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    Kritical Towing

    4.9 (134 reviews)
    Open Open 24 hours

    Request a quote

    Response time

    10 minutes

    Response rate

    100%

    Services - Kritical Towing

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    Kritical Towing Photos

    Recommended Reviews - Kritical Towing

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    Reviews With Photos

    Angel B.

    Unfortunately Kritical towing destroyed my Nissan Sentra SE-R. My Sentra is a performance car and a show car. It is in PRISTINGE condition. We were trying to tow the car to her new home and requested a flat bed. Kritical towing had such wonderful reviews and we were hopeful the driver knew what he was doing. If his truck was not able to handle this type of car he should of called his boss to see what he should do. The driver had zero experience working with a car like this. The front lip and bumper were torn/cracked due to his carelessness. The front head light popped out. Easily $2000 in damage. The driver showed zero remorse. I am extremely disappointed and do not recommend it. The driver even ran into a light in the parking lot.

    Minh T.

    Gave a call and the early morning and they came quick and got my car to the auto shop quick. Good price and friendly guy, would recommend for anyone needing a tow.

    Jeannie S.

    Manny did what we thought was the impossible. Pulled out a 12,000+ 1978 commercial bobtail truck that hadn't been moved in decades. After calling 5+ towing companies and explaining what we needed towed, he was the only that came to our business to physically see what the job entailed. It wasn't easy but he was professional and got it done. We appreciated his professionalism and efforts and highly recommend Kritical Towing.

    My CLS needed a ride home
    Marc L.

    Adding a second review. The guys at Kritical Towing are in your corner and have your back. They answer the phone immediately. No BS if they are busy they tell you. If they give you an ETA they stick to it. If you ask for a time window because your car dealer gives you an appointment, Kritical gets you there on time. Let's be honest in you need a tow you are already having a bad day. Don't take it out on the guys that are working to help you out of a jam. Towing is not cheap, but Kritical's pricing is 100% reasonable and they are cautious about hooking up your whip. Support local business y'all.

    Once again I used Kritical Towing for my 68" camaro they were on time , called me when they were nearby. There very professional in properly securing my car. I highly recommend them and will be using them again.

    Flat Bed towing truck.
    Julie R.

    That moment when it is Mother's Day on a Sunday evening and we hit a huge pothole that totaled two run flats and of course all the tire shops are closed and Pep Boys does not have a solution to help you get back home to Irvine. Other towing companies wait times were 2hrs+ and we had just landed at the Ontario airport after our flight was delayed for 5 hours. So, we didn't want to wait anymore. Luckily Kritical Towing was available within :30 min and at a reasonable price. They were reliable and punctual. They were a referral of a good friend and they didn't disappoint. I will definitely save their contact for next time :)

    My
    Jimmy G.

    After sending message for towing that I needed for my Acura MDX ( AWD ) I received a response within 10 minutes! Kritical Towing got all my information they they needed! They gave me an estimated time to come and pick up my car and they were there as promised! Within minutes my car was on the flatbed and it's way to my repair shop! Thank you for being quick on replying and on time !! Definitely will use again!!

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    6 years ago

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    4 years ago

    Good honest guys. Will take care of you. I have used them a few times and they never disappointed.

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    5 years ago

    Transacation went smoothly, friendly, efficient and reliable service at a competitive price. Well recommended. Contact Manuel Rocha.

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    4 years ago

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    4 years ago

    Best price I found. Great customer service.Handled my vehicle with care. Multiple payment options

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    4 years ago

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    6 years ago

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    3 years ago

    Love this towing company! They helped my dad at a very good price !! Nicest towing company I have ever dealt with!!! I totally recommend it

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    5 years ago

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    3 years ago

    Great service from manny & the team! They are a fast paced working company. Thank you. Keep up the good work.

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    5 years ago

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    Photo of J T.
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    4 years ago

    Great customer service. Responded to our requested time for pick up. Will use again in the future.

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    4 years ago

    Business owner information

    Photo of Manuel R.

    Manuel R.

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    4 years ago

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    6 years ago

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    4 years ago

    Service was great and quick response , I highly recommend them for your vehicle needs , I will definitely use instead of aaa anytime.

