I feel like I should start off by apologizing for not writing this five star review years ago! But…read morehere it is and here you are reading it now: Truly, massage therapy doesnt get any better than here at BMT. You could easily go somewhere else and pay a lot more but you wouldn't get a better massage. The entire place has an uplifting vibe and the therapists are seriously gifted. Massage therapy is their calling! Deb is fantastic. She is strong and purposeful: she finds tension in places I didn't know were the least bit tight. I feel delightfully disoriented after my sessions with Deb, like, just let me sit here in the lobby and get my brain back in order. Lol! Jerry is an amazing experience! On the table, with the Bemer for pain; hot towels; hot stones... and, If you've never tried shiatsu on the floor mat -- or even if you think you have -- Jerry's shiatsu is like massage infused with meditation, stretch, breath, mind/body connection... I can't describe it, you just have to try it. So now, your biggest problem is who to book your massage with... you can't go wrong! Just call and they'll help you figure it out! BMT is a Diamond in the rough and I'm grateful to them as an important part of upkeeping my mental and physical health.

I get massages on a regular basis. BTM is by far the best in the area. Rose is my regular massage…read moretherapist and she is fantastic. She listens to your needs and is very kind. The owners are terrific as well! I highly recommend!​

Sarah is fantastic! She released so much pain and helped a bunch of my arthritic issues and…read moresciatica. I'm a new regular!

If it wasn't for the front desk staff (Kathleen?), another masseuse and the owner(Nic) making me…read morefeel welcome, I would probably give this place a 1 or 2 star (if it was based on just my massage experience). I will likely try this place one more time with another massage therapist and revise my review appropriately, as I did really like how I was treated before and after the massage and because I came to this place seeing that it has some great reviews. So, here we go: Pros: 1. Welcoming staff. 2.Good costumer service after the fact 3. Quaint feel Cons: *1. The massage therapist's service--no continuity/flow in the massage, she jumped from one body part to another haphazardly and quickly (within a minute she would jump from my shoulders, to my shins,back to my shoulders), pressure of massage was also not uniform and seemed haphazard as well; --I felt stressed during/end of the massage 2. The massage therapist's commentary--I heard about medication she was taking and then not taking, I heard about her dog, I heard about her sister, I heard about sunglasses she took off a rack at a store-- multiple topics that jumped around quickly as well. 3.Not sure what the scent was at the time of the massage, but this was not something that I preferred--I realize that this point is more subjective of an experience and that others may be fine with the scent--this point did NOT contribute to the star rating. -I got this massage in 2017. I did not return for an additional massage, but would still consider getting another one here, but with a different massage therapist.

Lisa is not only an amazing massage therapist but awesome person. Genuinely nice and caring about…read morethe service provided. I left feeling a lot better than I came in feeling. Looking forward to seeing her again.

I've gone to many massage places in my years but nothing ever as good as Lisa spa. Lisa herself is…read moreso kind, very sweet and personal. I got the hot stone massage which was incredible. 30 minutes of just massage and then the rest with the hot stone all over the body and she went the FULL hour not just 45 minutes like most prolly do. Not only did she use the hot stones, she worked it in to the body which felt really good on my sore muscles. I will be back here monthly and bringing my mom with me for the cupping service. Loved this whole experience!!! Thank you, Lisa!!!

The best massage I've ever experienced. Both my wife and I swear by therapeutic benefits of Hard…read moreKnot Life. Do yourself and your well-being a favor. The experience is transformational.

I had my first 90 minute massage with Alyse today. Walked in feeling a 7 out of 10 on my pain scale…read morefrom right upper neck, back, and shoulder pain. I suffer from fibromyalgia with a lot of myofacial pain throughout my body. Her hands worked magic. I walked out of there down to almost a zero. I feel like a brand new woman. She knows how to get those deep knots that were restricting my muscle range of motion and broke up the stuck facia plaguing me with pain for years. She impressed me so much that I booked a repeat appointment for next week. I had a ton of questions about what she was feeling in my muscles and how I could help reduce my trigger points and she was very knowledgeable. I was amazed at how much pain just muscle tension,l and stuck facia can cause. The room is very comfortable and clean!! I just felt like I could really relax. Definitely recommend if you're near downtown Rochester!

