Mannnn this food didn't miss! I got the snow crab, shrimp, and lobster combination bag and…read moreeverything was spectacular! Red potato just melted in my mouth! Snow crab was cooked to perfection and slides out the shell with ease! Customer service 10/10 and I will be back next time I'm in town!

I rarely write reviews, but after spending over $250 celebrating my friend's daughter's 16th…read morebirthday at Shaking Crab, I felt compelled to share our experience. From the moment we arrived, the hostess, Milk, was incredibly friendly, welcoming, and professional. She made us feel valued from the start, and throughout the evening she continued to provide excellent service to every table she assisted. She truly deserves recognition and a promotion. Unfortunately, our assigned server provided one of the worst dining experiences I've had. After taking our food and drink order, she returned only with our drinks and then disappeared for 15-20 minutes without checking on us. My friend's daughter's entrée arrived before our appetizers, and our appetizer--fried hard chicken wings--didn't arrive until about 20 minutes later. When we asked about the delay, the server said it was because we requested the wings to be fried hard. She then made a comment about "Black people in the kitchen cooking." Whether she intended it as a joke or not, the comment was unprofessional and made us uncomfortable. Because of the poor service and attitude, we asked if another server could assist us. While Milk continued to be wonderful, another employee with purple-blue hair was also very rude when we asked for assistance. Her attitude was dismissive and unpleasant. Later in the evening, around 11 p.m., I asked a staff member near the kitchen if they had lids for our seafood buckets. She responded "No" with an attitude. I then asked if they had to-go cups, and she said they did but claimed she was off duty. Less than 30 seconds later, she went behind the bar and began making and serving drinks, which made her response even more confusing. Shortly afterward, she began arguing with my friend at our table for no apparent reason. At that point, we asked Milk to get the manager. The manager came over, sat down with us, listened to our concerns, and apologized. He explained that he was actually off that day but had come in to help support the restaurant. We appreciated that he took the time to hear us out and said he would address the issues with his staff. The food itself was good, but good food cannot make up for poor customer service and disrespectful attitudes. We wanted this to be a memorable celebration for my friend's daughter, not an evening spent dealing with rude employees. Customer service is just as important as the food. Sadly, because of the experience we had, we will not be returning. I hope management invests in better customer service training because employees like Milk show what great hospitality should look like, while others left a very negative impression.

Service and food was great. We got seated right away and our server checked on us oftenread more

Very Disappointing Experience…read more Unfortunately, the service at Thyme Restaurant was horrible. We waited about 30 minutes, only to have someone come back and tell us it would be another 30-45 minutes before we received our food. We were so disappointed that we never even got our food so we just decided to leave. Another issue was the drink menu. The menu listed 14 draft beers, but the waitress told us they no longer offer them. If they're no longer available, why are they still listed on the menu? On top of that, the menus themselves were dirty and sticky, which was very unpleasant. All we ended up having was one alcoholic drink and one beer, and our bill was $29, including gratuity. In my opinion, this restaurant is extremely overpriced, especially considering the level of service and overall experience. I understand restaurants can get busy, but the excessive wait, poor communication, outdated menu, and dirty, sticky menus made this a very disappointing experience. I gave one star because our drinks were decent, but unfortunately, that was the only positive part of our visit. I will never go to Thyme On The River Restaurant again.

I don't understand why this restaurant gets bad ratings from some folks. The only real problem in…read moremy opinion is like all of Downtown Norfolk's restaurants, no place to park. My wife and I took advantage of Norfolk's Restaurant Week to enjoy a romantic evening, coupled with great service from a very attentive waiter. $45 each for a 3-course meal in a intimate cozy dark setting with great jazz music in the background. 1st course, she had the marvelous She Crab Bisque, especially the hint of sherry. Perfect. I enjoyed the four Fried Oysters, Fried flawlessly without the bivalves becoming rubbery. 2nd course, my wife enjoyed the Peri-Peri Chicken Penne. The breast of chicken was moist throughout, not dry. The penne pasta with the Romesco Cream Sauce was very creamy and delicious says my better half. I tried the Fried Catfish. A bed of creamy Grits; then some Braised Collards stewed perfectly with a surprise - pieces of Ham Hock meat imbedded - on top of the Grits; then on the very top a perfectly fried huge piece of Catfish filet with Key Lime Remoulade sauce on the side. A pretty presentation. If you like Catfish, this is a wonderful entrée. It still amazes me how the food I grew up on as a son of the South - except for the remoulade - is now haute cuisine. I also ordered for dinner a Perfect Manhattan made with Maker's Mark. The bartender was spot-on, a great cocktail. My wife enjoyed a glass of crisp dry California Pinot Grigio with her meal. Our 3rd and final course was the creamy death-by-chocolate chocolate mousse for me, while she enjoyed the wild berry sorbet that was palate cleansing and delicious. By the way, the restaurant also has a Speakeasy type bar area downstairs. Our romantic evening went perfectly. Norfolk Seafood Company is one of my favorite places to dine in Norfolk.

