I love this store and the staff! Always super friendly even if short handed or very busy! They are…read moreso very helpful as sometimes having to look for a certain bolt I struggle but they are right there with me helping me! They always greet me when I walk in along with others! Love this store and the people.

ace hardware in norton is the BEST ! i bought a weber grill from them last fall, they delivered it…read moreto my home, set it up, everything. i had not used it as winter was upon us, this august i went to fire it up, and gas stared leaking from it. i called ace and explained what happened , they sent a young man out equipped with parts and a new gas tank. he diagnosted the problem as my tank was the culprit, even thought i had used it on my last grill.he hooked up the new tank, filled with gas , at NO CHARGE , and took the leaking old tank away.talk about service! i have never seen another store do that in my life. THANK YOU ACE HARDWARE OF NORTON , YOU GUYS ARE THE BEST!

Well-stocked hardware store with yard and garden supplies. Helpful staff. Close to Shaws market.read more

Nice little store. Good for the stuff you need and don't want to wade through the people or stuff…read moreof the big stores. Great paint department.

Still the best place around for materials for home projects…read more The staff are helpful and professional. They are quick to offer assistance to individuals who seem to need it too. The selection and presentation of merchandise is excellent. I was impressed that Maria in painting was willing to go search for more supply of an item that was no longer on the self. There is plenty of parking in the private lot. Handicapped parking and contingencies are present. Restrooms are clean and spacious. The products are varied, good quality, and well presented. Location of items via the Home Depot application works and is accurate. In all , good value at a well run store with great staff ! We will return!

We were helping a friend with a home project and we found all we needed here at this Home Depot…read more Things were neatly organized, nicely labelled and priced. There were staff members around for any questions and the store was not too crowded. Most of the registers are now self checkout, which is not that big of a deal, but check the prices....make sure they ring the way they are supposed to be...

Dealing with these guys has been one of the worst experiences. I contacted them 2 months ago for…read morereplacement sashes on my windows. Followed up with several emails and phone calls and they refused ro get back to me. This morning I finally get another worker on the phone to tell me the windows are discontinued. They literally wasted 2 months of my time, i now need over 30 replacement windows and even though the original windows in my home came from there where the manufacturer knows the sizes i need, i would never THINK of purchasing the replacements here due to there abhorrent customer service. These guys literally do not care about you or your time and to get an attitude on the phone when i was shocked that it took 2 months to hear they were discontinued is extremely disappointing. After my experience with Keith and Richard i will never do business here again

I'm writing this review specifically to give kudos to Derek Rock who delivered a huge load of…read morelumber to my house. Derek was put in a tough situation where the driveway where the delivery could be placed was needed for a dumpster instead. There were not many places to put the load for a small house on a small street. He was able to suggest out of the box ideas and was able to expertly and quickly place all the huge pallets that took up nearly every foot of available space on the front of my property. He was very careful to cause as little damage to our lawn and bushes as possible. I am very grateful for Derek and the care he treated my property as if it were his own. Thanks so much!

Kitchen cabinets delivered to us labeled "BRKN!" after sitting in Kitchen Views' warehouse for 4…read moremonths. Someone took the time to label our cabinets as broken but never ordered new cabinets for us. Then the audacity to deliver broken cabinets to a customer's home? Apparently, we were expected to accept broken cabinets even though we paid for brand new cabinets? Multiple other drawers delivered to us were broken, then the replacement drawers delivered to us were the wrong color. It has taken about 3 months to finish installation because of all these errors. Please do yourself a favor and purchase kitchen cabinets elsewhere.

Nicole Amoral did a fantastic job creating our dream kitchen! She was very patient with us as we…read moremade several changes along the way. We are so grateful for her creative talents and recommendations. Nicole was available on numerous occasions (during Covid) to meet with us and visit our home to confirm measurements and assure that the design would be successful. Her excellent communications and follow through were very much appreciated. We always felt that we were in good hands. Dana and Eleanor

I went here because one of the shitty laptops they sell broke while sitting untouched. Hirsham was…read moretaking care of us; he was polite and calm. Then he went to get Chris, who apparently decided the best way to talk to a customer was to talk down to them. He literally looked me up and down and scowled at me even before he opened his mouth to speak. Not sure who in the hell coached him on customer service. I explained very clearly that a laptop breaking on its own is obviously defective. Chris then spent his time looking for excuses, hunting for a scuff. He proudly pointed out a tiny scratch on the opposite side of the laptop to explain a hairline crack on the other side of the screen that wasn't even visible to the naked eye. Brilliant logic. Then their morbidly obese manager waddled in and escalated things further by telling us to "get the F*** out of [his] store" and threatening to call the police. So yes, I thoroughly cussed out every one of those rude, half-brained idiots who think it's acceptable to treat customers like garbage. Your life's crowning achievement is "manager at Best Buy." Congratulations. I will never buy another product from Best Buy.

I went to the Mansfield location to purchase a television and recycle 2 old ones. My fault for not…read morereading the fine print about only accepting limited brands without a charge, so I paid the $59.98 to recycle them. Then I went to look for a new television. Two associates were standing in front of the where the smaller tv's are, talking. I stood behind them, trying to peek around them. Neither of them moved or asked if I needed help. I walked around other aisles for a couple of minutes then went back to where the two associates were still standing and talking. Nothing. Didn't move or ask if I needed for assistance. Sure, I could have politely asked them to move. Instead I left and purchased the tv elsewhere. I will not shop at that location again.

Terrible company. I had to have my well pump redone correctly by another local company…read more Using stoned employees is not a great business model! Stay away!

Very professional, and fast service. We would highly recommend Brodeur Pump Co. It is family owned…read moreand we get a quick response to our well problems.

Zach is extremely nice and responded very quickly. He came the very same day and had my exercise…read morebike fixed in no time. I am impressed with his knowledge and problem solving abilities.

We had a quite complicated trampoline assembly job that required Zac to do additional but necessary…read morework: a tree fell on our rectangular Acon trampoline, the damage was not easy to assess and the ordering of the parts proved to be a logistical nightmare for us because of that. Zac went out of his way, helped confirm the damage and the parts needed. When scheduling, he was always responsive, set the expectations right, showed up when he said he would and completed the job on time. A job well done! Totally recommend Assembly Done Better!