We have been bringing our cars here for oil changes and annual inspections for a few years, and I always appreciated how fast and friendly they were. When my car started to have brake problems and making a funny noise, I called and they said they could fix that too. In just a couple of days they fixed everything and my car is running like new. Sammy kept me well informed throughout, offered a ride to help me pick up the car, and broke down all of the costs clearly. No surprises--just friendly people, lovely office staff, and effective solutions. I'll definitely be returning if there are any future issues. read more

Very respectful of our time and extremely pleasant to deal with. They offer all services and more. The store front is always clean and professional read more

Very professional staff. Didn't pressure me to get work done. Clean waiting area and the did my request quickly. read more

I have used this Kwik Kar for several years now. Super friendly staff. I use them for oli changes and lots of other standard maintenance, including brake change. They are very fast and I only need to make an appointment for bigger services. I trust them with all my vehicles. read more

First time getting my state car inspection here - highly recommend and will return next year. Super quick and efficient, although a bit unorthodox and unexpected (in a good way). I pulled in a spot upon arrival and before I could get out of my car, someone walked up to see what service I needed. Upon requesting an inspection he took my keys and insurance and pointed me to sit inside. There were already 4 people inside so I sat at their little table. The unorthodox part was no one checked me in, asked for my name, or any other info. 15-20 min later, a lady walks in, points at me, and says my car is ready. So I walked up and paid and then one of the mechanics handed me my keys, insurance card, and pass/fail paper and that was it. The unexpected part was no one tried to upsell me on unnecessary fixes. How refreshing! I wanted a state inspection and that's all I got. Love it! They processed those state inspections very efficiently and everyone was in and out in short order. Some kind of organized chaos but it worked. I've never had such a quick inspection and not having to deal with an upsell was such a relief. The waiting area is clean but small. Four chairs, a table with 3 more chairs and a couple of stools that can maybe be used. read more

"This year because your vehicle failed you decide to give a totally false review" Sam, this shows the kind of character you are in one sentence. I can assure you this is not a false review and and for you to try to discredit my experience shows how disingenuous you really are. I have nothing to gain to falsifying a review and I am not personality out trying to get you or your business. Clearly, this experience has offended you so much that you would rather start a false accusation and point the blame back at me from your retort. I could care less if my vehicle failed inspection, I know your job is to pass/fail vehicles. What I do CARE about is to get notified on the spot, which the lady didn't do. Because of that, after repairs and replacements, it lead me to miss the retest. I've had many good experiences with you guys in the past which is why I have serviced my vehicle in 2020 and 2021, in where I passed emissions fine. Which is why I quote from you "... had no issues".... I don't know what point you were trying to make here because its totally non-sensible on your end. Rest assured, you just solidified a lost in a repeat customer. I will tell others about my experience AND your response to my review. read more

no cheaper than the dealer, light on the oil. just barely to the bottom line. wouldn't have checked except they made a big deal out of showing me it was full. guess they thought I was ignorant of the care and feeding of engines. Or didn't know how to check myself. Also no comments on the missing skid plate. I know they get trashed, mine has been twice now, once ata mechanics neglect once by a deer. But guys if parts are glaringly missing something should be said. read more

I didn't get her name, but the lady who handles the cash register and customers is friendly, informative, considerate, and even knowledgeable about cars. Everyone was professional and didn't try to oversell me. They communicate with me and let me know what can wait to help me save money. She went above and beyond helping me out today and I greatly appreciate it. The waiting area is clean, one of the cleanest I've ever seen. The mechanics didn't rush the job and took time to listen to me. I'm glad I found a shop I feel like u cna trust to not overcharge or upsell me and also provide good, quality work. I'll continue to come them for my car needs. -Francine read more

Fast, efficient, professional, clean waiting area. I will go back for my next vehicle inspection!

Not much value for the quality of service here. Paid a lot of money ($250) for an A/C check and they didn't even fit it. Won't be going back. read more

quick service good customer service and quality work. I appreciated the work done and the analysis to my vehicle provided.

I needed and oil change and they had good service. I made a good choice that was quick

The whole experience was quick and easy. They saved me a ton of $ on my breaks and oil changes are always fair priced. It's nice to go to a place that doesn't feel like I'm getting price gouged. 100% recommend. read more

I grew up working on classic cars with my dad. However, when it comes to computers I'm lost. This is the ONLY place I will come to have service my Jetta. They are kind, honest, reliable and affordable. I've been a happy customer for 4yrs. They service my car from brakes, to oil, to inspection and everything else. Feels like family!!!! read more

