Its a staple the restuarant is just okay in a pinch. I wanted a hot dog it looked like it was…read morefried instead of grilled. The fries are a solid.

Lunch service might be different than the late night rush BUT overall it was good. I was in and out…read morein less than 5 minutes, I hate using the drive thru because the speaker is terrible and gives me anxiety lol Burger, fries, nuggets and a drink for less than $10.. it was all hot and tasted just fine for the price. Good experience overall, no complaints!

We had a mediocre experience. I think that our mediocre experience was due to dropping by on a late…read moreFriday night, and it seems that Cook Out is the place to be for light-night bites. Although our wait time, to place our order and receive food took longer than expected (30ish minutes), the food was pretty good. We were pretty simple in our orders in that we had two double cheeseburgers, fries and two shakes. While our food was fine, I would not go out of my way to dine or pick up food from here. Compared to other similar places in the area, I thought the prices and the amount of food were fine.

This location has the most absolute worst service I've ever experienced. The girl at the window…read moregave me the wrong order x2. I order 3 ingredients on my burger (cheese, mustard & pickles). 1st order had lettuce and the 2nd order had onions. She told me that I ordered it that way & she wasn't going to argue with me. Excuse me. Like I would order things that I don't even eat. I'll never eat from another Cookout.

If I could give this place less than one star I would 100% do it. Waited in line for 23 minutes (no…read morecars in front of us and no customers inside, totally empty parking lot). The person who took our order in the drive thru was very rude and didn't talk in complete sentences, examples- "you ordering?" and "total is $16 and something" and completely ignoring us at the window for a while as well. Seems like the people working today are trying their hardest not to work. Three cars in front of me left after waiting without food. I'm so confused about this whole experience because usually Wendy's has better customer service. Our order was wrong, ordered 3 jr. cheeseburger deluxe, all had bacon on them, one was a double cheeseburger. I don't eat pork so they all went into garbage. Never going back here, thought I was on punkd and looked for the cameras to come out.

i seen workers that were inside doing absolutely nothing and had a line of cars waiting to place an…read moreorder. no one ever came. some people pulled off including me. needa give me gas money for wastin my damn time

Had to get my Fix! Love this place! Always get the Roulette Box to feed the family with a little…read morefun too, lol. Fantastic service. See you all Soon Again! Love this Spot!

I first discovered this chain when I saw this location open up in a nearby lot across the street…read morefrom where I was one night. The wind from an incoming rainstorm knocked over the giant inflatable chicken outside. I made up my mind right then and there to stop by for a visit one day. When I finally got around to giving it a try, I dined in and was only semi-pleased. The staff were very nice, as the district manager was there at the time. The chicken itself can get quite chewy and hard to bite. The sauce is OK at best. The fries leave a little to be desired. The spiciness levels are very noticeable when requested at high volumes. I like that they offer slices of pickles with everything you order. The bread isn't too bad, as long as it's not soggy. When you order one of the Mozzarella Cheese Planks, they give it to you in a little box with a cup of sauce, a slice of bread, and a couple of pickles. I was not expecting it to have such a presentation and I have to admit, the charming nature of it almost brought a tear to my eye. It was just about the cutest damn thing I've seen in a long time. I mean, who thinks enough to do that!? Just pure thoughtfulness, that's what it was! It is VERY loud inside and the music choices aren't great. The interior is very flashy and riddled with graffiti-styled "Art". The one on Battlefield is a little better food-wise, I have to say. Which is disappointing. Maybe I'll give this one another try in the future. I still feel bad for the giant inflatable chicken that fell over in the parking lot that night. A force of nature shouldn't hinder the efforts of plastic poultry that's just trying to get the word out about Hot Dave and his line of spicy offerings.

Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone, so without further explanation let's begin!. I don't dine at fast food spots often but if I do it's on a rare occasion that I may have the taste for something in particular. This place is a stand alone restaurant that has a drive through and a walk up window that you can place from, so it's cool to have more than one option to place your order at!. I would recommend and return here if the situation presents itself!.

Used to go here for a period of about 3 months, years ago…read more It was okay, I liked the food. Drive-thru lane was very narrow. It was mostly fine back then.

Sheesh! I haven't visited this location in about a year. My reason for going is because my family…read morecannot break away from this chain. I'll admit the fries can be addictive and I catch myself stealing at least 10... I figured they wouldn't miss any... five from my mom and five from my daughter. Well, my family put in a request last week for food that totaled over $17. I brought food for three people... I cringed at the total. But my family asked and I agreed to stop here. This store features a two lane drive thru meaning, you can choose from two lanes to drive up and place your order. Well I chose the lane with the fewest cars, but the other lane moved much quicker... how is this even possible. I pulled up to the speaker... placed my order... I had to repeat my order three times before the order taker comprehended everything. Super frustrating... I get to the window to pay... really quickly. Well I guess it was really quickly, because I noticed other cars ahead of me and in the other lane were parked in the parking lot... waiting on their order. I figured too bad for them, my order was simple so no way was I getting parked... As soon as I pulled up to the second window I was told to pull up the third spot and someone would bring out my order. Aye yi yi!! I waited about five minutes... an employee came to my car and asked that I confirm my order as he stood there with a bag in his hand... It wasn't my order. Another three minutes went by... my order finally arrived. Sheeeesh! This visit was unbelievable and the time that it took to receive my order, super crazy! Would I recommend you come here... go at your own risk. This store is located off of the busy Airline Blvd. Other eateries are nearby such as: KFC, Taco Bell, Cookout, Wendy's and a few more. A gas station is nearby too. The customer service was super mediocre. Therefore, do not come expecting over the top customer service or fast service. Pack your patience. Have fun and enjoy life :)

