Lolli Maids exceeds our expectations every time. They pay close attention to the details and if…read moreasked to do something they are more than happy to do so!

Timely responses. Information well presented…read more Timely responses. Information well presented

Service very good. The staff very friendly. They cleaned everything well. Thank you and I will book…read moreagain

La KJ Maid Services has been outstanding for my property. Nathalie and Jonathan are extremely…read morepunctual, professional, and detail-oriented. They don't just clean thoroughly -- they also share helpful advice on how I can improve the space for guests. Their consistency and reliability give me peace of mind, knowing the property is always guest-ready. I highly recommend them to any host looking for a dependable cleaning service.

We are extremely disappointed with the quality of service we received, especially considering the…read morepremium pricing and the fact that this was booked as a deep cleaning. While we appreciated the cleaner coming back to address some concerns, we continued to notice many missed areas throughout the home. The main kitchen floor still had visible spots and sections that appeared untouched. The recycling in the pull-out bin near the sink was never taken out. Several light fixtures and areas throughout the home were missed, and even small details, such as shoes being moved onto the bench and not returned to where they originally belonged, showed a lack of attention to detail. More concerning was the fact that our half bathroom was completely missed and untouched during the initial cleaning. We expected the team to communicate with us if something had been overlooked rather than leaving without addressing it. A professional deep cleaning company should have a clear checklist, strong communication, and quality control measures in place. We also paid an additional fee specifically for baseboards to be cleaned, and many of them were still untouched. At this point, we are continuously finding more things that were missed despite these services being listed as included in the deep cleaning package. This was our first deep cleaning service, so we had high expectations. Instead of being able to focus on our children and simply maintain the home afterward, I still had to go back and clean myself. My fiancé even expressed that he felt we should have just handled it ourselves. My mother also had to come over to help clean afterward, and we are still discovering things that were overlooked. At this point, we have decided to hire another company to come deep clean the home properly because this did not feel like a true deep cleaning. It felt more like a surface or spot clean despite the services that were advertised as included. The only reason we are giving a 2 out of 5-star rating is because the company did send someone back to touch up some areas and attempted to make things right, but we still continued finding missed baseboards and other overlooked items afterward, and at this point, we no longer feel confident in the level of detail, communication, and reliability we expected from a professional deep cleaning service. If a deep clean is what you desire without micromanaging this company will not be a great fit for you. If you choose this company, please be prepared to follow the cleaners from room to room watching them and having somebody to watch each Cleaner as they clean.

We've been happy with the cleaning service and the ease of scheduling regular services or making…read morechanges when needed. Marquita and Anjelica have both come to clean and are great!

I found Maidcasa's card at a nearby apartment. Decided to give them a try at the house I am staying…read moreat as a renter in the Heights part of Houston. I found them to be affordable and professional in their communication and follow-ups. I got the deep clean. I think the deep clean could go just a little farther. While the house was already pretty dusty, I wish they captured more of the dirt in hard to reach places. But otherwise I found Maidcasa to be exactly what they promoted in their offering. I would recommend them to others.

my first initial house cleaning was scheduled for 3:00. At 4:00 I called and asked where the…read morecleaning crew was. I was told they are running an hour and a half late. I never got a heads up or phone call , I had to find out on my own. this was a red flag and I cancelled my membership

I had 2 couches steam cleaned. They did a great job!!! On time and were neat and professional.read more

Great job at an affordable price. Cleaner showed up on time and the quality of work was superb. I…read morewill hire them again.

They were on time and on point. They had a great cleaning…read moresystem, no cross-contamination. Even the bathroom will make you smile with a personal touch in organizing and decoration. They did not mind correction, and they followed directions. I would recommend Maggie and Jenny without any hesitation. 5-stars quality, value reasonable for a deep cleaning. I don't like the hidden fee; I was told $250 for deep cleaning. Make sure you inquire about the payment method. I ended up paying a credit card fee $9.80 and I have no idea where the $30 came from unless it was a built in tip.

Prompt responses to inquiries with straightforward price for deep cleaning and easy scheduling…read more Two ladies arrived with all the cleaning equipment and vacuum and went to work immediately. The ladies worked without ceasing, were thorough and quick. I am quite pleased with my clean house and positive experience with my two lovely cleaning women.

