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    L&L Carpet Care

    4.8 (6 reviews)
    Open 7:00 am - 7:00 pm

    Services - L&L Carpet Care

    Carpet cleaning

    Rug cleaning

    Upholstery cleaning

    L&L Carpet Care Photos

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    Recommended Reviews - L&L Carpet Care

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    5 years ago

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    8 years ago

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    8 years ago

    Super fast, very good cleaning, very responsive and economical. What more do you want?

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    7 years ago

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    7 years ago

    They did amazing work and the prices was very competitive for much better work then others. Thanks l&l

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    8 years ago

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    Vancouver Carpet Cleaning

    Vancouver Carpet Cleaning

    (1 review)

    Thank you so much to Hugo from Vancouver Carpet Cleaning for coming out and deep cleaning our couch…read moreso quickly! With 2 babies, it has seen better days. Hugo was one of the first to respond to my project through Yelp with the information and quote I requested. He also had the most reasonable pricing and quickest availability which was great given that we contacted him Thanksgiving week. He even cleaned the carpet around our couch at no cost since he noticed we have two young kiddos who spend a lot of time around there. We will definitely contact this business again when needed!

    From the owner: Vancouver Carpet Cleaning – Top-Rated Carpet, Tile, and Upholstery Cleaning in Vancouver, WA…read more Vancouver Carpet Cleaning specializes in residential and commercial carpet cleaning, tile & grout cleaning, upholstery cleaning, window cleaning, and pressure washing. With 15+ years of experience, we provide high-quality deep cleaning using professional truckmount equipment for superior results. Customers choose us for our spot removal expertise, pet stain treatment, traffic lane restoration, and detailed tile & grout cleaning. As a local, owner-operated business, you always get honest pricing, reliable service, and real attention to detail. Whether you need whole-home carpet cleaning, move-out cleaning, tile restoration, or streak-free window cleaning, we deliver results that refresh and brighten your space. * Carpet Cleaning * Tile & Grout Cleaning * Upholstery Cleaning * Window Cleaning * Pressure Washing Fast quotes, fair pricing, satisfaction guaranteed. Call or message Vancouver Carpet Cleaning today!

    Xtra Touch Carpet Care

    Xtra Touch Carpet Care

    (21 reviews)

    For 10 years now, we've been using Xtra Touch in Vancouver, WA for carpet cleaning. We used to use…read moreStanley Steamer which was OK, but the attention to detail was not great. XtraTouch is like having a dedicated, fun family member who loves to take care of our carpeting. The icing on the cake is the carpet dries in much less time than with Stanley Steamer. Our carpeting is almost 25 years old and it looks new after Xtra Touch works its magic cleaning. We highly recommend Xtra Touch!!

    Avoid this business! They showed up late, came unprepared for the job and got the job wrong when I…read morebooked the appointment so they had to go get the necessary equipment which took over an hour, then made up new job pricing on the spot, refused to honor their own website advertised $50 off coupon & when I went upstairs to get something I needed, I noticed they were walking all over treated and wet carpet with their outdoor shoes, though they assured me they always work back to front. They told me they couldn't put any shoe covers on at all,rules are rules, but one of 3 was wearing a pair & the others walked around supposed "cleaned" carpets with their dirty shoes. After I expressed concerns about this, the main guy said they were going to walk off the job, which is what they did, never completing more than half the job I'd hired them to do. I'd taken a full day off work specifically to get the whole house cleaned. Not only were they late arriving, then got the job wrong & had to get the right equipment (making the whole process start over 2 hours later than my appointment), told me I was owing around $200 more than discussed when I first set the appointment, then walked all over the carpets that we wet and treated with their shoes on, they left a mess downstairs with filthy mats they through down, walked around my floors again with their shoes uncovered, then refused to clean the entire bottom level of the house & walked out on the job. In addition, the guy made it out to my my problem & blamed me for them leaving because I'd expressed concerns over the many mistakes that were made - the 2 hour delay, the cost increase & compromised cleaning job ...complained to me that they're so busy & working a lot, instead of taking ownership & simply making it right. I'd used them 4 years ago & since then, the customer service & quality of work has turned to garbage. I had to make 3 phone calls yesterday & you first must go through AI which only transfers you to a messaging service. The message service is absolutely useless. They can't set appointments, answer any questions about basic service provided, can't confirm appointments, all they do is tell you they'll have the "service department " call you, which is the main man who came out to do the work with crew & zero phone calls were returned. I asked to have the owner call after the disaster they left me in by walking out, no call returned. If a customer can't express any feedback when major mistakes are made by the company you hire, when they misrepresent costs & then add on extras on day of, & refuse to properly perform the job & walk out without finishing because they just don't feel like finishing, that is completely unprofessional. They cost me an extra lost day off work & additional monetary costs of having to hire another company as emergency cleaning services so I can move back into my living spaces horrible business model & terrible customer service. I think it's reasonable that businesses show up on time, pay attention to the job that was booked & come prepared, and then complete the job professionally & properly, & assess the cost that was discussed when booking the appointment. It's simple. Many companies offer the same services & I would recommend using anyone besides this one. I regret asking them to come back 4 years later because clearly their service & quality has substantially declined. Unprofessional & overall terrible experience.

