We needed some cleanup around our property and Castle Services got me on the calendar right away…read moreand did an amazing job! They really went above and beyond. They were very communicative and we thought their price was very reasonable. 100% would recommend.

We needed a move in clean up and I'm so glad we found Marcus at castle services!! From inquiring…read moreabout the services to coming out for a quote and working on our home to clean up our yard and junk haul, Marcus and his team has been excellent and quick during the whole process! He is the friendliest and very easy to work with. They are very courteous and hard working people and they truly do the best work! Castle services is the go to for clean up work you need done. They can help with anything you need and they have the best pricing! My parents have many rental properties and they will be helping them as well! Definitely recommend them!! THANK YOU!

DO NOT TRUST THIS COMPANY!!!…read more I am extremely disappointing by the horrendous treatment lack of accountability and disrespect I have received from this company. I initially contacted them for a bid for a shower install back in Mid November 2018, I agreed to hire them after receiving the bid for a shower installation, to do the install on the 3rd week of November After doing the tear out myself they did not show up when they said they would, I had to contact them in order to be informed they could not make it out and had to reschedule for a week later. After the work was done and I paid in full, 2 weeks later after performing the finish work and sheet rock install around the shower enclosure I found that there was a huge gap between shower wall pieces and the shower base piece. This seemed suspicious so I contacted the manufacturer. The manufacturer informed me that this was completely wrong and would surely leak if i used the shower. I informed Pacific rooter and plumbing who sent a plumber to come out to assess several days later. That plumber suggested that we simply put Calking on the gap to fix it. THIS IS A COMPLETELY INADEQUATE SOLUTION THAT WOULD LEAD TO FAILURE AND WATER INTRUSION EVENTUALLY AS CONFIRMED BY THE MANUFACTURERS SPECIFICATIONS! I refused this as a solution and they agreed to correctly reinstall the shower. After a week of continued calling emailing and texting to schedule the repair I was informed that they could not come back to work on it until the end of January on Jan 28 a tech from Pacific Rooter and Plumbing came out and instead of correctly reinstalling the shower ended up destroying several of the shower pieces and damaging the sheet rock even worse that what was required to reinstall the shower. I had to call them nearly every day for a week to get confirmation that another replacement shower had been ordered. Finally i got confirmation that an order had been placed through home depot on Feb 7th with an expected delivery date of the 12th of Feb, The home depot order for my replacement shower never came. As per my communications with Pacific Rooter and Plumbing the delivery date kept being pushed back from the12th the the 18th and then the 18th turned into the 22nd and so on and so on. I asked several times for them to provide me with the shipment tracking info since it was so hard to get a hold of them and receive updates. In the mean time I found the same shower for sale through another supplier "Ferguson plumbing" I confirmed that there were 7 in stock in Fresno Ca, a 2.5 hour drive away, this was in mid February. I even went to a local Sacramento Ferguson location myself to look at several showers they had in stock from a previous bulk order for another customer that happened to be damaged. despite informing them that there were showers in stock in Fresno they never went to pick one up. They claimed that they were unable to find the parts through Ferguson and it took me emailing them the confirmation I got from Ferguson for them to acknowledge it as alternative. I continued to call calling their office only to be continually promised that it would only be "a few more days, we will be able to do it next week" I lost trust in their honesty and ordered the correct shower myself through home depot in the beginning of March **The shower I ordered myself through home depot came in a little over a week, yet had minor damage. then I reordered and received another shower in a week and a half!** I promptly installed it in a few hours myself without damaging it like Their tech had done. So far I am out over 3,100 dollars which does not include the time I have spent trying to communicate with this company and help them track down a shower or the extra time and money it will take to fix the sheet rock around the shower they installed incorrectly then subsequently butchered. I called today to ask for my money back and was treated extremely disrespectfully. The person on the phone told to to "go ahead go ahead and press charges." DO NOT TRUST THIS COMPANY Pacific Rooter and plumbing are not only incompetent but are disrespectful Crooks.