I came to see Callie when I was experiencing the most excruciating 10 day long headache. I'm not…read moreprone to them so it was a painful grueling process of trial and error with OTC and prescription pain meds. Callie worked on me for an hour and a half and oh my goodness if that didn't ease my pain. That was a few weeks ago and my head had been feeling fine ever since! I can't thank her enough for taking the time to squeeze me in during my time of need. I highly recommend Knead A Back!!

One of the better massages I've had. The owner Cali really knows the areas of the body that need…read moreattention and works these areas over with both massage technique and the use of a "deep tissue massager". It was a very relaxing massage and I recommend to anyone looking for a quality massage experience.

Excellent experience with Trish for facials! She does an awesome and well balanced job of giving…read moreyou a relaxing experience but also taking the time to really ensure she cleans your pores and takes care of problem areas. Before each facial she discusses any changes in your routines or things you may be concerned about. Each facial is truly customized with Trish.

Mary and Chris, at the front desk, are kind, welcoming and awesome! Mark, the massage therapist, is…read morephenomena!! He is professional, easy to explain needs to, gives the right pressure, is accommodating, and simply the BEST!

Kim is the owner. I've seen her twice and have a third appointment booked. Her deep tissue is…read moregetting great results after too long a layoff from golf. She is an amazing talent. I feel great during and after each visit. Highly recommended.

From the owner: Kimberly provides a variety of therapeutic services at affordable prices. She has 11 years…read moreexperience in the Rochester area and is available by appointment 7 days a week.

The staff was very polite and friendly! I asked for an hour and a half deep tissue massage and did…read morethe typical disrobe and put the towel over. Rather than using the towel in the massage, she used her bare hands and just gently rubbed me. I asked to for more pressure, in which she said yes, but didn't really change pressure or method. Throughout the massage, she would use a spray bottle on her hands that wasn't labeled. She said the massage included oil, but quickly after spraying whatever in her hands, it would evaporate and cause friction from her just dry rubbing me. The massage started hurting from the irritation and I wanted to leave early but didn't want to be rude. If you want dry hands all over you, this is the place! Deep tissue, not so much :(

Trudy did a great job tending to my sore golf muscles. Vigor can't be seen from the road but is…read morejust yards south of the McDonald's north of Avon Rd.

Kelly, you were fantastic and helped relieve some third trimester pain in my back and hips! Your…read morespace is so clean and cozy and really helped me relax. I can't wait to see you again!

Conveniently located downtown Rochester and relaxing atmosphere. Massage was just what I needed. I…read moreleft my appointment feeling so relaxed and stress free. I will definitely be back!! Thank you

I came in for a complementary facial for my birthday & 30 minutes into my appointment, I had to ask…read morefor it because they were trying to sell other services... then.the doctor asked me if I really wanted to get the facial since I was getting over a sunburn, which why wouldn't I if that's what I was there for and if I was too sunburnt for a facial, why would you recommend me getting microneedling that day?? That was money in their pocket vs the free facial, that was why.

My intent was clearly stated in my update…read more This is not a "friends and family situation" I was a paying customer. I have the dates, receipts, voicemails, social media and email correspondences of my communication to your providers and office. I did not stop contacting your office, your office refused to respond to any communication from me after an initial call back with the provider and office manager. This is also evident on this website by the lack of response to my initial review and lack of timely response to my second update. This timeline is documented. As previously mentioned the provider stated my BURNS were normal (even when my initial provider at your office stated otherwise) and everything would subside even after I expressed my deep concern. She conveniently called it "possible bruising" in the voicemail. As I stated in my initial review my session with a different provider at your office was completely unremarkable, therefore I know firsthand these burns should not have occurred. There is no consensus on the gold standard treatment for skin dyschromia after severe burns have occurred. Dyschromia after burns remain a therapeutic challenge. This is not an easy fix as you have suggested. Dismissing or downplaying a patient's experience such as this one is purely shameful.