I will not return to this location as they advised me that they rotated my tires and didn't. When I brought it to the managers attention, the mechanics fessed up that they didn't rotate them. I was planning to let that go and not write a review. However, they broke a piece of my wheel off and decided to tape it back. See photos. For that they are getting 1 Star, don't lie to me and also don't try to hide a mistake you made. I would have been understanding if I was advised that a piece of my wheel broke off during the rotation. Update: Ashton called and stated that he does not understand why I would post a review and say that they broke a piece of my wheel off when they did not. Not quite sure what Ashton thought he could accomplish by harassing me verbally, he was defensive and confrontational in our conversation. He never apologized once or offered refund. Fine, Ashton, maybe your employees did not break a piece of my wheel off and tape it back. But, it still does not change the fact that I paid for a service walked outside, noticed that my wheels were not rotated and your employees said they found my locks when they didn't. I was still lied too. Again: Please look at the poor response from the business owner. Everything he stated had nothing to do with my tires not being rotated. I payed $30 for a tire rotation that was not completed. I brought it to Ashtons attention and was not offered a refund. Instead they did the work I already paid them to do. All of the extra stuff you outlined has nothing to do with my review. It's just added noise. Sir, if you have all the video in the world. Then please go back to the time I was there and listen to Ashton complaining how you're in his own words "so fucking annoying because you watch the cameras all day" while I was sitting in your lobby after 6 waiting for my car to be serviced. Your response lacks understanding of the client service relationship. Instead, you choose to blame me for your employees lack of service. I'm very pleased to know that 2 people so far have found my review useful and will steer clear of your establishment. read more

Kwik Kar Automotive - The piece that was broken and taped back on - Oil Change Stations Near Me - Houston, Texas

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Long-time customer. Great service and follow-through. I knew exactly where to take my new vehicle for routine maintenance.

Great service and very friendly staff! Very quick with my oil change. Will definitely be back.

This has been my neighbourhood repair shop for about 5 years now! The customer service is stellar and unmatched, I challenge you to find a mechanic shop where they are so concerned about your well being and safety. There is definitely a personal touch that you don't see when you go to the mechanic, being a woman I know a lot of you ladies know exactly what I mean lol. That doesn't happen here, they've given me air in my tires and recommended me to a tire shop to take care of my flats! I actually I am happy to spend my money with them, because of the wonderful service in the overwhelming customer service . Keep up the amazing work guys you have a customer for life in me. read more

Great and friendly service, at a location that is convenient. Have been coming off and on for a few years. They are patient with me and explain things clearly. I'm very appreciative of my experience each time. The business is run like a family operation, in the best way. read more

Sorry, it's not a "feeling" that your mechanic overfilled, it's fact: when my Modern car's computer/ sensors tells me that the engine oil was over filled, I'm pretty sure that that substantiates that it was overfilled; when I checked my oil (yes, while my car was on a level surface--I'm in my 30's and have been checking my oil for years) and the oil is WAY past the the mark of where it's suppose to be, that substantiates that it was overfilled; when I siphon out a FULL QUART of oil and check the oil again and the level is barely in the acceptable range, that substantiates that it was overfilled. So based on what you're telling me, from your video surveillance, you can tell that your machine/ computer/ whatever gauges you're using were absolutely correct? Wow, that's a really smart HD surveillance system that you have installed--one that can read data values and monitor that your computers and sensors are working accurately and that a visual "quality" check also was done correctly: I'm impressed. I'd be more impressed if your response was a simple apology...accountability is what drives business to grow--not assuming that your customers are dumb and checking their oil at a gas station built on an incline? read more

Amazing service at this location. I've taken multiple cars here and I've always been treated like family! Knowledgeable owner was able to help me address all of my car's issues at a very reasonable price. read more

I noticed my brakes squeaking Friday so I drove up there Saturday morning and got it in right away. I needed an oil change and some others maintenance as well. They did everything I needed and had it ready in a few hours. This is my 2nd visit and so far everything has been quick, convenient and reasonable. read more

Louis and all of the staff there are great. We were on a road trip from FL to CA when my VW Rialta RV kept stopping on the freeway. We went to one place but they couldn't help because it was running at the time. The people at Kwik Kar took it with us on a test drive and when it stopped had a few ideas of the problem.Kept it overnight to do more diagnostics. Found multiple codes and thought it could possibly be a key code malfunction. They were looking for a qualified locksmith when I decided on their earlier suggestion that I have the dealer check it out. They charged me the minimum and there advise was spot on. In this case the dealer was the right choice. We had another vehicle which started acting up and they quickly and throughly got it running great in no time. read more

Very easy to make a same day appointment! I was helped promptly and the staff were very nice and professional. I was offered additional services but did not feel pressured to buy anything I didn't want to, which is very appreciated. Thank you Kwik Kar Automotive! read more

Been taking cars here ever since I moved here nine years ago. Only people I trust with them. They just took care of my back and front breaks. Great guys, great service. read more

I've come here last 2years for my inspection. Both times its been quick. Easy peasy. They were very helpful and nice. I'll be back next year. Thanks guys! read more

Kwik Kar Automotive - Prices - Oil Change Stations Near Me - Houston, Texas

The easiest Friday morning! I called en route to work and was able to drop my car and get shuttled to work all within 5 minutes of my start time. Louis is very customer focused and Philly was timely with the shuttle. I even appreciated the free vacuum of my car's interior. I will certainly keep coming back! read more

