Don't know where to start!! we live in high rise w weird a/c units, Prestige fixed my botched new install then did the maintenance on a couple units on my floor, then my other neighbors a/c went out and another company said, its broke need a new one...Rudy from Prestige came out to give quote for new unit and informed us, we didn't need a new unit, so went from 8200. to 310. repair Thank you just simply for the honesty...so damn rare these days... read more

Unbelievable customer service, Was out within a few hours, Very knowledgeable technician. Very honest, Could have told me anything But After testing system completely Looks like a bad thermostat. Recommend I go by on and swap. Even showed me how to set program after I Installed Highly Recommended read more

Excellent service!! My usual A/C man sent the guy his daughter was dating to fix my A/C after 2 days without A/C...could not help said I had a leak..,holiday the next day...weekend approaching. I called Prestige air conditioning and Rudy was there within the hour, found and soddered the hole in the copper coil Family owned business, excellent service and expertise! read more

Excellent service. Their technicians are skilled and professional. The service is prompt . When you call someone actually answers the phone! That's a big plus for me. read more

They responded in an hour. Rudy (the tec) showed me exactily what was wrong and explained it to me. He had the part I needed with him so I did not have to wait for him to go to the wearhouse. I was back up and runing within 45 minutes. Rudy was proffesional and made sure everything was working. This was the first time I used Prestige and will use them when needed in the future. read more

I really hate to leave a 1 star review but this was the worst A/C or any technician interaction I have ever had. I called this company on a Saturday around 11am because my A/C was running, but it would not go lower than 76 degrees. A technician named Thomas Crosby called me back at around 1pm and said he could come out today but the service call for a Saturday visit is $150. I needed my A/C fixed so I approved as well as re-iterated the issue we were having and what was going on with the A/C unit. He stated he would be here between 4pm and 7pm (it starts to get dark at 6pm this time of year) I asked if he would be able to work in the dark to fix it and he stated yes. He arrived at 5:45 PM. He got out of his truck, said hello and my husband explained again what was wrong and that the A/C and Thomas immediately asked where the cold air return was. My husband brought him in the house and Thomas took off the cover and said "Its Frozen". I asked what we needed to do and his reply was "Nothing, I cant work on a frozen unit". I asked him why he didnt tell us almost 6 hours ago to shut the A/C off because since that was the VERY first thing he did, he must have had a suspicion. If we had shut the A/C off 6 hours ago, the unit would have been thawed out for him to fix it. My husband has a heat gun (or something like that) and we offered to melt the ice for him to work on it and he replied "I charge by the hour" I am like really? How long does the $150 last for? So he left and didn't even put the cover back on the cold air return - then said they could put me back on the schedule for Monday and I had to pay another $95!! This guy did not even look at anything else so he went straight to the cold air return - which means this guy knew this. Horrible business practice. I did call on Monday and spoke with manager and they were going to send someone out without charging the fee, but I rather go with a company that hires people with integrity before giving them any more business. read more

Excellent service. Prompt, reliable and thorough. Company confirmed appointment and provided updates to my appointment. A/C Tech was very nice too. read more

Initial installation was honestly pretty good, BUT when I started having multiple issues, I trusted them, but they were just guessing each time: first dismanteled my controller, then changing same part again and again, while charging hefty $$$$ prices. They try to fix the same problem THREE time, but could not. And YES they charge, or they wanted to charge. Finally got rid of them. AVOID AVOID this company when you have tech issues, professionnally they just DON'T HAVE IT .... read more

Excellent service. They are prompt, thorough, and efficient. I can always rely on Prestige.

Great owners - caring reasonably priced and so honest. I have tried quite a few and these are among the best!

We requested service through Yelp and they responded right away. Tech came and the company honored the discount through Yelp. Work was done efficiently and tech was efficient and friendly. We will be using them for any future repairs. read more

When you buy or service your AC unit, you will get the professional and utmost customer care from Prestige Air Conditioning team. Thier office staff are reachable in a timely manner. I am an owner of a rental property. I have to rely on their service for any AC issue when I cannot be there. I highly recommend them. read more

My brother in law has used Prestige Air to service the AC at his home. I had issues with my AC so I called them up because of the response time for customer calls. Amber took the call and kept me informed on the techs expected arrival. Thomas was the tech who came out. He diagnosed the problem with being the compressor. He gave me a quote on a new system. The price was very reasonable for a quality unit. Thomas was very knowledgeable, friendly and polite. I ultimately had my cousin install a new system at cost. My cousin stays miles away so it is a once a decade favor. I will have Prestige Air do my future maintenance and service calls. I highly recommended and I appreciate the quick response from this company. read more

Reliable affordable and friendly services. Highly recommend this company. Very impressed and signed a service contract.