We had mixed feeling about this company. The staff is nice (especially Ted and Joe) and the work…read morethey do is pretty good. Our biggest two complaints were they didn't communicate very well and they never stuck to the timelines. We were having a new tub and tile surround installed. We received a quote for one price, but then it kept changing. The original quote included the tub and demo, all the parts, labor and materials (except tile). We did try to cut the cost by doing our own demo and the contractor suggested we pick our own tub, because we could get one we really wanted. So we purchased our own tub, did the demo and purchased all the supplies for tile. The price went down about $150. That seemed off to me, but we shopped around and ultimatly we were told that the price quoted was actually really good. So we didn't question it and moved on. In hindsight I should have done some more research. We were told the job would take 4 days. It lasted 2 weeks. They started Monday before last and everything was completed yesterday. They subcontractored the job to several people resulting in delays. One person did the tub install, another 2 did the drywall and one person for the tile. The tub was installed on that 1st Monday. Then there was no work done on Tuesday or Wednesday, because the drywall guy wasn't available. They kept saying we'll let you know, but they never did. We always had to initiate contact. We had already taken the time off work, so it was really inconvenient to miss those days of work for no reason. The drywall was finally put up on Thursday and hardibacker installed on Friday. The following Monday the tile guy came out. He completed his work by Wednesday. Then the contractor was supposed to come out on Thursday to install the fixtures, but he was busy. He ended up coming out on Saturday. Then we scheduled the drywall guy to come out on Tuesday and finish patching up a hole in the wall. He didn't show up when he was supposed to, so he had to come back the next day. Now that everything is complete we are happy with the end results, but it took way longer than expected. When it came to communication it was like pulling teeth. We always had to initiate contact, because they didn't keep in contact with us. Setting up a time for the job to start was hit and miss. We asked Prashant for a start date, but he never responded. Luckily I had the contractor's cellphone number so I called him. When they did start, time frames we're just guestimations. They would say so and so might come out in this day and then we wouldn't hear from anyone. They also had a hard time communicating with each other. The tile guy thought we bought all of the supplies for the job, but we were told the contractor was going to cover it. We had to run to Rocklin several times to get different tile material. They took some of the material costs off the final total. All and all the work is really nice and they were very reasonably priced. The people we worked with were really nice and very curtious. They just need to improve their communication skills, response time and job completion time frames. We missed a lot of work and had to make last minute childcare plans to accommodate their forever changing timelines.

I had been having issues with the dryer vent. They showed up at the scheduled time, went right to…read morework. They showed me pictures of what they found (before and after). They did a great job for a good price. I would defiantly recommend them and will call them back when it needs to be cleaned again.

I reached out Home safe and was scheduled promptly for Clothes Dryer vent cleaning…read more Technician Lisandro was courteous and detailed oriented. He performed a good air duct cleaning. Price quoted was final price for job, no nickel and diming. Overall professional and efficient experience. Will use again in the future.

At first we got off to a rough start but they came through They had a Project manager leave They…read moredid WONDERFUL we waited a year, pm quit, permits are slow, but my backyard in Lathrop I can now enjoy They are well worth the wait I can now sit outside and not burn LOVE THE WORK THEY DO and WOULD hire them again They are higher cost but well worth it

Daniel and his crew did a great job installing our retractable awning. thanks to Alex the sales…read morerep for helping us select the best option for our needs.

Justin Krier came out to my property the same day I made the phone call and was very accommodating…read morewith my scheduling. Out of the few contractors I met in searching of a company with some expertise, Justin was one of the most helpful. He could have offered me unnecessary and costly services, but was honest and straightforward. I will be a returning customer.

