Replacing an AC system is a major purchase. You should always get a 2nd opinion, it may save you…read morethousands of dollars. It saved my family $9,000. Read all the reviews and you may see a pattern.........unfortunately you can't give less than one star

We have spent thousands, over three years, on two HVACs that were under warranty when we bought the…read morehouse. They've have to install expensive items because something either "failed" or "wasn't available as a part". Every single time they've come out for the newly installed attic unit, it works for a few hours or a day and then breaks down again. ONCE AGAIN it's blowing cold air instead of hot, as we are headed into a freeze, after blowing hot when it was 90. Absolutely the most unreliable service I've ever experienced. (The business was instructed how to find us. Adding this for the business' comment.)

Great work. Arrive on time, very knowledgeable. The best AC company I have ever worked with. Very…read morereasonably priced.

We were looking to replace our old AC which was not cooling as well as it had and asked Alton with…read moreAPC to come over and do an assessment and give us a bid on a heat pump. He and Pam were great to work with and Alton being an electrician as well identified an issue in our attic that we were unaware of. While we did not select APC to install the new heat pump they were very responsive to questions and provided sound advice.

I can say is wow!…read more Our AC went out on Friday evening in the middle of the hottest part of the year. The unit was only 5 years old so we were concerned about it, that and the fact that it was Friday evening. We contacted TRS and left a message with them hoping they could help us that day. Juan called us about 45 minutes later apologizing for not getting the message earlier as he was in church. He said he was close and came immediately to our house. He instantly knew what was wrong, the drain was clogged as we had forgotten to put bleach in it to keep it clean periodically. He had it cleaned out in just a few minutes and the unit started working immediately. He had put the unit in a few years back and remembered us and took care of us quickly. We were so grateful to him that he came to us on a Friday evening so we wouldn't have to suffer in the heat. He was friendly, professional and in our eyes, a life saver. Thank you Juan for your amazing customer service and coming to our rescue!!!

Should be zero stars. I called this company and was given a quote of $2300. After the initial…read moreestimate for my a/c, they sent a young kid to do the job who looked no more than 18 years old. After replacing a couple parts he said he did not know why it was still not working. The owner came out and also could not figure out the problem. He said he would come back the next day but guess what... he NEVER SHOWED and NEVER responded to my calls and texts. I called two other companies who gave me a quote that were $1200 and $1300! So he was charging me way too much in the first place!! The last company that came did a thorough investigation and found that the original guy had broken a part and probably didn't want to pay to replace it because it was expensive so he disappeared. I don't mind when a company makes mistakes but I sure as hell care when they don't take responsibility for it. Now I won't have a warranty from the person who DID fix it because this terrible company had their hands on it and did some of the work and obviously made a huge mistake. STAY AWAY from this horribly unprofessional company.

They've always been responsive. Great employees. They know what they're doing and get the job done!read more

DO NOT CALL THEM!!! $2,200 They initially quoted $550 for…read morereplacing the water heater, which seemed reasonable for a 1,100 sq ft home. However, they are now demanding $2,200 for the replacement. They even threatened to involve the Sheriff if the payment wasn't made. I am willing to pay a reasonable cost for the replacement, but not to be overcharged. There are no detailed costs mentioned for the work, and I haven't been able to get clarification from Victoria despite multiple attempts.

Trinity's crew arrived early like they said they would. Took 6 hours of intensive work like they…read morepromised. But I liked most that they viewed my house as our home - and not just a work site. The men were respectful, professional and cleaned up afterward.

Tyler is great. It is PEOPLE who make a company, Tyler is good people, hence you get the five star…read morereview Trinity Air! A true professional. They use modern tools and methods to diagnose the issue and share the data with you. If you are a nerd they will educate you and "nerd out" with you to whatever level of detail you want. We got Trinity via home insurance after a scammer company showed up originally (stay away from Ausco!) So happy we found Tyler and Trinity. Today Tyler was training a new guy Tim. It was interesting to hear their interactions - Tyler really cared about training the new guy at a high level. Like a good mechanic: if they they do their job well you rarely need to see them, but when you need something you know who to call!

