Place has taken a down turn. Soda fountain out of product and my buddies had to wait 15 minutes for…read morethem to attempt to replenish coke only to then have to dispense from another machine behind the counter. That made no sense. Then my order of boneless Buffalo wings were not only cold but ridiculously small for 5.99. Just horrible service.

We got two 4 finger plates last night and the coleslaw had completely gone bad, I'm talking rotten,…read moreterrible can't get the taste out of your mouth. So we called in and let them know hoping to get a remake since the coleslaw taste had spilled over into the chicken, fries, and toast. 0 customer service training I suppose by the response I got, finally after 10 minutes of waiting on the phone for a manager I was told that I would be able to pick up remade items the following day, when I went they gave me two tubs more of their sick rotten coleslaw and no other items , no refund. It's experiences like these that make you want to cook at home and never eat out again.

Culver's is a fast food chain, so with that always comes a grain of salt on expectations, both with…read morethe service and quality of the food. But I do have to say, the workers at this Culver's are some of the sweetest and most pleasant I've experienced! As for the food, it's same old same old from any location. Once in a while a butter burger sounds good from here, and of course their cheese curds are well known. My favorite is probably their custards, it's a nice change up in a dessert that's still different enough from ice cream but just as delightful. This location is very new so it's pretty spic and span, super clean and tidy.

I've never tried Culver's and this was a great experience. Line inside backed up some so they added…read moresome cashiers. We ordered a burger, tenders, fries and curds. The staff were friendly. The food was hot and fresh. I thought the taste was great all around. Restrooms were clean along with the rest of the restaurant. And as we were leaving we decided to get ice cream. The malt I got was great. Definitely recommend for fast food.

I'm not sure what's been going on here lately but the quality of food and customer service has…read morereally gone down. The food always seems to be burned/dried out (probably sitting on the grill too long or dried out in warmer tray) and our fries are never full regardless of the size we order. There's an obvious difference in customer service between the older generations that work there and the younger ones. I understand that some of these people are kids and learning their first job but we've had several instances in the drive through where our card is taken and food is given without either person even saying a word. We make a point to say things like "hi how are you" and "thank you have a good day" but some of these have even failed to yield a response from them. Again that's our experience with the younger ones. The older workers are always much more engaging and professional. I didn't even have Yelp prior to today, but I'm so tired of this being a repeated occurrence so I downloaded it solely to leave this review. When we want McDonalds from now on, I'm going to another store. To pay $13 each meal and have this lack of quality and quantity is just completely unacceptable. Pic of 1 fry is from 1/27/25. Pic of 2 fries is from 2/14/25. There have been many other instances of this occurring but it wasn't until recently that I decided to start documenting this so I could report/review what's happening.

This McDonald should have the best time for getting customers out of drive thru ... literally you…read morecan have one cheeseburger and you got to park this morning they had 5 cars parked asked me to pull all the way around building and park in # 6 spot knowing they had 5 cars parked I just asked the manager at the window for a refund as I had somewhere to be and 5 cars already sitting time was not on my side .... She said hold on 45 seconds later she comes back w a bag of food... get to where I was going and it was 1/2 the other my fault I should have checked the bag .... 8/15/25

I've lived in Lakeland for decades. I've heard about this place for years!!!!! They advertise like…read morecrazy. Finally went there today and it is absolutely delicious!!! The Sweet Caroline is good. The bread was fresh. The ratio of meat to bread was good and the service is great. We also had a "child's cheeseburger" and fries. The child size is deceiving because it's full-size and plenty for an adult. I don't know how thick the patty would be for an adult hamburger but the patty was good on the child size burger. The bun was so good; it was buttered and grilled. Perfectly toasted! The store portion has plenty of authentic Italian products you can buy and take home. You can also buy some pre-made Italian dishes to take home and bake. Sad I didn't try this place earlier in my life but I'll be back! They also have a large variety of pre-made and freshly make cookies, cupcakes, cakes and Italian desserts to choose from.

We were looking forward to some delicious food after reading various reviews ... unfortunately, we…read morewere not impressed. While the counter person was very helpful, the food left much to be desired. First, the Italian sub is only available cold and lacked taste .. the cheese had zero flavor, there was no seasoning or herbs to speak of and the bread dry and bland as well. SUBWAY subs are much more tasty. The garden salad's Italian dressing consisted of too much vinegar, zero olive oil and absent any spices or herbs. Finally, the chocolate eclair was too rigid and the custard bland. Very sad because we had high hopes.

Highly recommend! We ate breakfast here 2 days in a row, which we only do when we're super…read moreimpressed with place! Great food, quick friendly service and reasonable prices. Enjoy

Metro Diner in Lakeland is everything a great diner should be--and then some. From the moment you…read morewalk in, you're greeted with a warm, welcoming vibe that makes you feel like a regular even if it's your first visit. The food is outstanding--fresh, hearty, and packed with flavor. Portions are generous, comfort food is done right, and everything comes out hot and exactly the way it should. You can tell they take pride in what they serve. What really sets this Metro Diner apart, though, is the service. The staff is friendly, attentive, and genuinely happy to be there. You're never rushed, never ignored, and always checked on just enough to make the experience perfect. Whether you're stopping in for breakfast, lunch, or just a great cup of coffee and comfort food, Metro Diner Lakeland delivers consistency, quality, and hospitality every single time. Highly recommend--this is one of those places you keep coming back to because it never lets you down.

