I highly advise coming here for any of your medspa needs. The staff is amazing and Patrick is a coolsculpting master. I can't comment on anything surgical because I haven't had any procedures done with Dr. Korman, but I can say with confidence that Patrick and the front office staff are fantastic! read more

Had a great experience with cool sculpt with Dr. Korman and Serena. Would recommend my friends to go there. It's not a painless process but the results are great. Serena was super sweet during the whole process and it was a pleasure meeting Dr.Korman. I will go back! read more

Dr. Korman and Patrick are the best, My experience with Patrick was really good, he was very patient, friendly and was able to help me to satisfy my needs. Staffs are also super friendly and helpful. I would highly recommend this place! read more

I had a fabulous experience with Serena. She was the technician that performed my Cool Sculpting procedure. She was very knowledgeable, patient, and immediately made me feel comfortable. She talked me through the entire procedure, and checked on me during my post recovery. I also appreciated her answering all of my questions, and personalized service. I highly recommend them. read more

I was skeptical of the effects from cool sculpting but I'm so happy to say it was a positive experience! I worked with Patrick from the Mountain View office and from our first consultation he provided me with straight talk which was much appreciated. I never worried that I was just a dollar sign but rather a customer in which this office was interested in helping to achieve the results I desired. read more

First off, let me just say that I'm the most skeptical person. That's how I felt about coolsculpting when I heard about it over 2 years ago. Since I haven't been able to get rid of my belly pooch for the longest time, I decided to go in for a consultation at Dr. Korman's office (Korman Plastic Surgery) in Mountain View on 3/29/2018. I met with Patrick and he explained the procedure in details, answered all my questions, and we discussed what body shape I was looking for. Base on my desired shape, we agreed on how many applicators to use and where they would be effectively placed. Patrick was very knowledgeable and informative, so I felt very confident with my decision to do the treatment. The big day was 4/13/201, where I came in for my coolsculpting treatment with Patrick. Base in the number of applicators I needed, my treatment required 2 cycles, 35 minutes per cycle. In terms my experience on the procedure, it was not at all painful and actually not as cold as I thought it was going to be. I had expected it to be cold like jumping into a lake in the winter. Not even close! The only uncomfortable part was at the end of the cycle....when they pulled out the "suctioning device", and had to massage the treated areas for a couple of minutes. Result: it has been 6 weeks since my treatment and I feel that I've lost some fat in my belly, but not yet significant enough to really say I've lost inches in my waist. But again it had only been 6 weeks, and I was told that it may take up to 3 months to see results. To be realistic, I'm mot expecting to end up with a super model flat belly, so any amount of belly fat lost is considered a success to me. I really wish I had done this years ago. read more

The staff at Korman Plastic surgery were great in appeasing my nerves as a first time customer. They made sure to clarify the entire Cool Sculpting process and answer all my questions which was much appreciated. The stubborn stomach fat refused to go away even after diet and exercise and after researching about cool sculpting, I came in for a consultation at Korman. Patrick and team were very helpful, the procedure was pretty seamless and I am happy with the results just after a few weeks! read more

Dr. Korman seems to truly be doing something he is passionate about as the results from my plastic surgery shows. From the initial consult, I felt he shared my aesthetic and knew exactly what I was looking to correct. The only reason I cannot give 5 stars is that technical equip wasn't available during my consults, and pre-operative visit. read more

I went for a consult on scar revision, which before I even booked the appointment, I specifically asked and went in detail on my appointment request form about my situation and got a call back asking when I would like to book.. surely that means they read my details. right? Well I get there and the dr is almost 30 minutes late and has kind of an attitude which I've never encountered with plastic surgeons. He tells me what I'm seeking is a waste of time and if I wanted it he guesses he could do it and gives me the price range and tells me "hey i don't make money off these things so yeah"... so yeah. definitely do not recommend him from that experience alone. read more