Not really sure why this place has low ratings. We went there for happy hour and it was fine. I got…read morethe sangria hibiscus that was part of the $6 happy hour cocktails. It was pretty strong but not too sweet. I didn't taste much hibiscus so I'll get something else next time. For food we got the dozen happy hour oysters, oyster Rockefeller, crab roll, buffalo shrimp, and goat cheese dip. Everything was pretty good. Oysters were big but a bit on the brinier side. Buffalo shrimp was surprisingly very flavorful and it came with a ranch/blue cheese dressing. They also gave us complimentary corn muffins which were SO GOOD. Even though we sat at the bar, the service was still really good. The bartenders were very attentive and checked in on us several times. It was a little dark in the basement but I got used to the lighting

This place was empty upon arriving. We were seated immediately and our drinks and food order was…read moretaken promptly. Drinks were brought out to us almost immediately while the food took around 10 minutes to arrive. It's wings and fries, nothing too complicated, but they definitely brought their A game. Overall I give them both a 8/10 and I'll be back for more real soon.

Oh my word, that was a roller coaster. Dakota singlehandedly earned this place 2 additional stars,…read morebecause I was about to give this place a 1 star. I sat for 15 minutes in Tee's section without anyone coming to the table. I even asked the hostess twice and she said someone was coming soon. They weren't busy or anything. The music was way too loud, and they were playing some really old music. As I was walking to go ask the hostess the 2nd time, Dakota asked me if he could help. I moved to his section and ne of the best waiters I've ever had. The food was just ok. The sangria, doesn't come with any fruit, but Dakota added some cherries and oranges for me.

I ordered female crabs, but half turned out to be male, and they charged me the female price. They…read moreremoved the apron for all of the crabs so you cant identify the males from the females. Very deceptive. Keep in mind that I ordered from this place alllllllll the time so the minute I saw the tray with that part of the crab removed I was suspicious. I mean come on "People are not stupid." And they are foolish to think that no one is going to notice that.

The seafood here is exceptional, offering great value for the price. My boyfriend enjoys their…read moreseafood while I opt for the wings, which are consistently delicious. The staff is attentive and efficient, making for a pleasant dining experience.

Very good. Then garlic butter sauce wasn't too salty. It had a good flavor. I enjoyed it.read more

I visited this place Saturday, after experiencing racism at another place . Didn't mention it to…read morethe staff . My service was outstanding upon entrance the service was absolutely amazing. I highly recommend this place amazing service staff and environment loved I will visit it again . By the way I'm a picky eater food was amazing

I went straight from the airport to this community gem! The food was made to order, so no fast food…read morehere, but who wants rushed good food right? This isn't a place to go for a date out. If you can, order ahead, but if not, the wait is reasonable. I had the seafood platter and lobster sandwich. They were both very filling and tasty! I topped everything off with lemon cake and baked potato cakes! An outside vendor makes them and they aren't cheap ($7), but very good! Parking is across the street if you're lucky to find a spot. Workers are very kind and give great advice on what to eat. I would definitely go again!

