Third time here with the family and I decided to write a review for their excellent service. I've been to a few Krispy Kreme stores and this was the first one that gave every customer a free original glazed donut. We came in and they gave us 4 free donuts, one for each of us. We proceeded to sit down and order 2 large cups of coffee, and they told us that they were going to brew a fresh batch of coffee. Great! We decided to buy 4 more original glazed donuts after a while and the lady at the counter said that those were on the house too! Because apparently, they made us wait 5 minutes for our coffee. I'd give them 6 stars for service if I could. P.S. Donuts were good as usual. read more

These doughnuts are scrumptious, I go no where else but here for doughnuts. Good service and always fresh, love Krispy Kreme read more

Krispy Kreme - Coffee & Tea Near Me - Allen Park, Michigan

Don't go here when the light is on expecting a free donut... "we haven't given out free donuts in 2 years". Very disappointing.

We all love it it's like crack almost. They just dissolve the instant you're eating one. Still the best donuts in the world. Service was good but the guy tried to play on my free donut, I'm use to them just giving you one when u walk in, but nooooo I payed for 3 and only got 3 I'm like man where's my 4th you know that hot sign is on you see all these cars pulling up don't play me on my donuts man, not cool. Sorry for the run on sentence but love this place and I'm trying to avoid it. read more

Donuts are only good when the hot light is on, SLOWEST TEAM EVER! 20 minutes in line for cold donuts that were promised to be warm, they aren't even good by then read more

Not even for free! Anyone that thinks these donuts are great let alone edible must buy all their food in the grocery store freezer section. It's not bad enough that the donuts are worth eating, it's the absolutely abysmal customer service at the one on Southfield Road. Amazing how low quality is and still people get in line for it. What has happened to my world? read more

Driving back and forth from work and I never was able to catch the "Hot Now" free donut until today! Now I know what everyone is raving about! The donuts are soft and pillowy and taste like melting cotton candy straight from the spinner! When you see that sign you can stop and get an Original Glazed donut for free! Even when the sign isn't on stopping by and surprising the staff with donuts during the busy season is a great idea! I like the chocolate creme filled and the crullers; others like the chocolate or the jelly filled. Everyone has a favorite and since you can't get fresh Krispy Kremes everywhere they are always loved! read more

The worst donut experience I've had. Looked on line at their menu items, when I arrived at the store they only had about half of the donuts that were advertised, and some weren't even available any longer. The filled donuts had only about a teaspoon of filling at best. It cost over $15 for a dozen donuts and a coffee, and I consider that a bit of a costly lesson..never again!! read more

I will cross over several lanes of Southfield Rd. when the "HOT NOW" light is on for that FRESH, free doughnut. I mean it's literally right off the rack, straight from the machine. Well, not really... I don't want to cause an accident, so I'll make sure I'm already in the far right lane heading towards Krispy Kreme. I've never really tried KK until very recently. I'm a fan of any other place's glazed doughnut, but when my friend told me you get a FREE doughnut when the "HOT NOW" light is on, i tried it out. Sure enough, when the light is on, I walk in (free doughnut on walk ins only) and get a FREE doughnut handed to me. Just like that! It's delicious... warm, fresh, gooey. I can't say I'm a fan, though, of the doughnut if it's not warm and fresh. That gooeyness (I think I just made that up) just hardens and cakes on even more sweetness. I'd highly recommend stopping in when the light is on. My gift to you. read more

This was my first visit to Krispy Kreme, and I was very pleased! I had no idea about the hot light, and was shocked when i was handed a free donut upon entering. The location was clean and the employees were friendly. We ended up buying two dozen donuts that night. Free Krispy Kreme donut=Happiness! read more

Krispy Kreme - Hot sign=free donut :) - Coffee & Tea Near Me - Allen Park, Michigan

I think the most amazing thing about this place is the fact that you see the donuts being made right in front of your face with their machinery assembly line. Another great thing is the free hot donut you get just for walking in and that was a great thing in itself. For my actual (paid) donut i got a cookie and creme donut (good, should of got the yellow creme filled instead of the cake style). Overall i was never really i big fan of Krispy Kreme donuts until i had that hot fresh glazed donut, now i am trying to repair years of neglect on my part on Krispy Kreme cause these are real good (still love my mom and pops bakery donuts better). read more