I had my surgery done about 6 years ago. I never went online and made any reviews because I spent years being depressed on what Dr. Joshua Korman did. I got breast implants and he pretty much botched them. I got Symmastia, which is kind of like a uniboob. When I went and saw him after a few months, he said that's just the way it is and worst of all he told me "You can't have it all". He was so beyond unprofessional and I cannot believe I picked him as my doctor. He offered no solutions, and even if he had, I would've never trusted that man to touch my body again. Not to mention my mom went to him one month before I did, and it wasn't until about 4-6 months later she realized she had numerous issues. She got a tummy tuck and a leg lift, a totally different procedure, and he botched both of those. She went back for revision, and he made it worse. Years later a friend and I found out we both used him, she also had breast implants, and she had issues as well. That's the 3rd person. PLEASE beware of Dr. Joshua Korman. Anyone who could treat patients the way I was treated is just awful. I wouldn't be writing this after so many years if I didn't truly believe he botched my surgery. I don't want anyone to have to go through what I did. I am just now looking at corrective surgery and it's bringing back all the bad memories. I wish I had done more then to voice my opinion online back then. I wish someone had wrote this, so I could've found it when I was searching. read more

UPDATE!!!!! Holy crap yelpers!! Shocked to see some negative reviews, i did some digging in to Dr Kormans 31 "filtered reviews" and 90% of them were 5 stars! This part of yelp really bothers me! Do yourself a favor and always check out the filtered reviews! As a patient of Dr. Korman's, I am sad to see the negative reviews but if you look, the reviews that are negative have to do with the time it takes to get an appointment for laser hair romval and thats pretty much it! After one of my BFF's recently had a breast augmentation by Dr. Korman, I was compelled to set an appointment for my own "procedures" post baby #2! My BFF had done a ton of homework on MDs in the area and was led to Dr. Korman by her primary care doctor, so I felt comfortable going to him. The staff in his office is above and beyond warm and friendly and Dr. Korman is kind and gentle, not to mention a very skilled surgeon. My results are incredible, the scaring is minimal and I feel fantastic and beautiful. Lastly, his prices are very comparable to other surgeons, if not better- I called around out of curiosity. Wanted to make sure I was in the ball park of what a typical "procedure" would cost! I am so glad I was led to Dr. Korman and I'm sure I'll be back for more! :) read more

Very honestly and unfortunately, I had a negative experience in his office during a procedure years ago. It was an eyelid surgery, and he took a phone call from his bank while I was in the chair, and my eyes were being operated on. Granted, he was busy at the time, and the office was under construction, but it was unpleasant. I wished his office manager had not brought the cell phone into the room during and put it to his ear the procedure. I had the eyelid surgery corrected subsequently by Dr. Howard Rosenberg, who I have found extremely professional and is highly recommended. read more

Purchased a groupon and was excited to set up my first appointment.......except they are not even able to schedule for the next three months.........don't oversell if you can't hand the clientele. sorry, but u suck! read more

I went to DR Korman for Ab Etching. If you dont know what this, its described on Dr. Korman's website as: "Ab etching is a procedure performed by Dr. Korman that removes the fat covering the abdominal muscles to reveal a contoured stomach. Mountain View and San Jose men are thrilled with the definition of their abdomen, following their ab etching procedure." I am obviously not one of these men! He described this to be Mens answer to the Breast Implant. I diet and work out 4-5 times a week and still dont have the abs! End result is, I look the same! This was not worth the money! I am very unpleased with the results read more

My name is James and, after many years of feeling self-conscious because of the hump on my nose. I went to see Dr. Korman about a Rhinoplasty. (I was referred to him by a friend who was also very pleased with his results) As soon as I walked in I was greeted by his very friendly staff. I was able to schedule an appointment and, meet with him that same week. In our first appointment, I asked a ton of questions, expressed my concerns and, after a bit of back and forth I was confident he was the man for the job. In our second appointment, we took before pictures and, compared them with a computer simulation of what it was probably going to look like. (It was very close to the actual result too) In our third appointment, I scheduled my surgery and, was prescribed the pain killers and other drugs to take post-surgery. (They also gave a list of recommended supplements to help me heal faster and, keep the swelling down. Get those! They make a huge difference! I barely had any swelling and, felt like myself after just one month!) On the day of the surgery, I was greeted by his team of nurses all very friendly and, supportive. They put you under and, you don't remember a thing. The healing process really wasn't bad at all, I had little to no pain thanks to all the stuff they prescribed me. For the first week or two it's a bit uncomfortable and, kind of hard to eat but, by the end of the month I felt like my old self! For the first couple months after surgery the tip of my nose was a little numb but, I didn't really notice it. Dr. Korman told me this is pretty common with Rhinoplasty too. For the first month or two after surgery I got nothing but complements from pretty much everybody I knew! I still run into people here and there who I haven't seen in a while and it's the same thing every time "Wow! You look great!" I'm more than satisfied with how it turned out. I'd definitely recommend Dr. Korman to anybody considering making a change. If you're someone who has been considering a change but, aren't 100% sure go schedule an appointment! He can show you a pretty accurate preview with his simulator and, answer any questions you might have. I wish I had done it sooner! I'm writing this after my 6 month post-surgery appointment. Which I missed but, was able to reschedule for the next day with no late fee or attitude from the staff. Overall I'd give Dr. Korman a 10/10 it really couldn't have been much better! read more