Food is still definitely fresh. The chicken was kind of greasy though. Everything was good. I still…read moreprefer the chicken to be crispier personally. My husband got the spicy tenders and I got regular crispy ones to share with my daughter. The fries are tasty and the macaroni and cheese is super cheesy and delicious. Service is fine, it was late and there weren't a ton of people seated to eat. They have kiosks to order from and no one was at the front counter so we did that. We asked someone to wipe the table down since it was greasy and had crumbs and he came out quickly to clean it for us. The food took a little bit of time, but like I mentioned before - it was all fresh. It was quiet and the ambiance was fine for us. Not much noise so we could all hang out and talk.

Food is great but when you go through the drive through make sure to check your food before leaving…read morebecause I got home and opened my bag to a missing large fry. I usually check but they had sealed my bag with tape this time because I tried order ahead on the app so you would think they would remember to put the fries in the bag before taping it sealed...nope I paid 29.94 all I left with was a sandwich, some tenders and a milkshake. Too expensive to forget the fries:(

I'm giving this location five stars. But it's just a Taco Bell, you say? That's true. It is. The…read morefood is fine and dandy, and it's one of those double restaurants where you can order either Taco Bell or Long John Silvers. When you're with two picky kids, it's nice to have options. But the super clean dining room, accurate order, fast service and dandy food aren't why I'm giving it a five. It's the staff!! These people were so nice and friendly. One gal in particular went out of her way to be sure we were happy and to help the picky kids find something they'd like. During down time, she was out and about in the dining room cleaning up and keeping busy. She even came by our table to make sure we were doing well. Now, I know it's just Taco Bell, but it is so nice to see a young gal work as hard as she was working and still have a smiling face. Her name was Madison M. and SHE is why I'm giving the five stars. Oh, and that sweet tea is the bomb diggity!

"Taco Bell Achieves Breakthrough in Drive-Thru Time Travel"…read more Hello Taco Hell management, Tonight I had the honor of participating in what I can only assume was a live-action endurance event disguised as a Taco Bell drive-thru experience. At around 10:30 PM, the dining room was closed despite the location allegedly being open until 2:00 AM. Naturally, this forced every living soul in the surrounding zip code into the drive-thru line, which was wrapped around the entire building like a boa constrictor made of brake lights. The truly impressive part, however, was that the line did not meaningfully move for over an hour. Not 10 minutes. Not "wow this is slow." A full hour-plus of spiritual reflection and vehicle idling. Meanwhile, inside the restaurant, employees appeared to be carefully tidying the already-closed dining room like they were preparing it for a royal visit instead of addressing the automotive refugee crisis outside. At one point I genuinely considered whether I would reach the speaker before retirement age. The best part is: I have video evidence of this majestic operational achievement. Look, I understand being understaffed and overwhelmed happens. But if the dining room closes 3.5 hours early, maybe the drive-thru should not immediately transform into a post-apocalyptic waiting simulator. I mostly just want someone to know how absurd this experience was, because honestly it crossed the line from frustrating into performance art. Thank you for your time, and please check on whoever is currently still trapped in that drive-thru line. P.S; I only visit Taco Bell when I'm stoned and this experience blew my high. So y'all wasted my gas money, my weed money AND my weekend. Thanks for that.

Under new a new management team, the night manager Denise is very helpful. The A.I. messes up the…read moreorders a lot but she fixes it every time. Very friendly staff. It's good to feel someone's making sure the orders are correct.

I asked for a BBQ sauce packet. I was told it .$54 This is…read morecraziest thing I have heard this week. It is time to close this restaurant. Because they are nickeling and dining customers. So all customers need to check there bills. Because you were probably overcharged for food orders. .o5 here .55 there. It adds up.

I am not a fast food person, and Hardee's is not somewhere I'd usually pick even if I do have fast…read morefood. However, something I have always loved here are the cinnamon raisin biscuits. Yummy, soft and sweet biscuits with vanilla icing, it used to be the perfect treat once in awhile. Sadly they had discontinued the biscuits a few years ago which was so disappointing- but recently they had brought them back! This Hardee's I stopped by here and there to again enjoy the biscuits, which they'd make fresh and it was a great experience overall for a fast food spot. But now they've again stopped selling the biscuits so I hope they'll one day again bring them back.

Employees lack of respect and customer service is an understatement. Tiffany P. was taking my order…read morewhile I was inside and was having a side conversation with her co-worker and said the F word at least 5+ times. When she finally got my order she said "okay, you can pay" and then turned around and didn't come back. I paid and stood there for 2-3 minutes while being ignored until I eventually just walked away. When my order was ready they then started arguing over "who's food this is" because Tiffany never communicated with the team that I had ordered. The BLT chicken sandwich was beyond sad and the tomatoes on it were strictly end pieces. If I could leave negative stars I would.

Just came from the dr's office and I wasn't feeling good. That when we encountered Fred at…read moreChick-fil-a and he couldn't have been nicer and helped myself and my family with the menu and ordering. He checked back to make sure are order was correct and it was perfect. I had the chicken sandwich with Colby jack cheese and macaroni and cheese. Everything was hot and fresh and good. My Mom had a bowl of the chicken noodle soup. She loved it and it was nice and hot. My brother Jonathan had the nuggets with ranch and fries. He said they were on point! The ambiance is a little better and definitely cleaner than a normal fast food place. Hope to see Fred there next time we come in the restaurant.

I usually get a grilled chicken sandwich-hard to mess up. Husband and I got something erroneously…read morecalled chicken nuggets. They were bits of fried bread crumbs with barely a mouthful of chicken in all 8 nuggets. The pic someone posted with an m&m to show the size was not kidding. I'm totally turned off of the only fast food restaurant I thought had edible food. Really, really bad. Oh the fries were good for one extra star. I don't see any management paying attention to these reviews. They should.