Our experience with Mike Poireir and Sun Country Pool and Spa was NOT good! Our first contact with…read moreMike was back on early March 5, 2018. Mike seemed very knowledgeable when it came to pool remodeling. He made some suggestions on what we could do to improve the overall appearance of our remodel, which my wife and I thought were great ideas. A few other companies we looked into didn't go that far during our initial meeting for a quote. Mike mentioned he had a great rating on BBB website and he was licensed and bonded, which was extremely important to us. On March 13th, we chose Mike to move forward with our pool remodel. However, he did mention he was taking a 2-week vacation and would start our remodeling job as soon as he returned. "No problem," so we thought... A month passed by without any contact from Mike. After numerous texted messages to him with no response, on April 16th, he finally responded back. He stated he had a death in his family but was back in town and ready to start our remodeling job. The lack of communication during this waiting period made us think twice about using Mike, but family is important so we stuck by him. An additional two weeks went by and on April 28th, we met with Mike and signed a contract with Sun Country Pool and Spa. We provided Mike with the deposit and we also asked him to order a specific Pentair Intellibrite COLOR Pool Light, which he agreed to order and install, per the contract. At this point things went downhill. Three weeks passed before the pool was drained on May 18th. Mike apologized for the delay...A few more weeks later the plaster demolition was done. After an additional three weeks and numerous texted messages the tile & stacked stone was finally completed (around June 4th). He apologized again...The first thing we noticed was he installed the wrong stacked stone. When I contacted Mike to inform him it was the wrong stone his response was "the one you guys picked out was discontinued, so I just pick what I thought would be best". He never called to get our opinion and only told us once I called him after the stone was already installed. My wife and I were both furious and expressed this to Mike. Of course he apologized, yet again and we moved forward with the job. On, June 9th the pool was plastered and the pebble stone was completed and it looked good; However, another problem we noticed was the 2x2 we requested to be installed around our jacuzzi and pool entry stairs were not installed! I called Mike and once again no communication! He mentioned the tile store was out of the 2x2 tile, so he had the plaster crew to move forward without it. Again, he never communicated this to us until after we brought it to his attention and of course the job was already complete! The crazy thing is we had left-over 2x2 from the initial tile installation that he could have used, but at this point there was nothing we could do. On June 10th, Mike and another guy came to acid wash the pool, clean up all trash and debris (which they failed to do), install the Pentair Intellibrite COLOR Pool Light and start filling pool with water. We provided Mike with the final check and off he went. The next day I went to my local pool store for chemicals and explained to them what upgrades were done to my pool and they mentioned that the pool light Mike installed would not work. Mike did NOT order and install the correct light I requested! Once again he failed to communicate with me and installed the wrong light! I ended up spending $600 for the part we initially requested him to get in the first place. I had two neighbors inquire about using Mike's company for pool upgrades, but after my horrible experience I could NOT recommend him to anybody! He is dishonest and doesn't communicate (at all) and after weeks of waiting for him and his crew to come back (never showed) to collect the debris and trash they left in my backyard I ended up paying someone to clean it up! I have all texts messages to back up my experience with Mike Poireir and Sun Country Pool and Spa. Wished I would have backed out a long time ago, but we were already in too deep...DO NOT TRUST his kind and friendly demeanor!

My husband and I have been wanting to get our pool remodeled. We searched and got quotes, etc…read more Finally we made the decision to hire Sun Country Pool and Spa! We are so happy we did! Professionalism at its finest. The owner was on site daily to make sure the work was done perfectly. He checked in often with my husband and I to make sure we liked everything and it was what we wanted. I thought it would take longer but it was about 9 days start to finish. The price was reasonable and the quality of work was fantastic! We are so happy with our new pool, thank you to all the crew and the owner Mike! If you are in the market for a remodel hire Sum Country Pool and Spa!! You won't be sorry.

