Most landlords don't know what they're doing, especially when it comes to landlord/tenant laws…read more This is where a good property manager comes into play. Many landlords won't hire a property manager because it takes money from the bottom line. But I will tell you, it can be the best money ever spent. A good property manager will SAVE you money, time, energy, hassles....the list goes on. And then there are good and bad property managers. Rob is one of the GOOD ones. If you have a property that you are renting or wanting to rent out, look no further and hire Rob as your property manager. He is fair, honest, quick to respond and looks to make sure both the landlord and the tenant are taken care of fairly and completely. Trust me, you're gonna want Rob. You can thank me later.

My family were renters in a home in Concord through Robert Miller and received exceptional service…read moreand meticulous handling of our home as a property manager. Everything was fine until the homeowner of our rental decided to fire Robert as property managers and manage the home themselves. This is where living in our Woodcrest Drive home became a huge nightmare. At month two, we started hearing running water in the home after we stopped using any water. I found water was leaking under the house and notified the owner (now property managing) they needed to hire a plumber. The next 4 days the owner had 5 plumbing companies come out to do estimates until they found a price they liked. The owner then changed their mindset into the tenant is responsible for all repairs, this was a bill for $900. After another hellish week of me arguing with the owner of who needs to pay the plumber, the owner caved paid the bill. At month six, our toilets clogged and started backing up into our showers. I notified the owner and they stated all clogs are the tenants responsibility. I rented a drain auger and tried to clear it myself. I notified the owner it was uncloggable. The owner stood firm and stated I would be breaching my lease contract if I failed to maintain the home. I reached out to Robert asking for advice. Even though he was no longer our property management he stepped in and gave guidance. I notified Concord Code Enforcement. And after 13 days of no toilets and showers the city of concord notified the owner is responsible for fixing out unhabitable home. The plumber came and fixed the issue for $700 billed to the owner. Six months into our one year lease we knew we needed to leave this home. This wasn't the last of the issues with our rental the owner failed to remedy. Ex: fence falling down, trees touching power lines, blinds breaking, bugs coming through the attic, taking our deposit, etc. When it came to leaving the home at the end of our lease. Robert happily gave our family rental refferal, answered phone calls as our property manager, and gave us a great review as rental tenants all the way till we got into our current home. This was many months of no longer being our property manager Robert helped us with our home owner and helped us secure a new home. Above and beyond the standards for a property management company. Robert is a great person to have on your side and our new friend in the city of Concord.

I've known and worked with Steve Francois professionally for quite some time, and he has become one…read moreof the people I trust when I need a knowledgeable property management perspective. What I've always appreciated about Steve is that he's straightforward, experienced, and practical. When I've had questions involving rental property or needed a resource for an owner who could benefit from professional management, Steve has been generous with his knowledge and responsive when I've reached out. Being in real estate myself, I don't take professional referrals lightly because the people I recommend ultimately reflect on me as well. I've felt comfortable referring owners to Steve and SLPM Property Management, and I value having them as a professional resource. Definitely worth a conversation if you're a Bay Area property owner looking for experienced property management.

I rented with SLPM for 12 years. They are very responsive, even more so now with their new…read moreownership. Obviously we had issues come up in the unit over 12 years, but they were resolved quickly and staff are friendly and helpful. The maintenance vendors they used were also reliable and responsive. Finding a good property management company on the renter's side seems pretty rare and I'd be very happy to rent from SLPM again.

I contacted this company to see if they could manage my Condo in downtown Walnut Creek and I must…read moresay, I am very impressed with their responsiveness and communication. Kirk was extremely responsive, timely, and courteous on the phone. Unfortunately, they declined to manage my property because they are moving away from condos and taking on higher end homes. It seems they are a bit overwhelmed this time of year as well. I am a bit bummed because this is the type of company I would like to do business with. I would recommend this company regardless.

We have been residents in a premium properties unit for 4-5 years now and we couldn't be happier…read morewith Kirk and his team and how professional and quick they are to serve the tenants. We will do whatever we can to stick with premium properties and Kirk has been extremely helpful during the process of trying to find a bigger place to stay with premium. We would highly recommend anyone looking to move to try to find a premium properties unit with the Walnut Creek Premium Properties!

Raquel at Mt. Diablo Management has been absolutely wonderful over the past three years. Anytime we…read moreneeded assistance, there was rarely any wait--our requests and concerns were almost always addressed within 24 hours. She has consistently been courteous, professional, and highly responsive. It's been a pleasure working with her. Veronica

Raquel and her team at Mt Diablo Realty and Property Management go above and beyond to take care of…read moreresidents of properties they maange. I have always felt well taken care of and respected as a tennant of one of the Walnut Creek properties they manage. They make it easy to communicate, get things solved, if needed and their online portal is easy to use for rent payments. Bob M

I had to do a quick move across the country and needed a property manager for my home in Dublin…read more Ben is local, and I wanted someone that was familiar with the tri-valley area. From the beginning, Ben has been responsive to all my questions/concerns and has always been honest and upfront about what I needed to do and what I should expect from him as far as costs and services. He was able to find tenants within a few weeks and kept me updated on what was going on every week. His costs are reasonable and comparable to the other property management companies in the area. If you need an honest property manager with no BS, I would recommend Ben. I've been on the east coast for 2 months and everything has been great.

