A company is only worth going back to if their reps are worth the repeat business. Big fan of Dustin Moore who I've been fortunate to have assigned to my jobs a few times. He's a scientist, loves to explain, provides total clarity and honest next steps, if even needed. Straight shooting gets my return call and recommendation every time. I'll keep my biz where the strong techs are and Kyzar has one in Dustin. Big thanks for maintenance call this week. read more

So yesterday they came to do maintenance they were supposed to clean the coil and they know they didn't do anything and they charged an old man $700 dollars for nothing the coil is literally just as dirty he just scam the old man read more

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Everything. They don't know what they are doing. Been waiting six months for parts. When they cam they were wrong and left me with no AC. They left house in a mess and have not returned to attempt to correct the problem. read more

This company was very good years ago. They sold the company and now it's just a ripoff! We originally purchased 2 new units from them on our house. Long story short the same part broke in both units and the part was under warranty. The labor to fix the first one was $800 and 6 months later the other part broke under warranty and the wanted $2,850 for labor only! This was after the "new owners" purchased it. You see these criminals don't walk run! read more

Under no circumstances should you consider Kyzar ac. They never show up on time. Sometimes they did not show up at all. They bump you off their schedule especially if you already prepaid for a maintenance visit as part of their cool club membership. Their prices are higher than most other ac companies. But worst of all is the poor quality technicians they employ. You will never see the same technician twice and they often cannot even diagnose your problem correctly. Their repair work fails right after they leave your house. They always try to upsell you equipment that is not necessary and does nothing to fix the problem with your ac. The management lies. They are dishonest. They are incompetent. They do not respect your time and will try to rip you off. I feel sorry for anyone that does not take my advice and stay far away from these people read more

This company is an absolute disaster to hire for HVAC replacement. We requested they procure the permit prior to installation, they did not! They lied about the installation being an emergency, it was not! A/c did not operate the first time! The heat unit also failed to work! Finally on day of inspection I was notified at the last minute, that it would not pass inspection based on the pictures the installers took the day it was installed! Only reasonable action at this point is litigation! read more

I needed service because the air conditioner stopped working. The lady answered the phone was friendly. The technician came out, Check out our unit inside the garage and also the fan outside... and He told us all the parts that were broke and needed to be replaced. He seemed like a nice knowledgeable guy and he quoted the price To fix it with the new parts that are needed, including adding a surge protector, a maintenance service called Coolclub And other things. It would cost us over $4,000. After analyzing it, maybe the guy was too nice, a little too slick And I better get a different opinion. Another company came And repaired the unit. (The main part that ​Kyzar said was broke was not broke at all !!! ) I joined the Maintenance service and Including the repairs, the total cost was $650. So Kyzar was going to charge us over $4,000 and another company repaired it for $650. My advice is definitely get another opnion when dealing with this company. read more

We have been dealing with Kaiser, Air Conditioner for over 20 years and always would give them a five star rating . In particular, I thought Joshua was an outstanding representative for the company. He was clear and took care of our repaid quickly and effectively read more

I made a fair deal with their salesman. I paid cash for the Bosch unit. To close the deal he offered to throw in a case of filters. He forget them. I tried contacting them and they won't answer back. I guess if you don't get it in writing don't trust these guys not to cheat you. Installation was fine. read more

Sleazy company. where do I start. They made a lot of false promises. they tried to get me to buy parts that were included in the quote. They double billed me. Six no shows with no communication. Then when I decided that I didn't trust them to do the job and canceled, they won't give me my deposit back, even though they said they would. It's now in the hands of attorneys. read more

My air conditioning quit on me on Saturday night at 11 o'clock. Kyzar had 24/7 Service but I knew that I could make it through the night without AC so I waited until 9 o'clock to next morning to give them a call. Kim, one of the owners, answered my call and told me the technician would be at my house between 10 and 11 o'clock that morning. I never expected that quick of a response. Thank you Kim. The technician arrived at 10:51 and found that it was a bad starting capacitor on the My air conditioning quit on me on Saturday night at 11 o'clock. Kyzar had 24/7 Service but I knew that I could make it through the night without AC so I waited until 9 o'clock to next morning to give them a call. Kim, one of the owners, answered my call and told me the technician would be at my house between 10 and 11 o'clock that morning. I never expected that quick of a response. Thank you Kim. The technician arrived at 10:51 and found that it was a bad starting capacitor on the compressor. It was replaced and my AC was back and running again. This is the second time that I called Kyzar for help with my AC and the second time they gave me 5 star and better service. I highly recommend this family owned business. Give them a try you will not be disappointed.. It was replaced and my AC was back and running again. This is the second time that I called Kyzar for help with my AC and the second time they gave me 5 star and better service. I highly recommend this family owned business. Give them a try. read more