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    4 years ago

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    4 years ago

    Was on time and friendly and was a little cheaper then others . Would definitely use them again

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    Photo of John H.
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    5 years ago

    Good service and reasonable rates. I would use them again. Arrived as promised and delivered my car without a hitch.

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    4 years ago

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    5 years ago

    Excellent super reliable! He came within 20min and fixed tires right away! Thank you!

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    4 years ago

    My car broke down on the way to work the dispatcher was very friendly as was the driver. Everything went smoothly an professional

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    4 years ago

    I had a tire blowout and nobody was answering but Kritical Towing was very reliable and quick with changing my tire! Very kind and reliable.

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    4 years ago

    They were very reliable and eager to help. I really appreciate these guys. Professional and on time. I'll be calling for any future needs.

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    Page 3 of 4

    Ask the Community - Kritical Towing

    Review Highlights - Kritical Towing

    I requested a quote via yelp and got a fairly quick response from the owner, Manuel.

    Mentioned in 7 reviews

    Read more highlights

    Asap Towing - I mistakenly popped the trunk while the tow driver pulled my car up the bed

    Asap Towing

    (118 reviews)

    My feelings are mixed on this. I had to different towing experiences. On August 21st I had…read moremechanical issues. The tow truck driver "Ali" treated my motorcycle with care and loaded my bike and brought it to my home. The next day August 22nd my motorcycle had to be taken to the shop. The driver "Rod" hooked up my motorcycle totally different than Ali. My Victory Vision has tow points that are dedicated to minimizing damage. Rod ignored them initially and began going for my forks. I stopped him. He argued that he'd been doing this for years. He connected the bike, torqued it so much and cranked down on it so much it bent and cracked my kickstand. I suspect he's been damaging bikes in the past. After loading it he exercised the flat bed back and forth in a jerking action. I will never use this company for motorcycle towing ever again. Their trucks are not prepared for non wrecked bikes. They will damage your bike if they are summoned to tow it.

    Had to deal with ASAP Towing on a recent Friday night after my car was towed from the lot at Rick's…read moreDiner in Alhambra. I had parked there for dinner with my wife--just a couple hours, after the diner had already closed for the day. As a local with a city business parking pass, I didn't think it would be an issue. Clearly, I was wrong. We returned to an empty space and a knot in my stomach. A quick call to the local police confirmed it: towed. They told me it wasn't a city-initiated tow and to call the towing company directly. I did, and the man who answered (polite tone, light accent) confirmed the car was in route to their yard and would be ready in 20 minutes. He also let me know I'd be paying $485. We drove over and arrived at a hard-to-spot location off Valley Blvd. The setup was typical of these types of places--intimidating signage warning of dogs and firearms, a narrow gate, and a small window for human interaction. The guy working wasn't the same person I spoke to on the phone. He told me the car had been at their lot for less than an hour--apparently, we missed it by 10 minutes. I asked if the overnight fee could be waived. He got on the phone to check, but the answer was no. The moment the car passes through their gate, the full charge kicks in. And since I paid with a card, there was an additional fee, bringing the total to $501.97. At that point, what can you do? He checked my license, verified the registration, and brought the car around. I noticed a sign stating you can request documentation for your tow, so I asked. He said it would be available Monday. I followed up, and after a couple of calls, a woman eventually texted me photos of the paperwork. But here's the part that doesn't add up: the tow form requires the signature of the person authorizing the tow. The woman said it was signed by the owner of Rick's Diner. Problem is, the diner closes at 3pm, and this happened after 10pm. Unless the owner just hangs around at night authorizing tows (doubtful), I'm not sure how that checks out. To their credit, the staff was polite--but let's be honest, they know they're dealing with people in a frustrating, powerless situation. The real issue is the system that allows this to happen so easily. $500+ for parking in a closed business lot for a couple hours? It's legal, sure--but that doesn't make it right. I got my car back, but left feeling like the whole thing was more about profit than policy. If this happens to someone without the immediate funds, I can't imagine the stress it would cause. It's the kind of situation that sticks with you--and not in a good way.

    Kritical Towing - towing - Updated September 2026

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