I had a very bad experience - kept my cool and wrote an honest review. In retaliation, the owner…read moreresorted to slander and not only posted my name but manufactured complete lies about what happened. Call your normal salon and ask about their products before thinking you have no choice but to go here - sooo many of our everyday salons also use products that are safe from certain chemicals

So glad Thair is open again for haircuts. I got my haircut by Traci, the owner. She's amazing &…read moreI've been coming here for years. The new location is even closer to the subway exit at Ranleigh. They were at a different spot on Yonge street before. This location now is larger, on the ground floor & more open. I love it. The front of the salon has shelves with the products they sell. It also serves as the reception area with two chairs & a desk where their receptionist is. Then beyond that you will see the salon chairs where all the cutting & hair colouring takes place. In the middle of the first floor are the basins for washing peoples hair. There's a space behind the basins with a big long table where the manicures get done. Then at the back of the salon is a single bathroom. I've been told the facials & massages get done on the lower level. I haven't been down there yet but I'm booked for a facial in three weeks so I'll update my review afterwards. Traci cut my hair on this occasion & I asked her to cut it shorter than usual. She washed my hair & then the cut itself took about 40-25 minutes. We chatted during the cut. I haven't been to the salon since October 2020 because of covid. Traci did an amazing job on me as usual. Since it was super humid & hot the day I came I asked for no blow dry. So she just added some styling product to my hair & I was ready to go! I got some hydrating hand sanitizer to try & asked about the NuFace machines. They gave me lots of info on NuFace which is a microcurrent machine used to help improve your skin. They use it in their facials too. I'm going to save up & get one in the future. Anyway I really recommend this place as they are eco-friendly. They also have great service, great staff. Love the way their salon looks too. Expect to pay for quality. This is not one of those places that charges $12 for a haircut. For me their prices are totally worth it as my whole experience here from start to finish is golden. Their products being eco-friendly are pricier than drug store finds too. But if eco-friendly & non-toxic is important to you this is the place to go to.

I am a Hairstylist, and the salon I work in was locked when I arrived because of the severe…read moresnowstorm on Thursday, February 13th. Thanks to the Girls at the reception, who called the salon owner to see if it would be OK if I were to do two clients. It was the end of the day, and the owner was exceptionally kind and allowed me to do my clients, I was very impressed by how well I was treated, and everyone who worked there was very friendly, so I would like to highly recommend Concepts Salon & Spa for being so accommodating and extremely friendly, also the work I saw was outstanding.

I had my haircut in May and my hairstylist was Jodi.. Haircut was below average. This place has…read moregone downhill. Would not be returning and would not recommend.

very disappointed about how they did my nails I went there…read moreand showed them they supposed to fix it but the julee their staff rejected to fix it this is not the way making the business.

It's my first time in this Salon Ms. Sheniel did great with my hair .. I asked for a beach wave…read morestyle and the result was awesome ! Very happy with my hair style ... it stayed 4 days! The location and service are great ... highly recommend it

This review is for Antonia for semi-permanent eyebrow brow and lash lift…read more I am visiting from Tokyo, but do not like the Japanese-style eyebrow permanent makeup (called "art-make" in Japanese). I've gotten my brows semi-permanent tattoo about 4 times from 3 different brow artists. Antonia's been the most professional and best so far. She has an excellent shape and my brows look so natural, gorgeous and better than ever. Antonia made sure to give me a ton of information on proper pre-care and post-care instructions which is one reason why my brows look AMAZING. I followed it religiously.

Came here after finding their work online. Unfortunately the stylist I was originally set with…read morecould not do my hair, so another stylist (Brittany) was able to come in on short notice and get my hair to the level I was hoping to achieve. I feel like I lucked out, bc Brittany takes no short cuts and is highly knowledgeable about hair and styling products. She's also a Senior stylist and is trained in multiple outlets like cut, style, colour, and mens' and womens' cuts. After spending almost a whole day at this salon, the team made sure I ate, was taken care of and kept complimenting me no matter how abstract I looked with all that foil stop my head. Everyone here is super friendly, and genuinely want to do a good job. I see them taking their time and really enjoying what they do. I would highly recommend this facility as well as Brittany to any newcomer.

Love my haircut from Spiro- he knows how to manage my fine and curly hair. Nothing feels better…read morethan a high quality cut that looks great even as it grows out. He's my new "go to" guy. The salon itself is lovely.

Spiro at Civello Oakville has been cutting my hair for many years. At times I have tried other…read moresalons / stylists but I always revert to Spiro. He knows my hair texture and how to cut, shape and style for the most flattering look. If you are looking for the best he's it. The salon itself is top notch in all respects.

I walked in without an appointment and was greeted at the front desk. I asked if there was an…read moreavailability for a haircut and they said they could do it now. I specifically said I don't want someone that's just come out of school. I sat in the chair and she didn't even introduce herself. Within three minutes of sitting in the chair, I could tell I was dealing with a newbie. Being an ex hairstylist myself I thought I would give her a chance. Watching her cut, I could tell that there was no confidence. I had to ask her to make changes three times. I just wanted out and when I got home, I had a closer look at the haircut and there was lots of unevenness, not even and long strands that were missed. Very disappointing. Especially because I asked for someone that wasn't new. This was my second time going to the salon the first time I had a male hairstylist who smelled of smoke and I had to tolerate that throughout the whole haircut. This is the second try don't think I'll go back for a third.

The person on the front line desk appointments/reception is useless…read more I called to book an appointment or to inquire and the front line desk appointments/receptionist took my contact name and number and did not return my call even when asked to. The person/stylist that I was inquiring about is not available 247 and when they are and are actually in Salon they are fully booked. So I do not believe they have any time to call clients. The front line desk appointments/receptionist is not professional and did not return my call regarding the inquiry. Very bad customer service in regards to the front line desk appointments/receptionist. I think she needs more training on what and how to conduct herself on a professional customer service level. Her rating is zero.

Absolutely terrible guy, do not work with Brando. I told him I wanted to keep the length of my hair…read moreand that I did not use it straight but wavy... He cut my hair the exact opposite way, he did not listen , or took any of my instructions. He cut my hair very short despite telling him multiple times not to do that. On top of that, he is very disrespectful and mean. He does not know what the hell he is doing with hair... do not go to him.

I've have been going to Civello for a long time and I missed an appt due to work and they charged…read moreme for half of the price. for a loyal customer that has been going there a long time, I don't feel this is very good customer service therefore i wont be returning.

Unplanned but worth ! Jus read review gvn by only one person and thught of going thr for my root…read moretouch . Called them and Susan whom I did speak with was happy to give me an appointment the same day . As it was near to my house so wasn't difficult in finding the place . Warm welcome ! they follow all the covid rules strictly and all the staff are super friendly splly Susan who made so easy for me in helping me to decide the colour which will look gud on my hair . She also gave me a free bow dry on hair as this was the first visit . I w certainly go back to Susan as she is so good and perfect in her work and she makes one feel so comfortable listening to what one want and also giving the suggestion which you can trust on .

My daughter had an appointment at another salon that we have used before. We went in and they said…read morethey couldn't do her hair, they looked scared to do it. Anyways she looked online and found hair works. Could take her within a couple of hours. Let me tell you they where fantastic. Explained everything they where going to do and the after care for her hair. Rouba was a miracle worker. We can not thank you enough. Worth every dollar. Thank you again. Sometimes you have to put your faith in the smaller establishment in our neighbourhood. A lot of great small businesses in meadowvale.