Came in today after having a bad experience at another dental office. Right off the bat I noticed the cleanliness of this place, also had great friendly staff! Look forward to them helping me out with the root canal I need done so I can't stop being in pain. read more

Amazing care and great staff!! They are seriously the best dentist office I've had the pleasure getting work done at. Been with them for over 5 years because of just how much care they take in everything they do. Highly recommend! read more

If you're nervous about the dentist and even more nervous about finding a new dentist then this review is for you. My only regret was that I hadn't done it sooner. I didn't know the dentist didn't have to be stressful and painful. Exceptional care. All of the staff are friendly, courteous, patient and invested. It matters when someone cares and is passionate about their job. The office itself is relaxing and inviting. I understand why people are frustrated and untrusting of dentists. They can be like used car salesmen. That was not the experience or case for me here at KP dental. They clearly explain everything. They didn't try to hassle me or shame me into costly procedures. they were honest, patient and understanding. My previous dentist was ripping me off. He said that my insurance didn't cover anything so he could charge me cash prices at a "discount" or pull my teeth. So imagine how angry I was to find out that the previous 4 teeth he pulled would have been covered by my insurance had he ever actually used it. I'm so grateful that I'm not paying through the nose for half assed dental work I don't need. I'm so grateful to have found not just a new dentist but great new dentist. read more

I have been going to KP Dental for years. Everything was amazing until Dr. Molina went away. The new staff are rude and not helpful. They deliberately use dental codes not covered by the insurance company to overcharge their patients. Dr. Molina would never do that. The new staff are only concerned about lining their pockets, not truly helping their patients. I began going to KP Dental due to having extreme anxiety with dental visits. Dr. Molina and the entire staff made me feel safe and secure in their care. The new staff, especially the receptionist Maria, are rude. I called about a dental emergency and was initially told to go to a different dentist because the office was closed and the dentist was on holiday. I tried to emphasize that this was an emergency, and she called me back, stating they would get me in the following day. When the cost was discussed, I was told that the dental code that could be used would not be used, and that they would use a code my insurance did not cover. I asked why, and she flatly stated, That's not the code we use here. I stated that I did not have the amount they were going to charge; however, I do have insurance that would 100% cover the code that could be used. When I began to express my frustration with this office's billing practices and tried to explain that I had this procedure completed 4 separate times and was never charged, she became dismissive and talked over me. I told Maria to cancel my appointment. I WILL NEVER GO BACK TO KP DENTAL. They are not a place I would ever recommend to anyone. I am so upset at the way I was handled and talked to. Totally unprofessional. read more

they are scammers, please do not go to them. I had a credit of over 2,000 dollars on my account and all of sudden they said I no longer have it and that they sold their business but not true , they have a Moreno Valley office. my insurance company said they own them money so they were charging them for seevices never completed. lies and scammers don't get involved, it's insurance fraud read more

I was recommended here by my family and I love coming here. Staff is always friendly and nice when I come in. When I get my cleanings they aren't rough or in a rush, they take their time to make sure I'm ok. Would recommend them to anyone in the area. read more

Where did Dr. Molina and the old staff go?!??! I kept going there because of them. I always hated the dentist. Dr. Molina has been the only doctor that can calm my nerves and explained everything thoroughly to me. He always greeted me and is so soft spoken. I used to be in and out of there quickly. The new staff are so aggressive and do not talk to me. The wait was so long. I was sweating in the chair...my anxiety was all over the place. My mouth felt like it was about to be ripped apart, I felt the drill, and the suction pinched my lips and poked the roof of my mouth and gums. I am once again scared to go back to the dentist. If anyone knows where Dr. Molina is please let me know. read more

Terrible customer service. they do not value their customers what so ever. I had been going to this office for years and all of a sudden began dealing with a Mayra and it all went down hill from there. she is rude and condescending. Their loss because my entire family of 6 went to that office. so crazy how their pride gets in the way and they are willing to lose a lot of money. Do not go this office. not sure if the owner knows how much m money their "customer service" people are loosing them. Upland office was much better when I lived around the area unless they have the same people working there now. read more

I really have mixed feelings about KP Dental. I still have to give a shout out to great receptionists. They always answer phone calls with great manners (I know it's sad but many dr offices fail on this). In fact, polite receptionists along with great reviews on Yelp made me pick this place as my HMO primary. One thing I do not like about this place is lack of transparency when it comes to their billing. I notice there is another review here mentioning the same issue, so it is just not me. For example, for routine checkup, my dental plan has no copay. It is clearly written my checkup is fully covered on the insurance policy, and I even checked in with my insurance company to make sure that is the case. However, KP Dental would just tell me how my dental plan is not insurance but a discount plan, and thus I have to make payment. When I needed a filling, the charge was much more than insurance estimate. I understand HMO is not a moneymaker for the practice, but you agreed to the insurance company. I went to other dentist offices with HMO plan before, and none of them has ever overcharged me like KP Dental did. I decided to switch dentist so that I don't have to feel like I'm getting ripped off. read more

OMG I found my dental home. They have the best bedside manners and They are very nice and beautiful people. Come here if you want your mouth correct thanks KP dental read more