I've been using Prestige Air Conditioning for 3 years now and they are always on time, they call just as they are leaving the previous job and call upon arrival. I buy their annual maintenance agreement that is $175 and it includes two services check-ups per year and a discount on any needed service. I want to give a Kudo's to Schneider who did my service yesterday, he was very thorough, and replaced a small part that was failing. He even showed me the meter readings that showed the part was failing. He replaced the part on site, it was $162. This was the first repair that I have needed in three years. He also explained that I'll probably need the freon charged on the next visit. I've had great experiences and service with all their technicians and would recommend their services. read more

This one goes out to Sam our air conditioning was broken for four months we lived in a house that would range between 88 to 92° living in Florida you could imagine. We were blessed to have Scott the owner and Sam the handyman fix our air conditioning such angels. Now our house is comfortably sitting in the 70s and we can sleep at night without waking up to step outside for fresh air. You can feel a difference in the house already as soon as Sam patch things up these are a good honest working man and we are so blessed to have had them fix our unit customer service with a smile. 10 out of 10 would recommend to anybody having air-conditioning problems read more

Initially I left a positive review. Unfortunately, I had to switch companies because there were repeated issues. After they kept charging me repeatedly (on a new unit I purchased from them), I decided to have another company come out. That company discovered that Prestige had removed a part from my unit and had it laying up in the attic, next to the unit. Once he replaced that missing piece, all was fixed. Not only was I being lied to, the issue appears it could have been done purposely. Additionally, the ladies who answer the phone were beginning to take an attitude. Also, the owner doesn't know anything about A/C- one of their techs told me that. I would steer away from them. read more

I called his company today at 11:30. They said they could have somebody at the house between two and four. Somebody showed up at 2:30 to fix the problem that I was going to have them for the last two weeks. The previous company could not fix it and it was something very simple. Needless to say the previous company, Total Appliance, I will never use again after they came out five times to fix my air-conditioning and I never got it right Prestige got it right the first time and they were there earlier than I expected when the other company kept giving me a hard time about showing up. read more

As a female homeowner new to the area it can be tricky to find someone trustworthy. Well I found my air conditioning company. Super honest. Great price. Respectful. Quick. I'd give 5 more stars if I could. Thank you!!!! read more

Called to ask a question about our air conditioning unit. I was So impressed with the willingness to help Me navigate my situation. read more

Adam came to see us just as Donna said he would. Great service! He fixed our AC quickly & within minutes it was back to working beautifully. Prestige has been added to my contacts and when we need a new unit, I will be calling Prestige. The receptionist deserves 5* too! read more

I called Prestige when my A/C was working properly and the thermostat was reading 80 degrees. Donna was so kind and so pleasant, top notch customer service! She scheduled the tech to come out the same day. The technician arrived on time, he was very informative and diagnosed the problem right away. He was also able to get the part needed that same day and make the repair. Very grateful for the prompt service. Would highly recommend them for any and all of your A/C needs. Thanks for everything!! read more

I was really happy with my service from Prestige. They answered my questions promptly through Yelp messages and we set up a time for someone to come service my AC, which was leaking condensation inside my house and needed a new UV bulb. The technician showed me what was happening, gave some good advice about the prognosis for our aging unit, and resolved the issue quickly. I wasn't charged for service I didn't need and the price for the service provided was good. read more

Great service. John was very thorough and gave me some great tips. Glad I signed on for their maintenance program.

Called first thing this morning. Explained my problem. They sent a tech out as soon as there was one available. Diagnosed the unit both in and out. Thomas had the part in his truck . Price was reasonable. Gave me a break as a first time customer. Amber , who took my call , was very pleasant and helpful. I will use them again and recommend them to anyone needing hvac work. read more

Quick response, professional service. Would definitely recommend Prestige. They came out next day to get AC up and running.