There are only a two items that I will eat regularly in my car: a Krispy Kreme doughnut and hot McDonald's fries. It has been close to a decade since I happened upon a Krispy Kreme stand-alone location and thus close to a decade since I've had a Krispy Kreme. Today, the sign was lit, signaling that a new batch of doughnuts has been born, and I just had to detour. Thank you traffic jam for altering my commute home. The sweet, hot doughnut melted in my mouth. I didn't even make it to my car before this little handful of deliciousness was gone. The treat made the longer trip home a-okay. read more

Well this place surprised me. It was better than I expected and the fact that they show you how the donuts are made is so so cool, I was staring for a minute there just watching the beauty of the donuts! The donuts taste good, I've had better though. read more

Krispy Kreme - Coffee & Tea Near Me - Allen Park, Michigan

30 min wait in line at the drive through and they gave me the wrong donuts on top of it (they were filled so I couldn't tell until I got home). Third time I've come here and it seems like every time they are disorganized. Im very confused why the lobby isn't open yet. read more

I don't eat much sweets as I use too but when I do want a great donut I come here I've always loved Krispy Kreme this particular location have amazing staff there quick with your order and are very nice and polite read more

They have the nicest staff ever. The staff has never messed up an order yet. I come here often and change up my order. Even the complicated stuff they can repeat back without error the first time hearing it. Such a professional and clever staff. Also the doughnuts are 10/10 I hate doughnuts until I came here. I won't eat a doughnut unless it is Krispy Kreme! read more

Got a dozen doughnuts and wanted to go back for seconds. So tasty and perfect. It was later in the night and it was fast and great service!!

Clean, welcoming staff I must be lucky (or some1 wants me fat), everytime i ride past the light is on #yummy read more

We went to Krispy Kreme (one of my favorite donuts) the light was on and oh my! But when we went in they said "oh you have to buy the fresh hot ones." then they gave out hard cold donut holes! What happened to the free fresh hot one that made you buy a dozen fresh ones? Hope it's just this store and "The Kreme" isn't falling short of GREATNESS! So sad! read more

I mean... how do you go wrong with a KK donut? Definitely call ahead to see when their "Hot & Fresh" sign is on!!

Cali transplant and newly Michigander here, just wanted to say Krispy Kremes have always been my jam when it comes to donuts. In Cali and NY, they are starting to form hipster donuts that come to $2-3 a donut that have nice colors and names. In fact, Los Angeles recently created a $1000 donut that has real gold flakes cuz in LA, you can do stuff like that and find customers that can live a YOLO life and make poor decisions. ANYWAYS, Krispy Kreme delivers better donuts than Tim Hortons and Dunkin Donuts. Expect 300-400 calorie donuts to add to your daily count, but they are well worth the weight. If calorie is not a big deal in your life, consider the Krispy Kreme burger which includes cutting a krispy kreme donut in half and placing the patty of your favorite burger joint (i.e.: In-N-Out) and add a little salt-sugar love to your life. read more

horrible customer service, taste horrible, ordered latte got a regular coffee with cream! I downloaded a coupon from the website they didn't take it. store was closed and only drive thru was open due renovation, they could have renovated one section at a time! read more

Kripy Kreme....... I never been to a Krispy Kreme location that wasnt Heaven on Earth! All of their donuts are my favorite and there coffee is really good too. And did I mention all of their donuts are my favorite. If you are looking to satisfy your sweet tooth or just want to eat the best donuts ever created. .. go immediately to your nearest Krispy Kreme location, if the nearest one to you is a far location. ... MOVE! Always remember to surround yourself with people that force your to do better! 100 read more

Entered store, ordered two glazed doughnuts hoping for warm ones. Looked over at conveyor and saw employees doing some work on it. Thought maybe cleaning it. Employee hands me two stone cold doughnuts. Bummed, but accepting it I walk toward the door. As I hit the door I see a whole batch rolling down the line. Really? You couldn't have asked if I'd like to wait 60 seconds for fresh doughnuts? How lazy can you be? A: pretty lazy apparently. Wow. read more

