My partner and I are traveling again. This time we're in Florida. As usual, my goal is to visit…read moreevery Lush shop along our route. Today we visited Lush in Jacksonville at The Avenues, located at 10300 Southside Blvd. The team member was friendly and greeted us as we walked in and showed us the new Valentine's Day line. The shop was very well-stocked and organized, and even had some Christmas and even Halloween bath bombs on sale!

This store never has the crazy traffic that the SJTC one does. Staff is nice and maybe a little too…read moreattentive for my taste. The products themselves are amazing!! I love the variety of scents and different modalities of application. I'm a sucker for the snow fairy lip mask, scrubee bee, hair milk, and revive hair treatment. But I've never met a product I didn't like.

I love this place! This was the first place I ever had a wax and the only place I go to. The…read moreBrazilian is the only wax I've ever had and they made it as painless as possible. I started off with one Esthetician and I recently tried AJ due to needing a same day within the hour appoinment. AJ is AWESOME! She is now my go to Esthetician. She took her time and made sure my hairs were ALL gone. She uses small strips to minimize the pain. AJ is very particular and makes sure you're pleased with the end result. Love her work!!! I would MOST DEFINITELY RECOMMEND AJ for ANYONE that DOESN'T LIKE PAIN! Their prices match the QUALITY OF WORK. My wax is $55 plus whatever tip I leave, which apparently is what most places charge with lower quality results.

This spa in this place is awesome! The associates are professional and quite friendly. AJ is a…read moredoll! She takes her time and makes sure you are comfortable and pleased with the services you ask for. She doesn't pressure you into adding a ton of things you do not need. I've had Brazilians, my underarms, my eyebrows, and now half legs wax services here. The latter two of which I've never done before. Totally painless and quick! I definitely recommend coming here if you live in Jacksonville or just happen to be in town. #TeamAJatMercuryBlue!

This store must have a lot of issues with theft because staff is hovering around everywhere it felt…read moretoo much to relax. Some Of the staff were Quite knowledgeable in products which was helpful

I rarely go into Sephora but my daughter wanted to look around! We finally asked for some help…read morefinding an eyeshadow as we didn't know what to choose. Tula came to our rescue & was absolutely INCREDIBLY helpful! She showed us an amazing new eyeshadow that we purchased and also got us hooked on another product we didn't even know we needed! So impressed with her friendliness & knowledge and can't wait to come back. Thank you, Tula!!!!!

First things first, I'm hoping all is well with each and every one of you. It seems life is…read morestarting to have a sense of normalcy again but a new norm if you will. As far as my family and I go, we're taking it day by day but grateful for life. Glad to be back and posting again. To the review shall we .. Groupon is clutch! I signed up for email notifications a couple years ago and would be selective as to which offers I'd get. Recently I stumbled upon a few deals, in particular one for a facial. I've come to learn that everyone needs a self care day or days even. I thought, what a perfect opportunity than now. I picked up two deals, one for the wife and I. When you want to schedule your appointment, be sure to notify them you have a Groupon and they'll give you their open availability. The deal was for a 60 minute custom facial - Aestheticians renew and rejuvenate skin during 60-minute facials that are customized to each skin type. Inclusive of this facial, my wife got the microdermabrasion added to the experience .. imagine having a mini vacuum suction all of those pesky dead skin cells. Yup, that's exactly what it does! Very relaxing! Not to mention the room being filled with meditative tunes x soothing diffused scents of peppermint and eucalyptus. I'd gone to sleep for about 10 minutes of the experience .. worth it for sure. If you happen to book, ask for Tracy! She'll take care of all of your needs catered for you and your skin type. I've already purchased another facial, being in this FL heat, it's almost imperative. A quick money making tip, if you have Rakuten, purchase your Groupon orders through the app and get some cash back.

Maribel is wonderful! She's so knowledgeable and seemed to honestly care about my skin concerns…read more She provides a great plan for us to execute to reach my skin goals. I truly appreciated her calming spirit and kindness for my skin concerns! The atmosphere is very welcoming!