Kyzar Air Conditioning - Heating & Air Conditioning/HVAC Near Me - West Palm Beach, Florida

I love this business I'm finally breathing fresh air!! Use this company, amazing! The quality of the air is so much better than my older unit! I highly recommend using this buisness. read more

I had a brand new system put in and everything was done just as they said it would be. Friendly personable professional reliable service by very knowledgeable and trustworthy people. However, I am finding now that their prices seem unusually high and my maintenance has gone up in price considerably. Going to check around now for better prices. read more

Horrible Company and Horrible Owners. I purchased a new /AC unit from Kyzar. The A/C failed the very next day. After I complained they repaired it, but it failed again and again. Now they are refusing a warranty repair and demand $85 service fee. Don't do business with this awful company. Avoid!!! read more

Failed to inform about an additional $85 for a service fee ..and even though I was willing to have the job done ..the woman stated that an additional $85 will be added because I am not a 1st time customer. She was inconsiderate and refused to accept the fact that they did not inform me about any such additional fee ..even though it was my 2nd time using their company. She left my tenants in the 100 degree temperature and did not repair the unit. Tenants in their 80s.. Suffered until I could get another company out. read more

Quick to respond. I've used them for 12 years and they never disappoint. Just installed a new Lennox system in less than 6 hours. The guys really knew what they were doing and explained the new system thoroughly. Good pricing and excellent warranty. read more

We have regular and extremely persistent white goop in our drain lines. After struggling with it for years, we started regular maintenance with Kyzar. Our household goop is really tough and eats drain-solve for breakfast so we've had to put the money in and make some improvements. Kyzar has been very flexible, working with us to not just bill for hours but to actually solve the problem. At last, they sent out Chris, who has been great. When one attempt didn't work, Chris and the rest of Kyzar had other options and tried something new. Whether you have a simple problem with your AC or a more difficult one, Kyzar has solutions. If you are willing to work on your HVAC, they are willing to work with you. read more

Since we moved here a year ago, we've had to replace a split air-type a/c unit plus our entire HVAC system. We've been extremely pleased with the quality of the servicemen's professionalism and skills. Recently, we needed a technician to come to the house to check the effectiveness of the split-air. unit. Some miscommunication evolved regarding how we should be charged for the service call. In addition, we were told that we needed to purchase a service contract for the brand-new HVAC system. We were frustrated and annoyed about these charges and couldn't make any headway with the front office. Fortunately, Bailey, a customer service specialist, stepped in and quickly resolved both issues. Not only does Bailey work to resolve issues, but she is also like a ray of sunshine! She is SO personable and exudes positivity which allowed me to feel comfortable again in dealing with Kyzar! She has extraordinary people skills and is a true asset to Kyzar! read more

The dispatcher Margaret was very nice and helpful when I called for an ac repair. She went through everything thoroughly and got someone to me as fast as she could. read more

Kyzar had placed a split unit in my old home and we were very pleased. Fast forward ten years later, I contacted them to do another installation. Earl made me feel as though we knew each other for years. Quan, met me at my home and suggested the unit that would meet my needs as well as another vent to keep my room cooler. Installers Raynel and Michael ( Michel) did an excellent job. The entire team were so professional. I am very pleased with their services and highly recommend Kyzar Air for any air conditioning installations, replacements, or repairs. read more

Tech was knowledgable and on time. A bit pricey but they are honest and do good work. AC unit is working great and they are a family run business so will not try to upsell. read more