Yummy donuts, a little pricey, friendly but confused service. Funny to recall how hardcore this place dominated the scene when it first made its appearance. Spreading themselves thin and over-producing their chain fronts, they're now responsible for massive layoffs in at least two countries (though I wonder if any of the Canadian branches lasted... I haven't seen one in Toronto for some time now). Oh yes, the donuts. These are not my favorite donuts in the land, but they are effin tasty. More sugary than a pixie stick, these little numbers are diabetic kryptonite. Once in a blue blue moon, I like to indulge. Recently, I stopped into this Allen Park location (not anywhere near my house, but much closer than the Troy outlet, which i THINK are the only two within Metro), cuz I promised a group of people I'd bring in some Krispy Kremes. I needed a dozen. I ordered six glazed (their prize-winners) and six of an assortment of others. THEN, i ordered one of their giant party-sized coffee dispensers. They said it came with free cups, sugar, cream, napkins, stir sticks - all aces! - and ALSO it came with a dozen free glazed donuts. I told the server that since I already have 6 glazed in my box, could she just give me 6 more and only charge me for the 6 ASSORTED OTHERS in my original box, since i didn't NEED 24 donuts, but I didn't want to bother putting back the 6 assorted. She was confused and told me that i get 12 for free. Yes, i know! I already have 6 glazed in my box, give me 6 more glazed and just charge me for the 6 assorted. She was still confused so called over her manager. I went through the EXACT SAME Laurel & Hardy act with the manager. ONLY because I was severely late for my meeting and leaving without the donuts was not an option on this occasion, I told them to hurry on with the additional 12 and cash me out. So, i ended up with waaaay more donuts then i needed... 24 krispy kremes for a party of 8 is absurd... BUT, on the other hand, they are effin tasty. yummm. read more

Krispy Kreme? Seriously What is there to review? Its the best, melt in your mouth donut around! Here's a tip, even if the light isn't on, they are often making donuts all day and you could be lucky and get a hot cinnamon roll! MMMMM read more

This place the first time was pretty good in being quick in service. I come and go through the drive-thru and it is horrible. After waiting in the drive-thru for 20 mins, they could still not have a box of coffee ready. The guy in front of me ordered 1/2 dozen donuts and it took them additional 12 minutes just to get it out to him. They still ask me to pull over and wait another 10 mins for my box of coffee. They might as well eliminate the drive-thru cause their service is better inside. I arrived at 8:45 and it's 9:20 and I'm still waiting for the box of coffee, how horrible. read more

I love this place. The donuts are always fresh. I have had the ones that are behind the glass and they are delicious. They do give out free samples. There has been an occasion where I have brought my nephew with me and they have given out a free sample when the light is on. I got my free sample too. read more

Hot doughnut sign on. Walked in and received a cold donut hole. Floors so sticky my shoes and my husband shoes stuck to the floor. Contacted corporate for answers and received no response? Sad.... wont return read more

Krispy Kreme Doughnuts beats Dunkin Donuts by a landslide. My only pick with Krispy is that when their doughnuts get a day old they aren't the greatest. The doughnuts at this location are fresh and hot off the press. Walking into the store you can see the workers making the various doughnuts through the glass window, or even watch them straight from the dining area. They have a sign outside that lights up red when they are giving out a free doughnut which will be a fresh glazed one right off the rack. If you haven't tried Krispy Kreme Doughnuts your missing out on a treat - when that light is lit up make sure to stop in and try a free fresh and hot doughnut - it won't disappoint. read more

Best cinnamon buns around. You'll need a cigarette after it. :)

We used the drive this trip and had the worst service. I was not don't with my order and they told me to pull up and I asked again for what I wanted and the lady proceeded to tell me "I know pull up". Disappointed to say the least. Love the donuts, customer service could improve. read more

Staff was super nice. She apologized for the wait and I was the only person in line and still deciding on the type of donuts I wanted. Also, I ordered a dozen glazed to go and they were taken straight off of the line - hot & fresh!!!! read more

Come on, how can you not rate Krispy Kreme at 5 stars? Anyway, I stop in here every so often while on my way to my first stop of the day for work to get some coffee. I always appreciate the free glazed hot donut right off the line that they give me each time. I decided today to try their limited time "Caramel Coffee Kreme Doughnut". Folks, you've got to try this as many times as possible before they stop selling it. It is a glazed donut topped with caramel and coffee flavored icing, and the donut hole is filled with some sort of coffee flavored creme. Nice job! read more

You really can't beat the donuts. Of all the "donut places" around, and all the fancy donuts you can buy, Krispy Kreme originals are the best in my opinion. They usually box them right off the line, and they're phenomenal. read more

We stoped in yesterday when the sign was on for an amazing free donut, so we thought. Much to our disbelief, we were handed a 1/4 ripped up donut. This was the worst experience we have ever had there. The staff was rude and the entire thought of going there was a mistake. read more