I arrived at 4:04pm on a Tuesday with my family. The parking lot is really small and I was lucky to…read moreget one spot. Inside, there was a line. A staff told us that wait time came reach to 50 mins due to walk ins and online orders and all food is cooked to order with 2 chefs. I chose to stay because I already knew what I wanted and didn't want to spent time trying to find another restaurant in the area, especially with 2 kids. There is a small seating area. When we got to host stand to order, I was told that Grits and waffle cut off at 4pm daily... this upset me because I had looked at menu prior to coming and that's what I really wanted. Im visiting from out of state, so it's not easy to come back. I ordered at 4:17pm. We were seated after ordering. The process is interesting. Around 4:23pm, I saw another table get chicken and waffles and it just irritated me because that's what I wanted. Plus, I was very VERY hungry at this time. The menu really should indicate time cut off for food. Also, pasta doesn't get sold until 2pm. Kids shrimp came at 4:56 and kids chicken came a couple minutes later. Kids meal come with caprisun. Seafood platter (my meal) came at 5pm. The staff was friendly and the food was enjoyable, nonetheless. Service could've been better. I would return for the food.

I used door dash to order from them as i was leaving my work site and heading back to my hotel…read more Once the food arrived I was impressed. It was meant to be poured out on a table or large platter. It was provided in a thick see through plastic bag inside of a thicker bag tied in a knot inside of a brown bag. It also contained alot of napkins a d plasticware. I ordered 1/2 lb shrimp, 1/2 lg scallops, 1/2 lb sausage corn and potatoes in butter. The taste was amazing. If they were closer I would dine in. I definitely recommend it to anyone in this area.

We find ourselves coming back here even after trying other places. The food here is always…read moreconsistent in flavor! Our go to for seafood boil and Juicy special for flavor is always so savory! The service is always quick whether we are dining in or calling in our order for pickup. The restaurant itself is quiet, has a bar, and plenty of big screens through out to watch a variety of shows and or sports! The drinks are always satisfying as well, the Poseidon Punch is our favorite drink. The staff is always great! The only negative is that they never have King crab despite it always being on the menu.

I tried BayBay's cause I know a Baybay. I really wanted to like it, but I was disappointed. We…read moretried the whiting fish, porkchops, cajun wings and fried jumbo shrimp. I liked the shrimp. At some point I may try something else, but right now it's a No for me, dog. (That's a show reference)

I gave it a 4, not because of the food. The food was tasty and a good amount for the price of what…read morewe ordered. What bothered me a lot was the heat. No AC on a day of over 100° is insane. Besides that, it was worth trying.

The first impression wasn't great but the food was exactly what I was craving…read more I ordered a combo which included potatoes, corn, sausage, green mussels, black mussels, and lemon pepper sauce. Everything I had was but delicious. It was also a big mess, but I expected that. I was glad the potatoes were soft but still solid enough to maintain their shape. It would have been a bigger mess if the potatoes were too soft. I'm not sure why there was a police car parked outside but that was definitely a surprise. I think the officer was on the phone(?) with someone but it wasn't obvious so people seemed to keep pausing to figure out if he was speaking to them. When I got inside I saw a big group which seemed to be a bit annoyed because they couldn't get seated until the rest of their party arrived. I do understand restaurants wanting to seat the whole table at the same time but it did make the entrance/exit a bit crowded for everyone else. I didn't look around inside too much but did see empty tables. I approached the two people at the front desk about my pick-up order and they pointed me to a different pick-up desk (with two more people there). They had maybe ten bags of pick-up orders but were able to find mine quickly. I was pretty glad to get out of there quickly and enjoy our food at home.

Me and my daughter decided that we were in the mood for crab boil. I did my search here on Yelp as…read moreI always do to find out what the ratings are disinfected. I'm gonna need elite Yelp member I had to make sure stars were correct and boil, basic food had the highest stars we got there. It was a little rowdy. Some kids were crying, which is always annoying in a restaurant I'm just saying come on people. If you know your kid is a screamer pacify them something anything nobody wants to hear a screaming screaming kid that's like a screaming kid on an airplane AnyWho back to the restaurant. I really enjoyed my time marry me, and my daughter sat down. We were seated within a couple of seconds our waitress came over as she was bubbly amazing. She had recommendations. She gave us feedback. It was fun. We even had the opportunity to take a to go bag with us and she explained anything that we did not understand. I will definitely be coming back here with friends and family because the food was seasoned correctly. I ordered a half pound of everything shrimp, scallops, crab legs with the.