Excellent first service experience!! They cleaned the system and installed a smart thermostat. All was done professionally and pleasantly. I signed up for their annual maintenance agreement, for two cleanings a year. Rudy, Amber and Donna were all very helpful, knowledgeable and efficient. Highly recommend! read more

I can report an excellent experience with Prestige and can recommend them without reservation. My elderly mother was experiencing problems with her AC system on an exceptionally hot day. I spoke with Amber at Prestige who made room in their very busy schedule to send a tech out forthwith. Prestige was the only company out of a dozen called who were willing to do this. Tech Rudy appeared soon afterwards and in short order repaired the system for less than the quote. I commend him and Amber, the exceedingly polite and helpful receptionist, for their prompt and professional assistance in the matter. Jolly well done all around. read more

Professional knowledgeable and courteous service. I was very pleased with their observations, servicing and future recommendations. These are my new go to AC guys in Boca. read more

I had called Prestige when my A/C had broken down right after I bought my home. They came within 24 hours. Unfortunately, I did need a whole new system but they did a wonderful job. Everyone from Prestige was polite, professional, courteous and knowledgeable. I highly recommend them. -Cheri V Palm Beach Gardens read more

Our Ac unit went out around 6ish on JULY 3rd! We called our regular AC company and we didn't get a response. We called about 8 companies since it was after hours and right before The 4th of July Prestige was the only company that could come out. They called us back within the hour. Scheduled us and came out about 10:30pm. Jose even called when he was on the way. He came out and was efficient, friendly and knowledgeable. We were so happy to have the AC working again! Thanks again Prestige! We will call you FIRST next time. read more

Truly the best in the business. Reliable, honest and no price schemes. Have used them for years. read more

Horrible company installed my air conditioner with out a permit. They give you a story BS that they have a sticker permit from Palm Beach County. They installed the air conditioner wrong had to get a electrician to redo and cost me more money. They didn't check the air ducks which are ripped and taped with painters tape. Wish is wrong the ducks are ripped so the air leaks. I called them various occasions and they speak to me unprofessional and yelling. Please be careful that Company is a rip off. Unprofessional unethical. Not with Palm Beach County code in compliance. read more

I own a home management company in West Palm Beach and service close to a dozen homes between Palm Beach and Broward County. I've used Prestige's services since 2011 without fail. The company is ran ethically and fairly. Service technicians are honest and reliable and I've never second guessed the business practices. It's hard to find any contracting company that stays in business more than 5 years in Florida, let alone one that deals fairly and honorably! I would highly recommend Prestige to anyone who requires ANY type of air conditioning service or repair. read more

To whom This May Concern: I want you to know Prestige Air Conditioning has serviced our villa for 10 years and they were a pleasure to work with. The team was on time, did an excellent job repairing what needs doing and they had a can do approach to getting things done. The price is always fair and they stand by their work. I will be moving on due to leaving the area but they were a bright spot in my corner. The new owners will continue the relationship and so should you. Give Prestige a call when you need help! They will not let you down! Good Luck ! read more

Beware seniors! Not only did I not follow the service person up the stairs to the air handler (my foot is injured), but I believed him when he told me I had mold in my handler. He showed me pictures of my equipment which showed mold, but it was not my equipment. Yikes, luckily I caught on!! He told me I needed an air purifier by Halo for $1400, or an RGF by Guardian for $975. I got another company to do my maintenance as this person had not done anything. read more

I been without Air conditioning for 5 weeks now and have yet to get my air conditioning fix. multiple attempts to contact company any no phone calls replies not email replies. 114 degree weather temps and I am still without air conditioning. and to add insult to injury they are still charging me over 1300 for repairs. read more

Amber was really nice on the phone and was able to setup an appointment for me right away. John came in and was friendly and trustworthy. He took care of what needed to be handled and even gave me a few tips! Best A/C company that I've ever used. read more

I have used Prestige to fix my AC many times & they do an outstanding job. Rudy does a great job servicing my AC. I had a loose wire today & Rudy was able to get my AC going again. John has also serviced my AC & did a great job. John & Rudy explained & showed me exactly what needed to be fixed. They are professional & work in a timely matter. read more

My AC was leaking and I found Prestige Air on Yelp. I emailed them for a quote and they responded asap. I called to make an appointment and had no problem. Very nice lady on the phone. She told me there was 4 hour window and the repairman would call when he was 30 minutes out. The repairman's name is Rudy. He called as planned. Very nice man. He fixed the AC in less than an hour. There was no mess. He explained to me what the problem was and what to monitor/maintain. He checked the AC outside. He gave me some info about the AC unit. Rudy was very helpful. I will call Prestige Air for any AC problem that might pop up. The 4 star rating is nothing against the service Prestige provides. It's because of the 4 hour window. I don't like waiting around. Though the wait was definitely worth it! read more