I would be remiss if I did not share my experience. I normally do not leave reviews, but my last…read morevisit left me with a very negative impression. I have been a loyal EWC customer for almost 10 years and have always had excellent service at various locations. Unfortunately, the Durbin location was the first time I walked away genuinely disappointed -- and it had nothing to do with the wax specialist, who was wonderful. The issue was the front desk receptionist. She was extremely rude and dismissive, rolling her eyes and speaking in a condescending manner. As the first point of contact for customers, she should be polite, patient, and welcoming. Instead, her tone and attitude were completely inappropriate.I was approximately ten minutes late due to traffic, and when I approached the desk, she spoke to me as if I were a child arriving late to class. I also had to wait for her to check out the customer ahead of me -- which took at least five minutes -- so the "lateness" was hardly one-sided. Even that customer looked visibly frustrated with her behavior. When I checked in and explained that traffic had delayed me, she told me she would "let it slide this time," but made a point to emphasize that being nine minutes late would result in a charge. She then handed me three forms to sign, stating they were "so I understand the policy." There are a hundred ways to communicate a policy professionally and respectfully. Delivering it in a punitive and humiliating manner is unacceptable. As I was heading to the back for my service, I saw her roll her eyes again. That was entirely unnecessary and unprofessional. This was my first poor experience with EWC, and I want to believe she may have been having a bad day. But if that is the case, she should have stayed home instead of projecting that negativity onto customers who come in expecting a pleasant and professional environment from a reputable company. She is simply not an appropriate first face for customer engagement. Management should strongly reconsider who they place at the front desk; someone who smiles, radiates positivity, and represents the EWC brand appropriately would make a world of difference.

Perri was great! She made me feel very welcome, and she has a calming personality. It's not easy…read morewhen you see someone for the first time to have your lady bits touched up, but she made this process easier than ever. She has a very body-positive demeanor, which is so important. The entire salon is beautiful decorated and well-lit. The prices are reasonable, and everyone seems to be very happy to be there. I already have my next appointment booked!

I went around 2 o'clock on a Saturday as a walk in and was in and out in less than half an hour!…read moreThe inside is very clean and cutely decorated. Good vibes. Aalayah did my service and I requested a simply eyebrow wax. I was really impressed with the attention to detail in the waxing. She measured out my brows before waxing, and trimmed, and tweezed. It cost me $20 including tip which I find to be a great price for such an amazing job.

Good service, so professional, on time service, Waxology rocks thanks Shay for always being so…read morepatient with me.

If you are looking for a lash goddess that understands what you want and literally paints you like…read morea canvas with your exact specifications. SYDNEY, is literally the best things I've come across for lashing. I've been getting my lashes done for well over 10 years. I only recently found Sydney about 2 1/2 years ago and I could not be happier. Every time I see Sydney she always always always goes above in beyond. Her energy and spirit fills the room and gives you a sense of feeling safe secure and in the best hands. Just knowing the outcome is going to be everything you asked for. She takes her time to listen and makes sure you are more than happy and comfortable with your outcome. She makes sure you leave feeling beautiful, confident, and lashed to the fullest. I've probably seen her over 30 times in our years of knowing her. Never once have I been let down or upset about my lashes not being fulfilled to my ask. ALSO and this is the big one! Sydney uses UV light to seal the lashes and just WOW! Since using the UV I went from getting regular fills approx every 2/3 weeks to keep them fullest. Now with the UV light I don't see Sydney for fills for at least 5/6 weeks. THEY ARE LASTING THAT LONG! FIVE /SIX WEEKS NO FILL! That's almost unheard of. Okay but really go to Sydney for all your lash goals! YOU WILL NOT BE DISAPPOINTED!! YOU WILL NOT BE DISAPPOINTED! Here's some pics of my most recent BEFORE / AFTER REMOVED OUTGROWTH / AND REFILL WITH MEGA UPGRADE

The owner, Caylana, reached out to me and allowed me to come back in. Like I said in my previous…read morereview, everyone is so nice at this place. Caylana asked me what I disliked about my lashes and we adjusted some length and added in brown so they're not as bold. I'm very happy with the end result. Now I know what to ask for in the future.

My daughter came out today for a mommy and me day with back to back facial appointments. We love…read moreEmily! She's amazing. Her energy is top tier. She's great about catering your facial service to your actual needs. The sound bath playing throughout the visit is an added bonus. She also uses her singing bowl at the end of each session. I prefer her space over the spas and salons that have so much going on during your service.

I got a detox facial with Emily. She is truly an amazing esthetician, very knowledgeable,…read moreaccommodating, and friendly! She answered all my questions with a smile and recommended products specific to my skin type and concerns. I will definitely be coming back and highly recommend her!!