i can't say enough about the guys at this place ... i can't really go into details, but i will say…read morebeing an account holder MAY have played into it a bit, but these guys went 150% above & beyond to help me when i was stuck in a terrible situation. NEVER have i received this type of stellar service from ANY place i deal with, even regularly. thanks guys! -Jeff @ Ed's Automotive Sacramento, CA

With all this rain we've been having are are still gonna have this next whole week, seemed like a…read moregood time to replace the wiper blades and get some Rain - X. The blades were easy to find and install. Did it myself, but I think they'll put them on for you for free. Rain - X is a blessing for rainy weather. Makes you have to not even use the wipers once you go freeway speeds. Easy in and easy out, no probs, that's the way I like it.

Had an appointment at 915am .asked for presmog and was willing to pay for a carburetor idel…read moreadjustment they said they cant do that.they cant adjust the air fuel mixture. Its needed to be able to make the motor run correctly and not pollute. Dont know what scam they did or are doing but the next shop said no problem we can do that. Never agin are any of my 6 cars going there.will not endorse that shop to any one period. That place is a joke! yI

Took my car in for repair and used engine change the insurance paid for asked them to check the…read moretransmission and they didn't do any more than they had to. Couldn't repair a code on the engine. All the repair shops should know how to do that otherwise they can't repair the engine. What a joke they are. PLEASE take you vehicle some where else to be fixed. They didn't change the air filter or fix the broken motor mounts. They basicallty didn't do a good job or any kind of job. BAD work and not completed correctly. Lame people who do not know how to do their job.

Kuper's has old fashion values ! Knowledgeable, kind,…read morepatient, honorable!! I personally will only go here now.. ... My service representative was very patient with my question's. Gave me good advice also. Best experience I have had in awhile with mechanic 's. I would highly recommend them..10 out of 10. Thank you for keeping my car safe !

There work was very good. They gave me a rental car so I could get to work. They made sure things…read morewhere in very good working order. The project is needed done was an intake gasket replace.

My car broke down on I-5 nearby and they stayed late to get me back on the road. They even topped…read moreoff my fluids. Brought it back to have some needed repairs and they did a thorough inspection and fixed my well used car so I can depend on it again. Highly recommend Import Auto Repair! Great value, they didn't try to overcharge me or add on extra expenses. :)

Thank you for fixing my car and getting me back on the road. Jose did excellent service.read more

We had to stop for an emergency tire blow out on our trailer and the guys that worked here were…read moreamazing. They worked hard and quick to get us back on the road. We would highly recommend this business.

Been coming here for over 13 years. They've always been fair, not recommending services or new…read moretires I didn't need. Their prices are very competitive also. Plus, they are professional and friendly. Two thumbs up!

I went here for maintenance on my 2015 Prius. Joe said just sit a while and I'll be done quickly…read more He was right. I went back a couple hours later because I couldn't figure out how to get my passenger window to roll up and switch Display back to miles because he was on kilometers. Joe fixed it really quick and didn't make me feel like I didn't know anything. If you want to go to an auto place for maintenance I recommend this place because they treat the customers like family

Our Van broke down on the way home to San Jose and we ended up in Red Bluff. We found the Auto…read moreClinic and Joe, the manager, was the best! He offered to stay late to fix the car, recommended a great place to eat and even drove us to where we needed to go. Besides being very kind, he was extremely knowledgeable and did a great job fixing out car in a timely manner. HIGHLY recommend this business.

Brought 2017 Dodge Ram in for Oil Change; 2000 miles later Luckily…read more I preformed my own oil change on same 2017 Ram. Not my imagination, The Oil Filter was ready to fall off and oil was everywhere. Total engine failure was eminent.

I lost 3 of 5 lug nuts on my right front tire on a Saturday night while on I-5 after striking a…read moretruck tire sometime before. My Insurance sent a tow truck and per their recommendation I had it taken to the Chrysler dealership. It was parked overnight and moved to the service department the next morning by staff. I was told to come in Monday morning and they wrote up and tagged it quickly. They told me they might get to it that afternoon. I walked back to my hotel down the road. I had two nights in town and was concerned about having to spend a third or fourth night so I called my brother who drove up from San Jose to get me home. Late in the day after sitting in the waiting area most of the afternoon the service manager asked me about my car. He made a quick check and assured me that unless they found some other damage this should be a quick job. I told him I could come back in a couple days and he was able to have my Subaru ready shortly after I arrived. The cost of parts was $70+ and they waived the labor. As an out-of-town customer with no service plan and another make of vehicle I had expected to go to the back of the line and it started that way but the 'service manager' stepped in to give me great service at a great price. I am truly grateful.

Worst mechanic EVER. If you are a single mom who does not know much about cars, do not go here, he…read morewill cheat you out of all your money and you will still have a broken car when you leave. Actually your car will be more broken when you leave then when you came in. My car had a bad fuel pump and I went in three times to have it fixed because each time after getting my car back from the shop, my car would not want to start and I would smell heavy fuel. I finally just had to take it to another mechanic and he said the fuel pump was the wrong model for my engine, the fuel filter was never replaced and they damaged the the fuel lines going to my pump, therefore my car has had a fuel leak for the past six months. I also have a six month old baby and when I went in the second time to get this problem fixed, he wanted another $500 to fix my fuel pump, even though he never installed it right in the first place. Plus even after explaining to him that my car is my only source of transportation to get my daughter and I around to all the doctor appointments and work, he still couldn't get my car in to work on it for another week, even though he just explained that my car is highly flammable and I should not be driving around with it because it could catch on fire,,, with my baby in the back seat!!!! He did not seem to care at all. So with $1000.00, my car came out worse then it was when I took it in. Now I have to pay another $600 to another mechanic to fix what Big Boys Toys broke and just didn't fix, but charged me for anyway. I have told all my family and friends what has happened, and I just want to warn everyone else!

I've been coming to Big Boys Toys for years. Joe is very honest and trust worthy. As a single woman…read moreand having no knowledge of auto repair, some other places saw me as an easy target but not this place. That's why I will keep coming back.