I love my kroger store. If you need something special that isn't on the shelves (like hell on the red salsa), just ask and they'll order it and might start carrying it regularly. Great sales. Great coupons you can place on your kroger card - no more forgetting your paper coupons on the kitchen counter....yep, that's me! The store is clean inside and out. Different sections decorate differently. The cheese are usually has fun signs. Tons of gorgeous flowers. Helpful and friendly checkout bagger staff...and they'll help you out to your car! read more

Kroger - Grocery Near Me - Miamisburg, Ohio

I have been picking up my groceries from click list for a while now. Every Friday 6-7 pm. Last Friday was the last time. The young man didn't take my coupons off and I was charged twice from my bank account. They always take it off when you order it then when you pick it up after coupons it's resent. Twice now it's been put on my bank account and I'm charged for it twice until it falls off in 3-5 business days. But it's still on my account and I've had to put money from my savings so it doesn't make my bank account bounce. I'm not sure why this is happening but I am not doing click list again. Kroger you need to do better. Train your employees better. You have a successful business because of the customers. You need to start listening to them. read more

The woman working at the deli at this location is always very rude and doesn't listen, then gets mad at the customer if SHE makes a mistake. I have come here multiple times for instacart delivery and always dread using the deli here. read more

Backed up and after work ... around 6 and only one register opened except the self checkout. Which at Kroger is more miss than hit ... very slow and no baggers. read more

I have changed my shopping behavior to use this Kroger (Austin Landing) as my "go to" Kroger. The people who work there are consistently friendly - today, two workers who were stocking produce smiled and said hello. how are you. Doesn't sound like much, does it? But it made me feel good! read more

This is the kind of stuff I absolutely hate! The hours online say 6:00 AM (OPEN) just like every other Monday! This morning I came in to grab food for the dog and to drop some change I had into the coin machine. I politely asked a woman where the coin machine was, and she said, "DO YOU WORK HERE, or ARE YOU A CUSTOMER? I said I was a customer. Her immediate response was, YOU HAVE TO GO, WE DON'T OPEN UNTIL 7AM! I said, "that's not what it said online.." to which she replied, "WELL THEY'RE WRONG ONLINE!AND YOU GOTTA GO!" I think her name was Christina... tall lady working at the self service check out! SHE SUCKS BTW... I'll just go to the S Main Kroger, they're not RUDE AF! 12/26/22 6AM on the dot! read more

Kroger - Grocery Near Me - Miamisburg, Ohio

This is a newer Kroger location. It has a gas station outside that I frequent. For some reason this store always seems to be super busy, no matter the time of day. The selection is great and the inside is well maintained as far as stocking, quality of produce and cleanliness. It is not a marketplace but does have a pharmacy. I like to stop here on the way home as its much nicer than locations closer to me. read more

I love shopping at Kroger because it's a local company and really has the best selection. This location is always packed it seems, I try to visit weekend mornings before 9:30 and don't do my full week shopping here most weeks anymore given rising prices. The amenities are the best though in my opinion - fresh sushi, Starbucks, great friendly deli staff (precut meats and cheeses set out during COVID), Rapid Fired Pizza, friendly pharmacy. I only knock off a star because cashiers are often pretty cold. Always efficient though which is appreciated to "get out and on my way". read more

I generally like the Kroger branches. This one is very nice, clean and well maintained. Great options for prepping meals or of you're busy some pre-made meals that require little to no prep. read more

Kroger - a display of food items for sale - Grocery Near Me - Miamisburg, Ohio

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Employees are friendly except for one guy (mid 40s and early 50s) in the fish department. He's either lazy or racist coz he never smiles and does a shitty job. Sent my cousin there to purchase a fish and he didn't even say a word to him. He didn't scale the fish either. Will find him on my next trip there read more

Kroger - two fish in a paper bag in a sink - Grocery Near Me - Miamisburg, Ohio

I'm only giving 1 star because there isn't an option to give anything less. I was at this Kroger tonight trying to buy 3 gift bags with tissue because they were 40% off. The store refuses to honor their big red sign and says there are "exceptions" and basically has a screw you attitude. This is completely unacceptable! It is illegal to post a discount sign and refuse to honor it. I hate this store there's always an issue and someone is always rude. Somehow I doubt Meijer or WalMart would treat me this way. I'm tempted to return everything I just bought. read more

Ordered Christmas dinner meat from Josh in the Meat Department- he assured us it would be ready for us to pick up Christmas Eve or the day before.. when we called to follow up Lorri said She sees the order - although the order was not placed and therefore we had no meat for our Christmas dinner!! Really People?? read more