BEWARE insurance fraud! I went to this location a few times and every single time they tried to charge me incorrect copay (we're talking $50 when my copay was $0 as stated on card). The last time I went end of 2021 they even dared to claim my employer insurance was terminated and wanted to charge me full price. Besides the typical scammy up-selling (clean every 3 months instead of 6, etc), basic cleaning/prophylaxis was standard/no issue. read more

Absolute unethical & fraudulent billing!! BEWARE!!! I had to have a tooth removed and was confirmed when making my appointment that it was covered by insurance. Even when I checked in the day of service this was confirmed. I get a call from billing department that I owe $400! She said it was "supposed " to be collected however not once did they advise that I would have to pay anything. Furthermore shaming me because I have an "HMO" plan. I read this in passed reviews and that was another reason to confirm. Clearly they take advantage of people because they do not speak up! Absolutely unprofessional, I asked to speak to the Office Manager and said that would be her, unbelievable. And refuses to pass the message along to the Dr. This has happened before and I learned my lesson to always ask and their due diligence is to advise what the payment would be before service is rendered. Then she threatened to send me to collections since it's so easy for them. I am contacting BBB and the board to report this. read more

My daughter and I went in on Aug 4th for a check up and cleaning. The team at KP is amazing! Zully the hygienist did a great job and is very patient. read more

First RED flag. "We checked your insurance" and they tell me I have a $25 co pay. There is no co pay with my insurance. When you pay they give you a receipt with a $ amount. I asked for an itemized bill. The code they put on there was not correct. I asked the dentist if they removed bone and he said no. The billing code said Bone removed. The next billing code did not exist per the insurance company. So if you want to over pay continue to go here. I will not go back even if they are the only place left. I have never had a dentist office in all my life be so unethical. I should have read some of the reviews. read more

The staff is professional and friendly which is a great plus to a normally not so pleasant visit to the dentist. Dr Molina did a great job on putting back my crown. Great price, great service, pleasant environment. Thank you KP Dental! read more

This place used to be different they used to have great customer service they used to care about there customers but ever since they changed staff this place sucks they lie about there DR being in critical condition when the DR in fact was not cuz they fired him they lie about anything pretty much just to keep you going there pretty bad business practice if they have to lie to you just to keep your business. FUCK THIS PLACE. DO NOT GO HERE I REPEAT DO NOT GO HERE. read more

It's simple: this office rips people off. They say their insurance rip will follow up with your complaint and she never did follow up. I knew something was up when the hygentist literally shoved me out the door. Yeah, you're fired! I'm getting my dental care somewhere else. Why their rating is high is a mystery to me. read more

I got recommend by a coworker to come here and they are BIG TIME AWESOME!!! All the staff and doctor is extremely friendly and very talkative. The very first time i came in, I felt like I knew them for a long time. They made me feel very comfortable and welcomed. I went to another dentist in Moreno Valley and they did a horrible job but I didn't know until I came here and they told me to go back and have the doctor fix my crown because he had already charged the insurance. They will tell you the truth and will not just charge the insurance to get paid for something that you don't need. read more

The staff at KP Dental are very professional and helpful. I highly recommend this Dental practice. You won't be disappointed. Thank you.

If you look back into the reviews where another reviewer speaks about this dentist's unethical billing practices you will read all you need to know. You should also read the reviews for their other office which further details this issue. I was seen by this office for several appointments. They are super friendly and the dentist himself is a good dentist; however, after questionable interactions with their billing person I found out this office was charging me copays for procedures that my insurance covered and not billing my insurance for procedures performed but charging me the "copay" for them (which wasn't the actual copay. The billing person claimed that my insurance, Delta Dental, is not really dental insurance but a discount plan. It is dental insurance and if your office doesn't think the reimbursements are adequate, you should not accept it and defraud people. I was able to go to another dentist and receive quality care FOR the copayments listed in my insurance benefit booklet and an honest assessment of my needs that does not border on fraud. I did file a formal complaint about my experience. read more

KP Dental - Proof from my insurance that this office defrauded me. - Dentists Near Me - Moreno Valley, California

I drove 45 minutes to this office and let me tell you it was worth the drive. I am so terrified of the dentist and dr Molina and the staff made me feel so comfortable! Also thanks peter for taking amazing xrays! read more

This dental office is the best place to go in all areas, the dentist is very good at what he does! I have always been anxious to get in until he started working on me, it has been by far the most pleasant experience, with no pain and no issues. I cannot express how grateful I am for the gentle work and quality care. The girls that work here are also so kind, always greeting with a smile and a great attitude. One day they were running 10 minutes late on getting me back and gave me a Starbucks gift card for the delay, how thoughtful. I cannot say enough good about them, 7 months of work later I am almost done with a new mouth and very satisfied. I will not ever doubt their quality of care and work. If you want a dental office that feels like home and not a training facility this is definitely the one! Thank you KP Dental! You girls rock and also the Dr! Very truly yours, Jordan H read more

I love this place. I never like dental office but they make me feel so comfortable and safe. THANKS Kp dental.. u guys are the best ...I really recommend Becky Radu read more