Did breast augmentation 2 days ago. Experience has been great. I found Dr. Korman as a referral from my friend who has the best boob job I've ever seen. For years, no one even knew she had one until she admitted it to me one day after I told her I was thinking of getting one. Dr. Korman and Serena, his office manager, are really knowledgeable and listen to your concerns and wants. I'm still recovering, but this morning, I called the office to say I was out of pain meds and I'm still in pain. Dr. Korman actually came over to my house to fix my bandages to make me more comfortable and drop off another prescription for pain meds. What doctor jumps in his car on a Saturday to make a house call when a patient is uncomfortable?!?!! Amazing. Boobs look great too, as far as I can tell. Got exactly what I wanted. I felt like I had to get out of bed just to write this review. I'll post pics on real self or whatever after I heal all the way. read more

Dr. Korman is amazing!!!! My scheduled appointments are always on time- no lobby waiting! All the staff and girls are wonderful and professional. I feel welcomed when I am there. I got a wonderful deal and price. Most important... I GOT BEAUTIFUL RESULTS!! I got 2 jobs done at once, and I couldn't have imagined these procedures to come out any better! I have no crazy scars, pain, or any other noticeable marks. It's very natural looking. I was so scared before the procedure not knowing what to expect (even though it was explained). When I was going under, I squeezed this nurses hand for comfort, and she squeezed back. I was able to relax, close my eyes, and fall asleep. I was absolutely surprised that one- when I woke up, I was not in tremendous pain, and two- my recovery went sooo well! I wasn't miserable like my husband thought I would be. All my cuts and stitches are thin, small, smooth, and perfect! Did I mention... I GOT BEAUTIFULLLL RESULTS! I still have scheduled appointments at the office that doesn't require Dr. Korman there. But every week I have more questions for him. He always makes time for me, I don't wait for him, and he never gives me a hard time for my hundred silly questions. He compliments and askes about my family and husband, or says to say Hello. My friends absolutely love the results, and already stored his number for when they are ready. I AM SOOO HAPPY!! THANK YOU SOO MUCH DR. KORMAN!! YOU'RE AWESOME!! read more

Dr. Korman is one of the best plastic surgeons in California. I have recommended many friends to him, for laser, filler, breast augmentation, and facelift. I have received raves and thank yous in return. He is an extremeley caring person, a knowedgable physician, and (important to me) well educated (Cornell and Stanford). Also, he's a true artist. His costs are well within the range of what doctors charge in the area (and trust me, we've all checked). His staff is great. His esthetician is as good or better than any "laser doctor" out there. His staff has been with him for years, which says a lot. Some time ago I cut the side of my face from eye to mouth. Dr Korman stitched me up, and I received several follow up laser treatments. I was worried I'd have the scar forever, but it was gone in 3-4 months (and I'm well past the age of easy healing). Thanks Dr. Korman! read more

Dr Korman and staff are AMAZING!!! I had three procedures done- rectal diastasis repair, breast lift, and breast augmentation. I have two kids and have been wanting to get these procedures done for a while, now. I had a surgeon tell me a ddiastasis repair couldn't be done. Boy, was he wrong! My stomach looks phenomenal. Regarding my breast lift, after nursing two babies, I definitely needed one. Dr Korman and staff were so attentive and listened to all of my concerns. Pre, during, and post surgery all went very smoothly. Nothing but positive things to say!!! Competitive pricing too read more

i liked dr.Korman. during the first consultation he appeared to me as a knowledgeable doctor, very patient with answering all my questions. he did botox on my forehead and it's the best result i've ever had. must say i tried several doctors in that area and always there were some issues with my right eyebrow. only dr. Korman made me really happy and pleased with the result. i also got several treatments with Irene and really like the outcome. Irene is sweet and very professional. Always on time, which is great now-days when we all need to maintain our schedules. read more