I really do not like to write negative reviews. However, my experience with Kyzar was terrible. I have been a customer for the past year. After our semi annual maintenance service I was told that we needed to replace our plenums in one of our AC units and that we also needed to replace our duct work. This was not a surprise as I had been told that by their representative earlier last year. As a result I scheduled the work and the plenums were replaced. This cost a little over $1000.00. I then decided to schedule the duct work replacement based on the pictures taken by the technician (when he "fixed" my plenums). I had to call Kyzar back several times to get this work scheduled as they did not send me the estimate as promised or call me to schedule the project. When I finally received the estimate it was $3900.00. Earlier visit estimates by one of their technicians was about $3000.00 for the plenums and the duct work combined. This, compared to now $4900.00 ($1000 plus $3900). I pushed back on the estimate and they reduced it to $3500.00. The work was scheduled. It was then cancelled on two separate occasions. Before coming the third scheduled time Kyzar sent a supervisor, Mark to my home to take a closer look at the supplies they would need to complete the work. He told me the plenums looked fine and said they would complete the duct work repair 2 days from then. After Mark and the two technicians left I decided to go into my attic and look at the plenums that were supposedly repaired. I was stunned to see that it was not repaired and in fact cold air was pouring out of the connection. I could put my entire hand and part of my arm through the hole/opening they left! I called another AC company and requested an estimate to replace the duct work I did not mention to the new technician what I had found. After spending an hour in the attic I received an estimate on the spot. Without any of the bungled issues I had with Kyzar (which took me a week to get the estimate). I asked the tech if he looked at the plenum work Kyzar had completed. He hesitated and said yes but, it was "extremely poorly completed AND, I was losing 40-50% of my AC into the attic. It has to be redone. All through this process with a Kyzar I asked twice to speak to the owner of Kyzar...Kim Kyzar. I was told she was too busy to take my call (by the Construction Manager). I left my name and number...TWICE, and never received a call back. I called Kyzar AC back to cancel my appointment AND told the scheduler to please let the Construction Manager know that if she wanted to know why I was canceling this project to please call me. No returned call to find out why I was cancelling a $3500 project! The length of this is to fully tell my story of this debacle. There were a number of other serious issues which happened but, I wanted to get the full story out there in the hope that Kim Kyzar could hear my story. I would urge you Ms. Kyzar to please call me if you would like to discuss these issues, and more. Mike Bernstein read more

The owner is knowledgeable and trustworthy. Employees are professional and courteous and know what they are doing!! I feel extremely comfortable referring them. Update: 8/20/18. Our upstairs AC wasn't working on Saturday. Kyzar sent a tech out same day ( Saturday!) The compressor was gone but the tech: Christopher Anderson tried very hard to give us a temporary fix. He was professional and courteous. True to their word, they were here on time, first thing Monday morning for a new installation. We have been extremely satisfied with Kyzar. read more

Horrible Company and Horrible Owners. Purchased a new AC unit from Kyzar. The AC continues to fail every couple of months. I have complained to everyione at the company and requested Kim or David Kyzar let me know if the AC units warranty could be replaced as it is dedective. The owners refuse to respond to my emails or phone calls for the past 12 months. I just hired another company. read more

ABSOLUTELY THE BEST-Christmas Eve-no a/c- Called Kayzar at 10:00pm- 1 hour later the technician arrived. Shout out to Colin, an awesome, dedicated to providing the best possible service. He found the problem and repaired it. I can't say enough about this young man who was tenacious! And he didn't complain about working late and on Christmas Eve. Such a deticated and kind individual. A shout out to this great air conditioning company who never fails to impress me! Karen S - Boca RatonwEmfeg-riwvih-wohny5 read more

Our new Lenox A/C (installed by Kyzar A/C) system had our semi-annual service this morning.The service rep David Olavarria was GREAT. David was extremely knowledgable,thorough and neat.He was very professional and friendly. Another Great Job by Kyzar Air Conditioning Frank Bittner read more

Kysar installed 3 new A/C units (Lennox) in October 2019. The service guys are great, unfortunately we have seen way too much of them. We had chronic problems with one unit since installation and then 1 year later have to replace a motor in a different and the largest unit. While the cost of the motor is included under the warranty we will have to pay the labor to replace. I had another repair last year that I had to pay the labor for. We signed up for the maintenance agreement and have had preventive maintenance performed on the units twice since install. This is not what I expect from brand new units that are being maintained. read more

Outstanding job!!! Very professional, polite and hard working! So satisfied with my workers!! I had Miguel, Miguel and Conner! Would highly recommend this company and these workers! read more

Excellent, installed new A/C system to replace older unit. Best price and prompt courteous service. Earl was rep and a good guy. Thanks.

