Very nice laundromat run by nice people. They have an option where they'll even wash & fold your…read morelaundry for you.

Amy and her son and their family have run the laundry for 12 years located on Federal Street in…read moreGreenfield it's a big space with lots of machines for all different sizes and you'll never have to wait in addition there's a kids playroom with a flat screen great music and lots of stuff to keep you occupied including free Wi-Fi if you're not great at doing your own laundry Amy will do I and fold it for you for a you for $1.25 a pound. She'll even transfer your washing to the dryer for you for 50 cents. Open till 9 pm and well worth it! James will take a break from his homework and helping Mum in the office to show off his moves to the hot music that doubles as dance music to laundry motivational soundtrack. Lest I forget, after letting me stay later than their hours...Amy's home made lemon cupcakes were yummy and a welcome added treat to this very cool, has it all, friendly as they come Laundromat... Amy and the Laundry turns a usually boring and sad way to spend any night into a productive, delicious and entertaining Friday night...

I came here with a large load of wash and fold. I thought I paid for extra care. I guess I've…read morebeen spoiled by immigrants in Eastern Mass., the clothes seem like they were washed on the hottest setting, that doesn't seem like extra care. If I'm a little annoyed it's because I've had to refold everything, not sure what was going on when my clothes were folded but, some of my shirts have enough creases to make to wonder if it's origami. I don't know what detergent they use but, it's pretty stinky. All in all, this business seems to be like a lot of stuff around here, mediocre service with regular city prices.

UPDATE: I never received a reimbursement from the manufacture. I tried and tried. This cleaner is…read moreruined a $300 brand new dress because they decided to stick it in the washing machine instead of dry cleaning it like I paid for and then blamed the manufacturer. I even reached out to try and negotiate with them and would have been happy to take down all negative reviews if even a partial payment was made for the dress. I have not returned to Massachusetts to file a small claims but may. And I'm going to look into if they have status with the Better Business Bureau.

The point of this review is to publicly tell the owners to clean their disgusting laundromat. The…read morecustomers use this establishment out if NECESSITY and it's beyond shameful that the owners let it become so filthy and unsanitary. Most laundromats forbid the washing of rubber backed rugs and pet beds and I have ALWAYS watched people come in to do just that. (Washing your clothing is washers that have been filled with pet urine is very unsettling) While I understand they can't control what the public does when it's unmanned, but they CAN clean. They just don't. CLEAN YOUR MACHINES. The washers are FILTHY and filled with pet hair and mold. The dryers barely function properly and the lint traps are so caked on, they would have to be soaked to come clean. The bathroom is a nightmare and the waiting area is filled with disgusting, shredded and stained furniture. What a shame. These owners obviously have no pride in their ownership and this faculty shouldn't be allowed in this condition in such a beautiful town as Shelburne Falls. A real shame.

If you live in the hill towns, you either have a washing machine, are planning to take your clothes…read moredown to the river to beat them against a rock, or you're going to go to this place. It's the only laundry in the area. It's hard for me to give five stars to a laundromat. There is nothing wrong with it. I just hate doing laundry, and I hate going to a laundromat. It could be a whole lot worse, I suppose. They are open from about 6 am to 10 pm. The machines only take quarters, but they have a machine that will make change. It's about $4 to $4.50 to use a machine, but the machines are huge. They probably hold about 2-3 loads of laundry. Mercifully, they have an excellent wireless connection, much better than any other place in town. On the other hand, the location is pretty good. You could start your wash, go get lunch down the street. Then come back and throw everything in the dryer. This is Shelburne Falls. I once left my cell phone plugged into the wall to recharge, forgot about it, came back later and it was exactly where I left it. Try doing that in New York (actually, no one in New York wants my phone either).

Not that great, very few of their machines actually work. You lose your coins in the moldy, rusty…read moremachines that barely work. Whoever owns this place literally doesn't care. The whole place looks abandoned. Everything's peeling and moldy.

Yikes. I get that times are tough, but 12/16 dryers being out of order is pretty bad. The prices…read moreare the least expensive in the area, but this shouldn't be your first stop If you don't live within walking distance.

When the card machine is working and when the Sudzway is open my experiences have been very…read morepositive. Recently the card machine has only worked intermittently, and this past week 11/10-15/2025 Sudzway is closed. Sign on door says "Closed for Maintenance" but there's no evidence of anyone working on anything. The mail box by the front door is stuffed full of mail and the place is looking abandoned. The last time the card machine was working I put a lot of money on two Sudzway cards. I'm going to try and get my money back so I can go to another laundromat with better regular maintenance. I'm sad because my prior experience with the machines has been positive.

Worst laundromat I have ever been to the whole entire place smells like sewer both doors are open…read moreit's cost me $90 to do my laundry because I had to rewash it much of it came out smelling like sewer some of it were dropped on the ground I have plenty of photos I literally can go to village laundromat in Greenfield and do everything I did tonight for $41. I have videos and photos I'm outraged

On the smaller side laundromat. What it lacks in size, it makes up in a clean operation. Serves a…read moresmall community so it works for all your laundry needs. Went on a weekday and noticed how customers were comfortable leaving clothes unattended. Several restaurants close and cannot forget the Hot'L. If you know, you know.

Washers are inconsistent in performance, left a note a about month ago but never got a response…read more Today a man cleaning was very confrontational about my complaint. He even touch my shoulder when verbally getting in my face. Grateful another customer was there as it was scary.

Laundry Party is a game changer for me. Hands down the best service. Do yourself the favor and give…read morethem a try.

They were scheduled to pick up 8 bags of laundry on Nov 20, 2023 at a cost of $248. They did not…read morearrive to pick up the laundry as scheduled, did not answer their phone, and did not call. The owner of the laundry (a friend) no longer trusted them to take away eight 13-gallon bags of her clothing and household items. We both reached out by telephone. I have emailed numerous times. It has now been two weeks, and I am still waiting for a refund OR EVEN A RESPONSE TO MY EMAILS. Caveat emptor--buyer beware.

I just picked up my winter coat. A food stain remained on the lapel. Are they gas lighting me? I…read morepaid $20 and food stain is still on the coat. What did they do for $20? Not one thing. Do not go to this place.

very timely service and great results on dry cleaning. i had a dress dry cleaned with mold spots on…read moreit and they had it back to me in two days.

***No longer offers Dry Cleaning Services*** The owner would like everyone on Yelp to know this…read more April 2019

This is not a dry cleaning facility. Although the laundry facilities appeared clean and plentiful,…read moreand the laundry attendant came to the desk as soon as I pressed the bell, I am giving this location three stars because of the time I wasted driving to "Kristin's Dry Cleaning" in need of dry cleaning. It's time for them to update their online listing.