When I went to get Laser Hair Removal From Dr. Korman's office, things started out great. The nurse Tami Schooley did her job properly, she was rough around the edges but not bad. She said that for my face, I would need 8 Laser Hair Removal treatments. Later she took back what she said and told me that the hair will not be completely gone. Midway, they changed machines from Laser machine to EPL which did NOT work at all. The last time I went to her, she burnt my skin BADLY and never apologized for it. I was in extreme pain and she was neither comforting nor was she sorry, she was only concerned about herself. Additionally, when I later came to get my refund for that treatment, I saw on her desk that she was advertising LASER HAIR REMOVAL- which is strange considering that they moved to the EPL machine as she had told me. Strangely enough, I always had the feeling that they never got rid of the machine, she just did a lousy job on me because she didnt want me as a client any longer. Also, she was very careless with my face and unneccesarily shaved areas where their was no hair and now there are light hairs present there. The burn that I had received had severely depressed me for months. Since then the burn has heeled and so have the way in which I feel about this whole situation but I really don't want this happening to anyone else. There are many other options and you would rather pay more and get someone who you feel comfortable with than settle for someone who really doesn't care about you as a client. The most saddening part of this whole thing was that Tami the nurse never apologized to me, she only said that she was sorry that this happened. She never took responsibility in saying that she was sorry for being careless. I also remember her making me feel really uncomfortable several times and uncaring. I honestly want this to be a learning experience for anyone who is getting work done on their body. I just wanted to describe my situation. I want people to know that with procedures dealing with your face or even any other part of your body, you have to be really careful in trusting the right people. You may have to pay more but your safety is your first priority. If you feel like you could be more comfortable with someone else, find someone else. Research and review your options. There is always hope and there are definitely people who are very professional and take their job seriously and their clients even more seriously. I hope that something good comes out of me putting this out there. I had to really muster up the courage to do this! Good luck all! read more

Dr. Korman did a great job. I had a small bone removed from my forehead. It was my first surgery. He made me feel confident. He is very skilled and left a minimal scar. Thank you Dr. Korman, Aimee and staff! read more

I had my second visit with Dr Korman on Friday. I was going in for botox between my brows only. I squint alot.....I asked for his HONEST opinion and he suggested I also do my forehead. I am 53 years young. It was the first time I have done my forehead and boy do I wish I would have done it sooner !!!!! Im very conservative and fairly new in this arena since I was blessed with good skin BUT it has taken years off my face and really opened up my eyes. So much so that I even got compliments 3 days after the injection !!!! I already have booked appointments for the Viore skin tightening treatments starting in January. I attended the open house in October and watched the live demonstarttion on the patients firsthand. The results were immediate and thats when I became convinced to book this treatment and use Dr Korman as the go to guy for all of my anti-aging needs !!!!! Heres to turning back the clock doc.....cheers read more

For more than a decade, Dr. Korman has taken care of a number of my family members for injury repair, facial scars and more. He is a tremendously skilled physician who listens carefully to the patient. In particular, when he meets with a patient and family members, he gives the sense that he has all the time in the world to hear and understand their wishes and concerns. One of the most impressive moments was when he talked a family member out of rhinoplasty. It takes a remarkable doctor not only to turn away business, but also to make someone feel happy with their natural appearance. I consider myself fortunate to be a patient and a fan. read more

I have never met the doctor at this group- but I LOVE the nurse Irene! Really- I don't think it could get any better. She is so friendly, professional, and goes above and beyond the call of service! I'm highly impressed with the wait time, technology, and staff here! A+! read more

Nicole is their patient coordinator and is one of the sweetest person I've encounter with. She's very attentive to every question and concerns that I've had. Their office is very clean, staff are really nice and they have good practice on privacy. I.e. not announcing the procedure you're looking to get done out loud. Dr. Korman is a straight forward type of person. He asks for your desired look and tells you what works best based on your structure. To me it sounds as though he knows exactly what he's talking about. He will give his recommendations but he will try his best to do with what is asked by you if your structure would allow him to. He may not be the most energetic or joyful type of person but the outcome for his work work speaks for itself. The con is that sometimes the wait time to actually see Dr. Korman can range anywhere from 30mins to an hr even with an appointment. But I usually speak with Nicole prior within 10-15 mins. I do not mind the wait because it tells me that he could possibly be taking his time to meet his patients/future patients needs/concerns. I definitely would recommend Dr. Korman. read more