Tisam hooked me up! Came in for an oil change and brakes to be replaced. There were other issues with my car since I have serviced my car in a few years. Tisam helped me outline the most important devices that needed to be done ASAP and she offered me a good discount that definitely came in handy. I will be returning to complete the rest of my services. read more

In response to your response, I firmly stand by my comment. Regarding the front brake pads, they were done within the past year in Oklahoma. Your tech said there was 10 percent left on the brake pads in the front. When the car was back in Oklahoma the following week after your recommendation it was noted by my place there that there was still 70-75 percent left on the front brake pads. This is factual and the truth. What your technician suggested Service technician said was neither true or correct. read more

Short story: Luis was honest and straight forward about helping me find the cheapest parts, service, and saved me over $1,000 on Catalytic converter repair. Long story: Luis agreed to help me and my girlfriend figure out the cheapest solution to change her catalytic converter by helping me find the correct parts from O'Rileys, Amazon, and stuck to the quoted price with no hidden fees (a pretty pricey fix where i was originally quoted $1,785 -$2,000 from Scott's down the road). In totality, Luis was able to help me get the Oxygen Sensors for $200, Entire Catalytic Convertor on Amazon for $135 ($440 at O'Rileys) and service of $260. The total cost of the parts and service was roughly $600, nearly $1,185 - $1,300 cheaper then other quotes that charged me $155 to run a diagnostic test to confirm what I already got done for free at O'Rileys. Thank you for all you did Luis - will definitely return if there any other car issues my girlfriend or I have in the future! read more

BEYOND AMAZON SERVICE!!!!!!! From the sweet lady at the office to the men, my car needed an inspection and yelps #1 service shop failed tremendously on lack of service and equipment. For over a month, they lied to me stating that they couldn't provide service for me. Kwik Kar was not only efficient with their service, but made my day so much more with their kindness, knowledge that I needed to know and more. I will ONLY be coming back to them. I was done in 5 minutes! Thank you so much! read more

The first time I ever used the shop was to renew my state inspection. The guy behind the counter was incredibly helpful explaining the process to me and recommending where I could get my tags after the shop completed the inspection. I was so impressed I returned once for an for an oil change and again for a new tire. The shops proximity to I-10 makes it a great location and all the mechanics were helpful. read more

Kwik Kar Automotive - The front office. - Oil Change Stations Near Me - Houston, Texas

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If you're questioning where to go, make this your too choice!! My husband and I used this I10 & Eldridge location regularly from 2010-2013. We moved to Richmond late 2013 and now 2021, we still drive to this location because the owner, Managment and mechanical staff are far above other locations. I live closer to another KWIK KAR and chose this location because they value customers and quality service. I'm never pressured by up sales but instead given notification of what may be needed at the next service, given price estimates and brought out to the vehicle and showed what is observed. They have knowledge of my plug in hybrid and my husbands luxury vehicle. They will give you a ride home if you're work is expected to take a long time. Thank you for your great work and service in Houston! read more

After reading some of the negative feedback, I can attest to say that, although their experiences might have happened to them specifically, they in NO way reflect the norm! My family and I were referred here almost 7 years ago after our usual mechanic/auto man retired. We have been coming ever since for inspections and quick fixes, and the owner is extremely nice. I recommend this place to anyone new in the energy corridor. Fast and reasonably priced. Ask for the owner if you are afraid of experiencing any trouble that some other reviewers might have had. I rarely write reviews, so it goes to show how strongly impressed I've been with the service here (for me to go through the process of writing s review). read more

They move fast, their facility is very clean! The workers are very professional and are good at what they do! Their prices are cheaper than any other auto repair shop and they don't charge you an arm and leg for repairs. They help guide me through the car problems and gave me a 10% Discount off because I told him I will refer my friends and family to him! When I came here I did not feel nervous and the mechanics made me feel comfortable/welcome. They are never rude or aggressive like other repair shops in Texas. read more

They were absolutely great! Changed my oil, rotated tires, changed air filters, and replaced my wipers in no time. Even surprised me with 10% off just for living around the corner. First oil change outside of my dealership ones, and I couldn't be happier :) read more

The service attendants are extremely thorough. I was educated on the issues of my vehicle and felt confident on the results. Most importantly my issues were resolved at a competitive rate and I was pleased with the cost. read more

I've been going to this location for many many years and the staff has always been courteous and prompt. Although my cars have changed and I've moved, I will always come back to them for their service. I was in today for a state inspection and out of there within 15 minutes. Thanks guys. 2 thumbs up read more

Thanks to.the new management, and their kind words, i will update the review. I hope you all tbe best and keep working on Building your reputation. It speaks volumes read more

Quick service and very clean. But the manager in front is a jerk. He treated me as though I was beneath him and his establishment was too good for me to be in. I stated that I only wanted an oil change and he tried to sell me 2 other items. When I stated that I just wanted an oil change he seemed upset and irritated that I didn't accept the offer. I will not be back. read more