Better Choice was the best choice. They came in and did a fantastic job of cleaning up my second…read morestory after a long and dusty remodel. My AC was not even back on yet but they understood and still worked almost 3 hours to get our place ready for us to move back in. Thank you!

I need to be honest here - as a cleaning agency, while there are a few things I did like about…read moreBetter Choice (responsiveness, straightforward pricing, on-time arrival), I can't say I'll be using them again - and I would not recommend to others. Context: we are in the process of preparing to move. We have most of our belongings boxed in the garage, and at the time the cleaners arrived, there was what I would characterize as a very normal amount of personal belongings. The cleaners said they normally start in the primary bedroom, and when it wasn't available at the start time, they went to the kitchen. So far so good. And I'm working alongside - like I said, we're prepping the house, it's a team sport. But then they'd start to get sidetracked or hyperfocused on non-issue areas like intensely scrubbing the top inside of the oven or wiping each blind over and over. I really don't want to be micromanaging, so I text the HQ and just make sure we're on the same page of the things that were outlined in their inclusions. I say that since we're mostly interested in taking care of stuff that will show in photos, I wonder if we could deprioritize the drawer interior wiping and organizing. And they would respond to that, but then get hung up on something else. What didn't make sense to me was, again, the fact that the house was in a pretty normal condition as far as the stuff that people usually have around the house, but the cleaners were operating like they were only used to doing a rental deposit prep after belongings had been taken out. Fast forward to now, several days later. Every day I'm finding things that were definitely in their cleaning path that were completely ignored. It's unfortunate that I didn't notice them when they were here, but again, who wants to micromanage? And yet I'm taking magic erasers to blinds - the ones that they spent a ton of time on - because there are very obvious but very cleanable (read: one magic eraser swipe) spots on them. I literally picked a dead mosquito out of the window sill shortly after they left. I will say this - together, we got a lot more done in a relatively short amount of time than I would've been able to do on my own. The office staff were quick to respond and communications were prompt and professional. But if you need an extra set or two of hands of people who will work, there are better-priced alternatives, and I'm sure you'll find one or two that will dazzle you with the results. tl;dr: A Better Choice? Sadly, this is not.

We're very professional and prompt but I was not impressed by the quality of the clean…read more Specifically book a deep clean so they would cover baseboard and they did not. Visible debris left on the floor. I called and they were able to come back and clean the baseboard and redo the floors and said they had a faulty vacuum cleaner (no mention of this before they left the first time). I did end up getting ~$50 back but still ended up spending over ~$300 for a deep clean where the things listed we're not done and I had to micromanage to get thing to an acceptable place.

It's the little things for me. I just moved into this condominium and because of my schedule,…read moretaking the time to "deep clean" was not an option. To Yelp I went. When I made my appointment I was very specific that the focus of the cleaning should be the bathroom and kitchen. Whoever cleaned before I moved in did a terrible job. Even with the focus on those two rooms I feel like no initiative was taken. Kim came to my residence. She was very nice and professional. I stayed while she cleaned as I work from home. I pointed out a couple things that really bothered me and wanted her to focus on in the bathroom and kitchen. She explained that certain things would not be spotless due to wear and tear. I understood and asked her to do the best she could. Though she focused on those things I asked her to other areas were missed. The pictures show a few of the specific areas I pointed out to Kim. If you look carefully in some of those areas you can see it's still dirty. I'm not dissatisfied but I'm not 100% satisfied. This was my first time using a cleaning company. After 2 days of searching I made my decision to go with this company for two reasons. They were the cheapest and minority (black) owned. Now I wonder if I would've paid a little more would the results be the same? **Not a big deal but worth mentioning** The $1 charge showed up after I booked my appointment. I figured it was just a hold until the full balance was paid. As you can see in the picture it was not. I thought maybe the next day I would receive a call or message from the owner about the mistake and that she would refund my $1 but NOTHING. When I noticed it was no longer a pending charge I charged it to the game as "Kim can have it as her tip". LOL