Sandra is a physician assistant at Dr. Korman's office. She is amazing and is very good at giving facial treatment and facial injections for restylane or any other fillers you might need. I give her the best rating. She definitely knows exactly what to do. :) read more

I have been a client of Dr Korman for over 10 years and absolutely love him !! He is an extremely talented surgeon who I have recommend to friends family and clients over the years and they have all been thrilled. Him and his entire staff are very professional and friendly. His office is very clean and professional I highly highly recommend him and the rest of the services his office and staff offer you will not be disappointed he is the very best around read more

i have breast implant with dr.korman and botox ... i have the best exprerience with the whole office... everyone there was so friendly .. and all my friends go to dr. korman and my sister ... he have all the exprerience ... no need to go look around for any doctor... thank you Dr. Korman for my beautiful twins...a 5 star exprerience.... read more

The place is a little hard to find if you are not familiar with the area--but the rest I have to say about this place is all A+. I went in with a Groupon for Laser Hair Removal, having never had it before, and I was amazed. The staff was wonderful and friendly. The office space was gorgeous and very modern. The nurse who did my treatment knew was she was doing, made the whole process very comfortable for me and I'm excited to see the results! read more

This is for laser hair treatments. I did not buy the group on thing because this was after the fact. My wife had some work done by Dr Korman a couple years ago and I was impressed with the work. Anyways she received some laser treatments before we went on vacation a couple months ago and I was quite surprised on how well the hair laser remove went. Since it worked well for her I thought I would give the treatments a try. My back has spots of hair that I would just shave and and re shave etc... I have had to to a couple treatments which is fine because I knew this coming in. That this would not be a one shot deal. The hair is way thinner and grows way slower and I can go months before I need to save my back hair. People this is not a cure for a cold were the hair is gone in a week. The process takes time and you have to spend money but if it makes you happy than it's worth it. . Look at how long it takes to remove a tattoo and how much that cost!!! This is cheap let me tell you and a lot less expensive. Oh Irene is super nice and always made sure I was comfortable and that made the visits even better. read more

Dr. Korman is the BOOB god! I researched many physicians and he gave me awesome results! After losing 30 pounds, my girls needed some help to regain their perkiness. Now, I look so great! THANK YOU DR. KORMAN! read more

I agree with Abby, I am in that 'older' age yet still am vibrant and active and would like to age gracefully, not plastic, but rested and refreshed. Dr Korman did some surgery for me a few years ago and although I am generally happy with that, I learned that you may just give up one thing for something unexpected. Dr. Korman is very professional and honest. He offers great advise explains about the products/services, pros and cons. I trust him and wouldn't go to any one else! read more

Serena is extremely rude, unprofessional and disrespectful. I did coolsculpting there. It did not work at all! They told me they will do a free session since the first one clearly didn't work and when I went there for the free session she was trying to charge me for it after she was done! Clearly trying to trap me! It seems like a total scam! I definitely regret going there waisted my money and also was treated very badly. read more

Joshua Korman MD performed Tummy Tuck with liposuction operation on me and result was devastating. Huge dog ears what can't be removed under local anesthesia. He did not removed as much of fat as he promised during consultation and far away from safe limit. According my medical record, he removed 1230ccm but he promised to remove up to 4000ccm. When I complained about it and pressured him to do something about it, he performed second corrective surgery (under full anesthesia again) and result was even worst. He refused to fix the problem with explanation, that I'm too old to looks great. I considering this as very root and i feel insulted. Joshua Korman maintained his story about impossible fixing my problem, even I shoved him others doctors quotation for fixing it, what prove that it is possible. He insisted that all problems will fix them self after 12 to 18 months. Because I lost trust in him, I asked Dr. Korman to pay for corrective surgery by other doctor, what he vigorously refused. Our conversation ended with smile on his face with words " Sue me". Be very careful and do not get fulled by him if he promise you, that all will fix in 1 year . This is another trick how to get you over statue of limitation. I fully agree with Megan Y. because I had identical experience as she wrote: The staff: The main assistant, Kerry or Karen, was very rude and again shows no appreciation for the clients. She was nice at first to get you in, but after that she was very very rude. When I was trying to contact them about my complain, Korman or Kerry did not returned my phone calls. I had to drive 45 miles to their office to be able talk to them. I also fully agree with Regan M., because that exactly how he was handling me as well. On day of surgery he seems to be under substance influence. He quoted for 8 hours surgery what was done in 4.5 hours, but he charged me for full 8 hours. I was promised to have compression garment placed on me during surgery, but it did not happened. Kerry just handed compression garment to my spouse at time of taking me home after 1 hour recovery. After second surgery I ended up with my tummy tuck scar 4 inches higher on one side compare to other side of my hips. When I asked him how can I wear swimming suite, he answer me, that hi will hook me up with somebody who can make custom swimming suite for me. His another trick is, that if you have complain, he will schedule you for after noon appointment, to prevent other potential clients to get in contact with you. Once when I come late to my 1PM appointment, I met one couple where woman had tiers in her eyes, when I asked her what happened, she explained me her horror story with breast implants performed by Korman. Her end result was mono-boob. She also told me about Korman refusal to fix it, because according Dr. Korman it's her body what did not accepted implants. If you like your body and do not want to cry every time you look at yourself, than do not even try to have surgery performed by this doctor. I WILL NOT LET HIM TOUCH MY BODY EVER !!!!! read more