I went there because my tooth chipped and I need other work. When the exam was done, they told me that I need a root canal and they wanted to remove all my mental filling. Ok. I don't have insurance and I don't have credit. All I wanted is for them to fix my tooth which is causing pain. They wanted to charge me all the work which was 7000 dollars. I don't that money and I would think they would help me wIth my current problem. So, no thank. I'm taking my problem somewhere else read more

I had a terrible experience with KP DENTAL. It took sevral weeks to get my 1st appointment. The dentist wanted to send me to a specialist because she saw a spot on my x-rays. I returned to KP Dental and saw another dentist there and was told I didn't need a specialist. But I didn't like the fact he couldn't do the work that day, but wanted me to come back a 3rd time. I'm used to going to the dentist and having dental work done the same day. I decided not to wait another couple of week because I had a broken crown. I asked for my X-rays so I could take them to another dentist and not be exposed to more radiation. I have ask at least 5 different times for my X-rays, each time being told the person handling them was out or unavailable and would call me back. I've been waiting over 2 months and still don't have my X-rays or a return call about them. My question is WHY, WHAT'S THE PROBLEM, THESE ARE MY X-RAYS AND BY LAW THEY ARE SUPPOSED TO BE GIVEN TO ME, BUT THIS OFFICE WILL NOT. Do yourself a favor and go somewhere else. read more

Second visit at KP dental, and I think we have just found our family dental office. I Like the way they operate and their customers service is excellent. They're friendly with children too. read more

Worst customer service. They don't schedule you in right. I came here for years and then they get new staff and they are horrible. I came two times for stuff they worked on already. And I'm over it at this point don't waste your time here. Go else where and pay the little extra. Because they are a rip off and don't get what you need done. Seriously don't waste your time. They gave me a gift card for 5 dollars to say sorry for the times they keep messing up. I'm over it at this point. Then they said they would need a text to me when I can't receive text from them. Worst place ever don't go here. read more

If you are looking for amazing Dentist. Look no further! KP Dental is hands down the best dentist office I have ever been to. I refer everyone I know to come here. The staff are so nice and helpful. They truly care about their patients and your dental health! I was always afraid to go to the dentist but once I started bringing my kids here and saw what amazing care they took, I decided to get a check up as well. So glad I did! I am no longer afraid to see the dentist and I even got braces! Highly recommend!! read more

Been coming here for a year now and the staff is great. Everything looks clean and the Dentists are friendly as well.

Oh my gosh this place is Amazing!!!! Found my dental place for sure . The staff and the doctor here are so nice and informative. I felt really comfortable and trusting with them can't wait to come back for my teeth clean. Peter was the one who took pics of my teeth and was so friendly felt like he was one of my friends. The ladies in the front were so helpful and respectful made me feel excited that I chose the right dentist office.Thanks everyone at KP Dental!! read more

Best dentist I been too very nice stuff to be honest I scare of the dentist but here they kept me calm an humble persizer wasn't painful and was fast for 2 molars!!! I recommend KP DENTIST IN MORENO VALLEY read more

Oh man the old doc is amazing. Didn't feel a thing during a root canal. Jessica is lovely and funny.

Omgg this place is amazing by far the greates experience of my life. LOVE the positive energy in this office everyone always make you feel welcome and they take really good care of you. Definitive reccomend this place. read more

Very friendly staff! They explain everything well and answer questions throughly. My kids loved coming here too. The clinic is also very well cleaned. read more

KP Dental - My daughter's first dentist appointment! The staff did so great with her. - Dentists Near Me - Moreno Valley, California

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Did a great job taking care of my little girl for her first dental check-up and cleaning. Everybody in the office was so helpful and kind. They really worked to be sure she didn't feel scared. I am glad that I brought her here! Thank you and we will be back. read more

Brought my mom in first time here. Very COVID safe made me feel good about letting her go in back to see dentist by herself. Appointments kept on time. She said she liked this place. And she has had bad experiences in the past with other places. This will be a nice change for her. Thank you guys so much, this rating approved by mom Mrs Martinez. I recommend people to give this place a try. read more

Excellent customer service very friendly and kind staff I really recommend this dentist office they are the best!

My family and I are patients here. Everyone there is very nice and helpful. The front office assistants are very accommodating always helping me with rescheduling my appointments. Great experience and very friendly staff!! read more

I wanted to give my five stars before I even had any work done here because their customer service and communication was already so great but I wanted to make sure the work Dr P does was also as good, and I'm happy to say this place deserves 5 starts all around. I am one of those people who HATE the dentist and this place makes you feel welcomed and relax! Even Dr P was humming and whistling while doing his work! I just had a root canal and left smiling if that tells you anything! Lol. Already have recommended them to my family and friends! Thank you KP Dental! read more

I love coming to the dentist ! I believe I have been with them for about 3 years now they have completely for me up to date on all of teeth. Every time I go in I feel extremely welcomed and assistants always ask how my family is doing. Honestly, I don't think I could trust any other dentist now. This is the place to go ! read more

KP Dental - Absolutely LOVE my dentist ! - Dentists Near Me - Moreno Valley, California