Lily Massage is my favorite place for my body massage . Rose is the BEST massage teraphhist!…read more and the owner Lily is amazing too ! highly recommended

Had a super relaxing massage at this place. Had the 60 min body massage and 30 min foot massage…read more Rose did a super good workout! It was a great experience. She offered to do cupping as my muscles were so tight. Slept so good that evening.

Best massage in town, hot Asian works hard to satisfy your pain, free yourself ask for Emma…read more You won't regret it

What a GREAT scrub! It was thorough and so relaxing. I feel like a new woman!! I'll definitely be…read morecoming back again.

lauren provided a wonderful premium korean body scrub. it's my second one. the spa facilities…read more(pools, warming rooms, sauna, steam room, etc) are fabulous, too. clean and comfortabl.

The massage therapist did a very good job and focused on the areas that needed attention. I…read moreappreciated the calm atmosphere. It was just a bit cooler than I prefer.

Worse massage ever. The person massaging me elbowed the wrong part of my spine over and over again,…read morewhich could have significantly injured me. I encourage everyone not to go here, or try and not get the wrong person

I have gone to Elements multiple times. Their massage therapists are fine but I will no longer be…read morecoming here. Recently I booked a massage online which was accepted and confirmed virtually. The day before the treatment, I received a call from their receptionist informing me that the therapist preferred 90 minute slots and asked if I would be willing to update my massage from 60 to 90 minutes. Otherwise they would need to reschedule me for another slot. Their other time did not work for me. While the receptionist was very friendly and polite, the reasoning that the therapists didn't want to have empty portions in their schedules felt like a bait and switch. Essentially, asking me to spend more money with the therapist to make my visit worthwhile for them. This was frustrating especially because I had already booked a 60 minute massage with upgrades. Receptionist stated this is a known issue with their online scheduling platform, which seems idiotic issue that should be fixed for a large franchise since it significantly impacts the customer experience. This is the first time it has happened, so it's possible it is a therapist by therapists preference, but be alert that they may not be able to keep your appointment.

Just had the most amazing experience with my massage therapist KJ. I felt like she really tried to…read moreget to know me to understand where I could use the most work on my body, and she was super thoughtful and attentive. And most importantly, I felt great afterwards. Thank you KJ!

Very tuned in to my needs and requests. Lymph drainage was very effective. Peaceful atmosphere. I…read morewill be back!!

It was okay~~ didn't relive my pain on my shoulder and calves. She tried hard to please me but I…read morehad a question if she was trained as a licensed massage therapist. I would look for other place.

Just had the most amazing head and body massage with Elise I think her name is. She did an amazing…read morejob! It's actually what the doctor ordered. I don't agree with the 1 star reviews because she was so great asking me if pressure was good and made sure I was comfortable. I will be coming back often. Ty!

Unfortunately really bad. I paid for the back massage and head spa combo. The massage therapist…read moreonly did one repetitive movement again and again on my back. I had to ask her to move to a different spot after half the massage. Then the head spa was not a head spa. She vigorously scrubbed my scalp with the pointed scalp tool for 2 shampoos. And then a quick conditioner with the same scalp tool. There was no massage of the head, temples, no different tools that they use in other head spa places. She "massaged" my shoulder back area again during the head spa but it was so rough that I am still sore 3 days later. I frequently get massages including Thai massages, Swedish, head, etc. There was no technique at all. Do not be mislead. The prices are cheap but there's a reason.

Abigail is a must if you are seeking some deep tissue treatment. Darrin is also an expert in deep…read moretissue. The experience is out of this world and very fun. As you walk in, you are offered so many beverages ranging in teas, coffee, cocoa, apple cider etc. then you are welcomed to some sweet treats as well. The spa offers so many skin care options for purchase. The staff is so friendly and inviting. They will assist you via phone, text or email. The spa itself is huge. Their cleanliness level is superb and they will accommodate you in all your needs. I truly have enjoyed my a yearly membership! Thank you team.

Things were going pretty good until they had a fire from what I understand. I only know this from…read morereaching out like 3 times now trying to schedule. First time they told me it was closed for 2 weeks. I checked back then they said a month. I guess my problem is, I'm getting charged monthly and here it's been like 2 months since I used my benefits and I have had zero communication from the manager/owner someone. When something like this happens it would be nice to let your clients know professionally, via email etc. communicate the plan going forward etc. it shouldn't be up to me to just keep calling or texting to see, they should be sending out info regarding this to all their clients.

Great place for an incredible massage! New management; newly renovated; New phone number is…read more425-985-9260. New store hours are 9:00 am to 11:59 pm. If you need something after hours, call and set up a time. The web site link is also not theirs. They don't have a web site.

(This visit was early last year)*** Went there with a…read moregroupon, lady said we changed management and we do not accept any old coupons after a bit of back and forth, she redeemed it, but the massage was horrible, she went out two or three times and looked like she had no idea how to massage. then asked for tip after a 40 minute massage for 1 hour. I gave her 20 dollars just to get out of there. I felt because I had the groupon I got different/bad service, but I give 2 stars because they tried and did not kick me out.