I had a very positive experience with Dr. Korman and all of the professionals on his team. I took the time to write a detailed review, including mentioning that I chose Dr Korman after researching and interviewing other plastic surgeons. But Yelp buries my positive review with those it ( apparently randomly) decides not to promote. Is Yelp just for whiners ? Do they only publish the negative? My advice-- if you use Yelp to influence your decision making about a provider, Dig deeper to find the whole set of feedback. read more

My sister recommended me to Dr. Korman about five years ago when my sister got a breast augmentation, lip fillers and recently got a chin implant and both surgeries turned out amazing, so I decided recently, to get my breast done by Dr. Korman. The staff was amazing, friendly, comforting and sweet. I will definitely be going back to Dr. Korman for any future surgeries and recommendations. read more

i did leg laser hair removal here. even though the staff is nice and the procedures were almost painless, i'm not impressed with the results as i still have at least 50% of the hair on my legs after all the treatment. i understand they said we can't expect complete hair removal but this is still a lot more than i expected. i got a groupon offer last year and went to a place in campbell for hair removal of my underarms. though it was a LOT more painful (plus my underarm hair was more and thicker), a year after just 5 treatments, i'm still 99.5% hair free! it was awesome to go from having to shave everyday or else my dark hair would show to not having to worry about shaving at all (just occasional few hairs here and there). that's what i was expecting with this leg hair removal. so far it's not the same at all..:( read more

I was referred to Dr Korman by another doctor and I am beyond happy with my results . I chose to do a breast and buttuck augmentation at the same time. This is a tremendous amount of work to do at the same time, but for personal reasons I felt I could handle the recovery. From the moment I met Dr Korman he exhibited the epitome of professionalism and a genuine interest in me personally. He spent a considerable amount of time explaining every aspect of the surgeries I was considering. I am now 6 weeks post surgery and I'm thrilled with my results. Quite frankly I physically look better than I ever imagined. I'm a 55 year old woman who finally has the body I always dreamed of. I workout 5 days a week, but I can't change the fact that I breastfed my kids for 6 months each. Dr Korman made himself available whenever I had questions and always made me feel comfortable. If I were ever going to consider cosmetic surgery again, Dr Korman is the only doctor I would trust with my body. I would highly recommend Dr Korman to any of my friends or loved ones, which is the best compliment I could give. Dr Korman and his staff are exemplary and I will forever be grateful for the care and expertise of this doctor. read more

I found Dr. Korman from Groupon, where I purchased 6 laser treatments. The 1st appointment was very far out since everyone was calling in to set up their appointments after the Groupon deal went on sale. Anyhow, I was able to schedule the 1st 3 appointments (6 weeks apart). I came in for the 1st appointment and it ended up getting canceled because I had switched to a new deoderant, which gave me a rash. Irene was nice enough to re-schedule that 1st appointment and the 2nd, and 3rd appointment since they all had to be 6 weeks apart. Anyhow, I've finished 5 treatments without any issues. I either receive email reminder and/or phone calls for each of the appointment. Every appointments was in and out - maybe once I had a 5 minute wait. All appointments were done by Irene. I'm very happy with the service so far... A couple of mutant hair is not going away so I'm hoping they'll be gone by the next treatment, which is my 6th and last treatment... Otherwise, I'll have to figure out what they charge to get rid of those! Which is a bummer for the extra cost! Will change this to a 5 STAR if the mutant hair goes away after the 6th treatment! read more