My agent and I contacted Ben to manage our property in Dublin while we are away. At first, he…read moreseemed responsive. He went to check our property and told us how much rent we can get. And he told us that he could manage the property for us. He told us he had a cleaning crew, wanted to do a walk through with us and then have us sign a contract. Since we were already overseas, I asked my agent to contact him and scheduled the walk-through with him. My agent drove all the way from Albany to meet him for the walk-through. He seemed nice and respectful during it. However, right after, he said he had to turn us down because he's too busy and he just signed up some new clients. If he had let us know earlier that he was too busy to take us, that would have been completely understandable. However, he did it in such unprofessional way where it just wasted my agent's time.

Note that all of the positive reviews for CCP are AT LEAST 4 years old... That's when the original…read moreowner Paul and his wife Lauren sold the business. They were always wonderful to work with, fixed issues promptly, never raised the rent, and I'm sure everyone who was a client of theirs was sad to see them go, but wishes them the best. Since then this place has been run into the ground by Pete, who hasn't the slightest clue how to run a business or interact with people. This review is of how CCP currently operates. I'm not even sure where to start. So many illegal practices such as-- Increasing the rent by almost 15% without notice. Not repairing basic services such as toilets that overflow raw sewage into the bathtub repeatedly. And not responding for multiple days at a time. Retaliation by evicting without cause when toilet issues are brought up. Not returning deposit within 21 days (claiming damage) but when I offer to come back and fix some basic things (paint, etc.) they claim I didn't even do the things I repaired. Dishwasher broke, and despite repeated correspondence with Justin (front desk) nothing was EVER done about it in the 9 months between bringing it up and moving out. Overall, very difficult to communicate and work with as a tenant. I have been immensely disappointed with their practices.

Contra Costa Properties is one of the best property management companies out there. Pete is miles…read moreahead of any other property managers as he is a honest guy who is trustworthy. Whether you are a tenant or a homeowner, he is always attentive, friendly, and professional. Communication is always great and prompt just like all the bookkeeping, financial transactions, and taking care of all things related to the property, such as the gardening to repairs that are needed. There is something to be said when things are done the right way for their clients. Highly recommended.

Had a great experience with Ukiyo Property Management. Very knowledgeable and knew exactly what…read moreneeded to be done to get my property rent rented fast and efficiently. I Made the right decision value for the money you can't beat. They are also very communicative with any concerns or updates. I would highly recommend this company. I am telling all my family and friends who have investment properties.

I have been a tenant and rented with AAA Property Management for a year and ten months. My…read moreassociation with this business has been nothing less than top-notch. The cornerstone of a strong business is trust and reliability and when the employees say they are going to do something and they do. People first, business next is the motto of this business in my opinion. Alex has been extremely helpful and reliable as a leasing agent and he is organized, timely, responsible, committed and loyal to the needs or requests you may have in the early stages of renting a place or the latter stages if you are planning on moving. As a tenant, my repair requests were attended to in an expedited manner as in within 48 hours later. I had repairs that occurred over three day weekends and the owner himself returned my texts and attended to my needs expeditiously. Again, a hands-on approach and a sense of urgency to listen to your needs is their top priority. This company answers the telephone after two rings and who does that since the 1950's? Patty, Sherry and Rich are excellent at returning calls, hearing your requests and you have a sense this company has a team approach that is built on trust, communication, accountability and reliability. The employees take their jobs seriously and unlike many businesses in the bay area where customer service is thrown completely out of the window, AAA Property management will not let you down or make you feel like a number. The business practices are fair and reasonable and you get a sense that this family-owned business is going to treat you just like you really hope happens, just like you are family. If you want an old-fashioned approach to looking for a place to live, selling your home or leaving your home to move on this business will meet you right where you are without hesitation. Finally, you don't feel judged by anyone in this company. Finally, I have also met the owners son, Larry Daly Jr., who knows the business of real estate inside and out and hands down this is your one-stop shop for all of your leasing/housing needs.

See you in court, you are not entitled to keep $2000 for some dirt on one wall that you could have…read morewiped with a mr clean sponge- can't wait to hear the judge when he sees pictures of the "damage". And I'll be going for libel as well this company loves to trash talk tenants when after they take the deposit! Trash company. Trash managers and owners. Trashy people.