We recently had a gas leak in our home, and what we discovered was extremely concerning. ESCO…read moreinstalled the combustion motor on our boiler back in 2005. When another licensed contractor (Popejoy) inspected the system, they found that the ESCO installer had left broken bolt heads inside the combustion motor housing. Because of that, the gasket could never be tightened properly, and over time it caused a gas leak. This wasn't normal wear and tear -- it was an installation error from day one. When my wife called ESCO about the leak, the representative told her they don't care and it's not their problem. They refused to even come look at it because I had filed a complaint back in 2019. Refusing to respond to a safety issue due to an old complaint is unprofessional and irresponsible. What makes this worse is that ESCO advertises that they "warranty their parts and service," yet they refused to honor that claim today when the issue was clearly tied to their own installation. Popejoy documented the problem clearly and explained that the leak was directly related to the improper installation. We now have to deal with the consequences of a mistake ESCO made years ago. I'm sharing this so others know to be cautious. Safety-related work should be done correctly the first time, and no company should refuse to address a potential gas leak because a customer once voiced a concern.

We set up an appointment to address some electrical issues in our home. We contacted them on the…read moremorning of the appointment and we were not even on the schedule. We made another appointment. We rearranged our schedule so we would be home at the appointment time. We were scheduled for 7:30-8:00 am. The morning of the appointment the tech had not shown up by 8 am so we called. We were told that they had to "juggle some things around" and our new appointment time would be noon to 2pm. We expressed our frustration at not being notified of the change in schedule and told them to keep the appointment today, but that we would no longer be using their service after this. The manager called a few minutes later and we expressed our concern about not being notified of the appointment change. He stated "well if this is not acceptable to you maybe you should find another company" We cancelled the appointment for today and have contacted another company.

very professional and reasonable would highly recommend very…read morekind people!!! took care of my problem and calmed my worries about the expense very very nice gentleman highly recomend...thank you everett and staff

We needed our kitchen sink rodded out. Did a great job. Very reasonable. Would use again!read more

Rob did an excellent job fixing the leak issue and reasonably priced. Highly recommendedread more

He came to look at my house and said he would sent me a estimate to email the next day never got…read morewaited a few days called him back no answer few days later he called said he would sent it the next day and never did had to get somebody else very professional!!!

I had a frozen valve under my sink, causing light water damage. Since my usual plumber was not…read moreavailable over the weekend, I tried Tiger. The "plumber" (ie the sales guy) who showed up, tried to sell me a package up to $2,500 to replace all the valves in the house. He had no interest in fixing the valve with an ongoing leak. The following week I had a real plumber diagnose, and he fixed the valve for $200.00.

I got a quote for a water heater and it was almost 4,0000 and the only reason why went to them is…read morebecause of them able to get financing. But I found a much cheaper price if you go to them i would get a cheaper quote

Three times, the appointment schedule has been changed and…read morefinally, they replaced the bathtub spout with a diverter.

Had Mr. Rooter out last November to repair a clogged sewer line. They initially quoted me 2 prices…read moreone coming at the problem from inside the house and the other from the outside. I chose the inside one. They stated they could not get to the problem from the inside then charged me to do the job from the outside. Then 8 months later the sewer was clogged again. I explained the problem had to be where they did the work before due to the clog was after all the inside pipes connected to go out. They came out to root the drain and initially charged for that and could not get to the inside of the house from the outside clean out and within 5 minutes of being there stated I needed the pipe Jetted for an addition and considerably more expensive. I said they needed to try from the inside clean out and they wanted to charge for that. I had to argue with them that I already paid to get the drain rooted and they needed to complete the job. They could not get it from the inside either and again tried to sell me the jet service. they sent 2 separate supervisors out with cameras and could not see the clog the second camera guy said he had a good idea where it was at and that was in the area they did the work in November. They sent the Jet guy out and he could not clear the clog. they finally dug up my yard and found a problem where wrong parts were used on the original and their new pipe they put in was lower than the outside pipe. The crew also stated the wrong rubber collar was used and was slightly kinked. The General Manager Brad came out and was still trying to deflect in from being a problem with the original work. He instructed his crew to shorten the inside pipe and cover it up without changing the incorrect parts . If I was not there that is what they were going to do. I insisted they change the incorrect parts. While the pipe was uncovered the Supervisor stated the outside sewer line was sloping toward the house by using measurement using the sloping ground as reference. I made the place a level on the pipe and it was sloped correctly. He then stated that the outside pipe was clay and had to be replaced. I had already seen the inside of the pipe through their camera and there was nothing wrong with it. Clean as can be. He even stated that he was not supped to tell me but if I didn't pay the 11,000 to replace the pipe they would have to call the health department on me. It took 9 days without a functioning sewer to get fixed and had to fight with them the whole time. Brad the general manager would not answer his phone his voicemail was full and would not return calls from messages left with the office. I contacted the franchise owner and he said he would check into it and get back to me that was 3 weeks ago. Terrible company I would not recommend. I even called corporate and left a message and have not heard from them either. Not a very Neighborly company. I would stay far away from any of their companies.

I got my car detailed. He did a great job super professional environment super happy with the work…read morethat was done. Highly recommended very dependable & affordable.

He replaced my j trap in my sinc and flushed everything out. On time no hassle good pricing what…read moremore can you ask for

They asked for pictures of the project and I never heard anything back from them. I realize that it…read moreisn't a big project but I need to get my pool filled. I'm still looking for someone to come take care of this for me.

Prompt, courteous and got the job done efficiently and effectively at a reasonable priceread more

Been using Dave for several years, from new toilets, 2 water heaters, and other plumbing needs…read more Won't use anyone else in the Morton area. Great and honest work.

Dave came to fix my water heater. I have used Dave several times and he is always prompt. His…read moreservice work is excellent and always explains what he has done! I would recommend Dave for all your plumbing needs and issues!