I have great appreciation for companies that have both air dryers and paper towels in their restrooms. They also had the little shoe grip thing on the door so you dont have to touch the door on your way out! Im not a germaphobe by any means, but its great to see during the pandemic read more

I love Kroger. I love Kroger. I am a fan boy. I will work for corporate one day! They have everything. Sometimes with their prices I honestly wonder how they can profit from it. Also how on earth do they have everything with their own brand? Kroger beans, shampoo, meat, charcoal, probably even diapers! The bar was recently redone and has ample seating with two flat screens and multiple tables and chairs right behind it. I don't necessarily see myself going to kroger to enjoy a glass of wine and live music, there are plenty of people who do. I'm glad they are happy! The only draw back to this Kroger is that it is jumpin' nearly 24/7. So if you come on Saturday or Sunday at 330pm you will run into everyone and everyone's mom, their dad, their neighbors too. Right now they have a promotion that if you pay with your debit card and enter your pin on 4 purchases greater than $20($25?) you get a bonus 100 fuel points. read more

Kroger - Brand new bar. Kroger. Employ me! - Grocery Near Me - Miamisburg, Ohio

Always a great store. Pharmacy staff is great! Woo hoo bargains, mark down flowers great prices

This is a review for the Kroger Pharmacy at Austin Landing in Dayton, Ohio. I recently picked up a prescription for Methylprednisolone - 4mg - 21 Tablets. At the register the quoted price was $24.62. I then asked about the GoodRx price. The young lady dodged the request and quickly told me I could get the "Kroger Discount Price" of $15.79. I thought that was O.K. until I checked the "GoodRx price quote for Kroger" and found it to be $9.22. (62% less than $24.62 and 42% less than $15.79) This kind of exchange has created serious trust issues that I feel toward Kroger. I feel taken advantage of and misled. The only reason that I have written this review is because I hung up after I was left on hold for 15 minutes. I'm not blaming the pharmacy team; they are working as hard as can be expected. The problem seems to be more of an issue that has taken hold of the Kroger Company. The employees are just overworked and the store seems under-staffed. read more

Typically the go to stop for our grocery shopping, however the lack of planning is evident, as the lines have been consistently long, while only three lanes being open for checkout. Not a single manager working the register to assist their employees. read more

I went to Austin Landing Kroger to get a few grocers and buy a cake from the bakery. There was a young guy and young gal working. Neither one were anxious to wait on me. Finally the guy spoke up. I wanted to buy a pre-made cake and have a birthday greeting written on it. He turned me over to gal. You could barely read the words happy birthday it was so terrible. I discussed with manager and got half my money back. I have a picture but cannot figure out how to attach it. read more

Kroger - a birthday cake with a happy birthday message - Grocery Near Me - Miamisburg, Ohio

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No matter how far in advance my doctor sends in my prescription it is never filled when I go in to pick it up and their answer is always "come back tomorrow". Twice they have told me to come back tomorrow only to call me in the parking lot and tell me my prescription is ready. They give false and misleading answers to questions. Terrible customer service!!! If you have to use a Kroger Pharmacy go the the Kroger's on West Central Avenue in Springboro. Much better staffed with knowledgeable and friendly people. read more

Someone (the FTR) has an ax to grind with Kroger. I'm not going to tangle with that beef, y'all. I'm just going to squeal about this new location that is super luxe, super large, and super difficult to get to. Yes, that's right...Austins Landing has one of the most convoluted traffic patterns in the greater Franklin area. Not that Franklin has great traffic patterns to begin with. After you're lucky enough to finally drive into this location and get a parking spot (also difficult), get ready for a treat! This Kroger is, yes, a lot like the other fancy-pants Krogers springing up in the homeland of the greater Cincinnati area. But it's also a nice hybrid between the Springboro Kroger on Second St. and the Dorothy Lane. There are local brands and fancy cheese counters (including a super fab Murray's counter!!!!!) right next to acoustic performance spaces in the wine department and an intuitive produce department. There are some parts of this store that are a little too much for me. These giant "everything Krogers" do manage to be Wal-Mart-lite. I don't need to buy patio furniture, a couch, hot dogs, maxi pads, and fresh leeks in one trip. I can spread things out a little, you know? But I'm also a curmudgeon who likes going to the butcher, the green grocer or farmer's market, and the bakery for my weekly goods. If you want to minimize your shopping time and maximize your impact, something like the sprawling Kroger is for you. Some of the prices here beat DLM. Some of them don't. There are products here that the DLM won't carry. There are things that should be here but aren't (because they're at the DLM). Consider visiting the two in tandem. But prepare to be impressed by the really lovely stock of Kroger. They did step up their game with this one, and I'm delighted. I do, also, really like grocery stores. Grocery stores make me happy. They are happy fun lands for adults with things like tasty fish and beautiful melons. (Send me a compliment if you want to know about the lemon drop melons from the DLM. Sweet barking cheese, those are fab.) This is one happy fun land that's pretty darn good. If people could read the signs above the express lanes ("about 15 items' really doesn't mean "an entire cart that's overflowing"), I would be even happier. But I can't complain about how gracious and gentle the checkers and baggers are with my goods. That's right, gentle. Not a single bruise on a single piece of produce came home with me. Bless, bless. Accessibility notes: automatic doors. Some high and low counters throughout the store. No Braille signage. Automatic carts available near the entryway doors. High shelves throughout the store. Not all check-out lanes are accessible for seated customers. Can get loud at peak hours. Produce and cheese sections can get crowded for customers with accessibility devices. read more

