I was once very impressed with this Macy's. I was a frequent visitor years ago. Back then the store…read morewas grand, well organized, and had exceptional service. The entire shopping center and this store recently sharply declined. I was very disappointed in my last experience. SHOPPING CENTER: The shopping center contains Macy's and Target. The plaza was formerly more lively. The store has multiple entrances, and two parking lots. Surface lot parking is limited. Parking garage space is plenty. However, this parking lot is very dark day and night. It doesn't quite feel welcoming or safe. STORE/INVENTORY: The store is your typical Macy's experience with a little less dazzle. There are no seasonal decorations. The inventory is mostly in disarray. It is also very dated. I was surprised to see the styles of dresses especially. The good news is that there is a big clothing sales section. Overall, it's hard to understand the pricing of items due to signage and labeling. The inventory online doesn't reflect the in-store situation. I was looking for various pairs of shoes that were available online but not in store. Not just a single pair, multiple. SERVICE: Honestly the service is terrible in multiple ways. Beauty department has very persistent sales tactics. Even if you politely decline the perfume offers, the sales people persist. Personally, most perfume gives me headaches so I didn't appreciate the persistence and lack of understanding when this was shared. Some areas of the store completely lack service. For instance, the shoe department is completely unstaffed. You are on your own. It just seems like one area where the assistance could be valuable. Checkout is the most unfortunate customer service encounter. I approached checkout with two pairs of shoes worth over $200. I was trying to find a second shoe for the display shoe in my size. Since there was no one in the shoe area, any other departments, it was the only place to ask. There was a lot of confusion before it was sorted out that the shoe area is not staffed. I was then handed the shoe and told to go resolve it on my own and find the other shoe. There were no attempts to even pretend to look. The statement was - "we don't carry these shoes in store, we don't know about them." The sales associate kept handing me the shoe and sending me away. It was very confusing, I genuinely didn't know what I was supposed to do. Return the shoes or look again? Long story short, I went to Dillard's and had an exceptional experience. I didn't buy anything at Macy's based on this experience. I wouldn't recommend this store for positive customer experience. It was once quite pleasant but not any longer. The service is severely lacking unfortunately and needs significant improvement. There is just no customer-centric experience.

Macey's, you need to give jasmine a raise or never let her go she is beyond valuable to your…read morecompany. I went in unsure of what cologne to get, after looking I asked a lovely women named jasmine who works in the fragrance section. She not only helped me chose one I liked but also made sure it was the right choice for me. I highly recommend going to shop with jasmine she will get you right every time!

I just wanted to rap to y'all about my groovy experience at Whiskey Grade. So I had never been to…read moreVan Aken District before but my daughter had a client to meet so I tagged along and decided to take a stroll around the area. I grabbed a smoothie @Nature's Oasis and then headed back down the walkway, I was surprised to see that they actually had groovy stores that I would shop at. Anywhoo I decided to walk into WG because it's my vibe and man was I inspired. The decor, styling and overall vibe was my speed. Tom, the owner promptly greeted me (because y'all should know by now, I love superb customer service) and talked to me like we had been knowing each other for years. His laid back demeanor was groovy and welcoming even though I didn't purchase anything. Note: if you're an xs like my daughter and I, you may not have much luck but the prices are reasonable.

This is a great store. That offers both men and women's clothing that are trendy cute and stylish…read more The clothing and accessories have a biker flair and are usually on the darker- hip side or focused with blacks, whites and pinks for the women. They also Have a really cute purses earrings belts and other accessories. Tom the store worker at the van he can location was very sweet. I highly recommend you going to check the store out and seeing if there's anything you might like!!

This store felt like pure chaos to me the moment we walked through the door. While my local Rack…read morehas catch all racks with a plethora of items, this location was mostly that. I don't know if I'm alone on this, but it was overwhelming. I prefer to see racks of like items, maybe different colors, but there was very little of that here. The majority was racks and racks of clothes, different styles and sizes all together. While I know a lot of people like to find a deal at and enjoy the hunt, that's not me when it comes to digging and digging through racks of differing styles. I didn't really pay much attention to the prices, as I didn't see anything that interested me, but I imagine they're decent like their sister stores across the country.

I always shop here when I come visit from North Carolina. Excellent customer service and unique…read morepieces!

I have reached out several ties to resole a matter and have been ignored. Corporate does not…read morerespond. The store manager responds saying he is waiting for a reply from corporate. Reponses to Yelp reviews is to contact KGListens@kgstores.com And they do not respond as well, K&G is not customer service oriiented. I have been trying for two months to get this issue rsolved.

I have been in K & G many times over the years. It usually for myself or some one off item for one…read moreof the men in my life. This time a suit was required. As soon as we ventured to the suit area I walked up to Chris for assistance. He immediately gave us the suit jacket size and gave us the run down on suits. Basically no suit is the same and each has it's on personality ( fit,style, cut). Chris was attentive and patient. Once the suit was chosen we were sent to go try it on and get measured for alterations. The alterations lady was able to accommodate with a quick turn around time for a very small fee. Once he was all fitted we had to tackle the shirt/tie situation. Chris had a shirt and tie laid out for us. The service we received at this location was excellent and I would recommend this store to anyone.

Gary is terrific - what a wonderful experience from start to finish. My wife and I are delighted…read morewith my custom suit from Steve's, and the service was exceptional. Definitely will be back for more and highly recommend them for quality, value and professionalism.

Amazing, professional tailoring service. Fair pricing and very quick turnaround. I was tight on…read moretime and Steve's hooked me up with a perfectly fitting new suit in three days! Couldn't recommend more.

KEEP YOUR STUFF!! They took deadstock airforces for $12 nd said they'd have to charge $120 to…read moreeveryone for me to get more for them when they don't even retail for 120 smh.

love this place save a lot of money and they got dope fits for the low I get all my shoes here…read moreslightly used every payday lettuce spot. This shit is relatively cheap and it's always fly.

Finest clothes for a well dressed man. The price is a bit higher , but the quality is also much…read morebetter.

Class. Elegance. There is no finer haberdashery in the land. This behemoth location opened rather…read morerecently, and it certainly rivals Cleveland's flagship BB at Tower City. The staff is knowledgeable and willing to assist one in his quest to look the best. From personal experience, it is safe to say that this store is noticeably more exquisite than the flagship store in New Orleans -- one of the highest grossing locations in the nation. In fact, and indeed in my limited experience, only the NYC stores trump this BB in both decor and inventory. My only regret is the seemingly limited store hours. That being said, if one wants Brooks Brothers, one waits for Brooks Brothers. That is just the way it is -- and ought to be. Grade: A