Great service, efficiently there the very next morning, all up and running again in less than an…read morehour.

Austin and Eli installed a new hot water heater for us. They did a fantastic job, very efficient…read moreand professional. They are wonderful people to have work done. The cheapest pricing in the area. If you need any plumbing work done please call Austin, you will not be disappointed. I highly recommend this business!

Our central AC was blowing warm air, so I called Larry & Sons to diagnose the problem. Their…read moretechnician was at our house for roughly 10 minutes before telling me that we had a refrigerant leak, the refrigerant was essentially gone, and the compressor was apparently on its way out. The conversation then quickly shifted from repairing our existing system to replacing it. The only real "option" I was presented with was purchasing a brand-new HVAC system costing thousands of dollars, and a sales appointment was scheduled almost immediately. What bothered me even more was that I explained that I had just been laid off from my job after 26 years and simply did not have the money for a new system. The response was to tell me about their financing programs, including payments "as low as $98/month." I had just explained that I was unemployed. The last thing I needed was another monthly payment. On top of that, Larry & Sons charged me over $200 for what amounted to roughly a 10-minute diagnostic visit. For that money, I was essentially told I had a leak, my compressor was failing, and I should consider replacing the entire system. I walked away from that visit with no repair performed and no meaningful lower-cost option presented to me. Thankfully, I did NOT agree to replace the system. I called another HVAC company for a second opinion. Their technician checked the system and came to a very different conclusion. While the system was low on refrigerant and there may have been evidence of a small leak at some point, he found no active leak requiring replacement and confirmed that there was nothing wrong with the compressor. He added refrigerant, and our AC is now working again. That is why I feel completely ripped off by my experience with Larry & Sons. I paid more than $200 for a very brief diagnostic visit that left me believing I was potentially facing an $8,000-$10,000+ replacement, when another HVAC professional was able to get the system working without replacing the compressor or the entire unit. I'm not an HVAC technician, so I can't say why the two diagnoses were so dramatically different. I can only describe exactly what happened to us. But imagine if I had simply trusted that first diagnosis and agreed to spend $10,000 on a new system that apparently wasn't necessary. That is extremely concerning to me. Based on my experience, I cannot recommend Larry & Sons. If you're told that your system needs to be replaced--especially after a very brief diagnostic visit--I would strongly recommend getting an independent second opinion before signing anything or spending thousands of dollars. That second opinion potentially saved us thousands, and I'm very glad I questioned the original diagnosis.

I was disappointed with the lack of transparency regarding pricing. When I initially called, I was…read moretold the consultation fee would be $50, and that if we had multiple issues within the same category, we would only be charged one consultation fee rather than separate fees for each concern. We specifically called because our electric water heater had clearly caught fire. We even had photos showing the damage, so we weren't looking for someone to diagnose that it had burned up--we needed help with replacement and recommendations for the underlying tank issues. Instead, we were charged for a plumbing diagnostic, a water heater diagnostic, and a water sampling test, bringing the total to $150--three times what we were originally told. At no point before the technician performed these services were these additional charges explained or approved. I understand that diagnostic testing and water analysis have value, but customers deserve to know the costs upfront so they can make an informed decision. Clear communication and transparency about pricing would have made this a much better experience.

Appointment between 11-2pm. Showed up 1:45 pm. Two young techs - neither one was a senior tech. It…read morewas a simple estimate for repluming a kitchen sink and another pipe that needed blown out? Anyhow quoted over $2,000. Therefore, it seems the price is outrageous. According to the guys, they follow code. Well, duh, all licensed professionals do so. Anyhow, not pleased!!!

While on vacation my well pump stopped suddenly on a Friday morning, so no water at all for my…read morehouse sitter. I called RT Services after checking for sudden leaks and the breaker panel. Zach came out same day and diagnosed the well pump failure and also the pressure tank. They had a team at the house early the next day and had the water back on before they left. I also asked them to replace the pitless adapter when I returned, which they did promptly. Zach, Justin, and Landon (as well as Phil the owner) were fabulous! They were great at explaining things, were on time and courteous. I highly recommend RT for Plumbing and HVAC also.

Dave and his assistant installed a new bathroom sink with new plumbing installed from the basement…read morearea in Hagerstown, Md. Their work was top notch. They completed the work professionally and in a timely manner. They cleaned up their work areas completely when finished. They were also very courteous with the elderly homeowner. Recommended!

I had Dave come do 4 things. He came with his adult grandson. They did a great job at a reasonable,…read morealbeit typical plumber, cost. Recommended.

I had such a great experience with this company. Mr. Doug…read morecame in and told me exactly what could be done did not fast talk me or show me things I wasn't interested in talking about. Very honest and kind man also on time and got the job done efficiently. I am happy with repairs and will definitely use in future and highly recommend.

I have used their services for almost 10 years. Great service, with fair pricing. I recommend…read morethem to anyone who asks.

On time, reliable and very dependable very reasonable very friendly on time all the timeread more

This guy (Nate) from Roto-Rooter rocked and was very polite! Came out on a Sunday to help my buddy…read morefix his clogged drain pipe. He was also prompt to notify of his arrival eta the day it was scheduled. He worked on the line non-stop for hours and the clog finally broke free! THANK YOU! He also had a plan B in the works if this snake attempt failed. Although it wasn't my house, I thought Nate did a great job! And from what I understand, if it gets clogged again within 3 months of service, the guys will come back out and re-do for free! I thought that was comforting to hear and a great guarantee! Thanks Nate! I give the company 5 stars!

Fast and efficient ! Also charged about $200 less than the…read moreother bids I received. I highly recommend J&M!

After a wind storm did some damage to a gutter, I requested a quote on Yelp. Justin was very…read moreresponsive and was able to schedule me for a service call that week. He and his coworker showed up a few minutes early, were very friendly, and took care of the repair quickly and cleanly- it barely looks like there was ever an incident there. And the charge was exactly what he told me on the phone. I was impressed and would definitely use them again.

From moment one Art's Plumbing was accessible, informative, affordable and skilled. They installed…read morea water softener, a whole house water filtration system (which were scheduled) and also helped us by unclogging a kitchen/laundry line that coincidentally got clogged a day before their scheduled visit. Dustin is an amazing professional, highly skilled and patient to deal with all my questions. I gladly give them 5 stars and strongly recommend you contacting them if you need an excellent service delivered to you place.

very professional. Found the problem fixed it. Could not ask for a better job. These guys are great…read moreI recommend them highly. My water heater had a leak kept tripping the circuit breaker. Parts were still under warranty. They got me exact same one that I had. Took out the old one put in the new one wonderful. Could not be happier

I can't say enough about the professionalism with this company. I've had to call Bob Jones twice…read morenow (once in march and July of 2025). In march, scheduling was easy and they came the same day to fix a leak in the bathroom. Chris was great. He was informative and efficient. Once again I had a leak but it felt like an emergency. Bradley called me back within 10 minutes of leaving a voicemail and was there within 30 minutes. He was quick in finding the problem and told me exactly what the issue was. I could not recommend this company enough. Effective Communication, quick availability and fair prices are among the reasons I recommend this company.

They went above and beyond what they had to do. Very helpful and a fair price. Very pleased. Will…read morecall again when I have other plumbing needs