Placed my order at the kiosk, and then stood there for 20 minutes while employees laughed joked and…read moreplayed around with each other and completely passed me by not even bothering to ask if anyone help me. There 2 employees one went behind the register I supposed she was coming off break and was going to take my payment but NO her little employee friend jumped in front of me and started ordering a 6 piece and a drink. The level of rudeness and unprofessionalism on display at this "fast food" restaurant is off the chain. After about 15 to 20 minutes someone finally asked if they could help me I simply said "no I go so.ewhere else" and left. This particular franchise is in DIRE NEED OF LEADERSHIP, WHO EVER IS INCHARGE THERE NEEDS TO BE REPLACED.

0/5 stars. This place is unbelievable. Definitely worst place on customer service. Don't know about…read morethe food because by the time I got it, I lost my appetite from how upset I was with their workers there. Save yourself the time and go somewhere else. Waited over 30 min. Ended up going inside even though I ordered at the drive-thru. If you make the mistake of not reading the reviews before going to this Popeyes I feel for you. I didn't read the reviews until I now. Wish I would have so that I wouldn't have had such an awful experience. God bless your soul those that come to this Popeyes.

Waited 35 minutes for 12 wings with 'sauce'. This is what I got. The worst customer service I've…read moreever received and waste of money

Been going here for years and time and time again there are employees who are extremely…read moredisheartening and rude at the drive in. It's unbelievable. Even the nicest one has become terribly rude and nasty at the window. And each time I experience a rude encounter I tell myself that I'm never going back; but I do out of convenience. Yesterday I learned my lesson when I was treated like trash to say the least. Ordering my food was meet with huffing and puffing over the speaker. First window, rolling of the eyes and the window's slide was slammed after I was given my receipt. Next and last window was a riot. More rolling of the eyes, rude tone and when I asked for ketchup I was given a glance as if I was less than trash. Today at 7:30am I'm at the ODU location and was met with smiles and giggles through and through. Every window a smile. Every window has good energy flowing As much as I love supporting businesses a block away from my house, I'm going to unfortunately never return to London location in Portsmouth . I'd rather drive three point two miles away for the smile's and giggles at the ODU location.

Before I begin let me start off by saying that this review is based solely upon my personal…read moreexperiences and my personal experiences alone, so without further explanation let's begin!. This review is about accompanying a co worker only! I don't eat McDonalds, personal choice.. for those that do.. enjoy! Newly renovated restaurant, dual drive throughs, private parking lot, plenty of food choices for those that are interested in eating here. My grandkids love McDonald's!!!...

I did not know about this place! Their veggie burger is even fantastic. I'm so happy with this…read morehidden gem! The service was amazing and always helpful. Very clean atmosphere and I highly recommend finding this spot if you have the time. Thank you for a wonderful meal! You all Rock!

OK on the request of my son let me preface this with my middle son. My oldest son is very bougie…read moreabout where he eats. My middle son has his preferences and burger. Haven was one of them. I found myself on that side of town noticed it was close by so I called my kids and asked them what they wanted from Burger King after spending $65. I was honestly not impressed to me. Their burgers are regular burgers. There's nothing over the top. There's nothing that stands out. My son swears up and down. It taste like a Cali burger, and because he kept telling me that I'm in my mind was thinking in not the case I don't know what my son thinks of Cali burger taste like I must ask him when I get back to the house at some point in time but this did not hit the mark for me. Don't get me wrong. The service was immaculate. The staff was friendly accommodating, but we came to the food Dave flatline it taste like a regular of a burger. I probably would've got more flavor from Burger King. I'm just saying.

This was an excellent experience! The food is very good pricing for the freshness and portions you…read morereceive. My family was really happy and it was great to have some variety in the menu. When I picked up I had just been told to use crutches so I couldn't carry anything out to my vehicle. They really went above and beyond to bring my order to my car due to my disability. They don't have runners but really helped me from making a mess and trying to manage one container at a time in a reusable shopping bag!!! Amazing customer service.

I work right down the street from Eddys Express. I've been going there for over 20 years. The…read moreemployees that work there are like family to my wife and me. I eat lunch there sometimes 2 or 3 times a week. Sometimes I eat there and my wife orders dinner from there the same night. Im okay with that I'll find some different to mix it up. I recommend the Singapore pancit. I also like the Bourbon chicken, General tsao chicken, love the hot and sour soup, beef broccoli with garlic sauce. I could go on and on about the food. If you dont feel like Chinese try the Philly cheese steak with fries.