Great food shopping, the employees are extremely helpful and knowledgable. They carry pretty much whatever one would be looking for and are very well priced. They are also 24hrs for whenever you need something. read more

UPDATE: This is now my go-to grocery, again. With Covid, I had to limit my shopping and Kroger's excellent curbside pickup is a total game-changer. I haven't been inside the store in over a year, but that's okay! The curbside workers do a great job. read more

This is the worst and slowest drive thru pharmacy that I've ever been to! The Kroger on Springboro Pike in West Carrollton was so much faster-go train over there or something! Get your act together in the pharmacy section Austin landing Kroger! read more

Say what you will about Kroger as a company, yes its a big-box store but it has a great selection of name brand and specialty foods. I love that I can get everything I need for my weekly grocery trip and spend the least amount of money. They really do have the best prices around and a lot of nice touches that make it a better shopping experience than Meijer, and certainly Wal-Mart. The wine area is superb and on Saturday night, they host a wine-tasting with live music. It's a fun way to get the community winos together to enjoy themselves :P. The Starbucks, which is standard in larger Kroger stores is great, even if they ran out of iced coffee when I really wanted it. I love being able to get a treat for myself when shopping with my kid. Speaking of my child, the bakery offers a free cookie to children shopping with their parents. My daughter starts talking about "cookie!" when we walk in the door. But what really makes this Kroger great is the staff. Today, I was annoyed because I had to return to Kroger to return a piece of sockeye salmon that had turned in the two days since I bought it.. My poor kitchen smelled terrible due to that stinky fish! Needless to say, I was less than pleased that I had to make another trip in the rain to return it. Surprisingly, when I returned the fish to the store, the guest services employee was very kind and helpful. She issued me a merchandise credit for the price of the fish and even walked me to the seafood section and spoke with the employees (who were also very friendly) who then cut me a new piece of fish at no charge! The employees clearly take pride in their products and enjoy making customers happy. I was so impressed with how I was treated at Kroger that I will not shop anywhere else. Thanks! read more

I really like this Kroger's, always clean and the salad bar is the best always fresh and a good variety. I always stay in Austin Landing when I am in town and having a Kroger's so close is great for things I need to pick up. read more

I bought 3 $25 Spaghetti Warehouse gift cards at the Austin Landing Kroger south of Dayton, OH. Spaghetti Warehouse is a small chain with restaurants in Dayton, Columbus, Akron, Toledo, Houston and Syracuse. When I got home, I read the "fine print" on the gift cards.... the cards are only good at the Columbus location----about 70 miles away. I'm now stuck with 3 gift cards that I can't use at the local Spaghetti Warehouse which is about 10 miles away. Why is the Austin Landing store selling gift cards that can't be used at a local restaurant? Called customer service and explained my problem. "After talking to Corporate", they said could not help. They said that the store manager would call me on Monday, 8/22. Apparently, the store manager has the authority to resolve my problem if he/she chooses to do so. Naturally, no call.... So, the moral to the story.... BEWARE of the gift cards you buy at Kroger's... They may not be good at local establishments. read more

I've lived in miamisburg for a year now. I love Kroger, that being said this kroger is ALWAYS packed. It's also hard to get to because of Austin Landing and surrounding areas ridiculous confusing traffic system. The store is clean, has a variety of veggies etc and has a Starbucks. Aisles also seem a bit too narrow for my liking. If you aren't someone who likes crowds of people that you literally cannot get around to do any decently fast shopping at times then I wouldn't recommend this kroger. read more

