We have been working with top tier for almost 5 years and have been very happy with them. We really…read moreappreciate their fast and dedicated responses. Both Christian and Paige are amazing to work with and their services are unrivaled.

Christian and his team have been diligently managing my properties over the years and I have…read morenothing but positive things to say about them. They are always easy to reach and know how to get the job done properly and efficiently, even during stressful situations.

I contacted this company to see if they could manage my Condo in downtown Walnut Creek and I must…read moresay, I am very impressed with their responsiveness and communication. Kirk was extremely responsive, timely, and courteous on the phone. Unfortunately, they declined to manage my property because they are moving away from condos and taking on higher end homes. It seems they are a bit overwhelmed this time of year as well. I am a bit bummed because this is the type of company I would like to do business with. I would recommend this company regardless.

We have been residents in a premium properties unit for 4-5 years now and we couldn't be happier…read morewith Kirk and his team and how professional and quick they are to serve the tenants. We will do whatever we can to stick with premium properties and Kirk has been extremely helpful during the process of trying to find a bigger place to stay with premium. We would highly recommend anyone looking to move to try to find a premium properties unit with the Walnut Creek Premium Properties!

After managing our own rental property for years, we made the decision to hire Paul to manage our…read moretownhome after our previous renters left. It was the best decision we made during such a busy time in our lives. Paul is incredibly professional and dependable. When we were on a time crunch to turn the place over to the new renters, Paul had the right contacts to get the place ready to be listed. Now that our renters have moved in, it truly saves us the headache of managing the renters needs. We know we can count on Paul to manage our property and to handle the small issues that occasional arise. His fees are well worth the care that he provides. I highly recommend choosing Paul as your property manager.

I hired Paul 2+ years ago to manage my rental property after checking out a couple different…read morecompanies in the area, and I am so glad I did. He offers a great value for the level of attention and detail we receive. He is quick to respond, especially via a quick text or call, to any questions or issues that come up. He has solved maintenance issues and tenant questions and concerns quickly. It gives us so much peace of mind having someone hands-on and dependable managing our rental for us. Highly recommend.

We rented a condo from Astound Property Management for a little over 4 years and overall had a…read morereally great experience. And Julie, the property manager, was always friendly, kind, and easy to work with. That honestly made a big difference over the years. Anytime we had questions or needed something, she was approachable and helpful. We didn't need maintenance often, but when we did, it was handled quickly and without any hassle, which I definitely appreciated. Staying somewhere for 4+ years probably says the most--we were comfortable there and felt taken care of. We left the area for work, not because of any issues with the condo itself. I'd definitely recommend it to anyone looking for a place that's well-managed and responsive.

I have been using their services for two years. They were recommended by a friend whose family has…read moreseveral properties managed by this team. Before we listed our rental, the owner walked through the property with me and pointed out some minor issues that needed to be addressed to meet rental requirements. During the listing period, they did an excellent job of advertising the property and screening potential tenants. They conducted thorough background checks and found a very good tenant. Over the past two years, the team has communicated with me effectively on everything from tenant requests to financial documentation. I've found them to be very professional and helpful. I'm very happy and satisfied with their services.

Bought my Walnut Creek condo in 2007 (just before the crash). I was single at the time working 80…read more+ hours a week as a physician. Long story short ... got married, had a child, sold my business, retired, and moved to Cambodia! Just a little context so you might understand how Jody and his team have really supported us over YEARS and not just a single event like selling our condo. We tried to sell 1st with Jody in 2025 but the sale fell through due to buyer not being able to secure their loan (common issue I have learned). We decided to take a break from the market and rent the unit out for a year: Jody's team took care of all the hassles of renting your home. We didn't have to do much more than accept the revenue into our bank account and pay Uncle Sam (and Aunt CA). We went back to selling our condo when the lease ended to simplify and move forward with our lives. We were out of the country and with very few hickups sold the property pretty seamlessly. Thank you Jody and your team for all your work!

They are friendly and have a great response time when dealing with maintenance requests. My only…read moreissue was that they charge a monthly fee for renters. I did receive my full deposit so in the end I really can't complain.

My partner had to decide to rent or sell his house. We met with Nick from Ukiyo twice and we were…read moreso impressed with his knowledge, direct approach and patience. We were looking forward to having them manage our rental and felt very confident with the selection based on the support and communication provided. We have had to put renting on hold but Ukiyo will be our first call if we decide to move ahead.

We saw a property on the Ukiyo website, and they quickly accommodated a tour. My partner toured the…read moreunit and loved it, so we applied. Saj was in touch with us frequently through the application process, but once our applications were submitted, communication was less consistent. That said, we found out the next day that we were approved! At least, we thought we were. Nobody at Ukiyo had confirmed whether we have pets (we do, and didn't want to double-list them with multiple adults applying), so they had to recalculate the deposit and needed us to provide vaccination records. Once we did so, we paid the deposit and went to bed, feeling like the next day we would pick up keys to our next home. Instead, we found out that the property owner doesn't allow pets, and that our entire application process was wasted. Not only are we not moving into what we thought would be our home for the next decade, but also we're having to find another option and wasted a week of time and energy. I can't claim I understand property management. That said, either the owner provided incorrect information to Ukiyo (in which case Ukiyo needs to do a better job screening owners since they "don't work with just anyone" according to their site) or Ukiyo didn't ensure that they had the correct information in their listing. Whichever is the case, the entire process has left us with a terrible impression of Ukiyo's business. It's already exhausting enough to navigate bay area housing without this kind of mess.

When we moved from our first home to our second home we were guided by our real estate agent to…read moreStokley Properties to help us rent our first property. They not only found us great tenants but they helped us get the house in shape for the new tenants without breaking our budget! It has been 5 years since and we couldn't be happier. Stokley takes care of both the owners and the tenants which makes for a

If I could give a zero rating, I would. I have never dealt with such an unresponsive team in my…read morelife. Working with this property management company has been a nightmare, and I would never trust them to manage any property. I've been without a functioning HVAC unit since July, and even now--when temperatures are below 50 degrees--they remain unresponsive. From the maintenance team to the property manager, no one seems to care. The health issues that come with sitting in a cold home mean nothing to them. I do not recommend this company.

Beware they have a salesman that convinces property owners that their service is a low cost for…read moreproperty maintenance and instead creates court trouble. We've lost long time tenants due to their neglect and units remain empty to this day. This company uses Ai to answer phones. Before choosing this company visit the location of their office Monday through Friday during operating hours, it will be to no avail. Simple issues turn in to big issues due to their lack of common sense.

Nik and his team have been managing my units in Walnut Creek for 5 years. They have been reliable…read moreand professional. Even through big changes and swings in the market, including COVID, they did a great job keeping me informed and working well with the tenants.

They have great people on their maintenance team. They responded to my service ticket very quickly…read moreand left a great impression. Shout out to Julio Gonzalez for installing my new blinds and leaving no mess behind. Excellent service, excellent management and maintenance team.

This company managed my property for 10+ years (1 Bed Condo), there was always something or another…read morethat frustrated me about them but I let it go. Our renter moved over in Sept 2025 and we sold the property (vendor was unhappy that we didn't use them to sell property). This month (May 2026) I get a notice from City of Oakland that a lien had been placed against my property that vendor sent me for lack of business license or registration of rental on May 18th (payment for lien was due May 28th) at no time did vendor sent me updates or requests and now I have to deal with the city of Oakland to get lien removed. You would think that after 10 years, they could have sent me proper notice.