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    Kool Style

    3.5 (2 reviews)

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    Ross Dress for Less - Artwork selection

    Ross Dress for Less

    2.9(155 reviews)
    1.0 miMerced Manor
    $

    Highly recommend. 1…read more Value - I've found a ton of items here for sub $20 that are comparable to designer clothes. Just have to have a knack for fashion sense. 2. I noticed two particular employees that went above and beyond. First was the security guard with warm welcomes at the front of the store. Second was Vincent, who not only cleaned up after patrons made a mess of things, but also helped the cashiers during a busy time. Only spent ~$75 - $80 including taxes for 6 total items. Courteous, prompt, and bang for buck!

    this formal complaint regarding an incident of racial profiling, harassment, and improper customer…read moretreatment that occurred on February 4, 2026, at the Ross Dress for Less located on Sloat Boulevard in San Francisco, California. While shopping lawfully and peacefully in the store, I was boldly, visibly, and persistently followed by an Asian female employee described as having a short buzz cut and glasses. This individual followed me closely and continuously throughout multiple departments of the store, including the furniture section, women's department, and men's department. The employee remained in close physical proximity to me, repeatedly touching and rearranging merchandise immediately next to me from left to right, despite there being no disruption, suspicious behavior, or need for assistance on my part. The conduct was excessive, unnecessary, and targeted. As I proceeded to the front of the store to check out, I again observed the same employee lingering near me and continuing to monitor my movements. When I asked whether it was her job to clean up, she responded "yes" and laughed, which further intensified the humiliating and intimidating nature of the encounter. As a direct result of this conduct, I experienced embarrassment, intimidation, emotional distress, loss of focus, and a clear sense of being unwelcome as a customer. At no point did I engage in any behavior that would reasonably justify surveillance or monitoring. I firmly believe this treatment was based on race, as I am a Black customer, and constitutes racial profiling and harassment. Failure to Document / Manager Response Following the incident, on February 4, 2026, I contacted the store manager to report the conduct and request that the incident be formally documented. The manager stated that the store does not maintain a daily log or incident log for customer complaints and advised me that I would need to submit my complaint directly to Ross corporate. This response is inconsistent with standard retail practices and prevented my complaint from being documented at the store level. As a result, no internal report was created, raising serious concerns regarding transparency, accountability, and compliance with proper complaint-handling procedures, particularly in matters involving alleged discrimination. Legal Basis of Complaint The conduct described above constitutes unequal treatment of a customer, harassment, and racial profiling, and may violate state and federal civil rights protections, including laws prohibiting discrimination in places of public accommodation.

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    UNIQLO - Self-checkout

    UNIQLO

    2.5(121 reviews)
    1.0 miStonestown
    $$

    I wish Uniqlo were still in downtown San Francisco. I read they are preparing to open a flagship in…read morethe troubled mid-Market neighborhood. They could not bring it back on their own. But they have done well: the New Yorker magazine published a profile of their founder and the corporate philosophy. I don't want to fall for marketing pitches. I am persuaded, however, that this corporation is different. It is a profit making venture of course. It has a sensibility I feel I can support. The clothing is not cheap, but it is not expensive. On sale, it is a true bargain. It is not what kids today have celebrated as fast fashion, disposable, but it is not heirloom quality either. I expect my Uniqlo purchases to last, say, a half decade, and they hold up to that test. The fit seems to me consistent across styles. Although the aesthetic is probably pitched to those a generation younger than me, minimalism seems to me relatively timeless; nothing has become unfashionable (wide lapels of the 1970s, skinny ties of the 1980s, shoulder pads in women's suits, etc.) The textiles are, if I can be slightly critical, not the finest in my wardrobe. They are good enough. So Uniqlo is a place that if I were out with my wife at this mall, I wouldn't mind stopping into. I'm not a shopper at all, in the sense it never occurs to me to go shopping. There is a very limited list of chains I would be glad to visit. Uniqlo would be among them. A note about Stonestown. This mall is doing something right. Retail, they say, is dying. You would not know it from the parking lot here. I have never been to Stonestown within the past decade without marveling at how it is bustling. Whoever operates a shopping center should check out Stonestown to see how it should be done.

    After today's incident, it honestly doesn't surprise me that their ratings are so low…read more Two days ago, my sister purchased a cute summer dress for her birthday. When she got home, she realized she needed a larger size, so she came back to exchange the exact same dress for a different size. The cashier refused the exchange, claiming there was a small makeup stain near the neckline. My sister explained that the stain was already there when purchased and that she simply wanted the same dress in a larger size-not a refund. I had the receipt at home since it was a gift, but the cashier also stated that without the receipt she could not honor the exchange. My sister asked for a manager, who initially refused as well, again blaming the stain. When I arrived, I explained that we had literally purchased the dress there two days earlier and nobody had mentioned or checked the stain at the time of purchase. The manager then smugly and reluctantly agreed to "let it go this one time" and told us that customers should inspect items carefully for stains before leaving the store. I responded that the retail team should be just as responsible for checking merchandise instead of immediately blaming customers. What made the situation even more frustrating was that my sister grabbed another larger-sized dress directly off the sales rack, and when we checked it closely-surprise -it ALSO had a stain around the neckline that the cashier failed to notice. So apparently customers are expected to catch every flaw, while staff are not held to the same standard? Who is to say that perhaps Uniqlo intentionally puts stained clothing on the racks to avoid refunding customers??? The cashier even turned her name badge around so we couldn't see her name to include in a formal complaint, which felt incredibly unprofessional. Eventually, the manager apologized after we pointed out how poorly the situation was handled, but it did not feel sincere at all. So customers make sure you check inside out all your purchases for any little stain or markings - - they will not honor any exchanges or refunds even if they put them on their racks. This was the team working on Mother's Day, May 10, 2026, in the early afternoon. Be better and do better, Uniqlo.

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    Kool Style - womenscloth - Updated May 2026

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