We have been with Reece Morgan Pool Service for a little over a year and he has exceeded all my…read moreexpectations! Reece consistently delivers exceptional maintenance, keeping my pool clean and pretty. His attention to detail makes him a valuable asset. Highly recommend for anyone seeking reliable and high-quality pool care.

Rene is 10/10! Incredibly knowledgeable & reliable. Pool is swim ready year round thanks to him.read more

Rene was professional, knowledgeable and helpful! He took the time to explain everything I needed…read moreto know to get my pool fixed! I recommend him to anyone who is in need of assistance with their pool needs.

I've been working with Lance a long time and if your looking for good quality reliable service then…read morelance is your guy

We have Raul cleaning our pool and doing filter maintenance every other month and we have been very…read moresatisfied with how clear our pool has been. Great services and pricing.

It has been a great experience working with Mike Risely. We had several companies give us bids for…read moreour pool renovation project, some were higher and some were lower. We hired Mike based on a recommendation from friends and also the feeling we got when we first met Mike. The workmanship is top notch and the workers were very respectful. There were a couple bumps in the road, but that is expected with any reno work. Mike is a man of his word and fixed any and all issues that came up. Mike also replaced a pool pump for us and fixed-up some old wiring. Mike and his sub-contractors were very easy to deal with and gave us some good ideas throughout the project that we did not think about. We were very involved in our project and the communication with Mike was very good.

After receiving three other quotes to replaster our pool with pebble technology, a friend referred…read moreme to Tony, the owner of Bali Shores. Unlike the other contractors, Tony showed up quickly and as promised. He was very professional and friendly, and came with samples and a nice brochure of the products he recommended. We were so impressed with Tony's integrity and honesty, that we didnt even ask to see his other jobs or references. His price was less than all the others, and in one case about 50%. Once he started work, I saw him on every major phase where he spent most of the day working with his crew to be sure the customer would be happy. Each phase was completed as promised and on schedule with no hiccups and his crew were all very polite and hard working, each of them cleaning up after their days work. Tony also referred us for other pool repairs to different vendors, and their work was also excellent. At the end of the job, Tony returned to our home to be certain we were happy campers, and as you can see in the pictures we are! I highly recommend Balin Shores and Tony without reservations of any kind. We could not be more satisfied!

What a pleasure it was dealing with Tony and his crew. Every member was courteous and professional…read more Tony came highly recommended to me, and from my initial contact with him I could see why. We had picked out a color of pebble that we liked and Tony suggested another color he thought would look better in our pool and boy was he right. We could not be happier. His crew always showed up on time and left everything neat. You cannot go wrong using Bali Shores and Tony made this a great and stress free experience....cannot recommend highly enough!!!

So far so good. Nick was referred to me by another pool cleaner that doesn't service my area. He…read moreanswered my call within 3 rings and was súper profesional and helpful. Told him I just bought a house with my first pool and knew nothing about taking care of a pool but we have all new equipment/pumps/filters and wondering if he could come help us "figure it all out". Without hesitation he said he could be there the following day and would charge just $50...I had other people asking for $150-300! Nick came the following day and was so helpful, he showed us everything about our equipment, programmed it for us, noticed we were completely out of bleach tablets and was nice enough to throw a few tablets in there. The whole time being an absolute professional but also so friendly and personable. He noticed our pool was starting to get a little dirty and gave us a complementary pool cleaning service with all the works (algaecide, chemicals, pool sweeping, brushing of the sides, etc). Needless to say we decided to hire him for his services for the time being as we're simply too busy with the new house and he also seems fantastic! For $95/month I think the peace of mind is worth it!

Nick and Allen from Kosova Pool & Spa are the best! We just bought our first home with a pool…read more They'd been the previous pool cleaners for the past 8 years, and even during the open house, I remarked to my wife how clean the pool looked. Of course we asked them to continue servicing our home. I knew that the home needed a new pool heater, so I got several bids from different companies. Kosova not only beat the other bids, since they clean my pool every week, they agreed to always make sure everything was running perfect. 5 Stars!