    Quam's Carpet Cleaning

    Quam's Carpet Cleaning

    (10 reviews)

    Hired Quam's for carpet and sofa cleaning. The "crew" -- later learned they were the owners --…read moreentered without shoe covers, barely spoke, and were immediately rude. I felt so uneasy I called the company to verify they were legitimate. Turns out, the woman I called was the cleaner. I was instantly creeped out and asked her to leave my house. As they were gathering their things, the man and woman -- the owners -- started berating me. The man even shouted, "Hope you're happy -- you got your carpets cleaned for free!" I was standing halfway outside on my patio, phone in hand, ready to call the police, keeping my small dog close because I was that frightened. They left stains and soaked carpets behind. The whole experience was frightening and unsafe. Maybe this is considered acceptable service in the Pacific Northwest -- back home in Texas, we'd call it exactly what it was: dangerous and unprofessional.

    It is unfortunate that I am having to write this review for a local business that I've used for…read moreyears. We've been using Quams Carpet Cleaning For years. Do I think they are the best carpet cleaners in Vancouver, absolutely not. Do I think they have the best, latest and greatest equipment, absolutely not. But they are local, their employees who come to do the job are friendly, they always offer a flat fee for the pet stains which I appreciate since we have many and the stains are typically gone for a month before they come back. Which I count on, so I plan my cleanings around events etc. Last time we had them out to clean, the technician knocked his cleaner from the top of the stairs to the landing which broke out one of the railings on our banister. He did not let me know this happened. I heard what sounded like something falling down the stairs, him saying oh S%*t, and when I called from the other room to say is everything OK in there, he said yep everything's fine! Later that day I realized what had happened when I looked up and saw one of the railings bent out. I was able to shove it back in. Just missing a strip of wood that goes across the top. Not sure where that little strip of wood went. Anyway, I didn't bother to call and let them know it had happened because I know it was an accident and I didn't want this guy to be in trouble. I also didn't want them to have to pay an expense to fix it. It is very expensive to own a small business. Right before quarantine we had someone out to do some maintenance on our front door. The person they sent had no idea how to fix what I needed fixed but continued to act like he did. Even leaving once, to go to Home Depot. I was charged for about six hours of labor that someone who had known how to fix what needed fixing could've done in much less time. After a few days it needed to be fixed again. I called to see if we could have someone else come out and because we were now in quarantine we would have to wait. Which was totally fine. They did finally come out and fix what we needed to have done, in about 10 minutes. Both of the guys who came out to fix our front door were very nice. The first one had no clue as to what he was doing but made up for that in kindness and personality. The second one was also kind but also knew what he was doing. Yesterday one of the technicians came out to clean the carpet. I had to work so I left my husband in charge of the carpet cleaning. Long story short, what I imagine, is that they treated my husband how I would've been treated had I gone into an auto repair shop. My husband has never been home when the carpet cleaner has come or heard me talk with them about pricing. They always offer a discount if they realize the enzyme cleaning is going to be very expensive. I have never paid more than $175 for the enzymes. This cleaning they charged us $365 for the same thing we've had done many times before. When I called the technician after my husband let me know the pricing he said, I don't know anything about a flat fee, this is what he agreed to. I was always offered a flat fee, so I am confused as to why they didn't offer my husband the same thing. When I called the office to speak with someone regarding the pricing she was extremely rude to me and kept raising her voice. We were disconnected. When I finally was able to connect with her again on the phone I let her know what was happening, explained our past experience with Quams and she was a little more understanding and less abrasive. When I called this morning and was finally able to speak with the owner he was extremely rude and said, your dog Peed all over the floor, it's not my problem. WOW! Small businesses can't afford to treat customers this way. I won't be using Quams again and if you choose to, just be prepared. Oh and as I write this review another technician from Quams called and asked if they had left their equipment at our house. Nope, sorry guys. I'm just realizing they never raked our carpet yesterday either.

    L&L Carpet Care - carpet_cleaning - Updated September 2026

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