Terrible Experience -- Avoid This Contractor…read more If you're thinking about hiring Edgar, don't. My bathroom tile project turned into a complete nightmare. He promised to start with the floor but left one guy all day who tiled the wall instead -- completely wrong. The waterproofing was skipped, and the shower floor had to be dug up and redone. Worse, this person wasn't even on Edgar's regular crew -- he just found someone to fill in because he didn't have enough help. Edgar never checked the work and didn't realize the guy even brought his girlfriend along to "keep him company." The job was sloppy, unorganized, and ended up costing me more time and money. Save yourself the stress -- hire someone else

Asked for a quote for grout repair. They responded immediately, on a weekend no less. The quote was…read morevery reasonable for the proposed work. Edger is a sincere, knowledgeable and trustworthy individual.

My granite countertops are stunning! The sales staff was easy to work with and gave us a great…read moreprice! If you want stone, GO TO FRANCHINO'S!

Gina was very helpful and patiently answered our questions on countertops. She also picked out one…read morefor us that we really liked and the price was reasonable.

Fantastic service, friendly people and phenomenal results! My 25+ year old carpet which has seen…read moreits fair share of pets and kids over multiple residents is totally refreshed. Extraordinary value and they are very diligent and are willing to work with you. Thank you Continental!

I've only had my carpets cleaned so far, but wanted to share my experience in hopes that it might…read morehelp others. They only charge for what they clean so I didn't have to move all my big furniture. Bed/entertainment center/sofa we're all left in place and they cleaned around it. Bill/Kevin are very responsive, sent me an appointment confirmation, called me when they were on the way. Communication and service is 10/10. Value for the price is great, I highly recommend Continental Cleaning and looking forward to using them again in the future.

They (Matthew) just finished our floors. We had sanding and tore out carpet and added new Hardwood…read moreto the dining room. Matthew kept me informed every couple of hours what was happening next and when he would leave and return. He did a excellent job on the whole thing. He explained how to clean and care for the floor, what to use and not to use. I would recommend them hands down, I am completely satisfied. Thank you Matthew well done!

The Flooring Guys did a fantastic job refinishing our hardwood floors. They completed a color…read morechange on 15+ year old hardwoods. Our floors now look better then new. Matt was patient and completely honest in guiding us through the process. I would highly recommend this company to anyone, I got exactly what I wanted and asked for! Amy M.-Richland, WA

Jose and his crew are amazing! We have used them on two seperate jobs, one for carpeting and the…read moresecond was a kitchen renovation and flooring. He's flexible with schedules which I find refreshing since most contractors would blow you off if dates changed. He's meticulous in his work and will only produce top notch work. If you're looking for a fair contractor who produces amazing results, this company is the one to use.

What a bunch of great guys. Mt. Zion installed laminate and carpet in our home recently. They…read moreworked very hard and quickly to get this job done on two separate days. They will definitely get any future work from us. Many thanks to Jose and his crew!!

Everything went well and was super easy. Our new carpets are lovely and so soft. Thanks Donavon!read more

The reputation of its employees. When hearing about the company's behavior in recent years, and how…read morethey are handling certain situations, our families outlook is changed. They definitely DO NOT value FAMILY! I was so shocked by what they had done to one lady's family and her whole life. I am still very disappointed that they placed their own business on the line, involving themselves with personal issues they should be NO part of! Crazy how they have protected themselves and a certain employees on a pedestal. (makes others wonder what's really happening there) This isn't a fake review. It's real. Just like the family and children that are being bullied. Never in my life known any other company (small business at that), to go out of their way to make behaviors, and give no consequence whatsoever for the people who need them. I'm going to have to agree on the reviews when it comes to NOT being family oriented. I still don't understand why n what changed other than trying to cover up and hide the truth? Make that make sense?

We had SUCH a great experience with The Grout Doctor Tri Cities! From scheduling a quote, to…read morescheduling the work to be done,to the job being completed was great from this business and the owners are terrific! I would highly recommend them! My husband wasn't so sure that we truly needed the work done, but upon completion of the job - he asked "why didn't we do this sooner"? Chris had real attention to detail and very informative of the process. Below are just a couple before and after pictures.

Talk about bang for your buck. Cleaning and coloring our tired grout makes a huge difference in how…read morethe house feels. Grout Dr. answered the phone, was over for a quote a few days later, and at work the next week. They did a great job that made the house look new again, on time, on budget. Professional, personable, cleaned up after themselves and left only a flawless job on our tile floor.

Started late, ended early. Unhappy with lack of attention paid to being on center, and tidiness of…read morecleanup. Bad experience for my time and money. Reviews were requested that I initially ignored.

First off the pricing was amazing. They really pay attention to details. I am so happy with their…read morework. They have done 2 projects in my house. Can't wait for the next one.

Ken was very helpful with a project I have.I asked him about a formica remnant.He found me a…read morebeautiful large piece that worked great on a table that was let's say damaged.He gave me a great deal!! I will always go to Ken for my renovating needs. Thomas Ravella

Absolutely horrible customer service. Gave my flooring contractor the run around for a week saying…read morethe flooring would be in the next day then the next then oh it's just delayed it's being delivered tomorrow. Meanwhile they literally had no idea where the product was, zero communication except lying on delivery dates. Own called me and took zero responsibility and never offered an apology never tried to correct the situation or their actions. Tried to blame me for the situation when they literally made phone calls in front of me unable to find the flooring. My contractor couldn't believe what was going on. Cancelled my order and went to Home flooring. Home flooring was amazing. Great customer service. They ordered the exact same flooring and even $200 cheaper than Luke's. I strongly suggest taking your business elsewhere if your considering Luke's Carpet. Absolutely unprofessional, they take zero responsibility, the owner has no customer service skills or tact with talking to people. Go check out Home flooring. They will take care of you and for. Better price.

es una Conpania muy responsabre y buena calidad en en su servicio…read more lo recomiendo po su buena calidad y responsible

They are very professional very meticulous and true craftsman everyone should use themread more