installed, they were being friendly and helpful every step of the way. Every answer and concerns were answered detailedly, so I am very satisfied with their services. I will recommend this place for anyone who needs a water filter service for their home because after I took my first shower after installing it, I say it's worth it. read more

Aquarena Water Purification - Water Purification Services Near Me - Chino, California

See all

One word. AWESOME! Installing a water softener system has been on my list since forever. We shopped around and decided to go with Aquarena. I'm glad we did. The experience from the beginning has been great. Eva was not pushy at all. Told us exactly what we needed and didn't try to sell us anything we don't need. Her team did the installation beautifully. Was very accommodating and walked through every thing before, during and after the installation. Excellent service! Highly recommend! Eva Takeuchi is the best! Aquarena is the best, too! read more

Eva is a very knowledgeable and professional water expert. She explained and guided me through the details of whole house water system. She also help me connect the filter system to the refrigerator ice maker. And the installer helped me connect the hot water in the kitchen which I didn't request before. Sweet! The water quality is the best and the soft can save a lot cost in the future. read more

VERY HAPPY! Our field technician Eva, was extremely helpful and informative. She has a passion for what she does and it comes across in her work. The installation technicians went the extra mile to do a picture perfect job! Everything looks clean and professional. My husband and I could not be happier with the result! read more

I always want to install a softener water system in my house since I just simply don't like the hot water spot. After lots of research, I finally installed a water softener system from Aquarena. And their female sales rep is super nice humble and knowledgeable. It's now about one month after we installed it. We experienced lots of benefits from this machine. No more hot water spot anywhere, sink, countertop, kitchen, toilet bowl, even when we wash our cars. I truly appreciate their service and wonderful machine, special thanks to the sales rep, I would definitely recommend them to my friends and family. read more

Ask for Eva!!! I've been using their softened water system and kitchen purifying system for years. Very professional products with competitive prices. I've noticed water marks reduced from my shower glass door and less hair loss:) very impressive. I recommended this company to my neighbors and friends, everyone is satisfied. Customer service is amazing--resolves any concerns I have, changing my filter right away when call them, NEVER DELAY NEVER EXCUSE. I'm very happy and confident I will continue to use their services. read more

A friend referred this water system company. After an in house evaluation, we signed the contract the next day. We are very satisfied with their water filtration and soften system and their services. They are very patient, knowledgeable, and professional, especially Ms. Eva Takeuchi. She is a very nice and helpful. She is not pushy at all. She will give you an appropriate recommendation based on your need. We highly recommend this company. read more

This is an overdue review. Highly recommend the sales rep Eva Takeuchi. She is very knowledgeable and professional. Her team also did a great job on installation. The work is professionally done and very neat. We can see the water quality is better after we installed the filter system. Overall, great product, great team and service. read more

Aquarena Water Purification - Water Purification Services Near Me - Chino, California

After I called, they sent a technician Eva Takeuchi who is very pleasant to work with. She is very knowledgeable, thorough, kind and patient. Her first visit left me with such a good impression that I decided to sign the contract with them. The installation was scheduled a week later, and everything went according to the plan. Eva came to check at the end. She then came back couole6of weeks later to test our water quality with an excellent results. We purchased the water softener, and got the under the sink water filtering system for free as the father's day promotion. Now we can have peace of mind about the water that we intake everyday. Also water is much softer which is better for our skin, hair and furnaces. Very happy with this purchase. Thank Eva and her team for a job well done, and I highly recommend the company. read more

Love the water system we have! The installation was done professionally and we've been very pleased with the quality of the water since. The water is pure and doesn't smell. What's even great is that we don't need to go out and buy bottled water during the stay-at-home order. Great costumer service as well. Highly recommend! read more

Over the course of using their service, Aquarena has never failed me yet. The water is not only clean and pure, their staff is also helpful when problem aries. I would highly reccomnd them, if you want to have drinkable water for your family. read more

I recently got a Aquarena system put in The kitchen. This was the best decision I've made for my family not only is the water tasty but it is much healthier than buying bottled water. My family used to buy five cases every two weeks of water and even more often in the summer. The service was very quick and the service man was very knowledgeable of putting in the system As well as giving us further information on the system. I highly suggest Aquarena water systems. read more