This is one of the only laundromats in town and, because of its proximity to my home, is the one I…read moreuse when I need to wash clothes. Things of note: -The owner is in here most days cleaning and checking on things, so the property and machines are well taken care of. -The owner has his phone number printed on a pink card on every machine and lives nearby so he is available to expeditiously fix any issues that may come up. -Only on one occasion did I have an issue with a machine (it didn't drain the water from my clothes so when I opened the machine, they were all sopping wet still). I remedied this by just tossing my clothes in another washer and giving them another cleaning. I never experienced this issue again and have been there countless times since. -The machines only take coin (quarters) but there's a coin machine inside so bring your cash! -Plentiful seating, laundry baskets to transport clothes from washer to dryer, and folding tables. -The laundromat is reliant upon one ceiling fan to cool down the space so during the summer, it can get pretty hot. If you plan to stay while your load washes and dries, plan to bring a book and a cold drink then go sit outside on the steps outside to enjoy the breeze. Nice, helpful owner, clean space, well working machines... all in all, a good place to do your laundry! ($3.25/wash; $0.25/5min on the dryers)

I put my laundry in at 11 AM, made a note of which laundry my wash was in (6th from left) and which…read moresign it was underneath, stepped out briefly, come back in to find my laundry essentially dry, in the 5th washer from the left, and the 6th washer with a pool of water sitting in it. Don't want to play these games with a business. Look elsewhere for a laundromat.

Clean and friendly! 20$ per load to wash and dry! $$$$…read moreCoffee shop and others stores nearby gives you something to do while waiting.

The place is MAGIC. Clothes come back clean and folded in the same day. Each item comes back crisp,…read morefresh, and perfectly handled. Very pleasant, friendly and attentive staff - feel like home and the way grandma used to treat our clothes. It exudes a welcoming, homely feel with very friendly staff. Very much reminded us of grandma's laundry room in our old house.

It's cheaper and more efficient to do laundry here than it is to do it in Cliffside. The place…read morecloses at 10pm every night so make sure you're there in time to get your laundry out of the dryer by then.

Good location near a convenience store, a luncheonette, dunkin donuts and Frontier pizza. Free WiFi…read morewhile you do laundry. Machines are relatively new. Three machines to make changes but all machines will accept coins or credit/debit cards (no extra charge). Lots of machines and places to sit down. Only complaint is no restroom on premises. Large parking lot and never an issue finding parking. Very busy on Sunday afternoons but never had difficulty finding an available washer and dryer. Well maintained but on Sunday some customers are very messy and leave dryer sheets all over the floors.

This is a better spot than the ones in NoHo.. it's clean and has all the machines, but I wish it…read morewasn't a spot for the homeless folks to hang out in. I came in one morning and there were three people in there who is obviously not doing laundry just chatting and one guy is sleeping on the seats. It was a bit awkward and the other folks doing laundry in there were a bit uncomfortable too. I don't have anything against the homeless, and I know the proprietor isn't always present, but they'll start losing business if they don't take care of their establishment.

This business is pretty unreliable. For the second time in a short period, they have locked their…read moredoors at least half an hour before closing time with laundry still in the dryers. They don't make it easy at all for customers to contact them. I have had to redry multiple loads of laundry because they don't honor their posted schedule. I won't be coming back here and I recommend others avoid this place as well. You had to post at least one star here - otherwise I would have posted zero.

Excellent service, friendly and clean space. Grateful to have such a gem of a laundromat in the…read moreneighborhood!

Exceptional service. They work hard to accommodate my schedule and preferences. Fast, clean and…read morefriendly. I won't go anywhere else for my dry cleaning.

Oh no! What could improve?…read more Soooo to start. They have a $6 transaction fee on the ATM and to wash it's already $8 + 50/25 cents to dry(that parts understandable). and all the labels on your guys washers are enough alone to make a grown man cry. as well as there being human or dog feces on the floor in the bathroom. ohhhh and the dryers BURNT my brand new sheets being in for 15 minutes. And the washes do smell like mildew. 0-10 experience and will not be returning. Photos will not add here added them to Google. but it seems like it's heavily botted with 5 star reviews. Village Shops Laundromat https://share.google/Lm0WblvQwlq1QhPk4

Best ! ... felt ridiculous for ever having gone anyplace else in the past to do laundry after…read morecoming here. :)

The point of this review is to publicly tell the owners to clean their disgusting laundromat. The…read morecustomers use this establishment out if NECESSITY and it's beyond shameful that the owners let it become so filthy and unsanitary. Most laundromats forbid the washing of rubber backed rugs and pet beds and I have ALWAYS watched people come in to do just that. (Washing your clothing is washers that have been filled with pet urine is very unsettling) While I understand they can't control what the public does when it's unmanned, but they CAN clean. They just don't. CLEAN YOUR MACHINES. The washers are FILTHY and filled with pet hair and mold. The dryers barely function properly and the lint traps are so caked on, they would have to be soaked to come clean. The bathroom is a nightmare and the waiting area is filled with disgusting, shredded and stained furniture. What a shame. These owners obviously have no pride in their ownership and this faculty shouldn't be allowed in this condition in such a beautiful town as Shelburne Falls. A real shame.

If you live in the hill towns, you either have a washing machine, are planning to take your clothes…read moredown to the river to beat them against a rock, or you're going to go to this place. It's the only laundry in the area. It's hard for me to give five stars to a laundromat. There is nothing wrong with it. I just hate doing laundry, and I hate going to a laundromat. It could be a whole lot worse, I suppose. They are open from about 6 am to 10 pm. The machines only take quarters, but they have a machine that will make change. It's about $4 to $4.50 to use a machine, but the machines are huge. They probably hold about 2-3 loads of laundry. Mercifully, they have an excellent wireless connection, much better than any other place in town. On the other hand, the location is pretty good. You could start your wash, go get lunch down the street. Then come back and throw everything in the dryer. This is Shelburne Falls. I once left my cell phone plugged into the wall to recharge, forgot about it, came back later and it was exactly where I left it. Try doing that in New York (actually, no one in New York wants my phone either).

As a (very busy) doctoral student, I RARELY write reviews. However, I had such a strong reaction to…read morethe customer service here that I could not help but take precious time away from my dissertation and job applications to write this. I interacted with this business owner on three occasions. Without going into detail, I walked out of the establishment on each occasion feeling dismissed, and with a bad taste in my mouth. After spending $150 at this business, I have decided to use a dry cleaner 15 mins out of the way so as to no longer support this business. As a New Yorker and Californian, I am quite shocked that this type of customer service is tolerated. Spare yourself the disappointment, and use a different dry cleaning service!

I am from a big city and never in my life have had a dry cleaners pick through my clothes the way…read morethese people did. In Los Angeles I would bring my articles to the cleaners and they would say, "OK see you tomorrow!" No so here. I brought theses people a few silk shirts and a quilt. They picked through and examined the shirts meticulously, explaining why each one was either "already water damaged" or would need "special pressing" and thus my shirts would cost almost $15 a pop to clean. My friend brought a shirt in last year and after they cleaned it they told him never ot come again because the shirt was "too dirty". The quilt they refused to take because it "had too much cat hair" on it and it might break their machine. Really? Do these people want business or what? Do people bring them clothes that are already clean? These people live in a dream world.