Great company my ceiling fell in from leak from rain storm they came out fast & really made my wife…read morefeel comfortable they helped me get a roofer out to fix the leak I have nothing but good things to say about 911 Restoration of sacramento

It's been about a month since Evergreen (Ruben and his crew) installed new insulation in our 1950s…read morehome. And get this, we've only turned on the AC once (in the late spring we would have turned on the AC at least a few times). Of the other insulation companies I had contacted in the Sacramento area, Evergreen was the most prompt and professional. We needed new insulation for our crawlspace and updated insulation in our attic as recommended by a home inspector/structural engineer. We're glad we did because it feels less drafty in our home and the southwest corner of our house no longer bakes in the afternoon. My husband was very pleased when working with Ruben. Ruben clearly explained the issues in our attic i.e. accumulated heat, lacked ventilation, and the 70 year insulation had deteriorated, and made suggestions on what could be done. We were given multiple quotes to work within our budget. We are very happy with Ruben and crew's work as it is held to a very high standard. As a bonus, the crew vacuumed our garage because it was being used for equipment storage. They left it cleaner than when them came.

We moved to Roseville last year and bought a house that barely had any insulation in the attic and…read morerat droppings everywhere. After Reuben came to work on it the first week, he said that they sealed up all the holes and added so much insulation. We asked for a whole house fan to be installed. They told us that it was out of stock and was delayed by six weeks. I called Home Depot and they said they had some great ones in stock and under $1500. We paid over $4k for everything. They didn't test the fan before leaving and took weeks to get them to respond. Turned out they had a big job in San Jose and couldn't be bothered. We had to call the manufacturer and my husband had to scale around the beams to get to the fan to sync the Bluetooth. Today, pest control found a dead rat in the trap and Atticman gave us a quote to fix their crap job. Airflow going from duct to duct instead of mixing box with duct tape that's fallen off.

I contacted Boyd after being referred by the trenchless company. I explained that I had a driveway…read moredrain that needed clearing. I was advised that they do clear these types of drains and can have someone over right away. I was impressed.. I was told it would be a $39 charge and that would be deducted off the work they did.. When Jeremy came out he saw that the job was one that would require a diesel pump to clear.. the cost of this was a lot more than was expected and could not be completed at the time. Jeremy could see that I was disappointed and made sure that I felt I was treated fairly. He took the extra time to ensure that I was happy and ensured I felt as though I was treated fairly. This in itself is great business practice and very appreciated.. Even though I did not get work done.. the customer service was above standard.

Eric was amazing and he has a great disposition and skills for this line of work. I now consider…read morehim my plumber. I found him very ethical and he spoke highly of Mr. Boyd and how he treats his employees. On top of that, he had a ton of ideas on how I could do the things I wanted around the yard in the future--Much appreciated. By the way did I mention his quote to add a water line into my garage was less than half of another company's quote that came out? Score! ... Like Eric said, you don't have to get the highest price for every single job to earn peoples' business forever.

Great service from the owner Dillon what a great guy that truly cares about his customers and his…read morecraft amazing service will use again!

I would strongly not recommend this company for plumbing services. The communication was not…read moregreat. We agreed on a discounted price, and then they reneged. Would not agree to it even after I had documentation. Also, they were not on time, and did not notify any arrival time windows. They had no business cards, and no invoice of the price details. Even their discount price was very high. I contacted another plumbing service, and they immediately came out. Their price for the same work was half of Sewer & Drain Champion. Sewer and Drain Champion has no credibility and is poorly managed. Do not use them! Dillon the Owner promptly responded. He said they have no recollection of my dealings with them. That is not true! One of the technicians I dealt with was Bill. He was cordial, etc. and worked to get the price of the sump pump installation down to $2500. from $2800. An employee named Chase texted me and said they couldn't offer the lower price. The other company I am now hiring can do the exact same work for $1400. So don't tell me it can't be any lower. Also, an employee named Matt was supposed to install the new sump pump and never communicated to me any arrival time. Here's a picture of the company's van parked in front of my residence last week. They were here and I did interact with them. I recommend any future customers use Sewer and Drain Champion use at your own risk. I hope you have a better experience than I did. Crickets! Your company was here. I have no further comments or wish no further interaction with you or your company. I will definitely never recommend anyone to use your plumbing services. There are many more professional and credible companies out there with better competitive pricing.