I've been using Kyzar to service my unit for upwards of 4 years now. My unit is old... but they have not pressured me into to giving up and just buying a new unit. They are realistic by telling me that I will have to change it sooner than later and i should service it more often. So far, i have been doing just that and my old unit is still kicking this heat and they have been able to fix any problems it has had thus far. read more

My unit broke again needed new condensor. I bought it in 2014 with a 10 year warranty thank God. They've been to the house probably 15 to 20 times to do repairs. This last time they told me they couldn't locate my warranty on file and the tech Chris demanded I produce it before anything, which I did. Repairman Brandon came and installed a new condensor Tuesday and now its Friday and already not working again and 85 degrees in the house. I have no words for Kyzar Air. read more

Kyzar is an extremely professional family owned business company who care about their customers. From the salesman (Earl)to the technician (Chris) everyone was very helpful! We had a new a/c unit installed. I would recommend them to anyone for their air conditioning needs. read more

The people who own and work at Kyzar are honest, reliable, and their prices are fair.... and very easy to communicate with. The staff who came to our house Jarad, Daryl, Horacio and the young men who installed the unit as well as Mary Ann who answers the phone and schedules the appointments are so friendly and polite. They were great to work with. We had a unit that wasn't working and didn't know who to call since our old co is out of bussiness. My neighbor said to call Kyzer. I called the security gate to tell them that l was expecting Kyzar and the guard said no problem ... they do a lot of work in this community. (l live in a huge gated community in Jupiter... and Kyzar seems to be the co of choice! ) I am extremely happy with Kyzar and would recommend them to anyone. read more

I had a problem with moisture and wetness in my condo. Another company was ready to sell me an air purifier with UV lights to control the moisture. I spoke with Earl and he explained that would not solve my problem we did explore different options for a resolution over the telephone. He did not come out and he did not try to sell me anything and I am grateful for his honesty. I would do business any day with this family owned company read more

Amazing company. Great experience. Fast. Installed an amazing Lennox system the next day. Very professional installing team. Installed 3 new returns that look great. Replaced much of our duct and plenums. The owner of the company and his wife came on site twice to inspect the work and he made additional changes to improve the system. Also installed a completely new condensate drain that had been a chronic problem. It was a lot of work and their installers did a very good job. System performs very well. Feels like I am living in a new home. We added the UV lights from Lennox which seem to help. Included Wifi Honeywell thermostat that works very well. The A/C industry is so full of dishonest vendors so Kyzar is a breath of fresh air (pun intended) On a side note I have worked with Cassidy in the past that were very nice and honest. In my business I have also worked with East Coast Cooling which have been very honest. I highly recommend Kyzar Air. read more

Avoid this company like the plague. Installed a BRAND-NEW $4,000 unit, within a month had to visit 5 times due to the fact that it would not run properly. Still never fixed it. Promised that the high end unit can adjust humidity. They have no idea how the units they sell operates, every time they spend an hour with the manual & and still have no idea how to work on it. Extremely rude and unprofessional to deal with. All promises, no product. Update - A/C was finally fixed. read more

GREAT, GREAT SERVICE. My A/C wasn't working when I got home from work. I called at 6 pm and they were there by 7 pm. They fixed it on the spot and it's working great! Thanks so much Kyzar!!! read more

Friday, March 31, 2017 was an eye opener for me. I WAS a loyal customer for years to Service Experts, however; the treatment and customer service received was less than desired. In a short space of time Kyzar came to the rescue and exhibited what it truly meant to provide excellent customer service. They are reasonable, efficient, knowledgeable and trustworthy. I will be a walking bill board for this company, because they demonstrated what true customer service is all about. Again thank you.... read more

I hired Kyzar Air condition company to install a new 3 ton unit in my condo in Florida. They showed up when scheduled were clean and efficient and completed the job as stated. Carlos and Carlos were the mechanics and did an outstanding job. They were professional and courteous and answered any question I had. Horacio the Sales Manager was great, he over saw the job and could not have been more accommodating and resourceful. It is a pleasure doing business with Kyzar Air. I would highly recommend them. Mr. Robert Taylor Highland beach Fla. read more

In 2017 I had an new Lennox system purchasd and installed by Kyzar. The installation went quickly and the system was installed correctly, however almost a year later we noted the condenser unit was making more and more noise and called Kyzar. They came out almost immediately and found a problem with the unit. I was concerned as prior experience with other companies turned product problems into major hassles. But not with Kyzar! They worked with Lennox on my behalf and had the unit promptly and professionally replaced. We couldn't be happier with their professionalism, and quick service. No mess, inside the house or out and a very helpful attitude. Kudos to them and Lennox for standing behind their products! read more