We had a super positive experience with Regan, overseeing the job personally, and making sure…read moreeverything was done to a high standard and he went out of his way to explain in plain language so that I understood the process the entire way. Cool Champs offers the best pricing in Austin and I highly recommend them for any HVAC service . I cannot stress this enough.

Called Cool Champs at 7am one morning. Call went to voicemail but the recording was simple and to…read morethe point. 'Busy keeping Austinites cool... we'd like to help you..' leave your name and number. Our nearly 10-20 year old system had lost a battle against a 90 degree Austin day. I'd called a few HVAC contractors, all came to the conclusion that the Evaporator Coil had likely sprung a leak and was freezing up, causing the Fan to run for Hours...without managing to actually cool the house down. Two courses of action were available - spend a few hundred dollars adding 2-3 lbs of refrigerant to the system - to maybe get beyond the 2023 Summer Cooling System (fingers-crossed) or Replace the system entirely. I opted for the second. I'd never had to have an AC system installed/replaced before. After bidding out a few HVAC contractors in South Austin, I realized that most HVAC contractors have middlemen do actual change-out work... and later come-back to check their work. I didn't like that setup considering I'm investing $5-10,000 in parts/labor. No Thank You. Regan, the business owner of Cool Champs instead is involved from start to finish. Regan and crew did a meticulous job of pulling out the old equipment, hauling it off, installing the new equipment, and cleaning up their work area afterwards. Regan is passionate about the work he does. He welcomes questions about how the HVAC system works. How best to maintain your system, and how to keep your system running great. Anyone that has HVAC related needs should give Cool Champs/Regan a call. A great team to do business with!

We had a leak in our upstairs bathroom that caused a little damage to the ceiling below. We called…read moreour regular plumber, Blue Dragon (Gilbert Jimenez, who is amazingly nice and good at what he does, btw) and he was so busy, he recommended Fabian Ramirez at Jessi's Plumbers. We called on a Sunday evening, and even though they too were super busy, they made time for us, and spent time on the phone with us to help figure out what the issue might be before they even got here. Sure enough, what they'd guessed was the issue. Also- they recommended some folks to come in and fix the drywall/insulation issue for when they'd finished the initial repair. And best of all, they coordinated with the drywall repair folks so that when Fabian was finished, the drywall repair folks stepped right in- same day, full repair Aaron's Home Repair Services, also really good at what they do!). Fabian took care to cover the area beneath the leak just in case something unexpected happened. He fixed the issue, pointed out some items we might want to fix sooner or later- not because he was drumming up more business for himself, but rather he was showing us what should be next on our home repair list in that bathroom so we could avoid future extra drywall etc repairs. Very thoughtful. He was clear and concise with the suggestions he made, his rates are fantastic for the work that he did, and the fact that he went the extra mile coordinating without my having to be the go-between really made me feel respected and taken care-of as a client. We will DEFINITELY hire him again!

I did not actually use this company, but I called them and they were very polite and gave me the…read moreinformation I needed. We replaced our gas stove with an electric; however, there was no gas shut off behind the stove. We called several different plumbers to get a price to put in a gas shut off valve; however, no plumbing company that we called would give us a price over the phone. They all wanted to send a plumber out charging a service fee. Then we called Jessi's Plumbers, and Fabien told us that we should haver a gas shut off valve and to look in the cabinets. We looked in the cabinets and found the gas shut off. The next time I need a plumber, I am calling Jessi's plumbing.

Greenwave Plumbing is the best. I hired them a few years ago to do the plumbing part of a primary…read morebathroom remodel. Excellent service. And today, I had a water leak after trying to do a repair ourselves and they came immediately. I will always call Greenwave as long as I live in the Austin area. Great customer service. A+++++

Mike is super knowledgeable and professional. We had a pretty complex set up with a free-standing…read morebathtub, and a couple other guys turned down the job. I was really happy to find Greenwave to accept the job. Mike showed up with a positive can-do attitude, and even though it took a couple of return trips and a few different parts, I am happy to report everything is now working perfectly. Taylor is also friendly and courteous and makes scheduling a breeze. I look forward to recommending Greenwave to my friends and family and using Greenwave again should the occasion arise.