Seriously!!! I'm so jealous I can't stand it. I've never been to a Kroger as nice. Even the Fresh Fare ones in Michigan. Super big, fresh, clean and high end. Oh, did I mention, a Starbucks too?! read more

Nicest Kroger in the area. Lots of choices. Great atmosphere. Clean. Parking is a little tight. Happy they have a gas station. It is my Kroger of choice. All they need to do is keep Austin Landing off the bus line and it will stay nice. read more

I'm tired of waiting long periods of time at the checkout. Kroger changed policy months ago and now what used to be fast checkout is s l o w. They seem to be trying to force customers to use self checkout. If I'm going to be paying Kroger premium prices I might as well shop at Walmart. At least I can save money as a trade off for slow checkout. read more

I highly recommend this Kroger location. Great atmosphere, clean and updated. Very welcoming. Fruit and vegetables are fresh and plentiful. Lines are never too long. Friendly helpful staff. read more

I used to be a big wine buyer at Kroger, but I don't know if the store hired a Southern Baptist for the store manager or something, but I am almost 60 years old and they just started carding me every time I bought alcohol. It's creepy, and makes me feel like they think I'm trying to get away with something. None of the other Krogers in the area do it, nor do any of the other wine stores unless you look 30 years old. I pretty much stopped going to this store now, and get my wine at Arrow instead. read more

Where is all the local produce they are flooding the airways about? Seriously! One bin of local corn. The grass fed beef is from Uruguay. I would respect Kroger more if they just stuck to what they do best, sell low priced processed food and a few offerings of fruits and veges trucked in from the other side of the country. Mass amounts of low priced food is what the average person wants, but please don't be fooled by the advertising. I thought they were turning over a new leaf, but the proof is in the actual delivery, not seeing it. read more

This was the worst Kroger i have been to. I have been shopping at Kroger for a couple of years now and I've never felt more uncomfortable in my life when walking into this place. I absolutely love Kroger but I did not like the energy it was giving off. On top of that I was told by my mom who was a couple of feet behind me that when I was speaking Spanish their was an employee by the name of Matthew saying thinks like "oh Mexicans, we are not in Mexico" and other things that he mumbled underneath his breath but my mom didn't get a chance to hear the rest. This was my first time ever stepping foot in this Kroger and I can honestly say I was not impressed at all. The most time I spent here was five minutes because i did not feel welcomed at all. I hope that they show a little more diversity in this store. It is 2019 things like this should exist anymore but the sad truth it still does. read more

They were better before corporate offices told them to move every thing around. I like the fish an meat section also the deli meats and bakery. read more

The employees are always friendly, the store clean and well stocked. If you need any help or have any questions, get an employees attention, they like to help. read more

My favorite grocery store. Good prices. They are very nice, and always ready to help if you have any question or you cannot find something. Also, they have the has station. read more

The pharmacy is the absolute worst. The line takes forever, then after being inside while getting groceries and checking on my prescription, I was told to keep shopping and come into the line after. Once in the drive thru, I finally got up to the window after a terrible wait and was told my prescription had expired. Impossible, as I had just been in there and had picked up the same monthly prescription the month before. After a long talk with one of the pharmacy techs, all of the sudden the head pharmacist came over and asked what he could do to help. He talked down to me and said that it was the computer saying I was wrong not him and that humans could make mistakes but computers could not. He hen said "What the hell do you want me to do then, huh?" and shrugged at me. I immediately was very emotional as he was so incredibly rude and unprofessional I said nothing but that I was switching to CVS. DO NOT GO TO THIS PHARMACY!!! read more

Poor customer service from the customer service department and manager. I wanted to make a simple return of a pair of gloves and scarf purchased from Kroger in December. I no longer had the credit card used to purchase the items, so I requested store credit. They refused. The customer service attendant spoke with the manager on duty, but the manager did not come out or address my concerns with me and offered no explanation of why they would not return new items and give me store credit. I spend hundreds of dollars at this Kroger weekly and they want to jeopardize losing another customer for a $14.99 return. All I wanted was store credit. Seriously?!?! So disappointed in you Kroger. Although your location is convenient for me, I will now go out of my way to not shop at your store. read more

The store is set up very well and is very clean! My wife shops here all the time. You can ask the wine staff anything and they seem to always have an answer. My only minor gripe is the location of the gas station.... When they finish building up Austin landing the traffic/location Will probably make it not worth going to the gas station here unless we are already at Kroger. read more